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When you have to be right

Audit Technology Insights

Becoming a Relevant
Partner through
Combined Assurance
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Building Relevant Partnerships


We have been talking about internal audit as
a trusted advisor for some time now. Many
departments have excelled in increasing
the presence of internal audit in their
organizations by taking on a risk and control
advisory role, while maintaining independence,
in order to deepen the trust in the auditors
as risk and control experts. Its time for us
to evolve beyond trusted advisor to relevant
partner. An advisor is someone you call
occasionally for an opinion, but a partner is
the one you consider in every decision. Within Figure 1
internal audit, we have an opportunity to
assume the role of relevant partner through organizations will all begin speaking about
the process of combined assurance. topics like risks, controls, and issues using
one consolidated terminology. We will see
Under the broad umbrella of providing increased efficiency in collecting and reporting
assurance, we find overlapping responsibilities information, and ultimately, we will experience
among groups within many organizations. more effective governance, risk, and control
Internal Audit, Enterprise Risk Management oversight. By building relevant partnerships
(ERM), Environmental, Health & Safety (EHS), with other internal assurance teams, we will
Information Security, Legal Compliance, naturally prevent management from being
Internal Control over Financial Reporting/ overwhelmed by information and reports and
Sarbanes Oxley (ICFR/SOX) and many other succumbing to assurance fatigue.
teams are working toward a common goal to
provide assurance (see Figure 1) and advisory In an effort to streamline the work of these
services to management to support the teams, and to enhance the organizational
decision making and risk mitigation processes. value of everyone involved, we should consider
Unfortunately, these groups tend to work in combining our assurance efforts and aligning
silos, which adds to managements assurance our activities, especially in the areas of audit
fatigue . When we look closely at the functions
1
planning and board reporting. Based on the
of these departments, internal audit is in a most recent update to the IIA Standards, we
unique position to build relevant partnerships. have an opportunity to align our efforts with
our assurance partners in order to ensure
Among the many benefits that we will see proper coverage and minimize duplication of
from these new, stronger partnerships, our effort (IIA Standard 2050).

1
Combined Assurance: One Language, One Voice, One View
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Comprehensive Audit Planning


Organizations are increasingly asked to do Based on this standard, CAEs should be
more with less. Staffing levels often remain reaching out to internal groups to ensure
flat or not increased to a level that would proper coverage and minimize duplication of
significantly alter the scope of the work we efforts. During audit plan development, we
have the capacity to perform. By coordinating should understand the scope and objectives of
with other groups inside our organization, we the work being performed by the other teams.
can increase our audit coverage by leveraging In fact, in a comprehensive risk assessment,
the work already being completed. The IIA does risks related to technology, financial reporting,
provide guidance on this matter in the newly environment, health, and safety should all be
updated Standard 2050 in the International included, and the worked planned by the other
Standards for the Professional Practice of assurance teams can be relied upon for the
Internal Auditing (IPPF). The standard states audit coverage for these area. Once the audit
that chief audit executive should share plan is drafted, we can take the next step and
information, coordinate activities, and consider combine the reporting process with senior
relying upon the work of other internal and management.
external assurance and consulting service
providers to ensure proper coverage and
minimize duplication of efforts. The standard
was updated to highlight the internal reliance
aspect of the statement. In fact, The IIA issued
an interpretation in the Implementation Guide
2050 to very clearly say that in coordinating
activities, the chief audit executive may rely
on the work of other assurance and consulting
service providers. While the associated
Practice Advisory (2050-1) is usually applied to
reliance on work from external auditors, the
standard is written to address coordinating
activities with other internal and external
assurance providers, which would encompass
groups like ERM, EHS, Compliance, Information
Security, SOX and others.
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Reliance
While the idea of relying on the work done by other departments is very attractive, auditors have
a hard time accepting the possibility of trusting poor quality work, and we typically raise our
concerns related to maintaining independence. Thankfully, the IIA has also provided guidance on
the topic of reliance. In this Practice Guide2, the IIA explains the need to assess the other internal
assurance providers objectivity and competence. We can think of this evaluation in much the
same way we would think of a peer review as part of the Quality Assurance and Improvement
Program (QAIP).

Competence Objectivity
To ascertain the internal assurance providers Similarly, the CAE should also decide whether
competence, CAEs need to understand the the group is able to objectively perform the
individuals who make up the other team in audit work. Considering these groups are
much the same way we understand our internal generally not independent like an internal
audit team. audit department, we need to consider the
following:
The qualities we must assess include:
Who does the assurance provider report to in
Education the organization?
Professional experience Will the work performed be influenced by
Professional certification management?
Policies and procedures Are there factors that would prohibit the
Supervision provider from performing the audit?
Documentation standards
Documentation review For our part in internal audit, we always
Performance evaluations reserve the right to not use the work
performed by our partners, and we can retest
or perform our own audit of the area if needed.
In this way, our own independence is not
impaired. In the end, internal audit does not
report to any of the other assurance teams.

2
Reliance by Internal Audit on Other Assurance Providers, The IIA 2011
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Holistic Reporting
We can also gain efficiency when reporting Risk Reporting
results to senior management and the board. In line with our respective audit processes,
At the beginning of the year, both the CAE and we should provide more risk information to
the heads of other teams, like the Director the audit committee. One way to highlight the
of EHS, submit summaries of their respective current state of our organizational risk profile
planned audit activities, staffing plan, and is with a risk coverage map. One of the best
budget to senior management and the board. examples of a risk coverage map in a combined
By combining these presentations, we can help assurance setting Ive found comes from a
our stakeholders better understand the scope PwC report titled Implementing a combined
of the work and planned audit coverage. assurance approach in the era of King III3 (see
figure 2). In this report, the authors present the
The same holds true for interim and year end major risk topics for an organization along with
results reporting. By co-presenting the results the groups within the Three Lines of Defense4
of multiple assurance providers at once, we can who are providing assurance services related
help management focus their efforts and set to each risk.
priorities for the organization. Of course, we
must be careful not to overwhelm the board From an internal audit perspective, the risk
with endless information. Always present coverage map shows exactly which group has
summary information, ideally with visuals, responsibility for risk management and to what
and provide any details as an appendix to the extent the coverage extends. In the example
summary. Remember that senior management below, you can see that Internal Audit has
has a very limited amount of time to dedicate minimal coverage on environmental risk, but
to your data, so be succinct and provide your this may be appropriate since there is an EHS
reports well in advance of any meetings. team and special projects that include heavier
coverage on this area of risk.

3
Implementing a combined assurance approach in the era of King III, 2010 PricewaterhouseCoopers.
4
IIA Position Paper The Three Lines of Defense in Effective Risk Management and Control (2013)
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Three lines of defense assurance providers

First line of defense Second line of defense Third line of defense

Management-based assurance Risk and legal-based assurance Independent assurance


Processes

Consulting engineers
Management review

Risk management

ISO certification
Health & safety
Special project

Special project
External audit

Internal audit
assessment

Compliance
Control self

SOX
Strategic

Cash/finance
and treasury

Funding

Sustainability

Growth/
mergers &
acquisitions

Alliances

Operational

Financial

IT

Treasury

Human
resources

Supply chain
management

Quality

Environment

Customers

Products &
Services

Figure 2
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In the end, the risk coverage map serves as Audit Results Reporting
both a responsibility chart as well as a way to At the end of an audit, our work product
demonstrate to management which risks are is the audit report. For management, all
getting the most attention by all aspects of they generally see produced by the audit
the organization. If we use a risk assessment department will be the engagement letter
that includes a comprehensive view of risks and the audit report. Rightly so, we spend
identified by all assurance providers in our inordinate amounts of time perfecting our
organization, and a combined assurance report templates, formatting the report, and
risk map to show coverage, we will present agonizing over the wording of each finding
management with a more complete, and more we present. We are so focused on delivering a
understandable picture of our organizational flawless audit report that we may forget that
risk profile. other assurance providers are also providing
management with their reports and lists of
issues. One way to reduce assurance fatigue
through combined assurance is to coordinate
our reporting standards. If all of the assurance
groups can decide on both a common format
and common taxonomy regarding audit
findings, management will be able to more
easily absorb the information we are all
presenting.
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Technologys Role
Internal auditors have traditionally led the In many organizations, the monitoring and
charge in risk assessment, control monitoring, testing processes used by management in
and testing techniques. We have surpassed the first line are overly dependent on manual
others in adopting new technology designed review with limited or no use of technology.
to improve our testing effectiveness and When we audit these areas, we can very quickly
efficiency. As a relevant partner, we should test controls and find management is not
share our tools with other assurance functions getting the timely information they need for
in our organization. We are in a fantastic proper oversight due to a lack of technology.
position to act as a business partner to those Control monitoring functions may be more
in our organization who share responsibility advanced in their assessment and monitoring
for managing risk. Based on the Three Lines activities, but their technology or software
of Defense Model we can organize most risk solutions may not integrate with those internal
management processes into three groups: audit is using for similar tasks.
Management Oversight, Control Monitoring (e.g.
SOX, Quality Control, EHS, etc.), and Internal When we look at all of the technology
Audit (see Figure 3). available across the spectrum of assessment,
monitoring, and testing of processes, risks,
and controls, there are several opportunities
to increase the effectiveness of organizational
risk management while increasing the
efficiency of internal audits role through the
use of software solutions and tools. Many of
these tools are already in place in most audit
departments.

Management Oversight as the first


line is responsible for monitoring
and controlling processes

Control Monitoring groups as the


second line ensure properly designed
processes and controls are in place

Internal Audit as the third line


provides independent assurance
Figure 3 over processes and controls
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Three of the most critical methods for Controls Monitoring


leveraging technology across three lines of From a control perspective, we can share a
defense are (see Figure 4): common library of controls to be owned by
management, monitored by control teams, and
1. Sharing your data analytics audited by the internal audit department. By
tools with management using controls management software, we can
2. Maintaining common control ensure there is only one current version of
monitoring software each control documented in our organization,
3. Leveraging common risk assessment tools and we can speed up the process for control
4. Using collaborative testing and monitoring. The topic of controls
documentation solutions monitoring typically comes up when we are
bringing SOX compliance or other internal
Data Analytics control over financial reporting teams under
Internal auditors have a secret weapon the umbrella of combined assurance. These
that we need to share with the rest of our groups are generally very closely related to
organizations: data analytics. We are certainly the internal auditors, and we should consider
not the only people who use analytics, but we this relationship as a prime candidate for a
may be the only ones using it for monitoring combined assurance partnership.
and testing. Other groups use analytics for data
modeling and decision making. All too often
we perform a test in an audit, and the process
owner is shocked we found any exceptions. It
would be in everyones best interest to give
management access to our data analytics tools
and teach them to perform continuous auditing
on their own. Their management process will
be more effective, and auditors will spend
less time dealing with testing exceptions. By
distributing our data analytics tools to both
the second and third lines of defense, we can
enable all of our assurance partners to perform
smarter, more complete monitoring activities.
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Risk Assessment Documentation


Audit departments are required to complete When we take combined assurance to the
risk-based auditing. However, many other fullest extent, we should certainly consider
functions in an organization perform risk sharing our documentation tools. Internal audit
assessments for a variety of purposes. ERM departments have matured past using only
teams are looking at the risks that impair Microsoft Office tools like Word and Excel when
meeting strategic objectives, internal documenting our audit work in audit software.
audit is trying to determine the audit plan, As we bring other assurance teams closer to
and other groups like SOX and EHS are our operations, we should share our audit
managing compliance risk related to specific management software. The tools that we all
regulations. Other groups may have a deeper use should have the capability to let all of the
understanding of their respective areas, and assurance teams maintain their independence
we can incorporate their information into while sharing insights into the work that has
our annual plan. If we all use a common been planned and completed, and the issues
risk assessment tool, which may already be that came from the work.
included in your audit management software,
we will be able to share results and leverage
the work of each team. By relying on the efforts
of the entire organization, we can get even
closer to achieving continuous risk assessment.

We have an opportunity to improve the overall


risk management of our organizations while
expanding the view of internal audit as a
partner to management. Take an inventory of
the technology you already have in place in
the audit department and consider how these
tools could be leveraged by all three lines of
defense. If you find that the technology at your
disposal does not include the capability for
sharing data analytic tools, risk assessment
results, and a common control library, it may
be time to revisit your standing on the audit
technology maturity curve5.

5
IIA Special Report - Developing an Effective Internal Audit Technology Strategy (2012)
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Data
Analytics Management

Internal
Audit
Risk
Assessment

Controls
Monitoring

Controls
Management
Figure 4

Conclusion
As we all strive to provide our organizational management with useful and concise information
for their decision making process, combining efforts between internal audit and other assurance
groups will lead to improvement. We will better understand our audit coverage, and we will
gain efficiencies in our audit planning and reporting activities. Ultimately, by strengthening
the relationship between these similar functions, we will improve our ability to protect overall
organizational value while increasing our value as a relevant partner to the broader assurance
function as well as to the entire organization.
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When you have to be right

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