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Objective
Seeking a position as an IT technician or similar, allowing me to utilize and broaden my
knowledge and skills of computers in a professional environment.
Profile
• Accomplished team member with a proven ability to work in small and large teams
that support organization objectives.
• Skillful student with the desire to be more by studying the latest technologies.
• Success in troubleshooting and repairing friends’, family and colleagues computer
problems in a personal environment.
Certifications
• CompTIA A+ IT Technician
• Dell Certified Systems Expert
Foundation 2007 Portables
Foundation 2008 Portables
Technical Skills
• Hardware
Diagnose & Repair, Install/Setup, Parts Swap, Upgrade/Tune Up
• Software
Install/Setup, Diagnose & Repair
• Operating Systems
Windows XP, Windows Vista
Education
Computer Programming and Network Management, AOS, 2003
Vatterott College, Des Moines, Iowa
Joshua Barrett
4445 SE 16th Street
Des Moines, Iowa 50320
http://www.linkedin.com/in/jrbarrett
Phone: 202-683-7581 Email: jrbarrett82@gmail.com
Professional Experience
• Migrated user data from older Windows XP system to new Wells Fargo imaged
system providing higher security, data backup and improved access to shared
resources.
• Performed diagnostics on Dell portable computers. Documented errors and
damages for repair.
• Troubleshoot and repaired problem and damaged notebooks. Installed new and
replacement parts; motherboards, hard drives, LCD displays, keyboards, network
cards, PCMCIA.
• Performed hard drive wipes, removing sensitive material, viruses, spyware.
• Worked as needed part time: removing and setting up new and existing
workstations.
• Provided limited support to users ensuring workstations had appropriate access to
network and shared resources such as printers and network drives.
References