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Table of Contents
WELCOME TO MICROSTRATEGY EDUCATION 3 SDK DEVELOPER LEARNING PATH 40
JUMP START: YOUR MICROSTRATEGY EDUCATION FOR FREE 4 10.212 Portal Integration (1 day) 41
10.117 Jump Start Dashboards and Data Discovery (1 day) 5 10.213 SDK for Customizing Analytical Applications (2 days) 42
10.118 Jump Start Advanced Reporting (1 day) 6 10.221 SDK for Customizing Mobile Applications (2 days) 43
10.119 Jump Start Enterprise Applications (1 day) 7 10.231 SDK for Customizing Enterprise Security (1 day) 44
10.123 Jump Start Enterprise Mobility (1 day) 8 10.511 Advanced SDK for Customizing Visualizations (2 days) 45
10.133 Jump Start Digital Identity (1 day) 9 10.512 Advanced SDK for Customizing Branding (2 days) 46
10.513 Advanced SDK for Integration and Single Sign-on (2 days) 47
OUR COMPREHENSIVE CATALOG OF CLASSES 10
10.521 Advanced Mobile Customizations with SDK (2 days) 48
ANALYST LEARNING PATH 11
10.531 Advanced SDK for Enterprise Security (2 days) 49
10.000 Whats New in MicroStrategy 10 (2 days) 12
10.111 Overview of Enterprise Analytics (2 days) 13 MICROSTRATEGY 10 CERTIFICATIONS 50
10.114 Visual Data Discovery: MicroStrategy Desktop (1 day) 16 UPGRADING FROM V9 TO V10 CERTIFICATIONS 53
MicroStrategy Education is, first and foremost, thoroughly committed to creating compelling content for
the various industries we support, and refreshing our courses frequently to support our software release
schedule. Equally important to us is the student experience when it comes to Education delivery and
knowledge consumption. Our Curriculum Developers bring with them not just experience in editing
and writing but an understanding of the user experience, how an individual learns, and how to create
workshops and lecture material that instills knowledge and stays with individuals once they leave the
classroom environment. The synergistic union of our curriculum developers, our education delivery
consultants, and experts in our technology organization has led to a collaborative effort in producing a
comprehensive catalog of courses, learning paths, and certifications for our users.
But success for us is based on our relationship with you. I have a simple philosophy when it comes to my
mission with the MicroStrategy Education teamCustomers provide feedback because they care, and
because they value our product. That philosophy drives us to always ask ourselves not whether we can
do better but how we can do better. Historically, our courses focused on analytics, appealed to the more
advanced user and assumed a level of MicroStrategy expertise. Building this course catalog required a
paradigm shift in our thinking. Today, learning paths for Analysts, Administrators, and SDK Developers
ensure that every course builds a foundation, and helps you gain skills no matter your level of MicroStrategy
expertise. We also recognized that time constraints and preferred methods of learning vary. So, hands on
class workshops, videos, short micro-learnings, and Self-Paced E-learning allow you to learn when you want
and how you want. Our E-learning courses continue to gain popularity as we see more customers purchase
the Enterprise Licensing edition of these courses to drive mass adoption within organizations. Last but not
least, I am extremely pleased to announce the launch of our brand new MicroStrategy Certifications. We
built these certifications with one word in mind TRUST. Any individual in your organization certified
under our new certification protocol can be trusted to have the knowledge and skill sets to leverage the
MicroStrategy platform.
In closing, I want to thank you for helping us get here. Your support and feedback have been instrumental in
the improvements we have and will continue to make as a team.
Sincerely,
Rohit Amba
SVP, MicroStrategy Global Education
ramba@microstrategy.com
Jump Start:
Your MicroStrategy Education for free
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Skills you gain Building reports based on pre-designed reports and templates
Report Services documents
Introduction to basic analytical reporting objects
2. Creating metrics and filters
Create simple reports
Building metrics to calculate data
Overview of boardroom-quality document creation
Building filters to filter data on reports
Overview of advanced metrics
3. Report Services documents
MicroStrategy products covered
Formatted data displays: Basic documents
MicroStrategy Web Creating a document: Document Editor
MicroStrategy Report Services Building your document: Document objects
Right for you if Organizing the document: Document sections
You want to create reports, documents, and interactive documents 4. Interactive documents
(enterprise dashboards), while also learning about MicroStrategys Adding interactivity to a document
product offerings and Educations course catalog 5. Advanced reporting
Add smart totals to compound metrics: Smart metrics
Specify the attribute to use in the metric calculation: Level metrics
Make time-based comparisons: Transformation metrics
Grouping attribute elements: Custom groups
Dynamically modify the contents of a report: Prompts
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Set up a simple user badge in MicroStrategy Usher Security analysis of logical and physical assets and VPNs/firewalls
Design a simple security network of logical and physical assets Usherizing MicroStrategy Web
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Introductionto
Overviewof EnterpriseSecurity
Analytics
EnterpriseMobility Analytics
Reporting
10.121 10.132
SPECIALIST
10.112
Visual Data
Overviewof VisualData
Discovery Overviewof
Enterprise Discovery
MicroStrategy EnterpriseSecurity
Analytics VisualInsight
Desktop 10.131
10.111 10.113
10.114
CERTIFICATIONS
10.111 10.411
10.112 10.412
10.113 10.413
10.121 10.421
10.131 10.711
10.132 10.431
Formerly known as MCD
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appealing interactive dashboards. Learn how to turn your data into Desktop foundations
visualizations that enable you to quickly and easily analyze trends and Import data
key performance indicators. Analyze your visualization by applying 2. Create a dashboard with data visualizations
thresholds, drilling, and filters. Easily export the dashboard to share Desktop interface
with others and access your data on the go. Types of visualizations
3. Analyze visualizations
Skills you gain
Group related data objects: Layer data
Import and refine data to create dashboards Limit data to specific values: Filters
Display data within appropriate interactive visualizations for Easily identify trends
most effective business analysis Dig deeper into your data: Drilling
Analyze data effectively for a given graph type Highlight important changes to your data: Thresholds
MicroStrategy products covered Create a metric based on existing metrics: Derived metrics
MicroStrategy Desktop Enhance your dashboard: Adding text and images
4. Publish dashboards
Right for you if
Annotate a dashboard
You want to learn how to create a visually appealing interactive
Save a dashboard
dashboard to improve your business analysis
Export a dashboard
Export a visualization
Further analyze your data
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Gain the practical knowledge needed to build and deploy an entire You are a business analyst or security professional who wants to learn
enterprise security network to secure the enterprises processes, the fundamentals of the Usher Identity platform
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Master the skills necessary to design and build enterprise security 10.111 Overview of Enterprise Analytics
analytics enriched with data from various corporate resources. 10.131 Overview of Enterprise Security
Includes hands-on exercises to build out enterprise security analytics. Topics
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Course description
Create and maintain the foundation of an enterprise analytics Best class experience if you have
application by developing a physical schema and logical model from 10.111 Overview of Enterprise Analytics
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Product: ANALYTICS MOBILE IDENTITY | Delivery method: INSTRUCTOR LED E-LEARNING VIDEO
Right for you if Highlighting data that meets thresholds: Conditional formatting
Tooltips: Providing additional information
You are an advanced analyst who needs to create documents to
4. Adding data to documents: Datasets
combine data from multiple sources, provide interactivity, and
Providing the data displayed on documents
control formatting down to the pixel
Using multiple datasets
Best class experience if you have Reports that use multiple datasets
10.112 Introduction to Analytics Reporting Calculated expressions: Combining metrics from multiple
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In hands-on exercises, create two interactive documents and a Design for multiple mobile devices: Multiple views
Visual Insight dashboard, and link them together to create a mobile Further analyzing your data: Drilling
app. Use a variety of Mobile widgets and interactive document Provide additional information to users: Information windows
components. Learn applicable tasks for Mobile administrators to help Add interactivity to Mobile apps: Mobile widgets
you design a powerful and effective mobile app. Advanced app navigation
2. Enhance your app with Visual Insight and Transaction Services
Skills you gain Visual Insight dashboards
Add complex interactive analysis to a Mobile app Transaction Services
Configure an app with code-free customizations 3. Code-free customizations
Robust app navigation functionality Customize your app without using code
Make personal design decisions for app creation Let users customize displayed data with prompts
Apply design principles for a polished app Configure the home screen for your mobile device
Overview of app performance analysis tools Enable My Reports folder
MicroStrategy products covered 4. Understand the impact of Mobile administration
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Learn how to save and store business decisions and initiate 1. Introduction to MicroStrategy Transaction Services
transactions in your mobile apps. Create mobile applications with Building blocks of Transaction Services: Freeform SQL and
value. Build workflows with stored procedures, input dependent text, Transaction Services terminology
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Automating MicroStrategy
Administration EnginesandSQL
EXPERT
10.613 10.712
Advanced Advanced
MASTER
Analytics Advanced
Administrationfor Administration for
PerformanceTuning BigData
EnterpriseMobility EnterpriseSecurity
10.611 10.612
10.621 10.631
SPECIALIST
CERTIFICATIONS
10.311
10.611
10.312
10.612
10.313
10.621
10.321
10.631
10.331
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Understand big data from the ground up, including structured, You are a business intelligence professional interested in learning
unstructured, and semi-structured data attributes of big data, as about big data and leveraging MicroStrategy for a comprehensive
well as use cases. Get specific experience with Hadoops ecosystem, big data solution
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Learn how MicroStrategy masters the challenges of Big Data for 1. Overview of big data
organizations. Understand methods to maximize value and speed Attributes of big data
connecting to and configuring sample big data sources, 2. Working with NoSQL sources
understanding real-time processing, specific Big Data security NoSQL and NoSQL sources
challenges, and learn how to fine-tune performance. MicroStrategy-NoSQL database connectivity options
Real-time analytics
Skills you gain
Streaming
Data retrieval from NoSQL sources 3. Real-time processing architecture
Security in a big data environment Framework and industry adoption
Tuning Cloudera Impala Using MicroStrategy with Storm and Spark Streaming
Configuring and reporting on Apache Solr data 4. Security in a big data environment
Real-time analytics Security in Hadoop
MicroStrategy products covered Other security options
MicroStrategy Developer MicroStrategys security model
5. Performance optimization for big data access
Right for you if
Emerging technologies for addressing big data challenges
You are an administrator, project designer, data quality expert, or
Generalized big data analytics workflow
security specialist who wants to access big data sources, optimize
Best practices for performance optimizations
their performance, and ensure adherence to security requirements
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Learn to use MicroStrategy automation tools for speeding up and You are a MicroStrategy administrator who wants to speed up your
streamlining common administrator tasks to manage your system. regular tasks and automate frequently repeated actions
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OC SW JV OC SW JV
SDKforCustomizing
PortalSDK
AnalyticalApplications
10.212
10.213
JV JS XML JN .NET JV JS XML JN .NET
LEGEND
JV Java .NET .NET OC ObjectiveC XML XML JS Javascript SW Swift JN JSON
CERTIFICATIONS
10.511
10.212
10.512
10.213
10.513
10.221
10.521
10.231
10.531
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Eclipse experience
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Mac computer
Digital .png photo (400 x 400 pixels) of you for your badge
Registered at developer.usher.com
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JavaScript experience
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Java experience
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organization. Covers External Security Modules, external debugging 1. Single sign-on: Concepts and workflow
tools, and third-party portals to integrate MicroStrategy Web using Overview of Web SDK and SSO
the SSO methodologies learned. Includes hands-on exercises Supported authentication providers
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Basic HTML, CSS, and JSON files Changing app icons and splash screen
Create a new Swift class with binding Creating a custom help system
Install a toolchain in Xcode and use a toolchain to compile Using custom fonts
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You are an advanced SDK developer who wants to use Usher to its
fullest potential
Java experience
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MicroStrategy 10 Certifications
SPECIALIST
10.011 MCSA Certification Project (1 day) Suggested Pre-Courses (Each course offers an exam)
Validate your core skills across MicroStrategys reporting 10.111 Overview of Enterprise Analytics (2 days)
products, to design and create reports, visual interactive 10.112 Introduction to Analytics Reporting (2 days)
dashboards, boardroom documents, and mobile apps. 10.113 Visual Data Discovery Visual Insight (2 days)
Demonstrate your knowledge of fundamental MicroStrategy 10.121 Overview of Enterprise Mobility (2 days)
10.131 Overview of Enterprise Security (1 day)
reporting concepts.
10.132 Enterprise Security Analytics (1 day)
10.019 MCSAD Certification Project (1 day) Suggested Pre-Courses (Each course offers an exam)
Certifies your knowledge in foundational administration 10.311 Administration for Enterprise Analytics (3 days)
management of a MicroStrategy environment, using the 10.312 Administration for MicroStrategy Cloud (2 days)
appropriate tools to manage typical BI and mobile deployments 10.313 Introduction to Big Data (1 day)
and user authentication, system and object maintenance, and 10.321 Administration for Enterprise Mobility (1 day)
basic Big Data setup and management. 10.331 Administration for Enterprise Security (1 day)
10.013 MCSD Certification Project (1 day) Suggested Pre-Courses (Each course offers an exam)
Demonstrate your skills in fundamental customizationscenarios, 10.212 Portal Integration using SDK (1 day)
implementing common branding and logo changes using 10.213 SDK for Customizing Analytical Applications (2 days)
MicroStrategys SDK tools. Certify your ability to set up MicroStrategy 10.221 SDK for Customizing Mobile Applications (2 days)
reports within common portal technologies, and customize basic 10.231 SDK for Customizing Enterprise Security (1 day)
mobile app behavior per your organizations requirements.
MASTER
10.012 MCMA Certification Project (2 days) Suggested Pre-Courses (Each course offers an exam)
Certifies your expertise in designing and creating 10.411 Project Architecting (3 days)
MicroStrategys business intelligence analytics applications. 10.412 Advanced Analytics Reporting (2 days)
Demonstrate your comprehensive skills across project 10.413 Advanced Documents (2 days)
10.421 Advanced Mobile Applications (2 days)
design and object creation, through to advanced reporting,
10.711 Data Mining and Predictive Analytics (2 days)
documents, mobile applications, and data mining functionality.
10.431 Advanced Enterprise Security Analytics (1 day)
10.020 MCMAD Certification Project (2 days) Suggested Pre-Courses (Each course offers an exam)
Validate advanced knowledge to perform enterprise system 10.611 Analytics Performance Tuning (2 days)
tuning, work with MicroStrategy Cloud configurations, 10.612 Advanced Big Data (1 day)
and run Big Data implementations. Demonstrate your 10.621 Advanced Administration for Enterprise Mobility (1 day)
10.631 Advanced Administration for Enterprise Security (1 day)
expertise to manage and administer complex business
intelligence implementations.
10.022 MCMD Certification Project (2 days) Suggested Pre-Courses (Each course offers an exam)
Show your expertise in customizing MicroStrategy Web 10.511 Advanced SDK for Customizing Visualizations (2 days)
and Mobile with your organizations complex branding 10.512 Advanced SDK for Customizing Branding (2 days)
requirements and implementing custom data visualizations. 10.513 Advanced SDK for Integration and Single Signon (2 days)
Demonstrate your skills setting up and running a singlesign-on 10.521 Advanced Mobile Customizations with SDK (2 days)
10.531 Advanced SDK for Enterprise Security (2 days)
implementation with MicroStrategy and common 3rd party
authentication products.
MicroStrategy CPE
(Certified Platform
Engineer) This type of certification is not offered in v10.
(amalgamation of all
v9 certs)
The successful implementation and deployment of any projectis dependent on the knowledge and skills
of those implementing. Empower your workforce, facilitate enterprise success, and stay up to date with
MicroStrategy Education and create project success with a variety of Education purchase options.
The Perennial Education Pass (PEP) is a 12-month user subscription Our clients needs are unique their Education packages should
that provides unlimited access to our comprehensive course catalog. be too. Training Units are ideal for customers who wish to
have MicroStrategy Instructors onsite for training Developers,
Benefits:
Administrators and power users, or customers implementing
Access to Instructor led delivery (Online & in global
MicroStrategy for the first time.
MicroStrategy locations), E-learning modules, & recorded
instructor led courses Benefits:
Stay ahead or advance your skills with our quarterly course Access to customer onsite training delivery for up to 20 students
updates and new course additions at 54 Training units/days
Learn at your own pace Access to all training options you have with a PEP and ideal for
Build & validate knowledge with Learning paths, and customers who do not plan to purchase more than five days of
certifications for Analysts, Developers & Administrators total training.
PEPs are priced at $3,500 per named user and are perfect for With Training Units (TUs), you can purchase $100 gift cards and
organizations that plan on more than five days of training for redeem them on courses, certifications or type of training delivery
individuals on an annual basis. most applicable for your team. Anticipating more training needs this
Our teams will work with you to provide the right Education year? Buy TUs in bulk to ensure employee skills will be developed to
offering. To find out how to get started, talk with your Account align with your strategic goals. Pricing for individual courses can be
Executive or contact the Education department directly at: found on the summary page of the catalog.
Benefits: *Pricing:
Self-paced learning that mirrors Instructor-led courses First time E-courseware purchase
Simulations in MicroStrategy environments Up to 249 licenses: $10K
Quizzes to track progress
250-499 licenses: $20K
Host on internal LMS system
Tiered pricing based on number of MicroStrategy web licenses 500+ licenses: $30K
10.414 Advanced Project and Object Design education@microstrategy.com. You can also visit us online through
the MicroStrategy learning portal at microstrategy.csod.com
10.114 Visual Data Discovery: MicroStrategy Desktop
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Q. How do I register for a Jump Start class? Q. How long is a certification project?
A. You can learn more about the Jump Start program and register for A. For a specialist level certification, the project is one day while a
the free classes nearest your location at: https://www.microstrategy. master level certification project takes two days.
com/us/services/education/jump-start-classes#
Q. What happens to my v9 certification? Is it still valid?
Q. How do I register for a paid class? A. Yes, you are still certified in v9. With the advent of MicroStrategy
A. You can register, pay for, and manage all your classes within the 10, we encourage you to be certified in version 10 to augment
Learning Portal, located at: https://microstrategy.csod.com your MicroStrategy expertise. See the diagram on the page 53 on
how you can align your current certification into a
Q. What is the MicroStrategy Learning Portal?
version 10 certification.
A. The Learning Portal is an online Learning Management System
where you can register, purchase and manage all your education Q. What language(s) are available for certification projects?
needs. Each user has their own transcript showing completed and A. All certification projects are currently offered in English only.
upcoming classes. You can access the Learning Portal at:
Q. What happens if I do not pass the certification project?
https://microstrategy.csod.com
A. If you do not pass a certification project, you must re-attempt it
Q. What is a PEP? and pass it to get your certification. You may want to refresh your
A. A Perennial Education Pass (PEP) is a 12-month user subscription knowledge base by attending the recommended classes.
that provides unlimited access to our comprehensive course catalog.
Q. Do I have to take classes to take a certification project?
PEPs are priced at $3,500 per user, making them the best value in
A. It is not required to take the supporting classes. However, the
MicroStrategy Education.
suggested classes are strongly recommended as they prepare for the
Q. How is a PEP different from a TU? certification projects by providing you with the proper knowledge in
A. With Training Units (TUs), you can purchase $100 gift cards and the various topics related to the certification project.
redeem them on any course, certification, or private training for
Q. Why do certifications no longer require
your team. Anticipating increased training this year? Buy TUs in
comprehensive exams?
bulk to ensure employee skills will be developed to align with your
A. MicroStrategy raised the standards for certification by using a
strategic goals.
project based approach to evaluate the skills of a candidate for
Q. Can I purchase individual courses? certification. This way, you can prove your knowledge in a practical
A. Know the exact course you need to take? You can purchase way rather than a series of theoretical questions.
courses la carte through the MicroStrategy Learning Portal. Each
Q. I am a Certified Platform Engineer (CPE) in v9, is there a v10
day of training costs $700. Engineer certification?
Q. Where can I get more information on my A. No. MicroStrategy does not offer a certification that includes all
purchasing options? other certifications in one. Because of the wide variety of roles, each
A. The latest details about these options can be found at: participant determines the area of expertise they want to certify on
and selects a unique certification to do so.
https://www.microstrategy.com/us/services/education#
purchasing-options
Q. How do I prove my certification to a third party? Q. I dont have time to dedicate full days to training right
A. You can print your transcript and certificate from The Learning now. Is there still an option that can help me learn more
about the tool?
Portal, or you can use the MicroStrategy Certified badge you earned
on your rsum or business card. Make sure you follow the badge A. Absolutely! We have a growing offering of our full-length courses
usage guidelines. that have been turned into self-paced options. These are modeled
off the same great content as instructor led courses but allow you
Q. What is the passing grade for a certification project? to work at your own pace. These interactive modules can also be
A. 80%. embedded in your companys LMS for tracking purposes and include
quizzes and hands-on simulations as well as the ability to bookmark
Q. What resources are allowed during a certification project?
and search for meaningful topics.
A. You may use your course manuals, MicroStrategy online help,
MicroStrategy product manuals, and the MicroStrategy Knowledge Q. Who should I contact for general questions about
Base for assistance in completing the project. However, you may MicroStrategys education offerings or to schedule training?
not ask anyone for assistance. See the certification manual for more A. You can email us at education@MicroStrategy.com or reach us toll
specific rules on your certification. free, Monday-Friday at 1-877-232-7168 from 3am EST-5pm EST.
CATALOG SUMMARY
EN ENGLISH JA JAPANESE FR FRENCH DE GERMAN IT ITALIAN ES SPANISH ZH CHINESE PT PORTUGUESE KO KOREAN
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Our residential nerds and misfits with unique personalities Name: Rakesh Arora
responsible for bringing you a ton of awesome content. Title: Senior Principal Curriculum Developer
Location: Tysons, VA
Name: Davida Kosa
Expertise: MicroStrategy administration and project architecting
Title: Senior Curriculum Developer
Location: Tysons, VA Content Focus: MicroStrategy administration and
Usher-related courses
Expertise: 17 years at MicroStrategy writing technical content.
Certifications: MicroStrategy Certified Engineer (MCE)
Passed boot camp when it was 6 weeks long and required creating
a project from scratch (including loading data with SQL) and a dress- Interesting Fact/Hobby: I am a fan of the Washington Capitals.
for-an-interview presentation in front of your boss. Started working
on MicroStrategy 6.x; wrote about Report Services documents since Name: Michal Maliszewski
their inception. Title: Principal E-learning Curriculum Developer
Location: Warsaw, Poland
Content Focus: Analytics classes: VI dashboards, documents, reports,
and the project objects to create them, from specialist through Expertise: Managing the production of eLearning content,
expert levels. software engineering and databases, game development, graphics,
Certifications: MicroStrategy technical boot camp; Professional and multimedia.
Writing and Technical Communication from University of Content Focus: Whatever the problem is, Im going to fix it.
Massachusetts, Amherst.
Certifications: Microsoft programming courses: C#, ASP .NET, SQL
Interesting Fact/Hobby: When I was a kid, I was sure I was going Server, Visual Studio .NET. Awards from major Polish photography
to write books when I grew up. I just didnt know that they would portals plfoto.com: picture of the day4 times, distinguished author2
be instruction manuals and course guides instead of mysteries and times, distinguished photos award14 times, 1st and 3rd place in
dragon-slaying quests to save the elven world. photographic competitions at fotopolis.pl and mmwarszawa.pl.
Expertise: Technical challenges within the department and his Name: Lauren Burger
personal life. Has programming skills spreading from VB6 to Java and Title: Curriculum Developer
.NET. Recently added Swift to the list. Graphical skills in many tools Location: Tysons, VA
including FrameMaker, Visio and others.
Expertise: MicroStrategy mobile. Led MicroStrategy
Content focus: SDK classes for Analytics, Mobility and Identity implementation and education for former employer. Taught English
Certifications: Intel Retail Professional, Geek Squad Repair to Chilean college students who didnt want to learn English.
Agent (Platinum) Degrees in English and Spanish.
Interesting Fact/Hobby: Reading and programming are my ways to Content Focus: Mobile, Desktop, and Jump Start.
relax. I build computers as well. If there is a CPU inside, Im interested.
Certifications: MicroStrategy boot camp, TEFL..
Parle franais couramment: Bonjour tous!
Interesting Fact/Hobby: I love to travel even though I almost got
stranded on an island in Colombia and had to take a boat full of trash
back to Cartagena. I really enjoy reading. I typically read at least one
book a week. Ill read anything you put in front of me, but magical
realism and historical fiction are my favorite genres.
Expertise: E-learning specialist with 7+ years of experience in Expertise: Roxy has 15 years of MicroStrategy experience writing
e-learning development and project management. Authoring tools and managing technical content (user guides, class lectures and
like Adobe Captivate, Articulate Storyline, Camtasia etc. are my exercises) across Analyst, Project Design, Administration, and SDK
everyday life.. Developer products.
Content Focus: Im responsible for creating modern, engaging Content Focus: Advocating the user perspective for our software,
e-learning trainings in different forms: web based trainings, video instruction manuals, and classes.
trainings etc. Certifications: MicroStrategy Certified Business Intelligence Consultant
Certifications: Project management certificates: Agile PM Interesting Fact/Hobby: Ive gotten 2 World of Warcraft characters
Foundation, PRINCE2 Practitioner, Professional Scrum Master I, SAFe to level 85 (when the cap was 85). In real life I shoot a 16lb traditional
Program Consultant. recurve (no sight, no rest, no tech.)
Interesting Fact/Hobby: : I have BA in Economics, but Ive never
worked in that industry. Im a huge fan of soccer and speedway (4
guys riding the motorcycles without brakes competing over four
anti-clockwise laps of an oval circuit).
Expertise: Developer and Administration Expertise: 10+ years hands on end to end MicroStrategy development/
Courses Taught: Analyst and Master Level Analytics and training: Installation/configuration, Administration, requirements
Administration courses. gathering, data modeling, SQL tuning, MicroStrategy schema design,
and MicroStrategy report/document/dashboard design
Certifications: MicroStrategy Certified Designer (MCD)
Courses Taught: Analyst, Master, and Expert level Analytics and
Languages Spoken: Spanish, English
Administration classes, as well as Analyst and Master level SDK.
Interesting Fact/Hobby: I love challenges and opportunities to
Certifications: MicroStrategy Certified Designer (MCD)
learn something completely new. Whether social, educational,
physical activities, food, you name it, I enjoy trying new things. Languages Spoken: English
Expertise: I have a B.A. in Communication and a B.A.S in Information Expertise: MicroStrategy products, Oracle Middleware 11g, Firmware
Management-Database Administration. I have strong hands-on and embedded engineering, and Oil & Gas and Manufacturing Hi-
experience in technical support and data analysis. I am also trilingual. Tech instrumentation
Courses Taught: I currently teach Jump Start classes and all Analyst Courses Taught: Jump Start courses as well as all Analyst level
level courses. Analytics courses and some Master level Analytics and
Designer (MCD), and Oracle 11g SQL Fundamentals Certifications: Certified MicroStrategy Analyst (MCA), Certified
Languages Spoken: French, English, Arabic MicroStrategy Designer (MCD), Oracle Exalogic Elastic Cloud
Specialist, and Oracle Access Management Suite Plus 11g Specialist
Interesting Fact/Hobby: I enjoy reading, travelling (have been in
more than 30 countries around the world). I am also a pilot amateur Languages Spoken: English, Spanish
of the Cessna 172 (25 hours in my record). Interesting Fact/Hobby: I enjoy soccer, hiking, and Ruby on
Rails programming.
Name: Francisco de la Cruz
Title: Training Consultant Name: James Pollard
Location: Atlanta, GA Title: Senior Training Consultant
Location: Grant Pass, OR
Expertise: Business Intelligence professional with 7+ years of
experience in Financial/Public Services and Consumer Goods. Expertise: Creating customized demos, exercises, quizzes, tests, and
Experience working in both back end (ETL/DWH) and front end projects using customer data.
(reporting) layers with a different number of technology tools Courses Taught: Analyst, Master, and Expert level courses in
including MicroStrategy. Worked in the consulting industry for 4+ Analytics and Administration. SDK will soon be added to this list.
years. Holds a bachelors degree in Electronic Systems Engineering at
Certifications: MicroStrategy Certified Designer, and TESL (Teaching
ITESM Campus Monterrey and is an MBA Candidate 2018 at EGADE
English as a Second Language) Canada Certificate
Business School.
Languages: English, French
Courses Taught: Jump Start program, Analyst level Analytics courses,
and some master level Analytics and Administration courses. Interesting Fact/Hobby: Online collaborative learning, organizer of a
beach volleyball Meetup group, and self-taught music theorist/pianist.
Certifications: IBM WebSphere Integration Developer (WID), and
MicroStrategy Certified Designer (MCD)
Expertise: I have a Master of Public Policy in Economics from Expertise: Previously worked in Technical Support on the Client
Pepperdine University. I have a background in Econometrics/Data and Usher teams prior to joining Education. Resulting knowledge
Modeling, SQL on Big Data to measure how digital tools influence and direct experience working with and troubleshooting the clients,
consumer path to purchase, database architecture, data mining, tools, and engines, as well as all Usher platform components.
predictive analytics, and reporting.
Courses Taught: Most Analyst, and some Master, level Analytics and
I am a former faculty member at the National Hispanic University, Administration courses
American History, Polysci, San Jose, CA. I am also certified bilingual
Certifications: MicroStrategy Certified Analyst (MCA), and
and CPR/1st Aid Instructor by American Red Cross.
MicroStrategy Certified Designer (MCD)
Courses Taught: Currently teaching Analyst and Master level
Languages: English
Administration and Analytics courses, will be teaching the entire
Interesting Fact/Hobby: I am a classically trained percussionist,
course catalog soon.
and have performed in orchestras and music festivals across the US
Certifications: MicroStrategy Certified Designer (MCD), and Russian
and internationally.
Language Certification
Languages: English, Spanish, Russian, learning Armenian and Name: Luiz Walther di Pietro Filho
Brazilian Portuguese Title: Training Consultant
Interesting Fact/Hobby: Recruited by Urban Myer and played Location: Sao Paulo, Brazil
football at BGSU. My passion is language, programming and spoken.
Expertise: Graduated in Electrical Engineering and MBA in Industrial
3rd generation, I learned Russian in school in part to honor my great-
Automation, worked for the last 12 years in BI and Data Engineering
grandmother who interpreted for the Eisenhower administration. My
companies, as Technical Trainer and Field Service Engineer in the
job is my hobby because its something I love doing.
whole LATAM, delivering training in Portuguese, Spanish and English.
Special interest and expertise in Data Science with Internet of Things
Name: John Merideth
and Industrial Asset Management.
Title: Senior Training Consultant
Courses Taught: Focus on Jump Start and Analytics courses.
Location: Bedford, NH
Certifications: MicroStrategy Certified Designer (MCD), and MS SQL
Expertise: Background includes 30+ years of teaching and 40+
Server Database Development
years of technical skills and experience. Has worked as a database
Languages: Portuguese, English, Spanish
administrator, network administrator, programmer and IT manager.
Interesting Fact/Hobby: I love D20 RPG games such as Dungeons
Courses Taught: Can teach all Analyst, Master, and Expert level
and Dragons and World of Warcraft, as well as Flashback Music from
courses across all topics.
60 to 00.
Certifications: MicroStrategy Certified Designer (MCD) Platinum, and
Training certifications from Comptia, Microsoft, and Citrix
Expertise: Project Management, Business Analysis, Education Expertise: Helping and supporting customers to reach their training
goals by performing needs analysis and creating training proposals.
Courses Taught: All save for OEM and SDK classes (so far).
Courses Taught: Analyst level Analytics and Administration classes.
Certifications: MicroStrategy Certified Designer (MCD), and PGCE
Certifications: MicroStrategy Analyst Specialist, MicroStrategy
Languages: English, French, SiSwati, Zulu
Administrator Specialist, and Blended Learning Fundamentals
Interesting Fact/Hobby: I embarked on learning Chinese at the
Languages: French, Arabic, English
same time as I started my career with MicroStrategy.
Interesting Fact/Hobby: I dont have dreams, I have goals.
Name: Stephen Goodson
Title: Senior Training Consultant Name: Bee Hua Goh
Location: Brooklyn, NY Title: Training Consultant
Location: Singapore
Expertise: Over 25 years of Business Intelligence experience
providing training and consulting services. My roots are in the Expertise: Multiple Regression Modeling, Time Series Analysis and
securities industry where I spent 10 years as a data analyst and Forecasting, Application of Decision Support Methods (eg. Decision
trainer specializing in mortgage and debt securities. My initial BI Trees, Artificial Neural Networks, Simulation), and Data Mining
experience included analyzing mortgage-related data for securities Courses Taught: All Analyst, and some Master, level Analytics and
industry clients. I specialize in training needs assessment and the Administration classes.
development and delivery of private training engagements.
Certifications: MicroStrategy 10 Certified Analyst (MCA),
Courses Taught: Can teach all MicroStrategy courses. MicroStrategy 10 Certified Designer (MCD), and MicroStrategy 10
Certifications: MicroStrategy Certified Designer (MCD) Certified Platform Administrator (MCPA)
Interesting Fact/Hobby: Im a third-generation native Texan Interesting Fact/Hobby: During the evenings, we enjoy taking long
(Houstonian, to be precise) and the first music concert I attended was walks with my dog, Brad, to relax and wind down the day. Brad gets
The Beatles, Houston, TX, August 1965. (My grandmother won the all excited when we say the words Lets Go every time.
tickets in a local grocery store drawing).
Name: Chantal Moss
Name: Michelle Galatis Title: Training Consultant
Role: Manager, Americas Education Delivery Location: Johannesburg, South Africa
Location: Tysons, VA
Expertise: Programming (Delphi), SQL, MicroStrategy Report and
Expertise: I started off as a Curriculum Developer at MicroStrategy Document Development.
and was responsible for creating the Jump Start courses, as well as Courses Taught: Analyst, and some Master, level Analytics and
our Mobile courses. I have a background in curriculum development, Administration courses.
training, sales, customer service, and building IKEA furniture.
Certifications: MicroStrategy Certified Engineer (MCE) v.941,
Courses Taught: I taught Dashboards and Data Discovery while I was MicroStrategy Certified Designer (MCD), and Computer Programming
a Curriculum Developer. I can also teach Jump Start and non-SDK
Languages: English
Mobile courses.
Interesting Fact/Hobby: Dancing, keeping fit and spending time
Languages: English
with my family.
Interesting Fact/Hobby: I like to spend my free time lifting weights
or playing sports.
Courses Taught: A variety of Analytics and Administration courses Business Intelligence, Data Warehouse
across many levels. Courses Taught: Jump Start courses as well as Analytics and
Interesting Fact/Hobby: I am a keen photographer and I play Interesting Fact/Hobby: I like to spend time with my wife and
league squash. friends for some fun activities, like traveling, going to the beach,
watching football games and eating. I love kids (although I dont have
Name: Name: Haoting Huang (Jackie) my own) and my favorite food is pizza!
Title: Training Consultant
Location: Hangzhou, China Name: Jean-Francois Simonis
Title: Training Consultant
Expertise: I got my masters degree in Electrical Engineering from
Location: Sydney, Australia
University of Sydney. I also have a diploma in Translation. Before I
joined MicroStrategy, I was working in technical support at a company Expertise: Familiar with some of the SAP product suite, Consulting
named Initial C Technology in Sydney. At Initial C Technology I was in Engineer within the mining and manufacturing industry, Business
charge of providing technical training for company new hires. I joined Analyst, project management experience within the financial services
MicroStrategy in July 2016 as a training consultant. industry.
Courses Taught: I have successfully provided several Jump Start Courses Taught: Jump Start and Analytics courses
sessions in Hangzhou, Shanghai and Beijing in China. I have also Certifications: MicroStrategy Certified Designer (MCD)
provided onsite customization course training for Standard Chartered
Languages: English
bank China and Lenovo. In 2017, I will continue teaching Jump
Start courses in China, including covering southern China, such as Interesting Fact/Hobby: I am a commercial pilot with a
Guangzhou and Shenzhen. twin-engine rating.
Expertise: Business Intelligence, Customer Relationship Expertise: Data Warehouse Architecture, Performance Tuning, and
Management Report & Document Development
Courses Taught: Jump Start and a variety of Analytics and Courses Taught: Jump Start and a variety of Analytics and
Administration courses. Administration courses.
Certifications: MicroStrategy Certified Platform Administrator Certifications: MicroStrategy Certified Analyst (MCA), Certified
(MCPA), and MicroStrategy Certified Engineer (MCE) Project Designer, Certified Report Designer, Certified Dashboard and
Languages: German, English, French Mobile Designer, Certified Platform Administrator, and MicroStrategy
Certified Engineer (MCE)
Interesting Fact/Hobby: I love gardening.
Languages: Farsi, English
Name: Pedro Marco Ortega Interesting Fact/Hobby: When I enter a room, and cannot remember
Title: Training Consultant why I came there or what I was looking for, I walk backwards till I
Location: Madrid, Spain remember. I am also an amateur in astronomy and chess.
Courses Taught: Analyst and some master level Analytics and Expertise: Business Intelligence and training delivery.
Administration courses. Courses Taught: Jump Start and a variety of Analytics courses.
Certifications: Oracle Database 12c Administrator Certified Certifications: MicroStrategy Certified Designer (MCD)
Associate, Oracle Database SQL Certified Expert, Cloudera Certified Languages: English, Japanese
Administrator for Apache Hadoop (CCAH), and MicroStrategy 10
Interesting Fact/Hobby: I am a drummer in the Tokyo Pipe Band
Certified Designer (MCD)
(Scottish Bagpipe Band in Tokyo).
Languages: Spanish, English
A small team and a plethora of MicroStrategy customers The Concierges say bring it on!
Expertise: My specialty on the education team is coordinating and Expertise: Helping and supporting customers in their request
managing the Jump Start program, scheduling and coordinating on education, making sure they receive an excellent customer
course sessions, and administering the MicroStrategy Learning portal! experience, providing them with all information on MSTR trainings.
Interesting Fact/Hobby: I enjoy exercising and hanging out with Interesting Fact/Hobby: Yoga, cycling, travelling, exploring new
family & friends in my free time. I also recently started learning Brush interesting places in the world, meeting and cooperating with
Pen Calligraphy. My interesting fact is that I used to be a cheerleader people worldwide.
and I can still tumble around & stunt like I used to.
Name: Alex Kolankiewicz
Name: Romualda Cwiek Title: Education Operations Coordinator
Title: Education Operations Coordinator Location: Tysons, VA
Location: Warsaw, Poland
Expertise: Cloud-Education Integration, Cornerstone Admin,
Expertise: Education Customer & Instructor Support, and eCourseware.
Languages: Polish, English, German, French Languages: English
Interesting Fact/Hobby: Chess. Interesting Fact/Hobby: I love hiking, backpacking, rock climbing,
and all board sports.
Expertise: Giving customers what they need, what they want and ensuring a positive
customer experience. Coaching and managing teams to instill collaboration, accountability,
and a strong drive to excel.
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