2017 Pump Manager Service

Sustaining Performance
Armstrong Learning Academy
Learning Objectives

At the conclusion of this module the participant

should be able to:

Describe Pump Manager Service including:

Its core features
How embedded intelligence and connectivity enable
Performance Management
The top 3 benefits to customer (facilities managers and
other end customers)
What other service can be bundled with Pump Manager

DE Gen 5 Performance Management Services

Pump Manager What Is It?

A service that employs the embedded intelligence and

connectivity in Design Envelope to enhance reliability and
sustain optimal performance.

Core Features include:

Early warnings

Online trending and analysis

Reports and summaries

DE Gen 5 Performance Management Services

Customer Benefits Overview
Supporting lowest operating cost, customers typically
enjoy the following benefits:

Sustained optimal performance and energy efficiency

Avoidance of unexpected failures and the associated costs of:

Disrupted business
Emergency repair costs

More cost effective maintenance

Extended equipment life

DE Gen 5 Performance Management Services

Automated Warnings

The embedded logic can often detect small anomalies

before they become serious problems.
Warnings
Deadhead pump #
Cavitation pump #
Broken coupling pump #
Pump # in hand
Excessive run hours pump #
Excessive vibration at pump #

Users define their preference for email or text, along with who receives
the warnings.
DE Gen 5 Performance Management Services
Self View Trending and Graphs

Access via password protected online Armstrong Performance

Management center.

System Overview
Pump consumption (kWh) by month for last 12
months
Avg. flow profile by day or week
Run time by pump

Pump Performance
Graph up to two parameters over time per graph
of the following: (Flow, head, speed, kW)
Graph 2 flow/head as dependent variables
Drive vibration (3 axis)

Device Status
Battery life and controller temperature
DE Gen 5 Performance Management Services
Automated Reports

Monthly reports summarize key indicators

(customers pick from auto-push or download option)

Reports include:
Avg. weekly flow profile
Consumption by month
Run time by pump
Time in auto/hand by pump
Summary of warnings

DE Gen 5 Performance Management Services

Pump Manager & Extended Warranty A Powerful
Combination

Pump Manager is included with any purchase of

Extended Warranty

The Armstrong Extended Warranty Includes

Parts and labour (excluding seals)
Up to 5 years of total warranty period
Discounts for multiple year warranties

DE Gen 5 Performance Management Services

Explanation of Customer Benefits

Benefit How
Sustained Industry studies show that active management of equipment with
performance real time/continuous diagnostics show on average a 9%
improvement in energy efficiency With a range of 5-20%

Improved Proactive alerts and warnings detect and show small anomalies in
Uptime performance allowing for proactive intervention before the
equipment suffers a failure. This can result in the avoidance of
catastrophic failure and impact on building occupants and related
daily business.
Reduced Proactive repairs are much less expensive than those made on an
Repair Costs emergency basis with after hours or short notice extras

Maintenance Maintenance no longer needs to be done on a fixed schedule with

Savings a one size fits all - but can now be based on a combination of
individual run time and trending of variance between the
individual pumps
Extended Variable speed equipment will last longer than constant speed -
Equipment but variable speed equipment left to run at full speed not only
wastes energy but shortens the equipment life
Life
DE Gen 5 Performance Management Services
Summary

Pump Manager is a Performance Management service for the new

Design Envelope pumps.

It utilizes the embedded intelligence and connectivity to provide

insight to the end user and service partners. (internet connection to
pumps is required)
Service Elements Key Benefits
Warnings 1. Sustained optimal performance
and efficiency
Online graphs and trending 2. Avoidance of failures
cost to business &
cost of emergency repair
Automated Reports 3. More cost effective maintenance

DE Gen 5 Performance Management Services