TRANSFORMATION TO AN AGILE

AND VIRTUALIZED WORLD

For a discussion on how
TM Forums view aligns
MANAGING A HYBRID NETWORK to that of ETSI MANO,
scan the QR code.

THE OPERATIONS CENTER OF THE FUTURE CUSTOMER PARTNER

Customer Order Service Administration Service Monitoring Partner Management Product/Catalog Management
Focus on customers and services Agile working, frequent incremental changes
not network Infrastructure incorporated using a DevOps Approach

Orchestration Layer
Customer/Partner
SELF-SERVICE PORTAL B2B GATEWAY
TM Forum has developed many assets to explore how providers TM Forum has assets exploring how providers can increase
need to evolve to maintain their focus on customers and service business agility by adopting key aspects of DevOps methods, for Customer Order
Billing Data
quality in a virtualized world. For instance an Information instance an e-book, outlining how to transform from SysOps/
Guide to bring out the challenges and impacts of end-to end NetOps to an agile DevOps approach for the introduction of Product
Service Assurance and SLA management in a hybrid physical/ new services; WHAT DOES IT TAKE TO BE AGILE? To see this and CONVERGED CHARGING AND BILLING Information VNFS APPLICATIONS MARKETPLACE
Customer Order Customer Information
Product Catalog Partner Management
virtualized environment, (IG1127 - E2E Service Assurance and other assets , scan the QR code. Management Management
SLA Management), to see this and other assets , Customer Billing Management Partner Billing Management
Management Firewall/ Antivirus WAN Optimization CGNAT

scan the QR code. Routing VPN DHCP IPv4/6

E2E Service Order Service Operation Management
Collections Management Bill Presentment

Operations Center
Online Charging System Converged Rating & Charging Service Consumption Data

Service Orchestration
of the Future OSS E2E SERVICE MANAGEMENT & ORCHESTRATION INTELLIGENT POLICY MANAGEMENT
Automation driven by data Extensive liaisons with ecosystem

Layer
Service Management Resource
analytics and policies to reduce partners both as providers Service Orchestration
Service Active Inventory
E2E Service Fault and Service Lifecycle
Service Catalog Service Inventory Catalog Performance Monitoring Closed Control Loop Management
cycle time and cost and channels Policy rules
Service Activation Complex Order Management
Service Problem Management Service Quality Management
Os-Ma
TM Forum has assets exploring practical solutions for new TM Forum has assets exploring the practical reality of managing
business models requiring managing end-to-end a network that hybrid networks, for instance an Information Guide which
Resource Management
is not all owned by a single provider, for instance an e-book, a establishes challenges in a hybrid operating environment NFV Network Service Resource Prediction

Resource Orchestration
blueprint for End-to-End management which addresses the comprising both the new NFV based networks services and Resource Catalog Resource Inventory ORCHESTRATION Orchestration Orchestration Closed Control Loop
essential requirements for effective management of physical current network services (IG1122 - NFV Readiness: Operating a Planning & Design Capacity Management
and virtualized services end-to-end across multiple provider Hybrid Virtualization Network Infrastructure). To see this and Resource Performance Resource Problem
Element
environments; NFV: CAN IT BE MANAGED? To see this and other other assets, scan the QR code. Management Management

Layer
FCAPS
assets, scan the QR code. WAN Analytics
Connectivity
Network Management Management
Or-Vnfm Or-Vi
Network Analytics NMS
Resource Activation Configuration Management WIM
Monitoring

Controllers Layer

ZOOM PRINCIPLES EMS WAN SDN EMS VNF-M VIM

CONTROLLER Closed Control Loop
VI
Network
Open, dynamic APIs, exposing Service and business model agnostic, Closed Control Loop
Ctrl

standardized network and management enabling a flexible range of services and

functions all layers monetization models
Transparent end-to-end management Multi-tenancy capabilities native to the
Network Layer

across both horizontal and vertical infrastructure Mediation PNF VNF

boundaries TRANSPORT SDN DOMAINS

Near Real-time and zero-touch,
LEGACY NETWORK DOMAINS NFV INFRASTRUCTURE DOMAINS
Event-driven, using policy executing requests rapidly without human
management, data, and metadata, intervention
enabling automated management.
Hardware agnostic, separating hardware Dynamic APIs for Integration Agility Automated Closed Control Loop Management
Management is driven via closed control C
loop, and may be augmented by analytics and software layers, with intelligence held
in the software
TM Forum has conducted catalyst proof-of-concept projects to explore practical solutions
for new partnership business models, for instance Dynamic APIs for Connected Carrier Agile
A TM Forum has conducted catalyst proof-of-concept projects to explore how automation will
be deployed in the operation centre of the future, for instance Closing the Loop - Next Phase
Integrated analytics, enabling a Markets which shows that the TM Forum Open Digital APIs can be used to integrate with a NFV MANO T which demonstrates a practical implementation of closed loop functionality used to heal and optimize
Resilient to hardware failure and localized Orchestration for Domain Orchestration and used to support diverse market places where products are converged networks running on both traditional and virtualized infrastructures. To see this and other
consistent view and analytics from
load demands through intelligent software
routinely created drawing on partner components. To see this and other catalysts, scan the QR code. A catalysts, scan the QR code.
physical to virtual, by design
L
Self-service, requiring minimal Security and privacy assured by design Automated Hybrid Management Y Multi-Cloud B2B Integration
and at multiple levels
intervention from expert resources and TM Forum has conducted catalyst proof-of-concept projects to explore how automation can S TM Forum has conducted catalyst proof-of-concept projects to explore practical solutions
enabling customer configuration Software License management built in be used in practice to leverage the flexibility of a hybrid network, for instance Recover First,
T to realising new partnership business models, for instance Multi-Cloud SDN-NFV Service
Resolve Next - Towards Closed Loop Control for Managing Hybrid Networks which demonstrate the Orchestration which demonstrates how to reduce the time and cost of delivering complex multi-cloud
rather added on to enable flexibility move towards closed loop control of hybrid networks (both traditional and virtualized). To see this and
S services and handle lifecycle management for underlying virtualized infrastructures. To see this and
other catalysts, scan the QR code. other catalysts, scan the QR code.

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