Escolar Documentos
Profissional Documentos
Cultura Documentos
1. Cafeteria workers
Cafeteria workers (mess workers) of IIT Guwahati
One-to-One interview with workers aged 10-17 years.
Target: to know about their problems, eagerness to learn and
time they could devote for learning
Note-making and camera was used for documentation
User Research
2. Shishugram Orphanage
Red Cross supported orphanage near IIT Guwahati for girls
Unstructured interview with manager along with observation
Target: to know source, quality of their education and their
problems and need regarding this
Note-making and camera was used for documentation
User Research
3. Voluntary Teachers
Group of IIT Guwahati students teaching Shishugram children and
cafeteria workers.
Semi-structured interview with the voluntary teachers.
Target: to know their problems, understand their process,
motivation to teach voluntary and how they started.
Note-making and camera was used for documentation
User Research
4. Non Teachers
Students who were not involved in voluntary teaching.
Semi-structured interview with students along with observation.
Target: to inquire for possible reasons behind not doing so and
future possibilities
Voice recording was done using mobile voice recorder and camera
was used for documentation during the interview
Affinity Analysis
We gathered all the user statements, observations and divided them
into four major categories of problem points.
1. Management
Teachers found lack of time due to their respective work
schedule
Teachers found difficulties due to difference in capabilities of
students and felt requirement of customized teaching method
for effectiveness.
Managing and coordinating with different teachers and
students, all with different schedules require a lot of
coordination and mostly Facebook or mobile is used to do so.
Affinity Analysis
4. Initiation
Most of the non-teacher interviewees had the hesitation about
the content to teach and from where could they gather content
and find students.
Non-teachers felt the requirement of different methods to teach
children and tackle certain problems which would be helpful for
initiating teaching.
There was a hesitation and lack of confidence in taking class
alone.
Collaboration in Voluntary Teaching
Advantages
Better Preplanning
Division of Workload
Effective post-class discussion of problems
Increased discipline and concentration in class
Increased enthusiasm of students
Individual attention to students
Scheduling flexibility
In future we would