Escolar Documentos
Profissional Documentos
Cultura Documentos
PROJECT REPORT
ON
IN PARTIAL FULFILLMENT OF
SUBMITTED BY
SPECIALIZATION: MARKETING
GUIDED BY
UNIVERSITY OF MUMBAI
2009-2011
ACKNOWLEDGEMENT
DECLARATION
I further declare that this submitted work is done solely done by me and the
information presented in this project is true and original to the best of my
knowledge, no such work is submitted by any other person for the award of post
graduation Degree or Diploma.
I also declare that all the information from various secondary sources has been
duly acknowledge in this project report.
CERTIFICATE OF APPROVAL
Project Guide
CERTIFICATE
Table of Content
CHAP. NO TOPIC PAGE NO
1. INTRODUCTION 8
2. COMPANY PROFILE
2.4 Competitors 24
4. 4.1 Findings 43
4.2 Recommendations 46
5. 5.1 Conclusion 48
Bibliography 49
Annexure 50
CHAPTER 1
INTRODUCTION
The first newspaper in an Indian language was the Samachar Darpan in Bengali.
The first issue of this daily was published from the Serampore Mission Press on
May 23, 1818. In the same year, Ganga Kishore Bhattacharya started publishing
another newspaper in Bengali, the Bengal Gazetti. On July 1, 1822 the first
Gujarati newspaper the Bombay Samachar was published from Bombay, which
is still extant. The first Hindi newspaper, the Oodunt Marthand began in 1826.
Since then, the prominent Indian languages in which papers have grown over the
years are Hindi, Marathi, Malayalam, Kannada, Tamil, Telugu, Urdu and Bengali.
The Indian language papers have taken over the English press as per the latest
NRS survey of newspapers. The main reasons being the marketing strategy
followed by the regional papers, beginning with Eenadu, a Telugu daily started by
Ramoji Rao. The second reason being the growing literacy rate. Increase in the
literacy rate has direct positive effect on the rise of circulation of the regional
papers.
The people are first educated in their mother tongue as per their state in which
they live for e.g. students in Maharashtra are compulsory taught Marathi
language and hence they are educated in their state language and the first thing
a literate person does is read papers and gain knowledge and hence higher the
literacy rate in a state the sales of the dominating regional paper in that state
rises.
The next reason being localization of news. Indian regional papers have several
editions for a particular State for complete localization of news for the reader to
connect with the paper. Malayala Manorama has about 10 editions in Kerala
itself and six others outside Kerala, while MiD DAY has it’s Gujarati edition in
Mumbai along with its Flagship English MiD DAY edition. Thus regional papers
aim at providing localized news for their readers. Even Advertisers saw the huge
potential of the regional paper market, partly due to their own research and more
due to the efforts of the regional papers to make the advertisers aware of the
huge market.
In this project report we are going to experience, how the news paper industry in
India is capitalizing on the consumer needs and wants by effectively targeting
and then providing them with what they desire while giving tremendous
opportunity to the other industries to directly target their audience by advertising
in the news papers.
1.1EXECUTIVE SUMMARY
Market Research is the most important aspect in the field of marketing, which is
quite essential for the success of any new business idea of the company. Without
the proper knowledge of what the end users of the product wants any company
will find itself in a tight position in this cut throat competitive market.
Objective of the Project: - This project gathers many new start-ups strategies,
and hence in such scenarios there is much to learn & implement which helps in
future aspects too.
Reason for selection of the Company: - Being an well established brand in the
newspaper industry, there are decent of opportunities to learn and to be familiar
with the market environment. Hence I opted for MiD-DAY Infomedia Ltd.
10
Based on the kind of study, and its ramifications, the following objectives were
created. It is hoped that the study would help achieve these objectives.
11
The study was carried out in order to check the feasibility of the new marketing
strategies to be executed in order to increase the number of Corporate readers of
the MiD DAY English news paper. Following needs have been identified,
To study and analyze the existing marketing strategies for the English MiD
DAY.
To carry out the feasibility study on the proposed marketing strategies for
the English MiD DAY.
To come out with unique ideas in order to convince the non readers of
English MiD DAY to be the readers of the paper..
12
This study is helpful to the MiD DAY in studying the target areas
and audiences for the new marketing strategies.
This study is helpful to the MiD DAY in knowing the reader base of
the competing news papers.
13
Since the project was mostly concerned with the perceptions and views of the
Corporate Readers and Non Readers of the English MiD DAY, the majority of the
questions, about 90% of them, were constructed on a nominal scale. The rest of
the questions were open ended, which could not be included in the analysis, but
were useful in the formation of the recommendations and the suggestions.
With the nominally scaled questions, bar graphs and pie charts were formed,
assisting in the analysis, which were used to establish the validity of the
objectives and the hypotheses.
Research Design
In order acquire the knowledge of the existing market condition first we went
ahead with the exploratory research, followed by Quantitative research to get the
required data from the target audience.
Research Approach
We tried to cover majority of shop owners who were non readers of MiD DAY for
the research.
Sample Size
14
Sampling Area
The research was done on the shop owners in the areas mentioned above which
were located in Bandra [West] which is a prime commercial area.
Sampling Design
Area Sampling of Cluster Sampling was used to carry out this research.
Collection of Data
The data collected was primary data through personal interview, where the
researcher and the respondent operate face – to – face.
Research Instrument
Statistical Tools
The statistical tools used for analyzing the data collected are percentage method,
bar diagrams and pie diagrams.
15
Analysis of Data
The data collected from the survey was tabulated and analyzed for
interpretations. Various steps, which are required to fulfill the purpose are editing,
coding, and tabulating. Editing refers to separate, correct and modify the
collected data. Coding refers to assigning number or other symbols to each
answer for placing them in categories to prepare data for tabulation refers to
bring together the similar data in rows and columns and totaling them in an
accurate and meaningful manner. The collected data was analyzed and
interpreted using statistical tools and techniques.
Research period
The research period of the study was from 1st June to 20th June 2010.
16
Lack of interest on the part of the respondents was the major limitation
faced by us, while conducting the research.
Limitation of time was one important setback for the research, as the shop
owners would not allow us to complete the survey due to their busy
schedule.
Research may have been subject to the bias and lack of interest; hence it
cannot be considered 100% accurate.
17
CHAPTER 2
18
COMPANY PROFILE
From a family-owned, one-paper company, MiD DAY has grown into a full-
fledged, multiple-media conglomerate listed on the Bombay Stock Exchange and
the National Stock Exchange that includes Radio One, Inquilab (Urdu), Quam,
as well as Gujarati Mid Day along with its flagship publication MiD DAY. It is
one of the few Indian media groups to go public.
MiD DAY has enjoyed a special place in the hearts of Mumbai residents, since
its inception 28 years ago, and has recently launched editions in Delhi &
Bangalore as well.
Zing! a weekly section on Style@Work is the latest addition to MiD DAY's very
successful efforts to connect with the YUMPI.
19
MiD DAY Multimedia Ltd’s News media Group owns coveted mindshare in
Mumbai. Consider: 27% of the English readership in the city reads MiD DAY and
Sunday MiD DAY. 7% of Gujarati readers read Gujarati MiD DAY. And 64-year-
old Urdu daily Inquilab `owns’ 63% of all Urdu readers!
Metro, MiD DAY’s latest media product, is a community free-sheet.It has begun
to add significantly to the Group’s reach and revenue.
How do MiD DAY as a company plan to maintain trajectory in the face of this
reality? They are attacking the market on several fronts:
Increasing readership
going after a higher-profile readership
using convergence to sweat assets and knowledge base
Convergence will drive the Mid-Day’s agenda over the coming years. A huge
knowledge repository will feed the growing media branches - the 4 newspapers,
the city portal, radio, wireless platforms, and land-line phones.
Growth in the News media Group is expected to be fuelled by their forays into the
community free-sheets. They will add significantly to the number of ‘newsers’
serviced by Mid-Day.
20
Like most on-the-ball media companies, MiD DAY too invested significantly in the
Web space. It created a distinct property in Chalomumbai.com, making it one of
the best city portals in the country.
Post the unrealistic market euphoria, however, they have reined in their dotcom
investments, and they are now watching this space very carefully. MiD DAY
continue to believe that this medium has tremendous potential in the longer run
and is committed to it.
94.3 Radio one is a joint venture between MiD DAY Multimedia and BBC
worldwide. They operate in 7 Indian metro cities namely Mumbai, Delhi, Kolkata,
Chennai, Bangalore, Pune and Ahmadabad.
Radio One’s promise of maximum music, maximum choice is changing the way
people listen to music on Indian radio. Breaking new ground by playing 13 songs
every single hour, they play at least 1200 more songs more every month
compared to the average of the rest of competition. Furthermore, 94.3 is the only
station, that does not repeat songs in the entire day. They have increased music
choice manifold, with the belief that listeners prefer brand new songs and
classics within the same hour. Their Jocks are called Music jocks and not Radio
jocks because they are passionate music specialists who love music entwined
with the sound of their voices. They keep things brief and interesting, thereby
allowing listeners to enjoy the maximum music experience.
On the business front, 94.3 Radio one was voted the number one radio brand in
21
the Pitch magazine brand-o-meter survey done amongst 135 of the top media
decision makers in the country. It was ranked 7th in the overall media list
containing radio, print, television and internet brands. Considering the brand is
just 3 years old this is a wonderful boost to their belief in ‘metro innovation’. They
have always given the brands who advertise with us ‘maximum impact’ through
our ‘maximum ideas’.
22
i) Khalid Ansari
Chairman
v) Adille J Sumariwalla
Director
x) Gauresh Pathare
Head-National Sales
From the starting itself MiD DAY has enjoyed a special place in the hearts of
Mumbai residents.
Zing! a weekly section on Style@Work is the latest addition to MiD DAY's very
successful efforts to connect with the YUMPI.
Basically MiD DAY is aimed at providing a refreshing break during the lunch
hours to the YUMPI’s who work under constant pressure.
2.4 COMPETITORS
i] Times of India
ii] DNA
v] Asian age
These are the major competitors MiD DAY has in the market.
24
CHAPTER 3
25
Image of the organisation and the perception of the consumer are directly related
with each other therefore it is very much essential for any organisation to give
utmost importance to the brand building.
In this summer internship project carried out with MiD DAY, we were working
under Readership Development Team headed by Mr. Arun Deshmukh and the
project was to sale annual subscription of MiD DAY English edition to the
corporate for RS 300/-. While working on the project we noticed that there are
several reasons that are responsible for the rejection of the offer that we were
giving to our prospective customers.
One being the Cost factor, although MiD Day was offering annual subscription for
RS 300/-, competitors like DNA and Hindustan Times were giving the same offer
for RS 199/-, which was quite obvious on the part of the corporate readers to go
for what competitors were offering.
Second, as a prime commercial hub all the shops and offices were majorly
owned by the Gujarati, Sindhi, Marwari and Muslims, who prefer Gujarati MID
DAY over English edition.
Third being, those who were looking for the news on share market, commodity
markets, International news were not ready to pay RS 300/- for the paper which
does not cover those topics as they were readily getting DNA and Hindustan
Times which has all that they wanted for only RS 199/-.
26
These three major observations are the base of my research for which I carried
out a survey in the area allocated to me by my mentor.
3.2 DATA ANALYSIS AND INTERPRETATION
Age wise distribution of the sample:
We can clearly see that majority of the sample population 85% belonged to the
targeted Young Urban Mobile Professionals across India (YUMPI).
Gender wise distribution of the sample:
27
28
It can be easily seen, that majority of the sample population nearly 66% were
businessman, main reason being the area of the survey which was Andheri (w),
Where majority of the sample population comprised of shop owners, jewellers
etc.
29
In the pie chart it is visible that most of the target audience nearly 80% belonged
to the range between 300000 to 600000 of annual income.
For this research we conducted interviews of 200 people, out of which 27 were
found out to be non readers of MiD DAY English edition which comprised of 14%,
32% interviewee’s said they read MiD DAY sometimes & 54% were regular
readers of the MiD DAY
31
The survey conducted revealed though 173 people are readers of MiD DAY, only
62% people regularly buy MiD DAY or have subscribed to it, 30% people
sometimes buy MiD DAY, while remaining 8% though they are the readers of
MiD DAY they do not buy it, they just get it from the friends or acquaintances for
the reading purpose.
Buying Pattern:
32
From the study we found out that from the 159 buyers of MiD DAY from the
sample population of 200 people, 79 readers buy it Daily, 52 buy it frequently,
while 13, 7 & 8 buy it Once a week, once a fortnight & once a month respectively.
33
Through the research conducted, we came to know that the Bollywood celebrity
gossip and Fun section which consist Sudoku, mind puzzles, crosswords etc. are
the most preferred sections of the MiD DAY readers, while News section being
last on the list.
34
Question asked to 173 readers of MiD DAY, whether they would like to see
Share Market, International Business news or both as an addition in the MiD
DAY, 75 respondents were in a favour of the Share Market addition, 25 were in
favour of International Business News, while 73 respondents were in favour of
addition of both in ths MiD Day.
Cost factor:
35
As per the survey of 173 readers of MiD DAY, majority i.e. 43% readers were
ready to subscribe to the MiD DAY for Rs. 300/- annually, with share market 7
international business news as an addition in it, while 37% were ready to
subscribe it with only share market as an addition.
17% readers wanted to have international business news in the MiD DAY, while
only 4% readers were happy to read their MiD DAY as it is.
36
Surveys of 27 non readers of MiD DAY revealed that majority of them were the
readers of DNA & Hindustan Times which were running the scheme of Rs 199/-
annual subscription in the areas which we surveyed. Readers of prestigious
Times of India and Economic Times were negligible as they were not having any
scheme in those areas. This trend shows that the non readers of MiD DAY were
specially looking for the Value deals in which they will get news papers for less
cost.
37
What appeals to the Non readers of MiD DAY in the news paper they read:
As seen in the above bar diagram, 14 respondents found Share Market section
appealing to them, while 7 respondents said that they follow International
Business News in order to keep them up to date with the world. Surprisingly out
of 6 respondents who mentioned Other 3 were following sports, 1 was following
science and 2 were following health sections.
38
Not a single respondent out of 27 who were non readers of MiD DAY was ready
to subscribe for MiD DAY at Rs 300/-, only 2 out of 27 respondents said they
May think of it. This survey clearly indicates that along with the reading
preferences, readers look out for value deals.
39
52% of the 27 respondents who were non reader of MiD DAY were not ready to
switch to MiD DAY, while 30% said that they may think of switching to MiD DAY
given the reduction in cost.
Surprisingly 18% were ready to switch to MiD DAY given the reduced cost and
trying out something new for a change.
40
This question is the real turning point in our survey, out of 27 respondents who
were non readers of MiD DAY 48% which is nearly half were ready to switch to
MiD DAY given the addition of Share market and International Business News
while reducing the cost to Rs 199/- annually. While 33% showed interest for
switching to MiD DAY. This shows that there is a strong chance to convert the
non readers to readers of MiD DAY by offering what they want at a competitive
price.
41
CHAPTER 4
42
4.1 FINDINGS:
In this summer internship project carried out with MiD DAY, we worked under
Readership Development Team headed by Mr. Bhadresh Randeria and the
project was to sale annual subscription of MiD DAY English edition to the
corporate for Rs 300/-. While working on the project we noticed that there are
several reasons that are responsible for the rejection of the offer that we were
giving to our prospective customers.
• The times of india is second most loved newspaper brand which has
largest market share in india. (Largest circulation)
• Hindustan times is also a brand which has strong base in north India.
• MiD-DAY and Mumbai Mirror both the newspaper brands are targeting
entertainment segment of Mumbai’s market.
Most of the working class were looking for a newspaper that offered them
news related to their business.
43
44
The Times of India and Hindustan times are well established and well
known newspaper brands, so people preferred these brands over MiD
DAY.
MiD DAY offers more of entertainment news about celebrities and the
social life of Mumbai instead of business news, which is why people who
really want to read “NEWS” don’t prefer MiD DAY.
We found out the news paper vendors were not punctual in delivering the
news paper as this was the only paper which is published in the morning
and delivered in the noon. Due to this the existing customers faced
difficulties.
45
MiD DAY should hire more employees for this Readership Development
as the areas are vast and the manpower in each team is considerably less
to serve the purpose effectively and efficiently.
MiD DAY should consider offering its Gujarati MiD DAY under the same
scheme.
MiD DAY should motivate the vendors to deliver the news paper
punctually so that they don’t lose their existing customers.
MiD DAY should bring down the subscriptions rates as the subscription of
other leading newspapers were as low as Rs.150-199/-.
Addition of the Share Market & International news section will definitely
give MiD DAY an advantage in this highly competitive market.
46
CHAPTER 5
47
CONCLUSION
This project provided us with an insight of the company’s readership department
and how things are carried out. ‘Sales’ is an important part of any company and
we learnt this through a practical experience. We were a part of the company’s
We were working at a very base level of the company and the experienced we
gained will help us in managing the workforce of any company in the future.
It was a great experience working with mid day , Print media has been pioneer
for spreading news nationwide and mid day has been one of those group which
has been involved since the freedom of India .It was my pleasure to work with
such a group . Their tagline also always appealed me which says “work with fun”
and motivates me to work harder.
The work experience at mid day was a good experience, we learnt the
management skills of this entire business, got exposure to the aggressive
marketing strategies of the mid day ,the work culture at mid day is also quite
motivating for me to enter in the print media as future prospect.
48
BIBLIOGRAPHY
Books:
Websites:
http://www.mid-day.com
http://www.middaymultimedia.com
http://en.wikipedia.org/wiki/Category:English-
language_newspapers_published_in_India
www.scribd.com
49
ANNEXURE
QUESTIONNAIRE: Survey on Consumer buying Behaviour
Name:
Age:
1] 18 -24
2] 25 - 31
3] 32 - 38
4] 39 - 45
5] 46 & above
Gender:
1] Male
2] Female
Occupation:
1] Student
2] Business
3] Service
4] Retired
Annual Income:
50
i] Yes
ii] No
iii] Sometimes
[If “No” go to the question No. 7 or go to the next question]
i] Yes
ii] No
iii] Sometimes
i] Daily
ii] Frequently
iii] Once a week
iv] Once a fortnight
v] Once a month
4] What appeals to you most in the MiD DAY English edition?
51
5] Would you like to see any of the following in your MiD DAY English edition?
i] Share Market
ii] International Business News
iii] Both 1 & 2
6] I would like to buy annual subscription of MiD DAY English edition for
Rs 300 /- ……………………………
52
i] Times of India
ii] DNA
iii] Hindustan Times
iv] Economic Times
v] If other, please specify………………………………………….
8] What appeals to you most in the news paper that you read?
i] Share market
ii] International Business News
Iii] If other, please specify…………………………………………
9] Will you buy MiD DAY if, it has Share Market and International Business News
At Rs 300/- for an annual subscription?
I] Yes
Ii] No
Iii] May be
53
10] If MiD DAY will be priced at RS 199/- for annual subscription, will you buy it
without Share Market and International Business News?
I] Yes
Ii] No
Iii] May be
11] If MiD DAY will be priced at RS 199/- for annual subscription, will you buy it
with Share Market and International Business News?
I] Yes
Ii] No
Iii] May be
54