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4.

Troubleshooting
4-1 Wired remote controller
- If an error occurs, ( ) icon will be displayed on the wired remote controller.
- Press the Test button to see the error code.
Product operation in
error condition
Error mode Contents Measure Error type
Outdoor unit/
Compressor/Indoor unit

Indoor unit communication Check the communication cable of indoor unit. Check Communication
Operation Off
error the DC output voltage at the communication terminal error

Indoor unit/outdoor unit Check the outdoor communication cable connection.


Communication
communication time-out error: Check DC output voltage and the communication Operation Off
error
errors in more than 6 packets terminal

Indoor temperature sensor Check indoor unit room temperature sensor. Check Indoor sensor
Operation Off
(open/short error) indoor unit PCB connector CN41 (White) error

Indoor unit Eva In sensor Check indoor unit pipe sensor. Check indoor PCB Indoor sensor
Operation Off
(Open/Short) connector CN41(White) error

Indoor unit Eva In sensor Indoor sensor


Check the disconnection of indoor unit pipe sensor Operation Off
disconnection error

Indoor floating switch Check indoor unit float sensor. Check indoor PCB Self diagnostic
Operation Off
secondary detection connector CN5 (black) error

Check the communication connection between


Indoor/outdoor Communication
indoor and outdoor units. Check the power line and Operation Off
communication error (1 min) error
communication cable connection status
Communication error between
Check MAIN MICOM Communication
indoor/outdoor INVlMAIN -
Check INVERTER MICOM error
MICOM (1 min)
Check sensor connection status
Outdoor temperature sensor Outdoor sensor
Check sensor location Operation Off
error error
Check sensor resistance
Check sensor connection status
Outdoor sensor
COND temperature sensor error Check sensor location Operation Off
error
Check sensor resistance
Check sensor connection status
[Inverter] Emission temperature Outdoor sensor
Check sensor location Operation Off
sensor error error
Check sensor resistance
Outdoor unit
Emission temperature
No error (DISCHARGE temperature control) - protection
excessively high
control error

Check the operation setting state Self diagnostic


Heating operation blocked Operation Off
Check temperature sensor error

Check the operation setting state Self diagnostic


Cooling operation blocked Operation Off
Check temperature sensor error

Check input power connection status


Check the connection status between the motor and Self diagnostic
Outdoor fan 1 error Operation Off
outdoor unit PCB error
Check indoor/outdoor fuse
Check the compressor connection status Outdoor unit
[Inverter] Compressor startup
Check the resistance between difference phases of the Operation Off protection
error
compressor control error

Check the input power Outdoor unit


[Inverter] Total current error/
Check the coolant charging status Operation Off protection
PFC over current error
Check the normal operation of outdoor fan control error

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Wired remote controller (cont.)
Product operation in
error condition
Error mode Contents Measure Outdoor unit/ Error type
Compressor/Indoor
unit
Check coolant charging
Check the compressor connection status and normal
operation Outdoor unit
[Inverter] IPM over current
Check the obstacles around the indoor and outdoor units Operation Off protection
error
Check whether the outdoor unit service valve is open control error
Check whether the indoor/outdoor installation pipe/
wiring are correct
Check the compressor connection status Outdoor unit
Compressor V limit error Check the resistance between difference phases of the Operation Off protection
compressor control error
Outdoor unit
Check input power
DC LINK over/low voltage error Restart in 3 minutes protection
Check AC power connection
control error
Check the compressor connection status Outdoor unit
[Inverter] Compressor rotation
Check the resistance between difference phases of the Operation Off protection
error
compressor control error
Outdoor unit
Check EEPROM DATA
[Inverter] Current sensor error Operation Off protection
Check the normal operation of PCB
control error
Outdoor unit
[Inverter] DC LINK voltage Check the input power connection
Operation Off protection
sensor error Check the status of RY21 and R200 in the INVERTER PCB
control error
Outdoor unit
Check EEPROM DATA
[Inverter] OTP error Operation Off protection
Check the normal operation of PCB
control error
Outdoor unit
AC ZERO CROSSING SIGNAL
Check the input power status Operation Off protection
OUT error
control error
Check the compressor connection status Outdoor unit
Compressor LOCK error Check the resistance between difference phases of the Operation Off protection
compressor control error
Check the input power connection status
Check the connection status of the motor and the Self diagnostic
Outdoor fan 2 error Operation Off
outdoor unit PCB error
Check the indoor/outdoor unit fuse

Check the coolant charging status


Check the indoor EVA sensor
Self diagnostic
Gas leak error Check if the outdoor unit service value is open Operation Off
error
Check that the indoor/outdoor installation pipe/wiring
are correct

Outdoor unit
Capacities not matched Check the option code of the indoor unit Operation Off protection
control error

Communication error between


Check the connection wire between the indoor unit and Wired remote
the indoor unit and wired Normal operation
the wired remote controller controller error
remote controller

Communication error between


Check the option switch for defining the Master and Wired remote
the Master and Slave wired Normal operation
Slave (only one Master and one Slave can exist) controller error
remote controllers

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Wired remote controller (cont.)
Product operation in
error condition
Error mode Contents Measure Outdoor unit/ Error type
Compressor/Indoor
unit

COM1/COM2 cross installation Check that wired remote controller is connected to the Wired remote
Normal operation
error COM2 terminal of the indoor unit controller error

Communication error between


Check the option switch for defining the Master and Wired remote
the Master and Salve wired Normal operation
salve(Only one Master can exist) controller error
remote controllers

Wired remote controller COM2 Wired remote


Check that Com1, Com2 setting DIP switch is set to Com2 Normal operation
option setting error controller error

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Troubleshooting

4-5-10 The other errors

Error
Meaning Troubleshooting
code
Indoor unit ($POUSPM kit) orders emergency stop.
E177 Emergency stop
Check the indoor unit ($POUSPM kit).
Control kit quantity must be matched with outdoor unit
E201 Control Kit quantity is mismatched.
1 by 1. Check the $POUSPM kit quantity. It must be 1EA.
Detection of outdoor freezing when compressor Outdoor unit (Condenser) froze.
E403
stops. Check condenser.
Protection of outdoor overload when compressor Compressor is overloaded. Please check same as E461
E404
stops. and check compressor when it starts.
Discharge temperature of a compressor in an
E416 Discharge temperature is overheated.
outdoor unit is overheated.
Heating operation is not available since the
E440
outdoor air temperature is over 35C.
Check the outdoor temperature.
Cooling operation is not available since the
E441
outdoor air temperature is lower than -15C.
Compressor is overloaded. Please check same as E461
E465 Compressor over load error
and check compressor when it starts.
E468 Current sensor error Exchange INVERTER PBA.
EEPROM date is wrong. Exchange EEPROM or MAIN PBA.
E471 Outdoor EEPROM error
(This error don't occur in EMF 150-AM)
IPM(IGBT Module) or PFCM temperature sensor
E474 Exchange INVERTER PBA.
error
Check reactor located in control plate.
E484 PFC overload error
If reactor is normal, exchange INVERTER PBA.

E500 IPM is over heated.


down INVERTER PBA, and then restart the outdoor unit.
Capacity mismatching between indoor and EEPROM data is wrong.
E556
outdoor Exchange EEPROM or MAIN PBA
Option code miss matching among the Option setting data is wrong.
E557
indoors(only for DPM) (This error don't occur in EMF 150-AM)

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