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RG-1000e Remote Gateway

User Guide
July 2017
R1.1
Table of Contents

Table of Contents
Foreword 2
Revision history 3
Compliance with international standards 4
Introduction 5
1 System purpose 6
2 System structure 7
2.1 Technical specification 7

2.2 Delivery set 9

3 Structure and operating principle 10


4 Installation and connection 16
4.1 Front panel 16

4.2 Rear panel 17

4.3 Installation and operation check 17

5 Examples of using RG-1000e 22


5.1 Conventional Mode 22

5.2 Capacity Plus legacy trunking network 26

5.3 Capacity Plus trunking network with NAI Data (hybrid mode) 27

5.4 Capacity Plus Muliti-Site trunking network with NAI


Data (hybrid mode) 28

5.5 RG-1000e Repeater mode 29

6 Storage and transportation conditions 30


7 Manufacturer warranty 31
7.1 What this warranty covers and for how long 31

7.2 General provisions 31

7.3 How to get warranty services 31

7.4 What this warranty does not cover 32

7.5 Contacts 32

Appendix I Pin numberings and diagrams of the interface cables 33


Appendix II Clamping elements 35

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Foreword
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore, Elcomplus LLC reserves the right to make changes to
any products herein to improve readability, function, or design. Elcomplus LLC does not assume any liability
arising out of the applications or use of any product; nor does it cover any license under its patent rights nor the
rights of others.

Trademarks
MOTOROLA SOLUTIONS, the Stylized M logo, MOTOTRBO are registered in the US Patent & Trademark Office.
SmartPTT and RG-1000e are the property of Elcomplus LLC. All other product or service names are the property
of their respective owners.

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Revision history
This table describes the changes to the "RG-1000 Radio Remote Gateway" user guide.

Date Version Remarks

May, 2017 RG-1000e Remote Gateway, R1.1 Initial version.


July, 2017 RG-1000e Remote Gateway, R1.1 Updated release.

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Compliance with international standards

This device complies with Part 15 Subpart B of the FCC CFR 47 Rules. Operation is subject to the following two
conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

This device complies with EN55032/CISPR32 EN55024/CISPR24.

This device complies with IEC/EN60950-1.

This device complies with TR EAC 020/2011 "Electromagnetic compatibility of technical means", GOST CISPR32-
2015, GOST CISPR 24-2013.

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Introduction
This user guide describes the purpose, characteristics, functioning principles, setting up and configuring the RG-
1000e GATEWAY. This guide is aimed at engineers responsible for the installation and maintenance of SmartPTT
dispatch system and the MOTOTRBO equipment.

It is assumed that users of this guide who will set up the RG-1000e GATEWAY, are familiar with the following:

The principles of building IP networks and radio networks using MOTOTRBO equipment produced by Motorola,
and

SmartPTT software developed by Elcomplus.

You should read this user guide before you start using RG-1000e!!!

Improper testing, operation, maintenance, installation, alteration, modification, or adjustment causes


warranty cancellation!!!

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1 System purpose
The RG-1000e GATEWAY is used in SmartPTT dispatch systems for remote control of MOTOTRBO control
station(s) or radios through the SmartPTT Radioserver (hereinafter referred to as radioserver) in the corporate IP
network or Internet. It is required to use MOTOTRBO Radios: EMEA region DM46**e, DM44**e, DM46**, DM44**,
DM2600 ; APAC region XiR M8600i, XiR M8600, XiR M6660 ; NA region XPR 5***e, XPR 5***, XPR 2500 ; LA
region DGM 8***e, DGM 5***e, DGM 8***, DGM 5***, DEM500.(*)

The RG-1000e GATEWAY provides the conversion of audio signals and radio control commands to IP packets
and the transmission of these packets over the network.The usage of the RG-1000e GATEWAY is an alternative
to direct connection of control stations to the radioserver via a USB interface.

The figure below shows an example of remote control using an RG-1000e GATEWAY.

Fig. 1 MOTOTRBO control stations: remote connection to SmartPTT dispatch system

* Note 1: low tier Mototrbo radios DM1400/DM1600, CM200d/CM300d, DEM300/DEM400, XIR M3188/XIR M3688
can not be used with RG-1000e. The 1st generation of Mototrbo radios can not be usedwith with RG-1000e.

Note 2: due to Mototrbo firmware limitation middle tier radios DM2600/XPR2500/DEM500/XiR6660 can not setup
outgoing All Call. Indicated middle tier radios may receive incoming All Call and play feedback. This limitation may
be eliminated using non-typical TG ID for All Call feature.

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2 System structure
The system of remote management of the control station consists of the following components:

RG-1000e GATEWAY,

radio connected to the RG-1000e GATEWAY, and

SmartPTT software based on ClientServer technology.

The RG-1000e GATEWAYs are connected to the SmartPTT server-based application, which manages the RG-
1000e GATEWAY, and interact with this application. For IP network connection, RG-1000e GATEWAY has the
10BASE-T/100BASE-TX Ethernet interface with auto detection of the cable type. For the interaction between the
system components, the RG-1000e GATEWAY and radioserver get a static IP address and the TCP and
UDP/RTP port numbers, which are used for the radio control commands and audio transmission from the dispatch
console. The RG-1000e GATEWAY can be used in the following cases:

As a remote dispatcher's workplace outstation in digital networks without repeaters (Direct Mode
communication).

In the conventional or trunking MOTOTRBO networks, where the direct IP connection to the repeaters is
unavailable.

When the connection to the repeaters in MOTOTRBO networks is based on the hybrid scheme, where the data
interchange is performed via the NAI interface of the repeaters and the voice data transmissionvia the pool of the
control stations.

This system offers the following advantages:

It allows you to organize the dispatching system in the networks, where the direct connection of the dispatching
system to the MOTOTRBO repeaters via the IP network is unavailable.

It allows you not to place radioserver close to the control stations within the radio network coverage area.

It allows you to avoid interference and induced noise between neighboring control stations.

When planning the system, it is required to take into account the packet delivery delay in the IP network, which
causes the corresponding radio response delay to the control commands and voice data transmission.

2.1 Technical specification


Technical parameters of the RG-1000e GATEWAY are listed in table 1 below.

Table 1 RG-1000e GATEWAY technical parameters

Network interface parameters

Connector RJ45
Standard 10BASE-T (IEEE 802.3) / 100BASE-TX (IEEE 802.3u)

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2.1 Technical specification 8

Supported TCP/IP protocols UDP, ICMP, IPv4, ARP

Transmission rate10/100 Mbps

Auto tuning of auto switching Operation modeduplex/half-duplex

Auto detection of the cable typeAuto-MDI/MDI-X

Radio interface parameters

2, Port 1 and Port 2 may be used simultaneously, independently from


Number of ports for radio connections
each other
Voice channel 768 kbps (48 kHz x 16 bits) PCM, duplex

Frequency band of voice channel 203600 Hz

IP voice channel coding 64 kbps (G711 A-Law/Mu-Law)

Transfer protocol of control channel UDP and TCP

Transmission rate of control channel From 15 kbps

Transfer protocol of voice channel UDP and RTP

Transmission rate of voice IP channel ~128 kbps (for G711 64 kbps A-Law/Mu-Law)

Support of radio operation modes

EMEA region DM46**e, DM44**e, DM46**, DM44**, DM2600; APAC


region XiR M8600i, XiR M8600, XiR M6660; NA region XPR 5***e,
MOTOTRBO radio models
XPR 5***, XPR 2500; LA region DGM8***e, DGM 5***e, DGM 8***,
DGM 5***, DEM500
Digital MOTOTRBO
Radio operation modes
Analog MOTOTRBO
Talkaround mode

Single repeater

MOTOTRBO network topologies Multisite conventional network (IP Site Connect)

Single site trunking network (Capacity Plus)

Multisite trunking network (Linked Capacity Plus, Capacity MAX)

Power supply

1115.0 VDC, power can be applied using Power socket and\or Port 1
Supply voltage
socket and\or Port 2 socket
Power consumption 200 mA or less

Design

Dimensions 180x144x30 mm

Ethernet connector RJ45 8P8C

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2.1 Technical specification 9

Radio connector 3M 10126-*** jack (26 pins)


Terminal connector USB mini-B jack (4 pins)

Operating conditions

Operating temperature range 4 to 140F (20 to +60C)

Relative humidity Up to 85% at 86F (30C)

Operating hours 24x7

Control terminal

Interface port USB 1.0 (12 MBps), Device port

Software RG-1000e Customer Programming Software (RG-1000e CPS)

2.2 Delivery set


The RG-1000e GATEWAY delivery set includes the following components:

RG-1000e GATEWAY 1 pcs.,


interface cable* 1 pcs.,
FTP5E cable, 6.56 feet (2 m) 1 pcs.,
the following clamping elements of RG-1000e GATEWAY:
o bracket 2 pcs.,
o M3x6 screw 4 pcs.,
o M5x10 screw 2 pcs.,
o 5x20 self-tapping screw 4 pcs.,
USB cable A-miniB, 1 m. 1 pcs.

* The 1st interface cable is included in the RG-1000e GATEWAY delivery set by default (for Mototrbo DM
46**e/DM 44**e, XiR M86**i, DGM 8***e/DGM 5***e radios).

The 2nd interface cable you need to purchase additionally.

Interfaces cables for DM 2600, XiR M6660, XPR 2500, DEM 500 radios will be included in the delivery set by
special request.

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3 Structure and operating principle


The simplest configuration includes the remote RG-1000e GATEWAY with one connected control station,
radioserver and the dispatch console.

The dispatch console does not interact directly with the RG-1000e GATEWAY. Instead, the dispatch console
transmits data and audio to the radioserver, which then transmits them to the RG-1000e GATEWAY.

The interaction between the dispatch console and the radioserver is not considered in this document, as it is
described in detail in the corresponding SmartPTT software documentation.

The operating principle of the RG-1000e GATEWAY is based on the following elements:

1. Receiving and transmitting radio control commands intended for the management of the control station.

2. Receiving and transmitting the audio signals.

3. Transforming the radio control commands and audio signals into the asynchronous flow of digital data.

4. Encoding of the asynchronous flow of digital data and its transmission to the radioserver via IP network.

To work through the IP network, the RG-1000e GATEWAY and radioserver must be given static IP addresses.
After the connection is made, the IP communication channel is established that provides the transmission of the
following data via the UDP protocol:

radio control commands between the control station and the radioserver;

audio signals from the radio receiver and from the microphone of the dispatch console.

The radioserver may host multiple RG-1000e GATEWAY gateways. Their number is limited only by the license
conditions or by the technical constraints of the communication channels.

To establish the IP communication channels between the RG-1000e GATEWAY and radioserver, the TCP protocol
and UDP/RTP protocols are used. The TCP protocol serves to transmit the radio control commands. The RTP
protocol is used to transmit audio, registration messages (ARS), short text messages (TMS), etc.

To separate the channels on the RG-1000e GATEWAY, each channel is assigned a corresponding IP address
and UDP/TCP port number from a range of 1024...65536. When the IP channels of the RG-1000e GATEWAY have
equal values of IP address and UDP port, the connection is performed in tandem on idle IP channels.

To process the signals of the radio audio path, compression is used in the RG-1000e GATEWAY. The built-in
compressor receives and transmits audio signals using 64 kbps Mu-Law PCM encoding.

Below you will find examples of network topologies and configurations when the RG-1000e GATEWAY and
radioserver are connected. The details about how to connect the radioserver to other equipment or to the dispatch
console are not shown in the examples.

The RG-1000e GATEWAY network interface meets the 10BASE-T (IEEE 802.3) / 100BASE-TX (IEEE 802.3u)
specifications and may be connected to external equipment that meets the same network interface specifications.

Below you will find examples of network topologies and configurations when the RG-1000e GATEWAY and
radioserver are connected. The details about how to connect the radioserver to other equipment or to the dispatch
console are not shown in the examples.

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The Ethernet port can work with both automatic and fixed cable type detection, thus, both a straight-through cable
or a crossed Ethernet cable can be used.

Both the radioserver and the RG-1000e GATEWAY must have a static IP address.

The example of the network configuration for the radioserver and the RG-1000e GATEWAY is shown in the figure
below.

Fig. 2 Connection of the radioserver to the RG-1000e GATEWAY (single radio) via the local data transm ission netw ork

In this example, the radioserver is connected to a single RG-1000e GATEWAY to manage one control station,
which is connected to the RADIO interface. Only one configured IP channel is used to transmit data to the
radioserver.

RG-1000e GATEWAY IP channel 1 is programmed to be linked to the RADIO interface, so that all control
commands and audio signals between the RG-1000e GATEWAY and the radio, connected to this interface, are
transmitted to the radioserver via IP channel 1.

The IP address and TCP (XCMP) port of the IP channel are specified in the remote control station settings.

The radioserver initiates the connection with the RG-1000e GATEWAY via TCP protocol linking to preset the IP
address and TCP port. The radioserver selects a random port from a range of 1025...65535 as the TCP source
port.

After establishing the TCP connection, the RG-1000e GATEWAY and the radioserver exchange data packets,
containing the parameters of each of them. Particularly, the RG-1000e GATEWAY sends the following settings of
the ports: audio signals and service data.

When a package with the RG-1000e GATEWAY parameters is received, the radioserver opens the required
number of UDP ports on its side: one UDP portfor audio signals, and one UDP portfor each corresponding

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port of data transmission services. The numbers of these ports are also selected randomly. Then the radioserver
starts data exchange with the RG-1000e GATEWAY.

To control the connection and the entries in the NAT table, the radioserver and RG-1000e GATEWAY exchange
with UDP packets via the corresponding ports every 3 seconds.

The step-by-step process of the connection establishment is shown in the figure below.

Fig. 3 The process of establishing the connection


betw een the radioserver and the RG-1000e GATEWAY

If the radio is used for voice transmission with the Mu-Law audio encoding mode, the required bandwidth is 128
kbit/s per one channel.

The required bandwidth of the channel that is used for managing the radios is about 15 kbit/s.

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The total network bandwidth that is required for establishing the communication channel is calculated as follows:
The required network bandwidth = (number of IP channels * 128 k bit/s) + 15 k bit/s

If the control station is used for data exchange only with the radios (GPS and text messages), the required
bandwidth is 11 kbit/s per one channel. In this case, the total network bandwidth is calculated as follows: The
required network bandwidth = (number of IP channels * 16 k bit/s) + 15 k bit/s

The example of configuring the radioserver for its connection to two RG-1000e GATEWAYs, is shown in the figure
below. In this example, RG-1000e GATEWAY 2 manages one radio via IP channel 1.

Fig. 4 Connection of the radioserver to tw o RG-1000e GATEWAYs via the local data transm ission
netw ork

The Remote control station 1 settings on the radioserver are used to connect and manage the radio of RG-1000e
GATEWAY 1, the Remote control station 2 settingsto connect and manage the radio of RG-1000e GATEWAY
2.

When more RG-1000e GATEWAYs are connected to a radioserver, they are configured correspondingly.

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Each RG-1000e GATEWAY can be connected to two radioservers: primary and redundant. The RG-1000e
GATEWAY IP channels can be separated by using both the port number of the TCP/UDP protocol and the IP
address of the IP channel. The diagram of the IP connections for managing one radio from two radioservers
simultaneously is shown in the figure below.

Fig. 5 Connection of tw o radioservers (prim ary and redundant) to one RG-1000e GATEWAY

A separate IP channel is configured for each radioserver. In this case, the RG-1000e GATEWAY will replicate the
data and audio signal, received by the radio, in order to transmit them to each of the radioservers. In case of a
primary radioserver failure, all data and control commands will be transmitted via the redundant radioserver.

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The IP channel connection in the RG-1000e GATEWAYs can be established in the following ways:

Dynamically, in this case all IP channels have the same IP addresses and port numbers. Under these
parameters, connection of the radioservers is performed serially on an idle IP channel.
Statically, in this case each IP channel has an individual IP address and/or port number (as it is shown in the
figure below).

Fig. 6 Connection of the radioserver and RG-1000e GATEWAY via the netw ork w ith NAT

To operate via a public network (for example, the Internet) with the address transmission on adjacent routers, the
external interface of router 2 must have a static IP address in the gateway network while the external interface of
router 1 can have a dynamic IP address in the gateway network. In the example in the figure above, router 1, the
radioserver default gateway, has the 192.168.1.1 IP address of the internal network interface and the 1.1.1.1 IP
address of the external network interface. Router 2, the default gateway of the RG-1000e GATEWAY, has the
192.168.2.1 IP address of the internal network interface and the 2.2.2.2 IP address of the external network
interface.

The radioserver and gateway are assigned the 192.168.1.10 and 192.168.2.110 static IP addresses, respectively.

The NAT Overload (Port Address Translation) service is configured on each router. Additionally, you must
configure the rules on router 2 allowing the transmission of the TCP and UDP packets with its port numbers
arriving from the external network. These port numbers are used in the settings of the gateway to its internal IP
address, in this example it is 192.168.2.110.

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4.1 Front panel 16

4 Installation and connection


4.1 Front panel
The front panel of the RG-1000e GATEWAY is shown in the figure below.

Fig. 7 Front panel of the RG-1000e GATEWAY

In this figure, the following nomenclature applies:

POWER: The power button

RADIO 1, RADIO 2, LINK: LED indicators, the functions of which are presented in table 2 below

Table 2 Functions of the front panel indicators

Indicator
Indicator function Function description
name

Flashing for about 1000 milliseconds - waiting for connection.


LINK IP link status
Turn on - IP connection is established.
Turn on the interface is locked:
o there is no connection to IP channels, or
o the radio is not ready (for example, no power supply or the radio
is turned off).
RADIO Radio interface status Slow flash (1 s) - the interface is ready, but the control terminal is
not connected to the IP channel.
Off - the interface is ready, at least one control terminal is
connected.
Flashing - data transmission through the interface.

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4.2 Rear panel 17

4.2 Rear panel


The rear panel of the RG-1000e GATEWAY is presented in the figure below.

Fig. 8 Rear panel of the RG-1000e GATEWAY

In this figure, the following nomenclature applies:

LAN (10/100): Ethernet socket for connection to the IP network. The LAN socket has green and yellow

indicators with the following possible statuses:

Indicator is offconnection with a network device is not established.

Green indicator is on or flashingconnection with a network device is established.

Yellow indicator is onthe duplex mode is active.

Yellow indicator is offthe half-duplex mode is active.

RADIO 1: Socket for the 1st Radio. The pin numbering is provided in Appendix I.

RADIO 2: Socket for the 2nd Radio. The pin numbering is provided in Appendix I.

TERMINAL: USB Mini Type-B socket for configuring the RG-1000e GATEWAY.

POWER: 11-15 VDC RG-1000e GATEWAY's power socket.

GND M4 screw , Ground.

4.3 Installation and operation check


Before installing the RG-1000e GATEWAY, it is required to perform a visual inspection of the delivery set in order
to detect the mechanical damages of the casing or connection elements. Before connecting

a radio, it is required to preset the RG-1000e GATEWAY interface. When connecting a radio, use the interface
cable from the delivery set only.

RG-1000e GATEWAY can be placed on its rubber feet or can be attached to any vertical or horizontal surfaces.
For rigid attachment of the RG-1000e GATEWAY to the surfaces, use the brackets from the

delivery set. A radio may be fixed on the upper housing cover with the use of a standard radio bracket.

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4.3 Installation and operation check 18

The external parts, that are fastened to the RG-1000e GATEWAY casing, must be attached to the RG-1000e
GATEWAY with the screws from the delivery set only. Longer screws may damage the board or its elements. The
areas of mounting the clamping elements to the RG-1000e GATEWAY casing are provided in Appendix II.

To configuration and operation check, perform the following steps:

1. Make sure the RG-1000e GATEWAY is powered down (POWER button on the front panel should be

unpressed) and the RG-1000e GATEWAY is unplugged from any devices.

2. RG-1000e may get power in 3 different ways.

Attention!!! Decide carefully how RG-1000e w ill get pow er:

via Pow er socket

via Radio1 socket or Radio2 socket

via both Radio1 and Radio2 sockets

There are some tips w hich help you to deliver pow er properly:

if only one Mototrbo radio is connected to the RG-1000e it is better to get pow er from a connected
Mototrbo radio. KM300-DM46 radio connection cable contains necessary w ires for delivering pow er to
connected RG-1000e. Just connect the RG-1000e to the Mototrbo radio using cable KM300-DM46.

if tw o Mototrbo control stations are connected to the RG-1000e you may get pow er from both
connected Mototrbo. In this case it is strongly recommended to use a shared DC pow er supply for
both connected Mototrbo radios. 13.8 VDC pow er supply w ith 30A current load is sufficient for this
task.

Option " getting pow er from connected devices" may be turn-ON and turn-OFF by changing RG-1000e
softw are settings. Factory default setting is ON. You may disable this option using CPS RG-1000e,
open and change Radio1 or Radio2 settings (see the figure below ). If option " getting pow er from
connected devices" is OFF on both Radio1 and Radio2 ports RG-1000e may get pow er only via Pow er
socket. So, before turning-OFF this option you should deliver pow er to RG-1000e via Pow er socket.

Fig. 9 Disable getting pow er from a connected device

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4.3 Installation and operation check 19

Attention!!! If RG-1000e and Mototrbo radios get pow er from independent pow er supply units the
negative leads of all pow er supply units must be connected together using the copper w ire of at least 2
mm2 section !!!

3. Connect 12-14 VDC power supply to the RG-1000e GATEWAY. Connect the positive lead (+) of your power
supply with +V gateway power socket pin, the negative lead (-) of the power supplywith -V gateway power
socket pin. Recommended power cable diameter is 4-7 mm. GND pin of the gateway's power socket is connected
to the casing and the ground protection of the USB interface and LAN interface.

The picture below shows how conductors/wires should be stripped and released from the power plug.

RG-1000e Remote Gateway User Guide


4.3 Installation and operation check 20

Fig. 10 RG-1000e pow er plug conductors connect-release

Note: The GND screw or GND pin (on the pow er socket) of the RG-1000e GATEWAY must be connected
to the protective ground of the facility w here it is mounted !!!
Note: 15.5VDC is the max imum supply voltage for the RG-1000e GATEWAY. Don't ex ceed it !!!

4. Turn on the RG-1000e GATEWAY's power supply.

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4.3 Installation and operation check 21

5. Turn on the RG-1000e GATEWAY via POWER button on the front panel. Connect the RG-1000e GATEWAY to
a PC (with installed "CPS RG-1000e") using USB A-miniB cable from the delivery set. Run "CPS RG-1000e" and
configure the RG-1000e GATEWAY Ethernet network parameters and the RG-1000e GATEWAY Radio ports
parameters.

6. Power down the RG-1000e GATEWAY using the POWER switch on its front panel and connect the RG-1000e
GATEWAY to the IP network equipment.

Note: Don't use Ethernet cables installed outdoors. Only indoor Ethernet cables are allow ed !!!

Note: It is highly recommended to use shielded Ethernet cables !!!

7. Specify the IP address and XCMP port of the RG-1000e GATEWAY to configure the SmartPTT radioserver.

8. In accordance with the configured operation mode of the RG-1000e GATEWAY interface, connect the required
interface cable to the RADIO 1 or 2 connector, which is located on the rear panel of the RG-1000e GATEWAY,
and to the corresponding radio connection jack.

9. Connect the power cable and antenna to the radio.

10. Connect the radio's power cable to the RG-1000e GATEWAY power supply unit.

Note: The RG-1000e GATEWAY and radios must receive pow er from a shared pow er source. In case of
separated pow er supplies, connect the negative leads of those pow er supplies together using the
copper w ire of at least 2 mm2 section !!!

Note: Pay ex treme attention to the reliability and quality of connection of the negative radio supply
lead to the pow er supply terminal. Its emergency shutdow n can lead to the RG-1000e GATEWAY failure
!!!

11. Turn on the RG-1000e GATEWAY and radio power supply. Power up the radio station and RG-1000e
GATEWAY. The equipment is ready for use.

12. Run SmartPTT radioserver. Wait for 3-5 minutes.

13. Check the RG-1000e front LED statuses. If installation and configuration are done properly, without mistakes,
"LINK" Led should be turned-On and at least one "Radio" Led should be turned-Off.

14. Check SmartPTT Radioserver Configurator "Activity Tab". If installation and configuration are done properly,
without mistakes, you will see message "Remote Control Station connected".

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5.1 Conventional Mode 22

5 Examples of using RG-1000e


5.1 Conventional Mode

Fig. 11 Coventional m ode (digital)

RG-1000e Remote Gateway User Guide


5.1 Conventional Mode 23

Fig. 12 Conventional Mode (digital + analog)

Fig. 13 Conventional Mode Repeater sam ple 1

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5.1 Conventional Mode 24

Fig. 14 Conventional Mode Repeater sam ple 2

Fig. 15 Conventional Mode Repeater sam ple 3

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5.1 Conventional Mode 25

The figures above show the example of building the system in Conventional Mode between radios. In the given
examples the RG-1000e GATEWAY manages two control radio stations, each of them operates on an individual
frequency channel and can be programmed to operate both in digital and analog modes. If the dispatchers must
be able to operate on more than two frequency channels simultaneously, more RG-1000e GATEWAYs with radio
stations can be connected to the radioserver.

In digital mode the control stations support receiving data (ARS, GPS, TMS, etc.) from the subscribers,
transmitting control commands to them and voice message exchange. In analog mode the radios support only
voice message exchange with the subscribers.

The control stations can be programmed with a number of channels and they can change to the required channel
with command from the dispatch console.

To transmit and receive the subscriber voice calls, the control stations must belong to the same talkgroups as the
radio subscribers. Private Calls between the radio subscribers will not be received by the control stations and
therefore they will not be transmitted to the radioserver and dispatch console.

You can find more detailed information on the settings of the control stations in the "MOTOTRBO SYSTEM
PLANNER" (System Topologies chapter), "SmartPTT Basic Installation&Configuration Guide" documentation
and the "SmartPTT Radioserver Configurator" software help file.

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5.2 Capacity Plus legacy trunking network 26

5.2 Capacity Plus legacy trunking network


The figure below shows the typical topology used when building the dispatching system on the basis of the
SmartPTT software in the Capacity Plus Legacy trunking network without the use of the MOTOTRBO Network
Application Interface protocol (hereinafter referred to as the NAI protocol). The given mode is called Capacity Plus
Legacy.

Fig. 16 Capacity Plus netw ork in Legacy m ode: connection via the pool of the rem ote control stations

In this connection method, the radioserver is connected to the repeaters directly via an IP network. Repeaters
transmit the voice calls (both Group Call and Private Call) and data received from the radio subscribers to the
radioserver over the IP network.

The radioserver, in turn, transmits the control commands and voice calls from the dispatcher to the radio
subscribers via control stations. This transmission is performed via the pool (in the given example, 4 units) of the
remote control stations connected to several RG-1000e GATEWAYs.

The number of the remote control stations depends on the number of required simultaneous calls from the
dispatcher/dispatchers. In general, the number of the remote control stations must not be greater than the
number of the trunking voice channels (in the given example, 4 voice channels) in the Capacity Plus network.

More detailed information on the configuration of the control stations in Capacity Plus Legacy mode is contained
in the MOTOTRBO SYSTEM PLANNER (System Topologies chapter) and Capacity Plus Deployment

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5.2 Capacity Plus legacy trunking network 27

Guide (MOTOTRBO + SmartPTT) documentation and the SmartPTT Radioserver Configurator software help
file.

5.3 Capacity Plus trunking network with NAI Data


(hybrid mode)
The system topology in the connection mode to Capacity Plus is shown in the figure below. In the given
connection mode:

data exchange with radio subscribers is carried out via the MOTOTRBO NAI protocol,
the pool of control stations is used to receive and transmit voice messages and control commands.
This mode is called hybrid mode (Capacity Plus Hybrid).

Fig. 17 Capacity Plus netw ork in Hybrid m ode: connection via the pool of the rem ote control stations

NAI DATA license must be installed on each repeater in the Capacity Plus network. The data exchange between
the radioserver and radio subscribers is carried out via the NAI protocol by means of the installed MNIS and
DDMS services.

For Group Calls and Private Calls, the pool of control stations is used. One single control radio station is used for
each talkgroup in which the dispatcher/dispatchers must participate. Additionally, one or more radio stations are
installed to make Private Calls to the radio subscribers. In the example above three control stations are used to

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5.3 Capacity Plus trunking network with NAI Data (hybrid mode) 28

make and receive Group Calls to talkgroups 1, 2, 4. Radio station 4 is used to make Private Calls to the radio
subscribers and receive Private Calls from them.

You can find more detailed information on the configuration of the control stations in Capacity Plus Hybrid mode in
the "MOTOTRBO SYSTEM PLANNER" documentation (System Topologies chapter) and the "SmartPTT
Radioserver Configurator" software help file.

5.4 Capacity Plus Muliti-Site trunking network with NAI


Data (hybrid mode)
When connecting to a Capacity Plus Muliti-Site network in hybrid mode, the principles of system topology and
building the system are the same as those when connecting to a Capacity Plus network in hybrid mode.

The remote control stations can be located in the radio coverage area of any site of the network.

Fig. 18 Capacity Plus Multi Site in Hybrid m ode: connection via the pool of the rem ote control stations

You can find more detailed information on the configuration of the control stations in Linked Capacity Plus Hybrid
mode in the "MOTOTRBO SYSTEM PLANNER" documentation (System Topologies chapter) and the
"SmartPTT Radioserver Configurator" software help file.

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5.5 RG-1000e Repeater mode 29

5.5 RG-1000e Repeater mode


The RG-1000e GATEWAY may be configured to work in Repeater mode, that allows to create simplest distributed
radio networks. In Repeater mode mobile radios and\or repeaters (analog or digital) are connected to the RG-
1000e GATEWAY just using 5 wires: PTT, CSQ, RX Audio, TX Audio and GND. Repeater mode doesn't utilize
any signaling systems like CTCSS, DQS, MDC1200, QT, Select V, DMR, dPMR and doesn't use digital links
USB\RS-232 to exchange commands with radios/repeaters.

In Repeater mode the RG-1000e GATEWAYs communicate to each other via IP networks directly, creating
transparent links for audio streams and PTT\CSQ commands. SmartPTT radioserver doesn't take part in this
process. Following picture shows how the RG-1000e GATEWAY may be used in Repeater mode.

Fig. 19 8-nodes netw ork w ith 8 RG-1000e units in Repeater m ode ("star" topology)

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6 Storage and transportation conditions


The RG-1000e GATEWAY equipment must be stored at the temperatures +41 to +104F (+5 to +40C), relative
humidity less than 80 % at the temperature of +77F (+25C).

The storage site must be free of dust as well as corrosive vapors and gases.

Shipment of RG-1000e GATEWAY equipment to a customer is possible via any transport under the following
conditions:

The ambient air temperature is 22 to +122F (30 to +50C).


The relative humidity is less than 95 % at the temperature of +77 F(+25C).
The equipment is protected from the direct precipitation and dust.

When transporting by air, RG-1000e GATEWAY equipment in a package must be tight packed.

Do not turn or throw packed RG-1000e GATEWAY equipment during its loading, transporting and unloading it is
prohibited to throw and turn the package with the RG-1000e GATEWAY equipment.

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7.1 What this warranty covers and for how long 31

7 Manufacturer warranty
7.1 What this warranty covers and for how long
Elcomplus warrants the RG-1000e GATEWAY against defects in material and workmanship under normal use and
service for 1 year from the date of shipping by Elcomplus.

Elcomplus, at its option, will at no charge either repair RG-1000e GATEWAY (with new or reconditioned parts),
replace it (with a new or reconditioned RG-1000e GATEWAY), or refund the purchase price of the RG-1000e
GATEWAY during the warranty period provided it is returned in accordance with the terms of this warranty.
Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced
parts of the RG-1000e GATEWAY shall become the property of Elcomplus.

Elcomplus extends this express limited warranty to the original end user purchaser only and is not assignable or
transferable to any other party. This is the complete warranty for the RG-1000e GATEWAY manufactured by
Elcomplus. Elcomplus assumes no obligations or liability for additions or modifications to this warranty unless
made in writing and signed by an officer of Elcomplus. Unless made in a separate agreement between Elcomplus
and the original end user purchaser, Elcomplus does not warrant the installation, maintenance or service of the
RG-1000e GATEWAY.

Elcomplus cannot be responsible in any way for any ancillary equipment not furnished by Elcomplus, which is
attached to or used in connection with the RG-1000e GATEWAY, or for operation of the RG-1000e GATEWAY
with any ancillary equipment, and all such equipment, is expressly excluded from this warranty. Because each
system, which may use the RG-1000e GATEWAY, is unique, Elcomplus disclaims liability for range, coverage, or
operation of the system as a whole under this warranty.

7.2 General provisions


This warranty sets forth the full extent of Elcomplus responsibilities regarding the RG-1000e GATEWAY. Repair,
replacement or refund of the purchase price, at Elcomplus option, is the exclusive remedy. THIS WARRANTY IS
GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL ELCOMPLUS BE
LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE RG-1000e GATEWAY, FOR ANY
LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR
OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY
TO USE THE RG-1000e GATEWAY, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

7.3 How to get warranty services


You must provide proof of purchase (bearing the date of purchase and RG-1000e GATEWAY serial number) in
order to receive warranty service and, also, deliver or send the RG-1000e GATEWAY, transportation and
insurance prepaid, to an authorized warranty service location. Elcomplus will provide warranty service through

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7.3 How to get warranty services 32

authorized service locations. If you first contact the company, which sold you the RG-1000e GATEWAY, it can
facilitate your obtaining warranty service. You can also call our Elcomplus offices: North and South America
phone +1 786 362 5525, Europe\Africa\Asia Pacific and Middle East phone +7 3822 522 511.

7.4 What this warranty does not cover


Defects or damage resulting from use of the RG-1000e GATEWAY in other than its normal and customary
manner.
Defects or damage from misuse, accident, water, neglect, etc.
Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or
adjustment.
An RG-1000e GATEWAY subjected to unauthorized modification, disassembly or repair (including, without
limitation, the addition to the RG-1000e GATEWAY of non-Elcomplus supplied equipment) which adversely
affect performance of the RG-1000e GATEWAY or interfere with Elcomplus' normal warranty inspection and
testing of the RG-1000e GATEWAY to verify any warranty claim.
RG-1000e GATEWAY, which has had the serial number removed or made illegible.
Freight costs to the repair depot.
An RG-1000e GATEWAY which, due to illegal or unauthorized alteration of the software/firmware in the RG-
1000e GATEWAY, does not function in accordance with Elcomplus published specifications.
Scratches or other cosmetic damage to RG-1000e GATEWAY surfaces that dont affect the operation of the
RG-1000e GATEWAY.

7.5 Contacts
You are welcome to contact our technical support team:

E-mail: support@smartptt.com

Elcomplus Headquarters: 130a Frunze Avenue, Tomsk, Russian Federation, 634021

Phone / fax: +7 (3822) 522-511

Elcomplus USA Office: 290 NW 165th St, Ste P-800A, Miami, FL 33169

Phone / fax: +1 786 362 5525

Web: http://support.smartptt.com

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Appendix I Pin numberings and diagrams of the


interface cables

Fig. 20 KM300DM46 cable shem atic

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Fig. 21 KM300DM26 cable shem atic

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Appendix II Clamping elements


The clamping elements of the RG-1000e GATEWAYs and the radio bracket are shown in the figure below.

Fig. 22 Clam ping elem ents of the RG-1000e GATEWAYs and the radio bracket

The mounting points of the RG-1000e GATEWAY brackets are shown in the figure below.

Fig. 23 Mounting points of the RG-1000e GATEWAY brackets

RG-1000e Remote Gateway User Guide