3 Which services are important to these hotel guests?

s? Read what each person says and write the hotel

UNIT

3
service on the line.
4UBZJOH
JO
)PUFMT
I like to have breakfast I need child care so that
Preview in my room before I get
dressed for the day.
my wife and I can go out
at night.

1 Look at the hotel bill. Then answer the questions.

1. 2.
Bg#E]^a^eEVja ROOM &+(&
&&GjZGVk^\cVc ARRIVAL
DEPARTURE
%.$&) Nova
Hotel
EaVXZ:b^a<djYZVj %.$&+ I have a very important I check e-mail and work
,*%&-EVg^h!;gVcXZ TIME &*/*'
CLUB ONE MEMBEREE'&(. meeting in the morning. on my laptop in the
I cant oversleep! evening.
DATE REFERENCE DESCRIPTION AMOUNT
.$&) &(/&( AdXVa8Vaa ;gZZ8ajWDcZbZbWZg
.$&) %-/(' DkZghZVh8Vaa )%#()
.$&) (%(+ >ciZgcZiVXXZhh ;gZZ8ajWDcZbZbWZg
.$&) ',+* AVjcYgn (+#%%
.$&)  Gddb&+(&  &,.#%% 4.
3.
.$&) (%(+ >ciZgcZiVXXZhh ;gZZ8ajWDcZbZbWZg
.$&) ',+' GddbHZgk^XZ &-#.'
.$&* ',+' GddbHZgk^XZ '+#)*
.$&* %./*' AdXVa8Vaa ;gZZ8ajWDcZbZbWZg
.$&* )'- E]didXde^Zh ;gZZ8ajWDcZbZbWZg I would rather swim I want someone to make
.$&* (%(+ >ciZgcZiVXXZhh ;gZZ8ajWDcZbZbWZg for exercise than lift restaurant and sightseeing
.$&* ,*- AdXVa;Vm ;gZZ8ajWDcZbZbWZg reservations for me.
.$&*  Gddb&+(& &,.#%% weights.
.$&* %.*+' 6^gedgiH]jiiaZ (%#%%

  BALANCE *%.#,&
  VAT 7.00% (*#+-
  TOTAL INCLUDING VAT *)*#(.
5. 6.

1. What date did Mr. Paul check in?

2. How much did he pay for phone calls, faxes, and Internet service?
3. How many nights did Mr. Paul stay at the hotel?
LESSON 1
4. What is the total amount of the hotel bill?
4 Look at the pictures and complete the sentences with d better or d better not.
2 Check the hotel services that Mr. Paul used at the Nova Hotel, according to the hotel bill.

1. Hey, look at that sign. We 2. Blackbird is a very popular restaurant.

. You .

17 18 UNIT 3
 7 The fortune-teller is predicting the future. Read her predictions. Then rewrite the sentences using will.

3. When you are in

Barcelona, you meet
an old friend.
2. Then, youre taking
a trip to Barcelona. 4. Your friend is going
to offer you an exciting
job in Spain.
3. Its after midnight. We 4. The movie starts in three minutes.
You
. . 1. Next week, you are
going to win a prize. 5. Next month, you are
moving to Spain.
5 Complete the conversations. Write responses with had better.
1. A: Its 10:45. Check out is at 11:00.
B:

2. A: The items in the minibar are really expensive.

1.
B:
2.
3. A: Oh, no! I left my purse at the restaurant.
3.
B:
4.
4. A: Its a popular movie. Tickets might sell out.
5.
B:

5. A: This is a double room. Were a family of five!

8 Rewrite the following future statements and questions using will.
B:
1. Im going to call her later today.
6. A: The hotel offers a free breakfast, but its only until 9:00.
2. Shes going to stop at the front desk first.
B:
3. My uncle is meeting my father at the airport.
7. A: The sauna is for adults only.
4. What time does the tour group get back?
B:
5. When are they going to make a reservation?
6. Where is your grandmother staying in Madrid?
LESSON 2
9 Read the phone conversation. Then complete the
6 Put the conversation in order. Write the number on the line. message sheet. '6G>C6
-6CI>6<D
1 Can I speak with Kevin Mercer, please? Hes staying in room 376. A: Hello. Id like to speak with Ms. Marina Santiago, please. 
 
B: One moment, please. Ill ring Ms. Santiagos room . . .
Thats right.
Im sorry, but theres no answer. Would you like to Mr./ Ms./ Mrs.
Yes. Could you tell him Barbara called? Please ask him to call me back at 5553156.
call back later?
One moment, please . . . Im sorry. Theres no answer. Can I take a message?
A: No, Id like to leave a message. Please tell her that
Barbara at 5553156? Anna Streed called. Ill be at 5558723 until 5:00 today.
Is that all? B: OK, Ms. Anna Street . . . Message: ___________________________________
7 Yes, thats it. Thank you very much. A: No, its Streed, S-T-R-E-E-Dthats D as in door. ___________________________________________

B: OK, Ms. Streed. Ill make sure she gets the message.

Staying in Hotels 19 20 UNIT 3

LESSON 3 LESSON 4
10 Label the pictures. 1. 12 Read Where to Stay in New York on page 34 of the Students Book again.
Extra reading
Then read the statements and check true, false, or no information.
comprehension
2. true false no information
1. The Plaza is the most expensive hotel. c c c
2. The Casablanca Hotel is in the Theater District. c c c
3.
3. The Hotel Chelsea has suites. c c c
4.
4. The Peninsula is a budget hotel. c c c
5. The Broadway Inn is noisy. c c c
6. The Habitat Hotel is pet friendly. c c c

13 Read the travel guide about places to stay in Dublin, Ireland.

5.
4-&&1*/(
*/
%6#-*/ ___Very expensive / __Moderately priced / _Budget

11 Look at the pictures. Then complete the conversations. The Shelbourne Hotel The Aberdeen Lodge
1. A: Guest services. May I help you? ___ History, Location __ Atmosphere, Service
Built in 1824, the Shelbourne is A short train ride from the Dublin
B: Yes, please. Could you bring up some ? the most famous hotel in Dublin city center, in a neighborhood of
1. and a home-away-from-home for beautiful old homes and gardens,
A: Certainly. generations of politicians, writers, the Aberdeen Lodge is the perfect
and actors. In fact, in 1922 the Irish place for a quiet and relaxing
B: And I could use a , too. My hair is wet, Constitution was written in Room stay. The friendly staff welcomes
2. 112! Overlooking Saint Stephens guests with tea and cookies and is
and I dont see one in the bathroom.
Green public park in the heart of very helpful with tourist advice.
A: Sure. Well bring those up right away. Anything else? Dublin, the location is perfect for Suites feature working fireplaces.
sightseeing and shopping. Even if Dont miss breakfast in the lovely Trinity College
B: Oh, yes. I have a lot of dirty clothes. Could someone you dont stay here, you must go for dining room overlooking the _ Price, Location
afternoon tea in the elegant Lord garden. Note: There is no elevator. Experience student lifewithout
please ?
3. Mayors Lounge. restaurant, room service, laundry service the exams!at this beautiful,
A: Yes, of course. restaurant, room service, laundry service, historic university located in the
business center, Internet service
The Camden Court center of Dublin. From June to
B: I think thats all. Thanks! The Morgan Hotel September, visitors can reserve
__ Convenience, Location
single and double rooms while
2. A: Front Desk. May I help you? ___ Style, Nightlife The Camden Court is a large hotel
students are away for the summer
If youre crazy about style, the that offers business travelers a good
holiday. Rooms are large and
B: Yes, Id like to go for a swim. Is the still open? Morgan Hotel is your place. With nights sleep and lot of amenities
4. clean, but dont expect many
very modern dcor and designer at an affordable price. Rooms are
A: No, Im sorry, it closed at 9:00. amenities or services. Not all
furniture, this chic hotel is a small but clean and comfortable.
rooms have their own bathrooms.
favorite of people who work in A short walk from Saint Stephens
B: Oh. Well, maybe a workout. How about the ? Green, the location is perfect cafeteria-style restaurant, free breakfast
5. fashion and music. The Morgan
A: No, it also just closed. is located in the trendy Temple close to tourist attractions,
Bar districtan area popular restaurants, and shopping. The
B: Oh, no. Well, I guess Ill have to do some work then. with young people and the center Camden Court is a good choice for
of nightlife in Dublin. Note: Can business or pleasure.
Is the still open? be noisy at night. pool, sauna, fitness room, room service,
6.
restaurant, room service, laundry service, business center, free Internet service,
A: No, Im sorry, it closed at 6:30. But you do have high-speed business center, Internet service, fitness beauty salon, restaurant, free parking
Internet access in your room. room

B: Oh, OK. Thanks.

SOURCE: Lonely Planet Dublin City Guide

Staying in Hotels 21 22 UNIT 3

14 Complete the chart. Use the travel guide in Exercise 13 to list an advantage GRAMMAR BOOSTER
and a disadvantage of each hotel.
A Write sentences. Use have to, must not, dont have to, or doesnt have to.
Hotel Advantage Disadvantage
1. Employees and guests / smoke in the hotel
The Shelbourne Hotel
2. Hotel guests / check out before noon
The Morgan Hotel
3. A guest / use anything from the minibar
The Aberdeen Lodge
4. Hotel maids / make up the rooms
The Camden Court
5. Hotel guests / reuse their towels, but they can
Trinity College
6. We / forget to unplug the iron

B Read the situation. Write a suggestion. Use could, should, ought to, shouldnt, had better,
15 Read about the peoples hotel needs and preferences. Use the travel guide in Exercise 13 to decide where or had better not.
the people should or shouldnt stay. Write statements with had better (not) or should (not).
1. The 7:00 show is sold out. Youre not supposed to use your cell phone in a hospital.
2. We have a lot of luggage.

I want to meet other people my age 3. Its expensive to take a taxi to the airport.
and walk to clubs at night. 4. The play starts at 8:00.
5. The Peninsula Hotel is very expensive.
1. 6. We dont know where to go for dinner.

C Write a rule for each place. Use be supposed to or not supposed to.
1. a hospital:
Peter broke his leg, but we cant change
2. a restaurant:
our flight. We need to be close to the sights
and comfortable. 3. a movie theater:
4. an airplane:
2. 5. a museum:
6. the library:

D Complete the conversation using will or wont.

Im traveling in the summer. Location is
important to me, but Im on a budget.
Use contractions when possible.
A: you be staying with us
1.
3. another night?
B: No, we . But I think we
2.
be back next month.
3.

Im attending a conference in Dublin. Ill have to A: Great. How you be paying today?
4.
wake up early, so Id like someplace quiet. Oh,
and Ive got to be able to exercise. B: I use my credit card, if thats OK.
5.

A: Sure. That be fine.

4. 6.

Staying in Hotels 23 24 UNIT 3

E Look at the pictures. What do you think the man is going to do? WRITING BOOSTER
Write sentences with a form of be going to or not be going to.
A Read the hotel reviews in Exercise 13 on page 22 again. Complete each statement with a reason,
according to the information in the reviews. Write the letter on the line.
1. I prefer the Shelbourne . . . a. because Im not that big on noisy cities.
2. Im going to stay at the Morgan . . . b. since Im looking for the cheapest
accommodations.
3. Id like to stay at the Aberdeen Lodge . . .
c. because Im interested in Irish history.
4. Id rather stay at the Camden Court . . .
d. since I want to be in Temple Bar.
5. I chose Trinity College . . .
e. since Im going to rent a car.
1. 2. 3.

B Rewrite the sentences in Exercise A, placing the dependent clause at the beginning of each sentence.
Use a comma.
Im sorry. Shes not
1.
here right now.
Is Tina
there? 2.
3.
4.
5.

4. 5. C Look at the hotel reviews in Exercise 13. Which hotel would you rather stay at? Write the name of the hotel
in the circle. List reasons with because or since in the boxes.

because since
F Complete the conversations. Use the correct form of be going to if there is a plan
for the future or will if there is not a plan.
1. A: Have you decided about your vacation yet?
B: Yes, we have. We to India!
1. go
A: Wow! When you ?
2. leave
B: We out on the 20th.
3. fly
A: Thats fantastic. Where you ?
4. stay
B: I dont know yet. I guess we should make hotel reservationsor maybe
we just something when we arrive.
5. find because since
2. A: Guess what? I into a new apartment next week.
6. move
B: Thats great news! I you if you like. What day
7. help
you ?
8. move
A: Thanks! Its this Saturday at 9 A.M. OK?
D On a separate sheet of paper, write a paragraph about the hotel you chose in Exercise C. Explain
B: Oh, no! I my sister at the airport then.
9. pick up why you would like to stay there. Give reasons, using because or since. Are there any disadvantages?
A: No problem. Just come by when youre free. After you write your paragraph, check carefully to make sure that there are no sentence fragments.

Staying in Hotels 25 26 UNIT 3