Roas Resto Bar Website with Online Menu and Table Reservation and
Transaction with SMS Notification
Patrick Rodrigo Regine Mae Tillaman
Programmer Document Analyst/Researcher Document Analyst/Researcher
College of Technology College of Technology
City of Malabon University City of Malabon University City of Malabon University City of Malabon University
093011426112 09077301251
rodrigopatrick@gmail.com Regine.tillaman@gmail.com annaluisaoldicotuonan@gmail.com
ABSTRACT
An online reservation system is an
arrangement made in advance to have menu
and table available in the restaurant. While most
restaurants in the vast majority of the world do
not require a reservation, and some have no
policy or simply any channel for making one, so-
called higher-end restaurants mainly in
overcrowded cities often require a reservation,
and some may have tables booked for weeks in
advance. At particularly exclusive venues, it may
be impossible to make a reservation on the
same day as the planned visit.
Online menu and table reservation and
transaction system provide more hassle-free to
the customer and to the restaurant. It is efficient,
faster and systematically arranged of process in
the reservation and transaction of the
customers. Furthermore, the system is
applicable any time and wherever the customers
are, they can easily reserve to the restaurant.
Having this kind of system is a great help to the
restaurant to easily manage their reservation
and transaction system also to provide them a
good service with their customers and to gained
more income.
THE PROBLEM AND ITS BACKGROUND
Overview of the study
Roas Resto Bar is located at 143
Iloveyou St., Brgy., San Dionisio, Dasmarias
City. They started on May 11, 2001. It was
unfamiliarized resto when its started but it
became known because of their delicious meals
and great deals. Many customers from different
Anna Luisa O. Tuonan Junior Balboa
Researcher
College of Technology College of Technology
0921.487.1246 09336452918
places visit and came here because of having a
great accommodation and good services they
have.
BACKGROUND OF THE STUDY
A computerized like Online Websites
with Reservation and Transactions System is
very relevant nowadays. This kind of system can
be used to have a systemized storage of data
and information. Also it is convenient to the
customer to have a reservation through online.
The implementation of this system is very useful
to Roas Resto Bar that since 2001 until how is
still using a manual-based form/paper-based
system. They having a problem to store the
information of their customers because of using
manual system. Also they cannot monitor the
number of reservation on a specific time and
date that resulting of over accommodation of the
customers. So having the said system is a great
and future use for them.
STATEMENT OF THE PROBLEM
General Problem
The Proponents cited the problem that
there is no monitoring of number of reservation
on a specific time and date. There is no proper
storage of information. Delayed recording of the
customers data and services taken. There is no
proper accommodation system for the
customers who wants to make reservation.
Having an error in reservation info of different
customers but having similar services taken.
Specific Problem
1. Long and slow of
processing reservation.
2. Misplacement of the
customer records because
of obsolete data storage.
3. Cannot monitor the number
of reservation on a specific
time and date
4. Lot of paper works to
compile.
5. Hard to accommodate the
customers through phone
calls or the customers who
personally drop by on the
resto.
OBJECTIVES OF THE STUDY
General Objective
The general objective of this study
is to enhance the manual reservation system of
the restaurant. And to have a systematic
compilation of all the reservation info of the
customers.
Specific Objective
1. To make the processing of
reservation short and faster.
2. To place properly the
records of the customer.
3. To monitor the number of
reservation on specific time
and date
4. To reduce paper works.
5. To create a reservation
system whenever, wherever
the customers are through
online/internet.