Useful words 3.2.

and
Checking
Checking in
out
phrases:
At the
R: Welcome to the Sheraton. MayHotel
I help you?
R: Good morning. May I help you?
C:To make reservations/
... To book
I have a reservation.
A: Yes, Id like to . now. My names
1. Hotel Reservation R: Whats your name, please?
R: Good evening, Sheraton Hotel. Phillip,
C:
Were room
Phillip
fully1109.
Mallow.
Heres
booked. the key.
R: One moment, please, while I print out your
C: Good evening. I'd like to R:AYes Mr.Here
Mallow.
you You requested a double
.. for 3 nights . single room/a are.
double room/a twin
room
A: Thanksfor three nights, is that correct?
beginning March 6. C:room.
R: Yes, I
May ask, sir, if youa room
enjoyedon the upper
your stay?floors?
R: Yes, of course. A: Most of my time here was pleasant. smoking
R: No problem. . a
would you like? or A
R: room
glad with
non-smoking
Im a that.
shower/a
floor?
to hear Would bath/a
you like
C: I'd like a double room with air C:the
to Non-smoking
airport? please.
conditioning. How much would that be? R:telephone/air
A: Could
That you .
would conditioning
be delightful. theThanks.
registration form,
R: That is $20.00 a night. please.
Just aThank you. Andtaxi will you be .
C: O.K. I'll take it. R:
by At
cashtheorminuteThe
reception
credit card? desk is here. Have a nice
trip.
R: , please? C:Thank
Cash, if youGoodbye.
accept American dollars.
C: The name is Phillip Mallow. A: To check you. in/to check out
R: Of course, sir. If you require local currencies
R: And what time are you arriving?
C: Im planning to arrive around 8:00 pm. weCheck
can also exchange money for you.
out is at midday.
C: Thats great, I do need some cash.
R: Very well, Sir. We'll have your room ready
for you. R:Fill
Yourin
the registration is 1109.
formHeres your key.
Enjoy your stay at the Sheraton.
C: OK. Thank you.
R: Thank you for calling Sheraton Hotel.
C:Sign
Oh, Idin like
the aregister
. tomorrow.
R: When would you like the call?
C:Pay
At 7by amcash
please.or credit card
R: Certainly. Anything else, sir?
C:Hotel
Not at service/room
the moment, thank service
you.
R: If you require anything further, feel free to
callPuttheitfront
on my bill,
desk. please.
Would you like assistance
with your bags?
C:Are pets allowed
No thanks, I only havein the
one.hotel?
I can manage.

To give a wake - up call at 7.00.

To call a taxi to the airport.