NAME: DATE:

FOOD AND BEVERAGE SERVICE

CONTACT NO:

Please answer all the questions truthfully. YES NO

1. Answer phone and inquiries promptly, clearly and accurately
2. Ask pertinent questions to complete the details of the reservation and record reservations data accurately on forms
based on establishments standards
3. Repeat and confirm details of the reservations with the party making the reservation
4. Provide additional information about the foodservice establishment when
necessary
5. Stock service or waiters stations with supplies necessary for service.
6. Clean and wipe all tableware and dining room equipment and put in their proper places
7. Put up special tent cards and similar special displays for promotion.
8. Check cleanliness and condition of all tables, tableware and dining room equipment
9. Fill water pitchers and ice buckets
10. Turn on & keep ready electrical appliance or equipment like coffee pots, tea pots, plate warmers etc. in the dining
area
11. Refill condiments and sauce bottles and wipe the necks and tops of the bottles
12. Set table according to the standards of the food service establishment
13. Set covers correctly according to the pre-determined menu, in cases of pre-arranged or fixed menus
14. Wipe and polish tableware and glassware before they are set on the table
15. Folds cloth napkins properly and lays them appropriately on the table according to napkin folding style
16. Skirt properly buffet or display tables taking into account symmetry, balance and harmony in size and design
17. Adjust lights according to time of the day
18. Arrange tables, chairs and other dining room furniture to ensure comfort and convenience of the guests
19. Play appropriate music when applicable
20. Clean floors/carpets and makes sure that all are dry
21. Adjust air-condition or cooling units for the comfort of the guests
22. Set-up decorations according to theme or concept of the dining room.