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Business Horizons (2014) 57, 381390

Available online at www.sciencedirect.com

ScienceDirect
www.elsevier.com/locate/bushor

Global competitive conditions driving the


manufacturing location decision
Wendy L. Tate a,*, Lisa M. Ellram b, Tobias Schoenherr c,
Kenneth J. Petersen a

a
College of Business Administration, University of Tennessee, Knoxville, TN 37996, U.S.A.
b
Farmer School of Business, Miami University, Oxford, OH 45056, U.S.A.
c
Broad College of Business, Michigan State University, East Lansing, MI 48824, U.S.A.

KEYWORDS Abstract Given todays rapidly shifting global competitive conditionsincluding


Offshoring; customer location, natural disasters, currency valuation, labor and transportation
Reshoring; costs and availabilitymany U.S. companies are revisiting decisions about their pre-
Manufacturing location ferred manufacturing location(s). The purpose of this research is to understand some of
decision; the trends that affect whether U.S.-based companies bring their production back to the
Factor market rivalry United States or relocate it to different geographical locations (reshore). The focus is on
the key factors that affect companies manufacturing location decisions, the impor-
tance of these factors, and how the importance has changed over time. Because of the
complexity involved in the manufacturing location decision, key risk factors inherent in
the manufacturing decision are also assessed. Survey responses from 319 companies
that currently manage offshore manufacturing plants are analyzed. Among other
insights, this study found that 40% of these companies perceived a trend toward
reshoring to the U.S. in their industries. The companies involved in this study also
place an increasing importance on where their customers want them to locate, as well
as how the location could help expand into new customer markets. These and further
results and implications for U.S. manufacturing companies are presented herein.
# 2013 Kelley School of Business, Indiana University. Published by Elsevier Inc. All rights
reserved.

1. Reshoring manufacturing footprint. The popular press has


lauded the emergence of a reshoring trend: the
Shifting global competitive conditions have spurred relocation of manufacturing facilities from tradi-
many companies to consider changing their tional offshore locations to more attractive off-
shore locations, or even home to the United
* Corresponding author States. This article focuses on the relocation of
E-mail addresses: wendy.tate@utk.edu (W.L. Tate),
manufacturing capabilities back to the U.S., a phe-
ellramlm@muohio.edu (L.M. Ellram),
schoenherr@broad.msu.edu (T. Schoenherr), petersen@utk.edu nomenon that has received wide attention, includ-
(K.J. Petersen) ing a White House forum hosted by President Obama

0007-6813/$ see front matter # 2013 Kelley School of Business, Indiana University. Published by Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.bushor.2013.12.010
382 W.L. Tate et al.

on January 11, 2012. What are some of the recent marketsor factor market rivalrycauses a shift
developments regarding reshoring, and why have of manufacturing away from what were once low-
we been witnessing this trend? This research ex- cost countries toward newer low-cost countries (re-
plores these issues based on the results from a large- shoring) or closer to customer/consumer markets
scale survey among companies operating offshore (nearshoring or homeshoring), where labor is readily
manufacturing facilities. This study is one of the available, the transportation infrastructure is well
first to use empirical evidence toward investigating established, and the geopolitical environment is
these important developments. The goal of this conducive to this change. Reasons for homeshoring,
article is to provide practical recommendations particularly back to the U.S., include reduced total
for managers to evaluate the reshoring decision. cost of ownership, improved quality and supply of
Those who study and practice in the field of materials and services, reduced intellectual prop-
supply chain management have focused on offshor- erty risk (Zimmerman, 2013), improved flexibility
ing from the perspective of chronicling best practi- (NIST, 2012), and improvements in the speed and
ces and how these can be implemented more simplicity of doing business (DePass, 2012).
broadly, particularly in the areas of outsourced The brand appeal of Made in America is also well
logistics (Wallenburg, 2009) and information tech- received by many developed-world customers/con-
nology (Parker & Russel, 2004). Potential risks asso- sumers (Markowitz, 2012). In general, while Eastern
ciated with offshoring include reduction in firms Europe and North Africa remain attractive for Euro-
tacit knowledge, which may well be associated with pean companies (Simon, 2009), Mexico and Latin
deterioration of market performance (Weigelt, American countries continue to represent a popular
2009). nearshoring location for North American firms (Har-
From the early 1990s through the mid-2000s, the rington, 2012).
practice of offshoring increased significantly (Lewin
& Peeters, 2006). However, the economic downturn,
a heightened emphasis on sustainability, and in- 2. Why is reshoring an attractive
creasing customer expectations for flexibility and option?
improved cost performance led firms to reconsider
this strategy (Bergman & Ramachandran, 2010). For decades, developed nations with mature con-
Interestingly, the professional discussion around off- sumer and business markets sent both blue- and
shoring is much louder than the discussion of off- white-collar jobs to countries where labor, engi-
shoring in the academy. For example, General neering, and managerial costs were significantly
Electric has been featured in several stories about lower. At the turn of the 21st century, many firms
its efforts to bring back manufacturing to the U.S. were moving at least some of their operations to
(Barr, 2012). Other firms considering increasing or East, Southeast, and South Asia. Driving this exodus
returning manufacturing to the U.S. includebut was the hope of capitalizing on lower costs of raw
are not limited toChesapeake Bay Candle Com- materials and labor (Lyles & Park, 2013). Just a
pany, Peerless Industries, Buck Knifes, Intertech decade later, many of these formerly low-cost
Plastics, All-Clad Manufacturing, Karen Kane, Toyo- regions are suffering from higher labor costs, higher
ta, Honda, Nissan, General Motors, and Siemens raw materials costs, and decreased responsiveness
(Booton, 2012; Markowitz, 2012). This reshoring and quality1.
trend has been identified in a number of recent Additionally, working capital is increasingly tied
scholarly and consulting studies. A prominent con- up in inventory trapped on slow-steaming ocean
sulting study suggests that 28% of the companys transit and in safety stock held at distribution cen-
clients have reshored some manufacturing, yielding ters. Innovation also suffers from the physical, and
an average of $23 million in annual cost savings sometimes cultural, distance between manufactur-
(Acorn Systems, 2012). It is predicted that rising ing and design operations. Over time, the balance of
wages in China and improved U.S. productivity will labor shifted and the unemployment rate in the
lead more firms to shift a significant portion of their wealthier countries soared to new levels. This in-
manufacturing back to the United States (Sirkin, stigated involvement of developed-market economy
Zinser, & Hohner, 2011). politicians and prompted cries to bring jobs home. In
Articles within the domain of reshoring detail the the United States, this topic was one of the most
movement of manufacturing activities back to the
home country (homeshoring), as well as the reloca-
tion of manufacturing activities closer to the home
country (nearshoring). Ellram, Tate, and Feitzinger 1
This is perhaps due to greater capacity utilization of manu-
(2013) suggest that competition in resource facturing plants in these regions.
Global competitive conditions driving the manufacturing location decision 383

discussed political issues during the 2012 presiden- 3.1. Labor cost gap-factor market rivalry
tial election.
Offshoring and manufacturing location decisions The cost gap between the United States and China
are inherently fraught with complexity. Relevant is decreasing, and other emerging markets are
information often resides in different functional following on the same path of economic develop-
silos and benefits remain contingent on the accuracy ment, with increased labor and other costs (Big
of total cost and total value calculations, as well as Mac, 2013). In some areas of China, hourly wages
the strategic appropriateness of the offshoring de- have more than doubled, making Vietnam and
cision (Aron & Singh, 2005). Some firms have made even Mexico more attractive when considering
poor location choices. For example, a company that consumer markets in North America. Currently,
outsourced customer service to a call center located China is roughly on par with India and Mexico
in India experienced plummeting customer ratings from a total cost perspective, and may be on
because of differences in perceptions and an inabil- par with lower-cost regions of the United States
ity to meet customer needs (Tate, Ellram, Bals, & by 2015 (Reshoring Manufacturing, 2013). Wag-
Hartmann, 2009). Beyond performance concerns, es in China are rising due to factor market rivalry,
the mid-to-late 2000s saw price instability, rising which occurs when firms compete for the same
costs, constantly changing regulations, and record- resources. These resources often seem ubiquitous,
high fuel prices (U.S. Department of Energy, 2012). like cheap labor seemed in China 10 or 15 years
These factors greatly reduced the attractiveness of ago. However, as demand for semi-skilled, adapt-
offshoring and stoked the current interest in chang- able labor has grown in Chinas manufacturing
ing manufacturing locations in general. They serve core, the labor supply cannot keep up, causing
as a key contributor to the resurgence of reshoring. wages to increase by 15%20% a year (Sirkin,
Costs associated with manufacturing and manage- 2011). While companies have started to move
rial labor in different regions around the world con- toward lower labor costs in inland China, these
tinue to shift, as do prices and the availability of raw more distant regions have longer supply chains,
materials; this makes the location decision challeng- which drives higher transport cost and pipeline
ing and perhaps subject to greater risk of failure. To inventory, partially offsetting some of the labor
better understand this phenomenon, 319 managers cost benefits. Because labor comprises only a
from a variety of organizations were surveyed regard- portion of the total cost of doing business, other
ing the factors that influence their reshoring decision, costs of doing business must also be competitive or
what types of risk are associated with the location less expensive to make a manufacturing location
decision, and how companies are dealing with these attractive.
risks. There are many factors involved in the manu- Along with the cost of labor, respondents identi-
facturing location decision, which we view through fied labor cost stability as an increasingly important
the lens of factor market rivalry. This perspective factor influencing manufacturing location decisions.
suggests that companies must be cognizant of re- In our study, 58% of participants indicated that
source availabilityeven non-strategic resources overall labor costs increased in importance over
as the manufacturing location decision is made. Com- the past 3 years, while 66% indicated that factor
petition for resources is an important issue that would be even more important over the next 3
erodes the advantage of offshoring, reversing the years. About 43% indicated the importance of labor
benefit of the decision to offshore and shifting the cost stability had increased over the past 3 years,
pendulum so that another location is viewed more while 59% indicated it would increase over the next
favorably. Next, we present some of the factors that 3 years.
have been tipping the balance toward reshoring. The improving ratio of U.S. labor output/produc-
tivity per labor dollar has also been a significant
factor in making the reshoring decision more attrac-
3. What is happening in the U.S. and tive. For example, when GE decided to move its
why? GeoSpring water heater from China back to the
United States, it collaborated with its workforce
The results from a survey of managers on offshoring and was able to reduce direct labor hours from 10
practices are presented in the following paragraphs. to 2, while at the same time reducing materials
Costs were seen as significantly important in regard costs and quality costs. As a result, the price of the
to the reshoring decision and are therefore dis- U.S.-manufactured unit was $1,299 versus $1,599
cussed first. Appendix 1 shares additional demo- for the China-manufactured unit (Fishman, 2012).
graphic data and industry representation of the This relates to the next point: the availability of
participants. skilled labor.
384 W.L. Tate et al.

3.2. Skilled labor own currency. From June 2003 to June 2013, the
Chinese Yuan strengthened by 35% against the U.S.
As indicated in the preceding example involving GE, Dollar, which makes the price of Chinese goods
the U.S. is known for skilled labor and innovation. much less attractive in the United States (Reshor-
There is a growing shortage of skilled and semi- ing Manufacturing, 2013). In considering whether
skilled labor in China as more factories automate currency stability was a more or less important
and replace manual labor with higher-technology factor in the manufacturing location decision,
equipment and manufacturing processes (Huang & 27% of respondents indicated the factor had in-
Lynch, 2013). The Economist recently reported that creased in importance over the past 3 years, and
Chinas labor market is overstretched and all high- 36% indicated it would increase in importance over
quality labor has been exhausted (Reshoring Man- the next 3 years. However, 23% indicated currency
ufacturing, 2013). Availability of skilled labor also stability would decrease in emphasis as part of
became a problem in India when many companies the manufacturing location decision over the next
offshored their call center services (Tate et al., 3 years.
2009). In situations like this, companies had to hire
people with lesser qualifications; consequently, 3.5. Tax structure
quality became a problem.
As increased wealth enters into these low-labor Global tax structures have been paid much media
cost countries, the needs of employees change. Jobs attention, with some countriessuch as Ireland,
and industries that were once aspired to become less India, and Chinastanding accused of being tax
desirable, and the total cost gapfor example, in havens to lure in rich companies. Other countries,
Chinais slowly eroding. Among the survey partici- like the United States, scare companies away with
pants, around 45% indicated no change in the impor- their high tax rates (Yuan, 2013). In general,
tance of properly skilled labor as influential regarding taxation is a factor that does not favor the U.S.
the manufacturing location decision, while 30% said it as a manufacturing location. Yet within the U.S.,
would be of increased importance over the next 3 individual states vie to lure business from other
years. Over 60% of respondents indicated no change in states and municipalities by offering a range of
the importance of availability of local management in incentives. Over 50% of the companies we surveyed
the current or next 3 years, while 31% placed in- indicated that they gave the same weight to tax
creased emphasis on this factor over the next 3 years. advantages in the manufacturing location decision
over the past 3 years and next 3 years. Perhaps this is
3.3. Energy cost a reflection that things have not changed, especially
since about 60% believe tax risks have actually
Energy represents an important manufacturing cost. decreased. Only about 24% of those surveyed indi-
Currently, the United States has the lowest cost per cated that they will give more weight to tax ad-
megawatt of any country reporting to the Interna- vantage in the location decision over the next 3
tional Energy Agency, is second-lowest (to Canada) years.
on the cost of industrial natural gas, and is second-
lowest (to Mexico) on the cost of diesel fuel. Clearly, 3.6. Shipping time/customer proximity
the attractiveness of U.S. energy costs contributes
to it being a very favorable location when serving Slowing of the global supply chain due to shipping
markets in the Western Hemisphere (International industry adoption of slow-steaming ocean freight
Energy Agency, 2012). Chinas energy costs have has increased the length of global supply chains in
continued to rise due to shortages in energy supplies real time. Yet, companies want to reduce the length
and significant dependence on imports. To the ex- to better manage inventory levels and working cap-
tent that energy costs influence transport costs, ital, and to be more responsive. Slow-steaming
study participants were very concerned about the reduces the ships speeds, CO2 emissions, and fuel
stability of transportation cost, with over 60% as- usage. New ships are being built to optimize per-
signing this factor increased emphasis over both the formance at slow-steaming speeds. Transit time
past 3 and the next 3 years in regard to manufactur- from Shanghai to the West Coast of the United States
ing location decision. has gone from 15 to 17 days, while it has increased
from 29 to 3536 days to the East Coast (Solomon,
3.4. Currency exchange 2012). Despite the intermittent shortages of trans-
portation due to factor market rivalry and growing
Real and anticipated volatility in currency valuation demand, 50% or more of respondents in every in-
increases the risk of doing business outside of ones dustry indicated that their focus on the availability
Global competitive conditions driving the manufacturing location decision 385

of knowledgeable intermediaries had not changed in the Chinese Yuan is currently undervalued and will
the past 3 years. be revalued to be less favorable to the U.S. Dollar. In
However, considering firms projections for the addition, concerns exist regarding whether the Chi-
next 3 years, there was a greater spread in the way nese government will continue to maintain a mon-
that organizations answered this question. While etary policy that is intended to keep the Yuan
over 60% of the individuals surveyed said that this relatively weaker than its developed-market trading
would not change in importance, it varied greatly partners (The Yuan, 2013). About 40% of survey
across industries. Over the next 3 years, availability participants indicated that the attention they pay to
of knowledgeable intermediaries (3PLs, freight for- currency fluctuations will stay the same over the
warders, etc.) was deemed increasingly important next 3 years, while 37% plan to pay more attention.
in the following industries: chemicals (53.3%), food About 45% of respondents see the issue as creating
and beverage (35.7%), and pharmaceuticals and the same level of risk, while 17% see it as creating
biotech (33.3%). Despite past shortages and threats greater risk over the next several years. Perceptions
of dock strikes on both the East and West Coasts may vary widely, depending on the region in which
during 2012, there is not considerable concern one does business. However, it is clear that currency
about future transport shortages, with around 60% fluctuation is an influencing factor to which compa-
indicating no change in emphasis on transport avail- nies pay attention.
ability over the past or next 3 years. About 28% Switching costs also increase the costs and asso-
indicated they would place more emphasis on trans- ciated risk of change. The higher the initial setup
port availability over the next 3 years. Perhaps this costs and costs of switching, the greater the impact
small shift in emphasis is a reflection of the slow of making a poor location choice. As companies
global growth rate and a lack of recent shortages. comprehend the impact of factor market rivalry,
For example, when the GeoSpring water heater they recognize the shrinking time span during which
was manufactured in China, the time from comple- a given region may provide advantage before other
tion, to delivery, to the retailer was 5 weeks: 4 firms follow suit, unfavorably shifting costs and
weeks on the water and 1 week to clear customs service levels. The costs of setting up and switching
and arrive at the distribution center. Now it takes manufacturing locations are thus receiving more
30 minutes for GE to get the finished product to its attention. While 37% of participants indicated that
distribution center (Fishman, 2012). This fast re- they plan to give this issue as much attention over
sponse time and leaner supply chain associated with the next 3 years as currently, 46% plan to give it
locating manufacturing close to the end customer/ more attention. There is greater recognition that
consumer saves working capital in inventory and this is a risk factor, though it appears organizations
improves responsiveness to changes in demand. believe they are managing it better; 45% of partic-
Those surveyed indicated that distance between ipants indicated setup/switching costs present the
their manufacturing location and customers is a same amount of risk in the future, while 14% in-
continuing concern. In most cases, its influence on dicated it presents greater risk.
the manufacturing location decision is similar over Rising consumer/customer demand leads to
the past and the next 3 years. The following section tighter supply markets and correspondingly higher
examines which factors create the most risk in the prices (ceteris paribus), reducing the attractiveness
manufacturing location decision. of a given supply market. Availability of appropriately
skilled labor, the rising cost of labor and labor cost
stability, the rising cost of fuel contributing to in-
4. What makes the manufacturing creased transportation cost, and cost instability are
location decision risky? all contributing to factor market rivalry and causing
organizations to reconsider their manufacturing lo-
Currency value has a significant impact on the at- cation decisions. Survey participants recognized fac-
tractiveness of buying and selling on the global tor market rivalry in many of their location decision
market. When the U.S. Dollar is weak relative to factors (see Table 1). A recent study indicated that
other currencies, it becomes more attractive to buy while the productivity-adjusted wage gap has been
goods and services in the U.S., as they are cheaper in decreasing between the U.S. and China, the United
relative terms. This is the case currently with the States productivity-adjusted wage rates are still two
U.S. Dollar in comparison to the Euro, the British to three times higher than those of China (DePass,
Pound, the Canadian Dollar, and the Brazilian Real 2012). To return to a state of very low wages, some
(Big Mac, 2013). While the Chinese Yuan is still companies are moving manufacturing from China to
relatively weak versus the U.S. Dollar, absolute costs other Asian countries, such as Vietnam, to access
are going up in China. There is also a perception that labor costs similar to former levels in China.
386 W.L. Tate et al.

Table 1. Key factor market rivalry issues


Factor market rivalry concerns of survey participants in manufacturing location decisions
Factor Increased attention in Increased risk in
next 3 years next 3 years
same higher same higher
Availability of appropriately skilled labor 43% 30% 36% 20%
Labor cost 27% 66% 39% 22%
Labor cost stability 34% 49% 37% 25%
Transportation availability 57% 29% 29% 5%
Stability of transportation costs 24% 62% 38% 24%

Another risk is that of compromise or theft of 5.1. What situations make the reshoring
intellectual property (Zimmerman, 2013). There has decision the right decision?
been a significant amount of publicity regarding the
theft of intellectual property (IP) from various west- There are myriad reasons the U.S. market is showing
ern companies by Chinese firms in particular, to the a perceived trend toward reshoring, but what makes
point where the U.S. government has specifically reshoring the right decision? Do specific scenarios, if
requested that the Chinese government take a stand present within an organization, make reshoring
against IP theft (Klimasinska, 2013). While the Chi- more attractive? Many of the factors considered
nese government denies this is a problem, many U.S. important by the survey respondents are those that
companies have amassed evidence that such theft should guide managers to consider the reshoring
has occurred and has damaged their competitive- decision. For example, customer location is rele-
ness. Using social and ethical practices as a proxy for vant; numerous companies in the automobile indus-
intellectual property rights, most study respondents try have built manufacturing facilities in the
indicated an unchanging emphasis on social and southeastern U.S. to better serve domestic market
ethical practices, and a decreased risk associated needs (Underwood, 2012). In addition, a trained,
with the social and ethical practices at their off- eager-to-perform workforce is also a benefit of
shore locations. Only about 10% saw an increased reshoring. For example, because of new agreements
risk. This was one of the many factors cited in the with the United Auto Workers (UAW), Ford brought
literature that influenced industries to move its back production from China and Mexico to Ohio and
manufacturing operations out of China. Michigan (Visnic, 2011).
Table 2 lists other factors that can trigger a need to
reconsider the manufacturing location decision. If
5. How can managers make the right these factors are present, then the potential benefit
decisions? of reshoring or nearshoring is noted. Other factors
such as product quality, cost, size, and shipping
There are many facets of the reshoring decision requirements are also key in helping to make the
to consider. The biggest issue is perhaps that the shoring decision. If logistics and transportation
environment is constantly changing and factor mar- represent an increasing percentage of total cost,
ket rivalry for non-strategic resources makes it in- then by reshoring, the supply chain will be more
creasingly difficult to ensure that the decisions are streamlined and therefore more efficient and less
producing the best total value. It seems that organ- costly. Some products only make sense to produce in a
izations have historically looked at their manufac- market close to the customer; for instance, items
turing locations in too static a manner. They have that are large, heavy, and difficult to move. Managers
not considered the impact of long-term changes, must consider not just the price that is being paid to
such as labor and fuel cost increases and changing the supplier, but also the total cost of doing business
consumer demand. As companies began to better with a particular supplier or region.
understand the total cost of ownership of their If an organization sees increasing levels of risk
manufacturing operations, including funds tied up that might cause disruption in the supply chain,
in working capital in the form of inventory and the reshoring is more likely an option. For example,
way that long lead times truly limit their flexibility, volatility of the political environment, currency,
domestic manufacturing frequently appears to be a and labor unrest in certain parts of the world might
more total cost-effective choice. change the parameters of the shoring decision.
Global competitive conditions driving the manufacturing location decision 387

Table 2. Factors that generate the need to consider manufacturing location and advantage of nearshoring or
reshoring
Factor indicating need to reconsider location Potential advantage of nearshoring or reshoring
Strong domestic customer base is being served by Reduced inventory and transport costs, especially with the
offshore manufacturing lowest global fuel costs in North America
Very sensitive IP Domestic and nearshore locations offer greater protection
and enforcement. Easier to monitor closer locations
Increasing shortages and price increases of local, More predictable pricing and availability
routinely needed services, like transportation,
warehousing, and labor as indicated by factor
market rivalry. Generally increasing price levels
significantly faster than global averages.
Repeated environmental and/or human rights Greater visibility, commonality, and enforcement of
violations sustainability laws
Regional financial instability in manufacturing Locating in the same region as customer may create a more
location balanced financial flow, stability in currency exchange
Labor costs are a decreasing factor in manufacturing Since cheap labor is generally a major advantage of low cost
due to automation, or could be due to potential countries, it might be worth reanalyzing the situation
automation

Financial, social, environmental, and political in- decision. Companies such as Dunn and Bradstreet
stability of a region would drive an organization to compile complete regional assessments for a spe-
consider reshoring. cific location, including the associated risk of that
region in the future.
5.2. What assessment tools should be Assessing the total cost of doing business in a
used to make the right decision? region goes hand-in-hand with scenario planning.
When attractive alternatives are identified by sce-
A number of different frameworks could and should nario planning, cost models should be developed
be used in helping to make the right shoring deci- that include the cost implications of the outcomes of
sion. A key notion here is that of scenario planning, different scenarios under a range of variables. One
which considers the impact of alternative futures on possible such sensitivity analysis might include con-
long-term decisions. The reason a company relo- sidering whether various costs, such as labor and
cates is because its chosen manufacturing location is fuel, change by a range of percentage up and down.
no longer as attractive as other alternatives. Why is Would these changes affect which location was most
that the case? attractive? Would it take a large number of extreme
As a company is making the decision, are all of the changes to reduce the attractiveness of a location,
what if questions considered, such as what if many or could it be swayed by just a few changes working
companies from other industries also locate plants together? What if key resources, such as local man-
there over the next couple of years? What if that agement and labor, are not available for a period of
region comes under scrutiny for poor human re- time? There are many factors and costs to consider
source/social or environmental practices? Potential in making the right shoring decision. Managers must
decisions need to be viewed through the scope of a be flexible, as the factors and costs tend toward
variety of assumptions or possible scenarios about the rapid fluctuations. Threats of terrorism can cause
future of the world. This helps the organization to port handling fees to increase rapidly. Legal restric-
truly understand some of the driving forces that will tions, tariffs, taxes, and duties can change due to
affect its decisions the most, and what data it should shifts in international relations, or for environmen-
focus on (Wilburn & Wilburn, 2011). Historically, tal and social reasons. Managers need to understand
decisions have often been made with a cost reduction which issues can shift a decision from favorable to
focus, assuming that the future would look relatively unattractive, and develop an understanding of how
the same as the past. A company can use scenarios of likely these changes might be.
the future developed by others, incorporating issues Chasing lower cost of ownership via manufactur-
such as the varying levels of risk that may be present ing in lower-cost regions of the world is not always a
in a region 2, 3, 5, 10, or 20 years into the future. winning proposition. Managers must take a longer-
A firm can also perform its own country risk term perspective that considers total costs, life
assessment as one of the first steps in assessing this cycle costs, and other risk issues. Make the models
388 W.L. Tate et al.

as flexible as possible, and thoroughly and routinely back to the United States. However, a consultant
scan the changing landscape to better understand advised it to move instead to Mexico, which was
the rapid changes. projected to save the company $100 million per
year. But the president of this equipment manufac-
5.3. How can we communicate, turer considered Mexico unsafe, and was unwilling
negotiate, and repatriate after the right to put employees at risk. Manufacturing was thus
decision is made? moved to the U.S., with the understanding that $100
million in costs would have to be reduced to keep
Over the past decade, firms have developed signifi- operations there. Responding to the challenge, the
cant insights regarding the opportunities and risks company exceeded its goal savings via waste reduc-
associated with offshoring, nearshoring, and home- tion and then moved additional, more complex and
shoring decisions. Manufacturing locations have quality-essential manufacturing back to the U.S.
been shifting from one low-cost region to another This equipment manufacturer wants to sell in the
as conditions change and competition for relatively U.S. what is made in the U.S. Because change is
ubiquitous, substitutable resources grows in a given constant, however, annual total cost evaluations are
area, making that area less attractive. Increasingly, conducted to ensure that its location decisions con-
organizations are developing models or approaches tinue to be the most effective. The company under-
to their manufacturing locations that allow them to stands that this process must be continuously
analyze these decisions more frequently, and tweak reviewed and updated as necessary so the firm
or adjust them over time. It is important for those can stay on top of the ever-changing global land-
involved in and affected by the decision to under- scape.
stand that the organization is committed to long-
term survival, and that requires change.
It is also important to remember that the jobs 6. Conclusion
being reshored are not the same jobs that left the
U.S., since advancements in technology have played The phenomenon of offshoring to low-cost regions
a significant role in helping to automate manufac- will continue. The opportunity is to select the best
turing and reduce the labor portion of manufactur- locations, given the firms current competitive busi-
ing (Fishman, 2012). Thus, fewer jobs may return, ness strategy, while considering the flexibility to
and those that do may require differentand some- adapt this decision effectively to future scenarios.
times greaterskills. The old-style union versus For instance, the level of capital investment in a
management mentality is no longer acceptable. low-cost region may be very different if the business
Companies, cities, and even entire states have seen strategy is based solely around capitalizing on the
that this approach does not work if both parties are shorter-term lower cost of manufacturing to serve
to survive and thrive. Thus, there must be a culture developed-world markets when compared with at-
of continuous improvement where perhaps there tempting to develop these lower manufacturing
was not one in the past. In exchange, the workforce cost markets into future consumer markets. In
may want more input into the organizations oper- the latter case, firms may well need a multi-stage
ations, improvements, and decisions. strategy that begins to lay the groundwork for a
The manufacturing location decision is central to second phase of low-cost manufacturing that will be
business strategy and of crucial concern to most implemented to serve these once-developing/now-
manufacturing firms, regardless of the location of developed marketplaces. Considering the reshoring
their customer and consumer markets. One of the opportunity beyond its immediate benefits and in-
consistent themes is that much of the tacit knowl- corporating a medium- and long-term strategy that
edge necessary to make the best total value decision can be effective in a number of possible future
is both cross-functional and cross-organizational. environments is essential to long-term success in
Therefore, firms must have a supply chain and busi- this area.
ness intelligence strategy designed to capture and
make available this important information to ana-
lyze the current and projected attractiveness of a
given location, and to make that location work after Acknowledgment
the plant is up and running.
As an example, one equipment manufacturer The authors would like to thank the Council for
that participated in this research experienced poor Supply Chain Management Professionals (CSCMP)
quality and attempts to steal IP when it set up for a grant that supported this research.
manufacturing in China; hence, it decided to move
Global competitive conditions driving the manufacturing location decision 389

Figure 1. Industry representation of participants

Aerospace and defense


9% 4%
8% Apparel and footwear
4% Automotive parts and vehicles
Chemicals
9%
Computer hardware
Electronics manufacturing
21% 5%
Food and beverage
Industrial parts and equipment
8% Medical and surgical supplies
Pharmaceutical and biotech
5% Services
11%
3% Construction
10% 4% Other

Figure 2. Company annual sales

9%

12%
Over $40 billion
37%
$10-$39.9 billion
$2.0-$9.9 billion
$500 million to $1.9 billion

17% $100 million to $499 million


Less than $100 million

12% 13%

Figure 3. Functional representation of respondents

13%
21%
Engineering
6%
Finance
Logistics
Marketing
10%
Supply/Purchasing
13%
General management
IT

16% Other
7%

15%

Appendix 1. About the research location decisions and also reviewed current articles
in the popular press related to offshoring and re-
The research was sponsored by the Council of Supply shoring.
Chain Management Professionals (CSCMP). The The survey instrument was developed based on
sponsorship was based on the belief that a com- this review of the literature and discussion with
panys decision to offshore and reshore could pro- practitioners at the 2011 CSCMP Conference and
foundly impact its members. The survey was the Supply Chain Forum at the University of Tennes-
launched during an election year where bringing see. Members of the research team, the research
jobs back to America was a key political platform. board, other academics, and practitioners reviewed
The research team first conducted a broad review of the survey instrument before it was launched in
the academic literature related to manufacturing August of 2011. The discussion in this article is based
390 W.L. Tate et al.

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