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and Instruction, Faculty of Education, The Chinese University of Hong Kong, Shatin,
Hong Kong China. It is written in Journal of Second Language Writing 17 (2008) 144-
164.
I. Introduction
It is important for teachers to give feedback to their students. This paper talks
could help students to engage more with the subject the teacher teaches. Research
has suggested that L2 students believe that teacher feedback is useful and can
help them improve their writing (Ferris, 1995 ; Hyland, 1998). Not all students
understand the teacher feedback, it depends on the students proficiency level. The
students of lower proficiency were less interested in error feedback than those of
higher proficiency, though both groups preferred more explicit error feedback
from teachers. They wanted more written comments from teachers. Indeed,
and inter-personal contexts, and student responses are affected by different aspects
of the context. In feedback process teachers must remember that students must be
Involve students in the context of assessment for learning not only as recipients.
Students tend to be viewed as mere recipients-when in fact they can be and should
be active and proactive agents in the feedback process (Hyland & Hyland, 2006a).
An awareness of secondary L2 learners reactions to teacher feedback could
help researchers better understand how school teachers may adjust their feedback,
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taking into account relevant contextual factors to engender positive student
responses, to cater to student needs, and to bring about long- term beneficial
relating student reactions to actual teacher feedback in two Hong Kong secondary
perceive teacher feedback. It will be more meaningful when teachers and students
are all engaged in the feedback process. Hyland and Hyland stated that students
are historically and sociologically situated active agents who respond to what they
see as valuable and useful and to people they regard as engaging credible
students are put into three different bands according to their academic abilities.
Band 1 being the highest and Band 3 the lowest. Band 1 students are generally
counterparts, though diverse abilities may exist in each banding. In this article,
students in the Band 1 and Band 3 classrooms are referred to as high proficient
(HP) and low proficient (LP), respectively. The participants are 58 students (36
HP and 22 LP), all Cantonese speakers aged between 12 and 13, and their two
teachers (teacher A and teacher B). They are Cantonese speakers with teaching
with teacher data from interviews, classroom observations and feedback analysis
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to situate student reactions in their specific contexts. Data collection spanned one
school year over 9 months. A bilingual version of the students questionnaire was
were completed by nine students in respons to the teachers feedback on the four
levels within each of the two classrooms. The protocol required students to talk
aloud their feelings, in Cantonese, after completing the checklist. The checklist
data were collated, and the protocol data were translated and transcribed, yielding
both quantitative and qualitative data. The teacher data, feedback was gathered
from a random selection of student texts based on the four compositios from
which student protocols and checklists were collected. Teacher A and B were both
told to randomly select 10 student texts (40 from HP, 36 from LP students) were
collected. Teacher feedback was analyzed in terms of the focus of feedback, error
providing information about the teachers beliefs and rationales of their feedback
practices.
III. Results
A. Teachers feedback practices and instructional contexts
A total of 962 feedback points were collected from the 40 student texts marked
language form, errors, comments to content and language use. A mark was given
to each composition. And teacher B, 469 feedback points were collected from the
36 texts he marked. His feedback was even more form-focused and he also gave a
mark but without reference to any assesment criteria. The interview data show that
school policy, which required teachers to mark student writing in detail and
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respond to every single error made. Teacher B was also guided by a school policy
should be given the top priority in feedback. Based on the questionnaire, the
students react to their teachers feedback show the HP students (72.2%) wanted
the teacher to continue with the practice. The LP students reaction to their
teachers feedback were found to be more mixed, with the largest group (40.9%)
expressing a wish for not only a mark/grade and error feedback, but also
comments from the teacher. Only 18.% of the LP students preferred the teachers
existing practice. And 72.2% and 45.4% of the HP and LP students, respectively,
hoped the teacher would give more written comments in future. In general, there
seemed a tendency for students to wish for more from the teacher. What were
the students most preferred activities after receiving the teachers feedback ?
Overall, the questionnaire data suggest that the HP students reacted to the teacher
feedback more favorable than LP students. The HP students wanted more input
from the teacher in terms of written comments, particularly those on the content of
their writing, the provision of both correct answers and codes (indicating error
types) or their errors. However they did not particularly welcome reading aloud
their writing to their parents. The LP students, the finding illustrate more
mismatches, with students asking for more written comments, a lesser focus on
errors, and opportunities to ask their teacher for help and advice.
B. Students reactions from checklists and protocols
Data gathered from the students checklists indicating that the HP students
were more positive than the LP students in terms of their understanding of the
teacher feedback, their ability to correct their errors, and their view of the
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include comments on the overll quality of writing, usefulness of feedback, the
teacher, understanding of the feedback, and positive feelings about the feedback.
feedback, and uselessness of the feedback. Overall, the student protocol data
suggest the teacher feedback caused greater frustration among the LP and HP
students.
IV. Factors affecting student reactions to teacher feedback
A. Preference for teacher written comments
Regardless of proficiency level, students in the study asked for more
written comments,and reading the comments was the most preferred activity
for both groups of students. Written commentary can help students see how
their teachers are reading their writing and what strengths and weaknesses
with the teaachers personality and pedagogy, which can directly influence
on the part of the teacher. Students wanted teachers not only to indicate errors
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V. Implications
The implications considered in this section may be applicable to similar
EFL/ESL contexts.
A. Written comments
Students request for more written comments, irrespective of student
message to teachers that students want more information about their written
kind of commentary would help students most and how students can be helped
can cause resistance in some students, particularly the weaker ones. Whether
students are considered HP or LP, student language abilities still varied within
proficiency level, but also with teacher factors, such as teachers beliefs and
practices and their interactions with students, as well as the instructional context
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It is widely known that feedback is an important part of learning cycle, but both
students and teachers often express disappointment in relation to conduct the feedback
process. Students reactions to teachers feedback could be positive or negative. Students may
complain that feedback on assesment is unclear or unhelpful, they do not understand all the
teachers feedback, they get negative feeling about the feedback. It is in line with
Zamel , ...confirms previous research which shows that teacher feedback is not always
understood (1985). Even worse, students sometimes blame the teacher, they say they are not
given guidance as how to use feedback to improve subsequent performance. Overall, the
teachers feedback causes greater frustration among students. Positive reactions include
students view of the usefulness of feedback, students know their mistakes , they want to get
more comments from their teachers. From the teachers side, they usually comment that
students are not interested in the feedback comments and are only concerned with the mark.
Furthermore, students do not incorporate feedback advice into subsequent tasks as they do
not read the teachers comment. Indeed, feedback occurs between techers and students in
particular culture, institutional , and inter-personal contexts, and student responses are
affected by different aspects of the context. In the above study, feedback has been conducted
in two Hong Kong secondary classrooms. Data gathered from questionnaires, interviews, the
student checklists and protocols there seemed a tendency for students to wish more from the
teacher. It could be shown from some tables that HP and LP students have different reaction,
for example; students preference for more written comments. Some students preferred the
teachers existing practice (i.e., mark/grade + error feedback), the others (about half of HP
students) wanted the teacher to give more feedback on content. On the other hand, LP
students were more divided in their preferences ,some of them wanted more feedback on
content, on organization and on language. The expert stated, ...what is said in the research
literature about students wishing to get feedback on not only language but also other issues
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like content and organization (Hedgcock & Lefkowitz, 1994; Leki,1991). And students
atitudes toward error feedback shows different result as well. LP students seemed less
interested in error feedback, they said they wanted the teacher to respond to none of their
errors, whereas most of the HP students wanted the teacher to respond to all of their errors.
High Proficient (HP) students usually have high motivation and interest in learning a subject.
In this study is English as a second language, as their mother tongue is Cantonese. It is in line
with the experts that stated, as L2 students place a high premium on accuracy in writing,
they are eager to have all their errors pointed out by the teacher (Komura,
see the usefulness of teachers feedback. Low proficiency (LP) students are most vulnerable,
can be easily hurt, thus it is necessary to enhance their motivation through encouraging
feedback. If not, the result is likely to be lower self-esteem and diminish interest in the
subject they learn, in the above study is wrting. Guenette says, With low motivation ,
students are less likely to take teacher feedback seriously and find it useful (2007). However,
a teacher can not obey to what students want, but s/he should understand how the students
feel about and respond to teacher feedback. How students respond/reaction to feedback may
also be infulenced by the teacher who delivers the feedback. Thus, students reaction could be
influenced by who the teacher is and how s/he interacts with students during the feedback
process. In the study above, teacher A and teacher B have different way how to conduct
feedback. Teacher A normally brainstormed ideas with students after assigning the
composition topic.Then she drew students attention to the relevan language structure and
vocabulary related to the topic. Self/peer evaluation was not used. She asked students to read
aloud some beautiful sentences written by some students and she tended to dominate by
giving correct answer. Teacher B spent the major part of the lessons explaining grammar
points and students were required to copy sentences from the sample. In his feedback lessons,
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tended to reprimand the students for their bad perormance. He believed that students have
nothing in their minds. From the above example teacher A and B), it could be seen one of
the factors that influence students reactions to teacher feedback is how the teacher interacts
with the students and deliver the feedback. Thus the teachers personality attitude to students
error in writing can directly influence students reaction to feedback. The teachers feedback
could cause greater frustration among the HP and LP students. Moreover the LP students who
need more opportunity to ask their teacher for help and advice. Teachers may adjust their
feedback in order to engender positive students reaction or response, try to cater to students
need, pay attention not only on quality of feedback but also students ability and could bring
There are a number of strategies that can be used to maximize students engagement with
the process. One strategy is to encourage students reflection on feedback comments. Invite
students to evaluate not only their composition but also their friends composition. Self/peer
evaluation should be used. Thus , teacher does not dominitate the feedback. Make students
more active participants in feedback process. Most students keep thinking about the
grade/mark, hence, another strategy to encourage students to give comment and ask them to
try to correct the beautiful sentences. And teachers should announce the commentators will
get additional grade. Students need to be actively involve in learning process and they should
understand the goals and benefit of feedback. Using these strategies, hopefully could
encourage and helpful for both teachers and students to be involved in feedback process.
Generally, feedback has to be given as soon as possible after the completion of the task.
The teachers written comment has to be understood by the students. In the two Hong Kong
secondary classrooms, some students said they needed more written comments and on the
other table they said that they did not understand the teachers comments.The students can
not read the teachers handwriting. It did not explain whether the teacher comments were
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written in their mother tongue or L2. Research suggests that comments on students tasks
should be written in language that is accessible to the students. Thus, it is possible if the
teachers gave comments in Cantonese, then explained it to the students in L2. It would be
better if the teacher put the students in small groups and invite them to discuss feedback
goals and make the students enjoy the feedback process. This could have encouraged the
students from learning about their written errors.It could not be denied how the teacher
delivers error feedback and the way pedagogical activities are used in conjuction with the
error feedback could influence students reactions to the teachers feedback. Teachers should
explain to the students what the goals of feedback are and what they should do next. Like the
above discussion, teachers should tell the students that one of the goals of feedback is that the
students are expected to write correctly in L2, not only correct in content but also in
vocabulary, sentence pattern). And what to do next, teachers should explain that the students
are expected not to make the same mistakes. Thus, the students understand clearly the
usefulness of feedback.
Teachers could not be blamed 100% of the students reaction of teacher feedback. The
fact that teachers are obligated to give comprehensive feedback in student writing, plus the
fact that English teachers generally have a very heavy workload (e.g.,in Hong Kong , each
secondary English teacher normally teaches three large English classes and has to mark a
large number of compositions every 2 or 3 weeks), results of course is far from the
expectation. Teachers probably have to write fast to cope with their heavy marking load. It
could be understood that students can not read the teachers handwriting. Sometimes teachers
gave written comments sometimes not. When students ask for more such as underline/
circle the students errors and categorize them, teacher could not make it. This phenomenon
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happened because of the teacher overload job. This is one possible factor that explains why
teacher factors, such as personality,pedagogical approach, teacher belief, and activities play
important role in feedback process. The literature suggests that feedback process most
effective when all students and teacher are actively involved in the process. The study has
shown that teacher dominated feedback practices are going to produce passive learners. The
students do not understand the subject and accept their mistakes without having eagerness to
learn. There are a lot teachers that can alter this condition by requiring the students to play a
much more active role in the writing learning process, like the explanation above.
In particular, it could be concluded that teachers have to indicate what students need in
order to bring their task performance closer to the goals. Especially, the goals of the
assessment task and the use of feedback. Engage the students in conversation around the
purpose of feedback and invite them to be more active in the feedback process. It is important
for teachers to provide opportunities for students to give comments or ask for advice. For
weaker students particularly, when their papers receive poor grades, their overall reaction is
usually frustration and disappointment. In this case, teachers have to encourage the students
because students incentive in study was found to be linked with the teachers personality and
pedagogy.
Future research can specifically provide feedback strategies of low proficiency students,
for example by praising their effort, responding to selected error patterns. Teachers do not
always accomodate the students needs, but it is important that teachers can vary their
feedback according to the students need to maximize the benefits of feedback. In particular, it
reference to the spesific contexts in which teaching and learning take place.
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References
Hyland, F. (1998). The impact of teacher written feedback on individual writers. Journal of
Second Language Writing, 7(3), 255-286.
Hyland, K., & Hyland, F. (2006a). Feedback on second language students writing. Language
Teaching, 39, 83-101.
Hyland, K., & Hyland, F. (2006b). Interpersonal aspects of response: Constructing and
interpreting teacher written feedback. In K. Hyland & F. Hyland (Eds.), Feedback in
ESL writing: Contexts and issues (pp. 206-224). Cambridge: Cambridge University
Press.
Lee, I. (2005). Error correction in the L2 writing classroom: What do students think? TESL
Canada Journal, 22(2), 1-16.
Leki, I. (1991). The preferences of ESL students for error correction in college-level writing
classes. Foreign Language Annals, 24, 203-218.
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Rennie, C. (2000). Error feedback in ESL writing classes: What do students really want?
Unpublished masters thesis. Sacramento: California State University.
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