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GENERAL TERMS & CONDITIONS * Hours in excess of 3 (three) hours will be charged as full day rent.

* All inter-state taxes, permit fees and any other levies will be charged to the
You agree to rent the vehicle (the “rental”) and comply with the terms and renter at actuals.
conditions, both printed and written below (the “Agreement”) and pay all fees and
charges due under this Agreement, even if you did not specifically authorise the 4. Insurance:
charges. This Agreement is between the person signing this Agreement (“you”, * All cars carry comprehensive insurance. All claims to be settled as per Indian
“your” or “renter”) and the rental car company trading as “Europcar India” doing insurance laws.
business as Jetfleet Private Limited (“us”, “we”, “Company” or “Jetfleet Pvt. Ltd.”). * The renter also undertakes to fill and sign the Company's Accident Reporting
The renter also refers to any additional Authorised Driver. All Authorised Drivers are form as applicable.
* The renter shall ensure that in case of accidents/legal cases, he/she will
jointly and severally liable for the obligations under this Agreement.
make himself/herself available for settlement of such cases. The renter shall
Terms and Conditions to be complied by the renter in respect of Chauffeur keep the Company, its directors and employees indemnified against all
Driven Vehicles: consequences, claims and demands that may arise as a result of
injury/suffering by any accident or any other event caused by the renter.
1. Computation of Charges:
Chauffeur Drive: 5. Accident/breakdown/theft
* Charges shall be as per Time & Kms from Garage to Garage. Fraction of * The vehicle must never be removed from place of accident until police report
Hours and Kms will be charged to the next whole figure subject to the has been completed and the Company has been notified.
applicable minimum charge. * In case of any accident with your rental you must immediately contact the
* After rental, the user will sign the Chauffeur Duty Slip/Rental Agreement after nearest police station and make an FIR/accident report.
verifying usage. The office copy of the Duty Slip/Rental Agreement will be * If you do not report accident to the police and do not comply with the
handed over to the chauffeur and Europcar India will prepare the invoice and requirements under the laws of India, insurance may become invalid &
submit the same to the customer. you could be liable for legal proceedings under the laws of India.
* It is essential that you also report any accident or damage to the Company.
Local Use: * In case of other damages to the vehicle, the above procedure should also be
* Cars are rented for local city use unless otherwise agreed. followed. If the vehicle is damaged while parked, you have to report the
* Additional Chauffeur charges may be applicable if the car travels beyond city damage to the Company before the car is moved.
limits. In case the car is returned or booked between 2300 to 0500 hours, night * It is mandatory for the renter to file a police report in case of theft and to turn
detention charges may be applicable. this document in to the Company
* Any unnoticed accident or damage to the vehicle may be interpreted as
Outstation Use: negligence. This may result in a charge to the client.
* Minimum charges for 225 Kms will be applicable. Chauffeur Retention
charges and Night Detention charges for the car will also be applicable for 6. General Provisions for Renter and / or Authorised Drivers
overnight use or retention of the car. * You or any Authorised Driver may be held legally responsible for any charges
* All inter-state taxes, permit fee and any other levies will be extra as per and/or litigation resulting from vehicle misuse.
actuals. * Renter and/or Authorised Driver must inform the Company specifically where
* Service Tax/VAT will be as applicable. Any other taxes levied by the govt. will the renter intends to drive, especially if driving out of the State.
be charged extra. * You will return the vehicle to the renting location on the date and time agreed
to at the time of rental, or sooner if we request, in the same condition as when
Terms and Conditions to be complied by the renter in respect of Authorised you received it. If you fail to return the vehicle, at the date, time and location
Drivers (Self Drive) agreed to at the time of rental, we reserve the right to notify the appropriate
authorities that the vehicle is stolen or missing. Further, you are responsible
2. Authorised Drivers: for the vehicle until we have inspected and accepted it, including any vehicle
* The vehicle may be driven only by an Authorised Driver. An Authorised Driver returned at a time and location other than required by this Agreement.
is you and any additional person who appears at the time of rental and signs
this Agreement. 7. Prohibited use of the vehicle
* All Authorised Drivers warrant that they satisfy the age requirements, have a Neither you nor any Authorised Driver may:
valid driver's licence and fulfil our other qualifications mentioned below. * Permit the use of the vehicle by anyone other than you or an Authorised
Driver.
3. Computation of Charges: * Intentionally destroy, damage or aid in the theft of the vehicle.
Authorised Drivers: * Engage in any wilful or wanton misconduct, which, among other things, may
* All Authorised Drivers reservations must be made at least 24 hrs in advance. include reckless conduct such as: the failure to use seat belts, leaving the car
* Minimum age of renter and/or Authorised Driver must be 25 years. and failing to remove the keys, or failing to close and lock all doors, car
* Renter and/or Authorised Driver must carry valid passport. windows or the trunk.
* Renter and/or Authorised Driver must possess a valid national/ international * Use or permit the use of the vehicle by anyone:
driving license held for at least 3 years. (i) while legally intoxicated or under the influence of alcohol, drugs or other
* Renter and/or Authorised Driver must possess a valid credit card issued by a absorbed elements which may adversely affect a person's ability to drive
National/International bank. safely;
* Cost of fuel/ oil is to be borne by the renter and is not included in the rental (ii) for any purpose that could properly be charged as a crime, such as the
rates. The car will be supplied with a full tank, and is to be returned with a full illegal transportation of persons or drugs;
tank. Alternatively, cost of fuel plus 10% service charges are applicable. (iii) to tow or push anything;
* Minimum period of rental is 1 day which is defined as a 24 hour period from the (iv) in a speed test, speed contest, race, rally, speed endurance contest or
time the rental starts. demonstration;
(v) in driver training activity; * Jetfleet Pvt. Ltd. shall in no circumstances be liable for any loss or damage to
(vi) to carry persons or property for hire (i.e. for a charge or fee); any of your or your passenger's personal property/valuables left, stored or
(vii) if the car has been obtained from the Company by fraud or transported in or on the vehicle, our premises or in or on any other vehicle
misrepresentation; and belonging to us. You agree to indemnify us and hold us harmless from any
(viii) to carry hazardous materials, explosives, biologically active materials claim for loss of or damage to any personal property connected with the
that are hazardous to human health or radioactive material. rental.
* In the event, the renter wishes to extend the period of rental, you must take an
Any use of the vehicle in a manner prohibited above will constitute a breach of this extension approval from the nearest Company's location and obtain an
Agreement, making you responsible to the fullest extent permitted by law, for the approval number
actual and consequential damages to the Company caused by the breach,
together with the Company's related costs and attorney's fees. 12. Force Majeure
If either party fails to perform its obligation under this Agreement due to causes
Terms and Conditions to be complied by the renter in respect of both beyond its reasonable control including war, fire, blockade, strikes (excluding
Chauffeur Driven vehicles and/or Authorised Drivers strikes by its own personnel) or natural catastrophe or any other force majeure
event, then that party shall not be held responsible for any loss or damage which
8. The Vehicle:
may be incurred by the other party as a result of such failure.
* You guarantee that the vehicle will be operated as required by this Agreement.
You must return the vehicle in the same condition you have received it. 13. Relationship
* You acquire no title to the vehicle and no one, other than us, may transfer it. Nothing in this Agreement shall create a joint venture, relationship of partnership
* We make no express or implied warranties of merchantability or fitness of the
or agency between the Company and you. Accordingly, except as expressly
vehicle for any particular purpose. In no event shall we be liable to you for any
authorised under this Agreement, neither party has authority to pledge the credit
indirect, special or consequential damages related directly or indirectly to any
of or make any representation or give any authority to contract on behalf of the
breach by us of this Agreement.
other party.
9. Security Deposit
14. Third Party Rights
* When the rental car is picked up, the client may be charged an applicable
For the avoidance of doubt, a person who is not a party to this Agreement shall
security deposit.
not have any right under any applicable law to enforce any term of this
10. Payment Terms Agreement.
* Payments to be made by all National/Internationally accepted credit cards.
* Where the company has agreed to credit terms (for chauffeur driven cars 15. Settlement of Dispute
Any disputes and differences arising out of or relating to this contract including
only), payments must be made within the agreed terms failing which interest
interpretation of its terms, will be resolved through joint discussion of the
@24% per month will be charged.
* All payments should be in favour of ' Jetfleet Pvt. Ltd.' authorised representatives of the concerned Parties. However, if the disputes
* You shall be liable to pay separately for any additional services required by you are not resolved by joint discussions, then the matter will be referred for
from the Company that are over and above the ones already provided. arbitration of a person appointed by the Parties. The Arbitration shall be
* For payments made by credit card, a signed credit card imprint will be taken for conducted in Delhi in accordance with the provisions of the Arbitration and
the full rental charges in advance. An additional signed credit card imprint will Conciliation Act, 1996. The decision of the arbitrator shall be final and binding on
be taken in case the rental charges exceed the rental amount paid and/or any the parties. The entire cost of arbitration proceedings including the professional
other incidental charges paid prior to commencement of journey. fees and other incidental expenses payable to the Arbitrator shall be borne
* Service Tax will be as applicable. Any other taxes levied by the govt. will be equally by both parties. All proceedings in any such arbitration shall be
charged extra. conducted in English. When such dispute is under arbitration, except for the
* You will timely pay all parking/moving violations, traffic fines, or toll evasion matters under dispute, the parties shall continue to exercise their remaining
penalties incurred by you during the rental. respective rights and fulfil their remaining respective obligations under this
* You will pay us for any loss or damage to the vehicle subject to the terms of this Agreement.
Agreement, including any and all amounts not paid by your insurance, credit
card or other coverage. 16. Applicable Law and Jurisdiction
* The payment made by you, for the services provided herein shall be a This Agreement and any matters relating to this Agreement shall be governed by
fundamental obligation under this Agreement. Any default of payment by you and construed in accordance with the laws of India and the Courts at Delhi shall
including any single default of any instalment by you, shall entitle the have exclusive jurisdiction.
Company to forthwith suspend or terminate this Agreement without any
notice.
* The following are not included in the payments made to the Company
(i) Personal accident insurance
(ii) Gasoline/Petrol/Diesel (Self Drive)
(iii) Garage fees, parking charges, road fees, vehicle licence fees etc.
(iv) Additional taxes
(v) Special requests and options including child seat, pick up and delivery Accepted
charges
Customer’s Name:
For Jetfleet Private Limited
11. General Provisions for Renter Authorised Signatory Company:
* The service provided by us under this Agreement is for the exclusive use by 221 Okhla Industrial Estate
Stamp:
you and you cannot subcontract the same without the prior written consent of Okhla Phase III
the Company. New Delhi - 110020 Date:

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