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Processes that organize, manage and lead the project team. Project team is comprised of the
people with assigned roles and responsibilities for completing the project.
Project Management Plan provides useful information such as , how work will
be executed to accomplish the project objectives, A change management plan that
documents how changes will be monitored and controlled, how integrity of the
project baselines will be maintained . Need and method of communication among
stakeholders.
Human Resource Plan has three components roles and responsibility, organization
charts and the staffing management plan.
Confirming human resource availability and obtaining the team necessary to complete
project assignments
Enterprise Environmental Factors that can influence this process are existing
information for human resources including who are available, competency levels,
prior experience personnel administration policies, processes and procedures
Organizational Process Assets that can influence the Acquire Project Team process
include, but are not limited to, organization standard policies, processes, and
procedures.
Acquisition is needed when specific skills are not available in the organization. This
can involve hiring individual consultants or subcontracting work to another
organization
Virtual teams can be defined as groups of people with a common goal who fulfill their
roles with little or no time spent meeting face to face. Communication is important in
such teams, the availability of electronic communication such as e-mail, audio
conferencing, web-based meetings and video conferencing has made such teams
feasible.
Multi Criteria Decision Analysis, Selection criteria are often used as a part of
acquiring the project team . By use of a multi- criteria decision analysis tool, criteria
are developed and used to rate or score potential team members. The criteria are
weighted according to the relative importance of the needs within the team. Some
examples of selection criteria that can be used to score team members are:
Resource Calendars documents the time periods that each project team member
can work on the project. This should be created keeping in mind each persons
schedule conflicts, involvement in other projects and his/her holiday
Project Management Plan Updates Elements of the project management plan that
may be updated include, but are not limited to the human resources plan.
Resource Calendars identify the times when the project team members can
participate in team development activities.
Interpersonal Skills also referred to as soft skills are very critical for team
development. It include skills such as empathy, influence, creativity, and group
facilitation, these are valuable assets when managing the project team.
Storming: Disagreement about mission, vision, and approaches combined with the
fact that team members are getting to know each other can cause strained
relationships and conflict.
Adjourning : In the adjourning phase, the team completes the work and moves on
from the project.
Ground Rules define the acceptable behavior by the project team members. This
allows team members to discover values that are important to one another
Co-Location involves placing many or all of the most active project team members in
the same physical location to enhance their ability to perform as a team. E.g. create a
war room where all the team members work, or co-locate the project team at the
customers site.
Recognition and Rewards helps in keeping the team motivated and to boost their
spirits. People are motivated if they feel they are valued in the organization and this
value is demonstrated by the rewards given to them.
McGregors Theory X
McGregors Theory Y
According to Theory Z, people who dont fit either Theory X or Theory Y are really a combination of the two.
As per this theory presence of hygiene factors doesnt motivate someone , however their
absence de-motivates. Motivation factors will motivate but they will not work without the
hygiene factors in place.
I. Motivating factors
I. Achievements
II. Recognitions
III. Work Itself
IV. Responsibility
V. Advancement
VI. Possibility for growth
Hygiene Factors are Company Policy, Paycheck, status, Relationship with co-workers
Ouchis Theory
2. Both Management and Workers need to be involved, and they should trust each
other
I. Skill Variety the number of job skills that the job holder has the opportunity
to exercise
II. Task Identity the degree to which your work and its result are identifiable as
belonging to you
III. Task Significance the degree to which your job has an influence on others
IV. Autonomy the discretion you have about the way that you do the job
V. Feedback the information that you get back about the result of your work
Forms of Power
Below are the five Kinds of Power that can help the project managers maximize his ability
to influence and manage the team
Reward the power to give a positive consequences, like promotions, salary rise
etc.
Referent power gained when team members admire, and willingly follow an
individual as a role model
Leadership Style
Following are the leadership style that managers can use to interact with organizational
members
Autocratic traditional figure of a boss who makes binding decisions
regardless of what subordinates think or desire
Laissez-Fare Other extreme of autocratic, the staff can pursue anything
they wish, enhances free thinking
Democratic participative, decisions made jointly by management and staff
Human Resource Management Plan contains the human resource plan which
includes roles and responsibilities, project organization and staffing management plan
Project staff assignments provide a list of team members assigned to the project
that needs to be evaluated under the appraisal process
Team Performance Assessment is done on continuous basis formally or informally
by the project management team. This helps in issues and conflict resolution
Issue Log, Issues arise in the course of managing the project team. An issue log can
be used t document and monitor who is responsible for resolving specific issues by a
target date.
Work Performance Reports provide information on project performance vis--vis
project management plan. It aids in determining the future resource requirements,
recognition and rewards and updates to the staffing management plan.
Organizational process assets that can influence this process include certificates of
appreciation, newsletters, website, bonus structure, corporate apparel and
organizational perquisites
Observation and Conversation are used to stay in touch with the team members
work and attitudes. The project management team monitors progress toward project
deliverables, accomplishments that are a source of pride for team members, and
interpersonal issues.
Project Management Plan Updates may include changes in the human resource
management plan
Change Requests due to change in staffing. The change request should be processed
and approved through integrated change control process
Figure out the conflict resolution technique that is being used in the cases
below:
1. I dont really have time to deal with this right now. Just figure it out and
get back to me.
2. Hold on a second. Lets sit down and figure out what the real problem is.
Figure out the conflict resolution technique that is being used in the cases
below:
1. I dont really have time to deal with this right now. Just figure it out and
get back to me - Withdrawal
2. Hold on a second. Lets sit down and figure out what the real problem is
Problem Solving / Confronting
Halo Effect
Exercise 3: HR Management
Exercise 3: HR Management
QUIZ !