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G630-U10 Simplified

Maintenance Manual

Issue 01

Date

HUAWEI TECHNOLOGIES CO., LTD.


Copyright Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.


Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website: http://www.huawei.com
Email: support@huawei.com

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G630-U20 Simplified Maintenance Manual About This Document

About This Document

Author
Prepared by Date 2014-02-28

Reviewed by Date 2014-02-28

Approved by Date 2014-02-28

Change History
Date Version Description Author
2014-02-28 V1.0 Released the first
issue.

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G630-U20 Simplified Maintenance Manual Contents

Contents

About This Document .................................................................................................................... ii


1 Overview......................................................................................................................................... 1
1.1 Applicable Scope .............................................................................................................................................. 1
1.2 Brief Introduction ............................................................................................................................................. 1
1.3 How to Obtain Product and Maintenance Information .................................................................................... 1

2 Product Overview ......................................................................................................................... 2


2.1 Appearance ....................................................................................................................................................... 2
2.2 Specifications ................................................................................................................................................... 2

3 Exploded View and Components on the PCBA ...................................................................... 4


3.1 Exploded View ................................................................................................................................................. 4
3.2 Components on the PCBA and BOM ............................................................................................................... 6

4 Software Upgrade ......................................................................................................................... 9


4.1 Selecting the Operation Type and the BIN File to Load................................................................................... 9
4.2 Home Screen .................................................................................................................................................. 11
4.3 Screen Element Description ........................................................................................................................... 11
4.3.1 Title Bar ................................................................................................................................................ 11
4.3.2 Scan && Download Button .................................................................................................................. 11
4.3.3 Remove Devices Button........................................................................................................................ 13
4.4 Procedure ....................................................................................................................................................... 14
4.5 (Important) Be Cautious to Allow a Second-time Upgrade............................................................................ 14
4.6 Software Downloading Types ........................................................................................................................ 14
4.7 Using the microSD Card for an Upgrade ....................................................................................................... 15
4.8 Troubleshooting Upgrade Failures ................................................................................................................. 19

5 Maintenance Tools ...................................................................................................................... 20


6 Disassembly Procedure .............................................................................................................. 22
7 Assembly Procedure ................................................................................................................... 27
8 Troubleshooting Common Faults ............................................................................................ 31
8.1 Startup Failure ................................................................................................................................................ 31
8.2 Charging Failure ............................................................................................................................................. 36
8.3 Camera Failure ............................................................................................................................................... 37

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G630-U20 Simplified Maintenance Manual Contents

8.4 Connection Failure Between the Phone and Computer .................................................................................. 38


8.5 Call Receiving Failure .................................................................................................................................... 39
8.6 Call Sending Failure ....................................................................................................................................... 40
8.7 Vibration Failure ............................................................................................................................................ 41
8.8 Ringtone Failure ............................................................................................................................................. 42
8.9 LCD Display Failure ...................................................................................................................................... 43
8.10 Key Failure ................................................................................................................................................... 44
8.11 No Sound Coming from the Headset During a Call ..................................................................................... 45
8.12 T-Flash Card Detection Failure .................................................................................................................... 46
8.13 GPS Signal Reception Failure ...................................................................................................................... 47

9 Functional Tests........................................................................................................................... 49
9.1 MMI Test ........................................................................................................................................................ 49
9.2 Wi-Fi Test ....................................................................................................................................................... 59
9.3 Voice Call Test................................................................................................................................................ 60

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G630-U20 Simplified Maintenance Manual 1 Overview

1 Overview

1.1 Applicable Scope


The G630-U10 Maintenance Manual (Template) is available in the simplified and advanced
versions. The two versions are respectively applicable to common service centers and
advanced service centers authorized by Huawei. The simplified version (this document)
provides maintenance and repair instructions for technicians at common service centers to
conduct services of level 1 and level 2. Being Huawei proprietary, this document is accessible
only for authorized service centers. Although every effort was made to ensure the accuracy of
the document, errors may still exist. If you find any errors or have any suggestions, please
report them through Huawei service platform ComPartner.

1.2 Brief Introduction


This document introduces the product features, mechanical parts, assembly and disassembly
procedures, and common troubleshooting methods. You will be able to clear common faults of
the product with this document.

1.3 How to Obtain Product and Maintenance Information


To obtain product and maintenance information, visit Huawei service website. You are
recommended to install the ComPartner to download maintenance required software tools and
the phone version software.
To obtain the ComPartner installation package, log in to
http://support.huaweidevice.com/service/, search for ComPartner. You will find the
installation package.

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G630-U20 Simplified Maintenance Manual 2 Product Overview

2 Product Overview

2.1 Appearance
Error! Reference source not found. shows the appearance of the HUAWEI G630-U10 mobile
phone (G630-U10 for short).

Figure 2-1 G630-U10

2.2 Specifications
Table 2-1 lists the G630-U10 specifications.

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G630-U20 Simplified Maintenance Manual 2 Product Overview

Table 2-1 G630-U10 specifications

No. Description
Mobile phone model Touchscreen smartphone
Dimensions (H x W x D) 143 mm x 71.8 mm x 8 mm
Weight About 155 g (including the battery)
GSM: 850/900/1800/1900M
Working band
UMTS: 900/2100M
External ports Standard micro USB port, microSD card slot, 3.5 mm headset jack
UIM card interface Two standard 6-pin UIM card slots
microSD card 32 GB
USB interface USB 2.0, high speeds of up to 480 Mbit/s
Battery Capacity: 2000 mAh
Display 5-inch HD display, 720x1280 resolution
Antenna Built-in antenna
Camera Rear camera: 8 MP pixels; Front camera: 1 MP

Sensors Accelerator, proximity sensor, and ambient light sensor

Test the Bluetooth. Bluetooth v2.1 + EDR


Wi-Fi 802.11b/g/n, Wi-Fi routing
GPS GPSone
Power supply 100240 V, 50/60 Hz, 1 A
Operating temperature: 0C to +40C
Temperature
Storage temperature: 40C to +70C
Humidity Working humidity: 5% to 95% RH

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G630-U20 Simplified Maintenance Manual 3 Exploded View and Components on the PCBA

3 Exploded View and Components on the


PCBA

3.1 Exploded View


Figure 3-1 shows the exploded view of the G630-U10.

Figure 3-1 Exploded view

Table 3-1 lists components in the exploded view.

Table 3-1 Components in the exploded view


No. Name
1 Receiver decoration
2 TP
3 LCD

4 Proximity sensor rubber

5 Front cover assembly

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No. Name
6 Proximity sensor FPC
7 Proximity sensor support
8 Speaker FPC
9 Receiver
10 Front camera
11 Rear camera
12 PCBA assembly
13 CPU shielding cover
14 RF shielding cover
15 Side key FPC
16 Motor
17 Battery
18 Speaker
19 Battery support assembly
20 Back cover assembly
21 Main antenna
22 GPS antenna
23 Wi-Fi antenna
24 Phone label
25 NFC antenna
26 Battery cover assembly
27 Two screws for fastening the battery steel plate
28 15 screws for fastening the phone

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G630-U20 Simplified Maintenance Manual 3 Exploded View and Components on the PCBA

3.2 Components on the PCBA and BOM


Figure 3-2 Layout of components and relevant failures (top)

LED2201 tri-color
HD1G630P proximity indicator
sensor FPC Fault symptom:
Fault symptom:
Indicator fault
Proximity/Ambient
light sensor fault

J1901 headset jack


Fault symptom: J2404 6-pin connector
Headset fault Fault symptom:
Volume key fault, key
startup failure, motor
fault

U2202 gravity sensor


X201 19.2M oscillator
Fault symptom:
Gravity sensor fault Fault symptom:
Startup failure

U201 power
management chip
J2102 front camera
slot
Fault symptom:
Startup failure
Fault symptom:
Front camera fault U701 CPU chip
Fault symptom:
Startup failure
J2101 rear camera
slot
Fault symptom: U1500 EMM+DDR chip
Rear camera fault
Fault symptom:
Startup failure

U2002 backlight IC
Fault symptom:
LCD fault
U3801 WTR2605-RF
chip
Fault symptom:
U2003 LCD RF fault
positive/negative
voltage IC
Fault symptom:
LCD fault
U3301 RF PA
U3201 RF IC
Fault symptom:
RF fault
Fault symptom:
RF fault

MIC1801 main
microphone
J1701 speaker spring
Fault symptom:
Fault symptom: No voice transmitted
Speaker fault or noice transmitted

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G630-U20 Simplified Maintenance Manual 3 Exploded View and Components on the PCBA

Figure 3-3 Layout of components and relevant failures (bottom)


J5003 5004
WLAN/BT antenna J5001 J5002 GPS
spring antenna spring
Fault symptom: Fault symptom:
WLAN/BT fault GPS fault

U4701 J2501 TP
WLAN/BT/FM IC connector
Fault symptom: Fault symptom:
WLAN/BT/FM fault TP failure

J1601 battery MIC1802 secondary


connector microphone
Fault symptom: Fault symptom:
Startup failure No voice transmitted,
or noise transmitted

J2401 motor
J2302 TF card slot
Fault symptom: Fault symptom:
No or weak
TF card detection
vibration
failure

LED2101 flashlight
J2303 SIM card slot
Fault symptom:
Fault symptom: Flashlight fault
SIM card detection
failure

U2801 NFC
J2301 SIM card slot
module
Fault symptom: Fault symptom:
SIM card detection
NFC malfunctional
failure

J2001 LCD J5005 J5006 main


antenna spring
connector to the
peer board Fault symptom:
Fault symptom: No or weak signal
LCD display fault
J1602 USB
J3201 RF connector connector
Fault symptom: Fault symptom:
RF fault No charging or USB
communication fault

Table 3-2 is provided for your reference only. It is subject to changes without notice. Obtain
the latest BOM information from Huawei TCS system. For details about how to query a BOM
code, see the simplified version.
Table 3-2 lists the BOM information about key components on the PCBA.

Table 3-2 BOM code list

Position BOM Description

1202021 Crystal Unit,19.2MHz,7pF,+/-10ppm,70ohm,2.5*2.0*0.9mm,NTC internal,Terminal


X201
5 Dedicated

3920057
U201 Power Management IC(PM8110),3.0~4.4V,118WLNSP(pb-free),Terminal Dedicated
2

3920057 Terminal Baseband process IC,WCDMA/GSM dualmode baseband


U701
4 processor,1.2V/1.8V/2.85V,488NSP,Terminal Dedicated

4006054 MCP,4GB(x8) eMMC,52MHz,1024KB,3.3V/1.8V,FBGA162,8Gb(x32)


U1500
3 LPDDR2,Terminal Dedicated

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G630-U20 Simplified Maintenance Manual 3 Exploded View and Components on the PCBA

Position BOM Description

3920043 Terminal Baseband process IC,RF Transceiver


U3801
9 WTR2605 -2.2V/1.8V/1.3V-62-WLNSP-Terminal Dedicated

1424057
J1601 Card Block Connector,BTF Connector,3*2,Female,1.3mm,Terminal Dedicated
6

5162102
J1701 108-5785,Ground Spring,U1250
3

2205009
MIC1801 Microphone,-42dB.,3.76*2.95*1.1mm,silicon
9

1424049
J2102 BTB Connector,Female,24Pin,0.4mm,SMT,Mating Height 0.8mm,Terminal Dedicated
6

1424078 Card Socket,Spring Contact,6PIN,Horizontal,Center Line Spacing 1.6mm,Pin Tail


J2404
0 Length 0.4mm,SMT,Terminal Dedicated

3911080 Switching Regulators,1.5A LED Flash Driver


U2101
0 IC,2.5V~5.5V,1.5A,4MHz,CSP-9,Terminal Dedicated

3814009
U2201 Semiconductor Sensor,Accelerometer,LGA,3axis,Terminal Dedicated
8

1424057
J2101 BTB Connector,BTBconnector,34PIN,0.4mm,0.8mm,SMT,female,Terminal Dedicated
9

1424083 FPC Connector,8,0.5mm,0.5mm,Back Lock&Double Touch,0.8mm,Terminal


J2501
1 Dedicated

1424083 Earphone Connector,12.66*6.7*4.2,6Pin,Arc,SMT,Reverse plate (pin inside plate


J1901
0 distance to the flat top surface 1.65mm),Terminal Dedicated

5162498
J5004 Edge mini Groung Spring
9

3921016 Connectivity IC,Wireless Connectivity WCN3620,2.05V~2.17V,62-WLNSP,Terminal


U4701
0 Dedicated

1424070 Card Connector,MicroSD card Connector,8PIN,Horizon,1.1mm,hinge type,without


J2302
8 post,Terminal Dedicated

1424077 Card Socket,Micro SIM Socket,8Pin,Horizontal,2.54mm,Without Hold


J2301
2 Peg,PUSH-PULL,height 1.3mm,Terminal Dedicated

1424057
J2001 BTB Connector,BTBconnector,34PIN,0.4mm,0.8mm,SMT,female,Terminal Dedicated
9

1424000
J3201 Coaxial Connector,RF Switch,Straight,Female,SMT,Terminal Dedicated
4

5162498
J5001 Edge mini Groung Spring
9

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G630-U20 Simplified Maintenance Manual 4 Software Upgrade

4 Software Upgrade

4.1 Selecting the Operation Type and the BIN File to Load
After WH62406270ML01Ver1006 is run, the following dialog box is displayed.

Figure 4-1 Entering the login password

Enter the password (initial password: Huawei) and click OK.

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Figure 4-2 Selecting the BIN file and configuration file

In this dialog box, you can select whether to allow a second-time upgrade and select the BIN
(Firmware) file and the configuration file to be loaded.
1. Select the operation type.
Under Be cautious to select, select or deselect Allow upgrade for the Second time to
allow or prohibit a second phone board upgrade.

If the board software is burned and then mounted, do not select this option, and ensure that the board has
just loaded with the BOOT file with the JTAG tool and does not have APP.
In a normal upgrade after printing rear labels, select this option; otherwise, file loading will fail.
Selection or deselection of this option may affect the NV data status of the phone. Be cautious to confirm
the operation in the displayed dialog box.
2. Select the file to load.
Under Please Select File, the browse button is unavailable and the file path is cleared if
the check boxes are deselected.
3. Once selecting a check box, an Open dialog box is displayed, asking you to select a BIN
file. After you select a file, its path information will be displayed in the text box and the
browse button will be available. When the check box is selected and the browse button is
available, you can click the button to change the file path.
4. The default configuration file PhoneMultiUpgradeDefaultCfg.xml (Windows phones
and some other products possibly cannot use the default configuration file, and therefore
a customized configuration file needs to be provided) and the software executable file
WH62406270ML01Ver1003(SmartPhone).xml are in the same directory level.
5. Select Next to navigate to the Home screen.
6. To cancel or exit the software, select Cancel.

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G630-U20 Simplified Maintenance Manual 4 Software Upgrade

4.2 Home Screen


After you click Next, the screen shown in Figure 4-3 is displayed.

Figure 4-3 Home screen

4.3 Screen Element Description


4.3.1 Title Bar
The title bar displays the software name, version, feature code, and compilation date from left
to right.

The feature code is automatically generated by the software based on the configuration file, and is
intended only for check by R&D personnel.

4.3.2 Scan && Download Button


After clicking the Scan && Download button (before loading a file, ensure that ports have
been correctly mapped; otherwise, loading will fail), the application scans for the mapped
ports (the names of ports to search for are specified in the configuration file) in Device
Manager and start loading software. The port numbers of the found ports are displayed on the
list. You can click Scan && Download several times until the ports of all the UEs are found.

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G630-U20 Simplified Maintenance Manual 4 Software Upgrade

Figure 4-4 During an upgrade process

During the software upgrade, do not close the application; otherwise the dialog box shown in
Figure 4-5 will be displayed.

Figure 4-5 Closing the application during an upgrade

Do not terminate the application forcibly during an upgrade through measures such as the
Windows Task Manager. Otherwise, the tested boards may get damaged.

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Figure 4-6 Restoring NV after loading (not required for some products)

Figure 4-7 Successful downloading

4.3.3 Remove Devices Button


You can click Remove Devices to remove phones only after all phones are upgraded.
The Remove Devices button will clear all current screen display, preparing for the next
upgrade.

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4.4 Procedure
Prepare the required environment and ensure that ports for all phones have been correctly
mapped in Device Manager. Then, click the Scan && Download button. If not all ports are
found after a click, perform several more clicks. During an upgrade, the upgrade progresses of
different phones may be different. When stable phone hot swapping is supported, especially if
several phones need to be hot swapped (unstable hot swapping may cause problems such as
computer down), first remove phones that have been upgraded successfully without affecting
phone being upgraded. This process releases ports for accessing new phones to be upgraded.
After the ports of the new phones are correctly mapped, click the Scan && Download button
again to upgrade the new phones, without affecting other phones being upgraded.

4.5 (Important) Be Cautious to Allow a Second-time


Upgrade

Under Be cautious to select, select or deselect Allow upgrade for the Second time to allow
or prohibit a second phone board upgrade. That is, once is selected, a phone to which phone
software has been downloaded can be upgraded for a second time.

If this downloading tool needs to be used for software loading for a phone that is loaded with a BOOT file
with a JTAG tool and with applications with a USB flash driver, do not select the Allow upgrade for the
Second time option. In addition, before using this tool, ensure that the board has just loaded with the
BOOT file with the JTAG tool and does not have APP; otherwise, downloading will fail and a message
Refuse Download In AMSS Fail will be displayed. If this operation is incorrectly selected in this case, it
may result in faulty phones in subsequent work stations.
In a normal upgrade after printing rear labels, select this option; otherwise, the software upgrade will fail
and a message Refuse Download In AMSS Fail is displayed. Before a software upgrade, the phone
software automatically backs up the NV data in the current phone. After the software upgrade, the phone
software will automatically restore the NV data from the backup data. After a later USG upgrade or SD
upgrade, the NV data will also be restored from the backup. The backup data is restored in the NV backup
backup area of the phone. Pay attention to the message in the dialog box that is displayed after you
selecting or deselecting this option, and be cautious to confirm your operation.

4.6 Software Downloading Types


Two software upgrade types are available: software is burned (not supported for smart
phones), and software upgrade. The screens for the two types are similar except for the
messages displayed during interchanges with phones. Differentiate the phones for which
software needs to be burned and the phones for which software needs to be upgraded;
production line stoppage or even accidents may result if the phones are not correctly
differentiated. (The software should be initially started by a PE. Operators must not start it
without permission. If no exception occurs during software downloading, this software does
not need to be shut down.)

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G630-U20 Simplified Maintenance Manual 4 Software Upgrade

4.7 Using the microSD Card for an Upgrade


To upgrade the phone using a microSD card:
Step 1 Format the microSD card using FAT32.
Step 2 Create a dload folder in the microSD card's root directory.
Figure 4-8 shows the dload folder under the root directory.

Figure 4-8 dload folder under the microSD card's root directory

Step 3 Copy the upgrade file UPDATE.APP to the dload folder.


Step 4 Insert the microSD card into the phone, power on the phone, and enter *#*#2846579#*#* on
the dialing screen. Touch ProjectMenu > Upgrade > SD card upgrade > Confirm.

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G630-U20 Simplified Maintenance Manual 4 Software Upgrade

Figure 4-9 Operation procedure

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G630-U20 Simplified Maintenance Manual 4 Software Upgrade

The upgrade progress is displayed on the phone screen, as shown in Figure 4-10.

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G630-U20 Simplified Maintenance Manual 4 Software Upgrade

Figure 4-10 Upgrade process

After the upgrade is complete, restore the phone to its factory settings and check whether the
software version is correct.
If the phone cannot be powered on, use either of the following methods to perform a forcible
upgrade:
Install the battery to the phone (if the phone screen flashes, remove the battery from the phone
and install it again after 5 minutes). Press and hold the volume up and down keys, and then
press the power key. The phone automatically starts a forcible upgrade. The upgrade process
displayed on the phone screen is the same as that shown in Figure 4-9.
Remove the battery from the phone. Press and hold the volume up and down keys, and
connect the charger to the phone. The phone automatically starts a forcible upgrade. The
upgrade process displayed on the phone screen is the same as that shown in Figure 4-9.

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4.8 Troubleshooting Upgrade Failures


Table 4-1 Upgrade failures and solutions

Failure Solution
(Computer) Failed to Check whether there is any other driver conflicting with the USB
detect the phone's upgrade driver.
presence Check whether the USB upgrade driver has been installed
properly.
Check whether the USB cable has been properly connected.
Check whether the serial port settings are correct.
Failed to upgrade the Check whether the USB cable has been properly connected.
phone using the USB Check whether the target firmware version is higher than the
cable. original one.
Perform the upgrade again.
Fail to upgrade the Check whether the upgrade file is correct.
phone using the Check whether the upgrade method is correct.
microSD card.
Check whether the microSD card functions properly.
Perform the upgrade again.

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G630-U20 Simplified Maintenance Manual 5 Maintenance Tools

5 Maintenance Tools

Name: soldering iron


Usage: solders components

Name: DC power supply


Usage: supplies power

Name: soldering fixture


Usage: secures PCBAs

Name: lead-free tin solder wire


Usage: solders components

Name: digital multimeter


Usage: measures parameters during maintenance

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G630-U20 Simplified Maintenance Manual 5 Maintenance Tools

Name: toolkit
Usage: assembles and disassembles terminals

Name: electric screwdriver


Usage: fastens and removes screws

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G630-U20 Simplified Maintenance Manual 6 Disassembly Procedure

6 Disassembly Procedure

1. Ensure that the ESD wrist strap is properly 2. Hold the phone with your right hand, lever up the
grounded. hand hole on the battery cover with your left thumb to
open the battery cover.

3. Check the quantity and positions of screws on 4. Place the mobile phone on a flat panel, press
the rear cover. There are 15 Phillips screws. the phone with your left hand, hold the electric
screwdriver with your right hand, and remove all
the 15 screws one after another.

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G630-U20 Simplified Maintenance Manual 6 Disassembly Procedure

5. Check the position of the headset jack. Insert a


finger or a spudger from the upper right corner
into the headset jack, and slide your finger or the
spudger clockwise to release all clips from the 6. Use your hands to hold both sides of the rear
rear cover. cover and remove the rear cover.

8. Check the positions of the two screws that are


used to connect the battery and the front cover,
7. After the rear cover assembly is removed.
place the phone on a flat panel, press the phone with
your left hand, hold the electric screwdriver with
your right hand, and remove the two screws.

10. Lever up the battery steel plate with a crowbar


9. Lever up the battery BTB connector with a and remove the battery assembly.
crowbar and remove the battery BTB connector.

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G630-U20 Simplified Maintenance Manual 6 Disassembly Procedure

12. Remove the TP FPC ZIF. First, turn on the ZIF


11. Lever up the LCD BTB connector with a connector switch, use a plastic tweezers to clasp the
crowbar. FPC two ears, pull the FPC upwards, and remove
the FPC.

13. Remove the rear camera. Use a finger or plastic 14. Hold the phone with your left hand, push
tweezers to lever up the rear camera and finally to leftwards the PCBA with your right hand to release
separate the camera from the front cover. clip 1 at the bottom.

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15. Hold the phone with your left hand, push 16. Shake the PCBA to release clip 3 on the right
rightwards the PCBA neck position with your right side and finally to separate the PCBA and the front
hand to release clip 2 on the left side. cover.

17. Use a finger or a crowbar to remove the rear 18. Use a finger or a crowbar to remove the front
camera. Firstly, unfasten the rear camera BTB and camera. Firstly, unfasten the front camera BTB and
then remove the camera. then remove the camera.

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19. End.

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G630-U20 Simplified Maintenance Manual 7 Assembly Procedure

7 Assembly Procedure

1. Ensure that the ESD wrist strap is properly


grounded.

2. Connect the rear camera BTB male and female. Make


sure the connectors are properly fastened and do not bump
the surrounding components.

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3. Connect the front camera BTB male and female.


Make sure the connectors are properly fastened and
do not bump the surrounding components.

4. Gently move the PCBA, aligning the positioning hole at


the PCBA bottom with the positioning rod in the lower left
corner of the front cover. Press the positioning hole area in
the lower left corner of the PCBA with your left thumb to
fit the positioning rod in the positioning hole. Press the
board at the clip position to fit the board into the clip with
your right thumb.

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5. Fasten the LCD BTB and TP BTB to the PCBA,


without touching other components. Install the
battery and engage it into the BTB connector.

6. Use an electric screwdriver to install screws for fastening


the front cover and the battery.

8. Use the tweezers to take the anti-dismantle label


7. Install the15 screws clockwise, starting from the and attach it to its specified position on the rear
headset jack. cover. Use a cotton swab to gently press the
anti-dismantle label, ensuring that the label is
securely attached.

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9. Assemble the battery cover.

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G630-U20 Simplified Maintenance Manual 8 Troubleshooting Common Faults

8 Troubleshooting Common Faults

Before you repair a G630-U10, back up the user data and restore the phone to its factory settings.

8.1 Startup Failure


Most power-on failures are caused by power supply exceptions. Therefore, you can rectify
power-on failures by troubleshooting power supply circuit faults. Power-on failures are
divided into the following types:
No current: After you connect the phone to the DC power supply and power on the
phone, the reading on the power supply ranges from 0 mA to 5 mA.
Weak current: After you connect the phone to the DC power supply and power on the
phone, the reading on the power supply ranges from 5 mA to 100 mA.
Excessive current: After you connect the phone to the DC power supply and power on
the phone, the reading on the power supply exceeds 300 mA.
If the G630-U10 fails to be powered on, observe the power-on current reading on the DC
power supply to identify the fault.
No current

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Figure 8-1 Troubleshooting startup failures with no current

Startup failure

Connect the phone to a


fake battery and
maintenance power supply,
press the power key, and
observe the current

No current

Y
Is the key copper foil Clean the key
oxidized?

N
Is the VPH_PWR voltage between
the range from 3.4 V to 4.2 V, and Check the U201
equal to the maintenance power
voltage?

Check the clock


X201

This situation occurs when the main power circuit is short-circuited. Check whether VBUS and
VPH_PWR circuits are short-circuited.
Weak current

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Figure 8-2 Troubleshooting startup failures with weak current

Startup failure

Connect the phoneto a


fake battery and
maintenance power supply,
press the power key, and
observe the current

Weak current

N
Check whetherU201 Check the U201
haspartialDC-DC
voltage output

N
Check whether U201
has partial L6/L17 Resolder theU201
voltage output

N
Check whether EMMC Replace the
(U1500) is properly U1500
soldered
Y

Check whether other U201 outputs


are short-circuited

Replace the U201

Replace theU701

If the VPH_PWR voltage is normal, but the U201 output is not, the other output of U201 is probably
short-circuited, which results in the power output exception of the PMU. Check every output of the U201
to see whether they are short-circuited.
Excessive current

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Excessive current is usually caused by short-circuited power supply circuits (DC power
supply) which may result in 500 mA or greater current leakage. Mostly this fault occurs when
VBAT is short-circuited to ground.

Figure 8-3 Troubleshooting startup failures with excessive current

Startup failure

Connect the phone to a


fake battery and
maintenance power supply,
press the power key, and
observe the current

Excessive current
(>500 mA)

Y
Check whether pin 1 Replace the J1601
of J1601 is short-
circuited to the
ground

Check whether the U201 voltage is


normal

Y
Check whether the
capacitor connected Repair the capacitor
to the Vbat is short-
circuited

Resolder or replace
the U201

Startup failure summary:


1. Current leakage in case of excessive current:
When the phone is connected to a regulated power supply, excessive power such as hundreds
of mA current is generated upon a power-on. This problem usually occurs because the VBAT
is generally short-circuited to the ground. It also may be because the VPH_PWR is
short-circuited to the ground. It is earlier to troubleshoot VBAT short-circuit to the ground,

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since fewer components (PA, antenna switch, and capacitor) are connected to the VBAT. You
can locate the fault by removing the components separately.
If the voltage on the VPH_PWR circuit is short-circuited, the component removal method is
not applicable. Instead, adjust the DC power output voltage to about 3 V, connect the negative
end of the power supply to the PCB negative end, connect the positive end of the power
supply to the detected short-circuit point, touch the PCB with your hand to locate the hot
position after about 20s, and then remove the hot component.
2. Current leakage in case of weak current:
If the power-on current is weak (generally less than 30 mA), usually the power management
chip, PA, or an ESD protection tube is damaged. It may also be because the EMMC fails to
start up and the program fails to run.
3. No or weak current when you press the power key:
If no current is generated, first check whether the power key fails to work. Then, check the
power supply line to the VBAT. If weak current is gated, measure each output voltage of the
power supply IC. If all IC output voltage is 0, this fault is most possibly related to the PM.
4. After you press the power key, the current sharply changes within a range or remains
unchanged at a fixed value:
This problem is usually due to a CPU or PM communication fault.

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8.2 Charging Failure


Figure 8-4 Troubleshooting charging failures

Chargingfailure

N
Is the charger Replace the
functional? charger

Y
Y
Is J1602poorly Resolder the
soldered? J1602

N
Are the battery connector Repair theJ1601
and the battery are in good
contact

Is the battery damaged? Change the


Y battery

Check the U201

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8.3 Camera Failure


Figure 8-5 Troubleshooting camera failures

Camera f ailure

Y
Is the problem
solved af ter you re-
End
load the phone
sof tware?
N
Y
Is the J2101 poorly Re-solder or
soldered? replace the J2101

N
Y
Is the problem
solved af ter you
End
replace the
camera?
N

Replace the Y
End
U201

Replace the
U701

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8.4 Connection Failure Between the Phone and Computer


Figure 8-6 Troubleshooting connection failures between the phone and computer

Connection failure between


the phone and computer

Y
Is the problem solved after End
you replace the USB cable?

Is the 5-pin mini USB connector Y


poorly soldered?
Resolder the
USB connector

Y
Is the problem solved
End
after you reload the
phone software?

Y
Is there voltage at
VCHG? Replace the U201

Replace the USB

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8.5 Call Receiving Failure


Figure 8-7 Troubleshooting call receiving failures

No voice can be heard


af ter a call is set up

N
Is the receiver
End
volume properly set?

Y
Y
Is the insertion of the Replace the
headset misjudged? headset connector

Is the problem Y
solved af ter you
End
replace the
receiver?
N

Replace the
U701

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8.6 Call Sending Failure


Figure 8-8 Troubleshooting call sending failures

No voice can be sent


af ter a call is set up

Y
Is the problem
solved af ter you re-
End
load the phone
sof tware?
N
N
Is the MICBIAS voltage Check the
1.8 V? U201

Y
Y
Is the problem
solved af ter you End
replace the
microphone?
N

Replace the
U701

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8.7 Vibration Failure


Figure 8-9 Troubleshooting vibration failures

No vibration

Y
Is the problem
solved af ter you re-
load the phone End
sof tware?
N

Y
Is the problem solved
af ter you replace the End
motor?

Y
Is the VIB_DRV_N
voltage equal to Check the U201
the battery voltage?

Check whether the voltage


dif f erence meets the
requirement f or the motor
operating voltage

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8.8 Ringtone Failure


Figure 8-10 Troubleshooting ringtone failures

No ringtone f or
incoming calls

N
Is the ringtone
volume properly set? End

Y
Y
Is the problem
solved af ter you re- End
load the phone
sof tware?
N
Y
Is the problem solved
af ter you replace the End
speaker?

N Re-crimp or
Is the FPC in good contact?
replace the
FPC

Is the problem solved af ter Y


you replace the volume key End
sub-board?

Replace the
U701

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8.9 LCD Display Failure


Figure 8-11 Troubleshooting LCD display failures

No display on the LCD

Y
Is the problem solved
af ter you re-load the End
phone sof tware?

Is the problem solved Y


af ter you disassemble the
End
phone can re-f asten the
LCD BTB connector?

Is the problem solved Y


af ter you replace the End
LCD?

Is the to-ground-resistance Y Replace the


of T2001/T2002/T2003 is not 0 ohm? U201

Replace the
U301

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8.10 Key Failure


Figure 8-12 Troubleshooting key failures

Key failure

N
Are the key dome Clean or
sheets in good replace the
contact? key dome
sheets

Y
Y
Is the problem
solved after you
replace the key End
FPC?

Re-load the
phone
software

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8.11 No Sound Coming from the Headset During a Call


Figure 8-13 Troubleshooting procedure for no sound coming from the headset during a call

No voice can be heard f rom the


headset af ter a call is set up

N
Is the receiver
End
volume properly set?

Y
Y
Is the problem solved
af ter you replace the End
headset?

N
Is the headset Replace the
icon displayed headset
on the status bar? connector

Replace the
U701

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8.12 T-Flash Card Detection Failure


Figure 8-14 Troubleshooting T-Flash card detection failures

T-Flash card detection failure

Y
Is the problem solved End
after you replace the
T-Flash card?

Y
Check whether any T-Flash Replace the slot
card slot pins are tilted

Y
Replace the Z2302 End

Replace the U701

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8.13 GPS Signal Reception Failure


Figure 8-15 Troubleshooting GPS signal reception failures

GPS signal reception


failure

Is the GPS
N Replace the GPS
antenna in good
contact with the antenna or spring
spring?

Y
Re-solder or
Is the GPS channel
replace the faulty
poorly soldered?
component

Re-load the
phone software

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G630-U20 Simplified Maintenance Manual 9 Functional Tests

9 Functional Tests

9.1 MMI Test


To enter the MMI test mode:
1. Insert the TF card and SIM card (no SIM card insertion is required if the SIM card is
integrated in the phone), install the battery, and power on the phone to enter the Home screen.
2. Enter *#*#2846579#*#* to drive the phone into MMI test mode. Press the volume down
key to start the test. You can touch the menu key to skip the current test or touch the back key
to return to the previous test.

No. Item Step Content Test Method

Insert the SD card and start a power-on test. If the SD card can
be detected, this item passes the test.

Test whether
Testing the the SD card
1 1
SD card functions
properly.

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No. Item Step Content Test Method

If the battery is in-position, this item passes the test.

Check
Checking
whether the
2 for the 2
battery is
battery
in-position.

Press or touch all the keys. When a key is pressed or touched,


the color of the corresponding key displayed on the screen will
change. After all keys are tested, press the Volume down key to
start the next test.

3 Key test 3 Test the keys.

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No. Item Step Content Test Method


Press the volume down key to display the white screen.

Press the volume down key to display the black screen.

White screen
4 LCD test 4 Blank screen.
Color screen

Press the volume down key to display triple color bars (red,
green, and blue).

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No. Item Step Content Test Method

LCD If the LCD backlight repeatedly turns on and off, the LCD
Test the LCD
5 backlight 5 backlight is normal. Press the Volume down key to start the
backlight.
test next test.

Slide your figure along the touchscreen edges in a circle. The


route that your finger passes should turn red. Press the volume
down key to proceed.

Testing the Test the


6 6
touchscreen touchscreen.

Tri-color Test the


7 indicator 7 tri-color The red, blue, and green indicator is lighted cyclically.
test indicator.

Testing the Test the rear Touch the white frame until the white frame turns green. The
8 8
rear camera camera. preview focus test is successful.

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No. Item Step Content Test Method

Testing the Test the front


9 9
front camera camera.

Touch the red text position. If the flashlight turns on, this item
passes the test.

Test the rear


Flashlight camera
10 10
test flashlight
function.

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No. Item Step Content Test Method


Place the light shielding plate approximately 4 mm above the
light hole. If the portrait icon changes to an in-call icon, the
function is normal.

Test the
proximity and
Testing the
light sensor's
11 proximity 11
proximity
sensor
detection
function.

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No. Item Step Content Test Method


Check whether data of environmental light is detected. If yes,
the test is passed. When the test screen is displayed, orient the
phone front side to the light and block the light sensor using
your hand, the phone automatically detects the light changes
and determines whether the test item passes. If the test item
passes, the phone automatically proceeds to the next test item.
If the phone fails to detect the light changes after you tried
changing the light environment for the phone several times,
touch the menu key to confirm the light sensor failure.

Test whether
Ambient the ambient
12 12
light test light sensor is
functional.

The motor will vibrate intermittently. Press the Volume down


key to start the next test.

Test the
Testing the
13 13 vibration
motor
motor.

Automatically test the speaker. (Do not insert the headset.) If


Testing the Test the the speaker emits pleasant sound during the test, the test passes.
14 14
speaker speakers.
Press the volume down key to start the next test.

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No. Item Step Content Test Method

If the receiver plays the pre-stored audio file repeatedly, the test
item passes. Press the volume down key to proceed.

Testing the Test the


15 15
receiver receiver.

Touch Record. Speak to the microphone, and then touch Play.


If the microphone functions properly, you can hear the voice
recording from the receiver.

Main
Test the main
16 microphone 16
microphone
test

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No. Item Step Content Test Method


Touch Record. Speak to the microphone, and then touch Play.
If the microphone functions properly, you can hear the voice
recording from the receiver. Test the secondary microphone and
headset in the same way. Press the Volume down key to start
the next test.

Microphone
Test the
17 loopback 17
microphone.
test

After a headset is inserted, the phone will search for and play an
FM channel. If you hear the program from the headset, the test
passes.
Press the Volume down key to start the next test.

Test the FM
18 FM test 18
module

Testing the Test the When the headset is inserted into the phone, the in icon on the
headset wire control-by-wi test screen turns green; when the headset is removed, the out
19 19
control re function of icon turns green. In this case, the test item passes. Press the
function the headset. Volume down key to start the next test.

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No. Item Step Content Test Method

Automatically test the Bluetooth functions. During the test, the


phone will search for Bluetooth devices, and display the devices
that have been found. Press the Volume down key to start the
next test. (Note: This test requires another device with
Bluetooth enabled.)

Bluetooth Test the


20 20
test Bluetooth.

The LCD displays the current acceleration in the X, Y and Z


axes. If the phone can be placed in a position where the angles
between the phone and the X, Y and Z axes are 45 degrees, the
phone passes this test.

Test the
Tilt sensor gravity
21 21
test sensing
function.

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No. Item Step Content Test Method


Automatically test the Wi-Fi functions. If the phone receives
Wi-Fi signals properly, it passes the test. Ensure that the phone
under test is within the coverage of a Wi-Fi hotspot.

Test the
22 Wi-Fi test 22 Wi-Fi
function.

If a SIM is inserted into the phone and functions properly, the


test item passes. Press the volume down key to view the test
results.

Testing the Test the SIM


23 23
SIM card card.

The MMI test is complete, and the test results are displayed on the LCD.

9.2 Wi-Fi Test


To ensure a normal network, place the mobile phone within 15 meters away from the AP, and
there must be no obstacle between the mobile phone and AP.

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Step 1 Configure the AP properly. Power on the phone and place it within the AP's transmission
range.
Step 2 Tap Settings > WIRELESS&SETTINGS > WLAN > turn WLAN on, and enable network
notifications.
Step 3 After the phone automatically finds the AP's SSID, touch the SSID and enter the password to
establish a connection.
Step 4 Change the distance between the phone and AP and check the change of the Wi-Fi signal
strength.
Step 5 In the normal network, launch a browser and access a website to test the network quality.
Step 6 If no problems are found, finish the Wi-Fi test. If any problems are found, troubleshoot the
phone or send it to an advanced service site for repair.
----End

9.3 Voice Call Test


Step 1 Install a USIM card and battery on the mobile phone.
Step 2 Press the power key to power on the phone.
Step 3 Check whether the signal strength displayed on the LCD is normal.
Step 4 Make a call to a fixed-line phone, and check the voice quality during the call.
Step 5 If no problems are found during the test, finish the voice call test. If any problems are found,
troubleshoot the phone or send it to an advanced service site for repair.
----End

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