ANEXAS DENMARK

Agenda for Six Sigma Green/ Black Belt Trainings

Day 1,2,34 – Green Belt Training

Days 5.6.7.8 – Black Belt Training

Time Day 1 Day 2 Day 3 Day 4

Control Phase-
Measure Phase – Data Lean Principles – Value
9:30 SPACER Statistical Process
Collection Stream Mapping
Control
Baseline Sigma Pull, Kanban, 5 ‘S’,
10:00 Introduction Principles of SPC
Calculation Poka Yoke
Sigma level Control Charts – XBar-
Muda, Cycle Time
11:00 Introduction to Calculation, Z-st and R. X-MR, p, np, c, and u
Reduction
Z-lt charts
Lean Six Sigma and Measurement System Takt Time and
12:00 Control Plans
DMAIC Analysis Resource Balancing
13:00 Break Break Break Break
Define Phase – Analyze phase -VA- Basic Statistical
Project Charter, CTQ, NVA, Process mapping, Analysis in Minitab with Control Chart Exercises
13:45
Kano Analyisis and Cause & Effect Diagram exercises in Box Plots, on Minitab
SIPOC / Matrix Trend Analysis, etc
Project Selection by Case Studies and
Pareto Analysis with Introduction – Improve
14:30 group and Application Projects from Financial
Exercise Phase
of DefineTools ITES companies
Change Management Showcasing of Green
Brainstorming
15:30 and Stakeholder FMEA with exercise Belt projects done by
techniques and Pilot
Analysis BPOs and IT companies
Basic Statistics – Project Teams and Benchmarking, 6-3-5,
16:00 Exam (Open Book)
Standard Deviation Presentation skills Pugh matrix, 6 Hats
17.30 Wrap-up Wrap-up Wrap-up Wrap-up
Time Day 5 Day 6 Day 7 Day 8
Hypothesis Tests Full Factorial
9:30 Revision Tests for Attribute data
Revision Experiments Analysis
Measurement System Binary Logistic Use of Design of
10:00 Chi Square test
analysis Regression Experiments
Basic Statistical Correlation Hypothesis Tests for Analysis in Minitab with
11:00
Analysis on Minitab and non-normal data exercises
Introduction to
12:00 Regression Exercises Case study - Exercise
Hypothesis Testing
13:00 Break Break Break Break
Test of Means, t- test, Introduction to Design
13:45 Exercises
Z-test of Experiments
Revision
Test of Proportions, 2
14:30 Multiple Regression Types of designs
proportions test
Test of means for more
Exercises on Multiple
15:30 than 2 samples - OFAT design
Regression
ANOVA
Exam (Open Book)
Presentations by
Presentations by Full Factorial
16:00 Participants, Questions
participants Experiments
and Answers
17.30 Wrap-up Wrap-up Wrap-up Wrap-up

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 Principal Trainer - Profile

AMITABH SAXENA
Anexas Denmark
Amitabh Saxena is a Six Sigma Master Black Belt and PMP with 19 years of quality related experience
in logistics, services and manufacturing domains. He is trained in Six Sigma at AXA University, Paris
and has implemented Six Sigma and Lean in 8 organizations in UK, Europe, Middle East and India. By
education, he is a Chemical Engineer and MBA (Finance) from Jamnalal Bajaj Institute of Management
Studies, Mumbai and has served as Deutsche Bank and RR Donnelley as Vice President- Process
Excellence.

Amitabh’s last assignment was for Process Excellence with Maersk, which is world’s number one
shipping and logistics company. He was based in Copenhagen, Denmark. He has also served as Vice
President – Transformation with Deutsche Bank. Amitabh has experience in various domains like
Logistics, ITES, banking, manufacturing, petrochemical industries, software organizations, financial
and insurance companies. He has worked at senior Six Sigma positions in OfficeTiger-RR Donnelley
(Vice President- Six Sigma), AXA, KPMG and was also associated with Quality Mission Project of
Indian Statistical Institute; Indo Rama (Thailand) Ltd and Bharat Petroleum.

As Master Black Belt, Amitabh has guided more than 300 improvement projects, trained more than
550 Black Belts and 600 Green Belts. He has also trained more than 1000 middle and senior
management personnel in Lean, Balanced Score Card, ISO 9000, CMM and Statistical Process
Control. He has spoken at global and national six sigma summits for IQPC, Marcus Evans, Indian
Statistical Institute, NASSCOM, NIQR, Benchmark and chaired leading conferences on Process
Excellence in India, UK, US, Middle East and several European countries. He is also jury member of
North America Shared Services Process Excellence Award and Symbiosis Lean Six Sigma process
excellence awards.

To know more about Amitabh you can Google him with key words ‘Amitabh Saxena IQPC’ to know
about his professional activities in Europe/Americas and ‘Amitabh Saxena Six Sigma’ to know about
his activities in India.

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_________________________________________________________________________________

Company Profile of Certifying Organization - Anexas Denmark

Anexas Six Sigma Advisory Services, a division of Anexas Consultancy Se. Pvt. Ltd. helps
companies to gain a competitive advantage in international markets by providing process excellence
consulting with specialized services such as Six Sigma, Lean, Balanced Score Card, Project
Management, TRIZ, Business Process Management, simulation for process excellence, System
Architect, etc.

Anexas globally has been providing six sigma services to industry majors such as Siemens, G4S,
Allsec, Cambridge Solutions, Kaypee Electronics, Jabil, King Khaled Hospital, Adeed, Neo Foods,
etc. representing industry sectors from banking, IT, ITES, BPO, Healthcare, Hospitals, shipping,
automobile, furniture, electronics and construction

Our full time internationally recognized professionals have many years of experience in a wide
variety of industries and disciplines including six sigma, business process management, simulation,
quality auditing, quality assurance/quality control and regulatory compliance and product
stewardship. Our process excellence, assessment and process advisory and services staff holds
specialized degrees in various disciplines and have led more than 400 six sigma process
improvement projects across the globe. Some of our personnel have been examiners for prestigious
quality awards like the North America shared services award, Symbiosis Lean Six Sigma Process
Excellence awards, Confederation of Indian Industry (based on EFQM model) Quality Award. Our
team members have been involved with numerous six sigma projects resulting in savings of millions
of dollars. They have participated as speakers and chairpersons in prestigious conferences across
the globe on process excellence like IQPC, NASSCOM, WCBF, Indian Statistical Institute, Marcus
Evans, etc.

In India Anexas professionals are based at Bangalore, Mumbai, New Delhi, Chennai, Hyderabad,
Kolkata, Nagpur, Bhilai and Pune. Anexas worldwide professionals are based at Dubai, Bahrain and
Riyadh in the Middle East, London and Copenhagen in Europe and New York in United States

Anexas is business oriented and pragmatic in its approach towards implementation of six sigma as
a business initiative. We value our relationship with our clients and are committed to helping them to
achieve their business objectives through six sigma performance improvement methodologies.

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 SIX SIGMA BLACK BELT BOOK OF KNOWLEDGE

1. Why Do Six Sigma

a. Definition and graphical view of Six Sigma
i. Overview of business applications
ii. Example Sigma Levels
iii. Introduction to DPMO and cost as metrics.
b. Comparisons between typical TQM and Six Sigma Programs.
c. Origins and Success Stories.
2. How to Deploy Six Sigma
a. Leadership responsibilities.
b. Description of the roles and responsibilities.
c. Resource allocation.
d. Data driven decision making.
e. Organizational metrics and dashboards.
3. Six Sigma Projects
a. Project Focus.
b. Selecting Projects.
c. Overview of DMAIC methodology.
d. Project Reporting.
4. Incorporating Voice of the Customer
a. Kano.
b. Customer Focus and the Leadership Role.
c. Overview of QFD.
d. Customer Data.
e. Big Y's, Little Y's.
5. DEFINE: Project Definition
a. Pareto Diagrams.
b. Process Maps.
c. Matrix Diagrams.
d. Project Charters.
e. Reporting.
6. DEFINE: Project Financials
a. Quality Cost Classifications.
b. Quantifying Project Benefits.
c. Calculations.
7. DEFINE: Goals & Metrics
a. CTC, CTQ, CTS Parameters.
b. CTX Flow-down Model
c. Measurement & Feedback.
d. DPMO
e. Calculating Sigma Levels.
8. DEFINE: Change Management / Teams
a. Problems with Change.
b. Achieving Buy-In.
c. Team Formation, Rules & Responsibilities.
i. Stages of Team Development.
ii. Overcoming Problems.
d. Consensus Building
i. Affinity Diagram.
ii. Prioritization Matrix.
9. MEASURE: Tools

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 a. Measure Stage Objectives
b. Flowcharts.
c. Process Maps.
d. SIPOC.
e. Box-Whisker Plots.
f. Cause & Effect Diagrams.
g. Check Sheets.
h. Interrelationship Digraph.
10. MEASURE: Establishing Process Baseline
a. Enumerative vs. Analytic Statistics.
b. Process Variation.
c. Benefits of Control Charts.
d. Requirements vs. Control.
e. Control Chart Interpretation.
11. MEASURE: X-Bar Charts
a. Uses.
b. Construction & Calculations.
c. Assumptions.
d. Rational Subgroups.
e. Sampling Considerations.
f. Interpretation.
g. Run Test Rules.
12. MEASURE: Individuals Data
a. Uses.
b. Construction & Calculations.
c. Assumptions.
d. Sampling Considerations.
e. Interpretation.
f. Overview of Other Individuals Charts.
i. Run Charts.
ii. Moving Average Charts.
13. MEASURE: Process Capability
a. Histograms.
b. Probability Plots.
c. Goodness of Fit Tests.
d. Capability & Performance Indices.
i. Relative to Process Control.
ii. Interpretation.
iii. Estimating Error.
14. MEASURE: Attribute Charts
a. Uses.
b. Selection.
c. Construction & Calculations.
d. Sampling Considerations.
15. MEASURE: Short Run SPC
a. Uses and Calculations.
16. MEASURE: Measurement Systems Analysis
a. Stability Studies.
b. Linearity Analysis.
c. R&R Analysis.
i. Range Method Calculations.
ii. Interpretation.
iii. Using Control Charts.
iv. Destructive Tests.
v. ANOVA Method.
17. ANALYZE: Lean Thinking

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 a. Definition of Waste.
b. Analyzing Process for NVA.
i. Cycle Efficiencies
ii. Lead Time and Velocity
c. Methods to Increase Velocity.
i. Standardization
ii. Optimization
iii. Spaghetti Diagrams
iv. 5S
v. Level Loading.
vi. Flow
vii. Setup Reductions
18. ANALYZE: Sources of Variation
a. Confidence Intervals on Mean
b. Hypothesis Test on Mean ( z test, t test)
c. Hypothesis Test on Mean of Two Samples (2 sample t test)
d. Contingency tables.
e. Chi-Square Tests
f. Non-parametric Tests.
19. ANALYZE: Regression Analysis
a. Scatter Diagrams.
b. Linear Model.
c. Interpreting the ANOVA Table.
d. Confidence & Prediction Limits.
e. Residuals Analysis.
f. Overview of Multiple Regression Tools
20. ANALYZE: Multiple Regression
a. Interaction Plots.
b. Interpreting ANOVA Tables.
c. Model Considerations.
d. Stepwise Regression.
e. Residuals Analysis.
21. ANALYZE: DOE Introduction
a. Terminology
b. DOE vs. Traditional Experiments
c. DOE vs. Historical Data
d. Design Planning.
e. Design Specification.
f. Selecting Factors and Levels.
g. Complete Factorials.
h. Fractional Factorials.
i. Aliasing.
ii. Screening Designs.
22. IMPROVE: Design Selection
a. Desirable Designs.
b. Performance.
i. Balance.
ii. Orthogonality.
iii. Resolution.
c. Other Design Models.
i. Saturated Designs.
ii. Plackett Burman Designs.
iii. Johns 3/4 Designs.
iv. Central Composite Designs.
v. Taguchi Designs (mention).
23. IMPROVE: Tools

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 a. Improve Stage Objectives.
b. Tools to Prioritize Improvement Opportunities.
c. Tools to Define New Process Flow.
i. Lean Tools to reduce NVA and Achieve Flow.
d. Tools to Define & Mitigate Failure Modes.
i. PDPC.
ii. FMEA.
iii. Preventing Failures.
e. Reference to Tools for Defining New Process Levels.
24. CONTROL: Tools
a. Control Stage Objectives.
b. Control Plans.
c. Training.
d. Measuring Improvement.
25. CONTROL: Charts
a. X Bar-R, IMR
b. p, np charts.
c. c, u Charts
26. Design for Six Sigma Overview
a. Methodology.
b. Tools for DFSS.