RESUME

Ankit Yadav
A-21, Gangapuram Ghaziabad
Near Shivalik Hospital
UP- 201001
Email Addresses: ankityadav.ec@gmail.com
Contact No.: 9910302938, 8826156042

Objective : To make a sound position in corporate world and work Fanatical in team to achieve goal of the
organization/MNC with devotion and hard work.

Summary: An IT Support and Server Engineer with around 4 year of experience in IT Server configuration,
administration and troubleshooting of Server infrastructure. Have good experience on Windows Win7/Win8
and Other tools.

WORK EXPERIENCE

COMPANY- Hitachi Micro Clinic Pvt Ltd

CLIENT-Infoedge India Ltd

From: 13th May 2014 Till Date

Position: Windows Admin

Roles and Responsibilities:

Installation & configuration of Active Directory, DHCP, DNS, SCCM
Managing AD Related Like Replication, Sites and Services, GPO,Automation through PowerShell and GUI
Manage DHCP server Scope and Troubleshootings
Deployment of Fresh SCCM
Manage Software Compliance Report through SCSQL
Deployement of Software package

COMPANY- WIPRO INFOTECH

CLIENT- Standard Chartered (an International Bank)

From: 13th Nov 2014 12th May 2017

Position: Windows Admin

Roles and Responsibilities:

Installation & configuration of Active Directory.
Active Directories (Creating Users, Groups and adding members to Groups and Computer, Unlock, reset
and enable user accounts).
Creating Organizational Units, Moving Users, Groups, and Organizational Units
Applying the user Policy through GPO.
 Publish Admin Report Monthly(Primary Servers updated Report for SEP Patches, Media Movement log,
Ping Status of All Critical Server Like CHI, AD and DHCP)
Creating Share Folders and Providing the Access of Share Folders.
Installing, Configuring and Managing AD / DHCP / DNS Services/File and Print Servers.
Giving common Drive folder Access to users.
Support to all BAU calls.
Administration, Disk space management for all Servers.
Troubleshooting all windows server / server level virus calls and server backup related calls which have
been assigned to the server support team.
Handling day to day activities (Through Remedy) and providing Resolution to the logged calls/Tickets
within given SLA.
Looking after the customer escalation and reaching up to the customer satisfaction.
Creating Mailbox and Distribution List, mailbox Quota in Exchange Server 2013.
Manage CHI Server Services
Daily Tape Backup by ARC Utilities (File and print Server).

COMPANY- HCL INFOSYSTEMS LTD.

CLIENT- INDIAN AIR FORCE (IAF)

From: 4th April 2012 10th Nov 2014

Position: Associate Engineer

Roles and Responsibilities:

Managed VVIP users for I phone/I pad related issue within the SLA.
Used Apple Mac book to manage and configured the I phone/I pad in supervised mode.
Used Remedy software to manage all Incident/RMS.
Supported sales with VPN and wireless networking issues.
Installation and configuration of MS-outlook, PST creation, troubleshoot PST related issues and recovery.
Giving IT support (EUC and Remote both) to more than 3000+ users for application and
Hardware issue.
Maintained network protection using Symantec Anti Virus.
Provided server support, tape backup and created Business Continuity plan.
Worked with a centrally located global help desk and became the final level of support to solve local
and/or regional escalated issues.
Built and configured Lenovo and Dell laptops and desktops to company specifications using LAN Desk
software when necessary as well as Coordinate with desktop/Laptop service provider
Technical support for client user using remote tools like VNC Server and OCS.
Responsible for Symantec DLO App installation and Configuration, which used for data backup on SCB
Cloud server.
Desktop level troubleshooting including OS, hardware, software and also business applications softwares
used in the company.
Installation and Configuration of desktop and network printer.
 Patches Updating on systems like Windows, MS office and Adobe products
Installation & troubleshooting different type of Data Card Reliance Net connect, TATA Photon.
Develops good relationship with the customers.
Interviewed and trained new employees.
Prepared weekly meetings with team and followed up with meeting notes and action items.
Creating User and Account Reset by Active Directory

PROFESSIONAL TRAINING:

4 weeks vocational training from N.T.P.C DADRI(C & I).

I have done CCNA CERTIFICATION.

EDUCATIONAL QUALIFICATION:
B.TECH (ELECTRONICS & COMMUNCIATION) From Shree Ganpati Institute of Technology (U.P.T.U) with First
division (67.78) in 2011.

12th from A.M.I.C Inter College Ghaziabad in 2007.

10th from K.R.H.S School Ghaziabad in 2005.

PROFESSIONAL QUALITIES:

Leadership

Displays a positive attitude.

Demonstrates flexibility in day-to-day work.

Sets high standards of performance for oneself.

Teamwork

Establishes harmonious working relationships with team members.

Appreciates each team member's contributions and values each individual member.

Client Management

Values internal clients and responds to their needs as they arise.

Establishes effective working relationship with internal clients.

Follows established communication guidelines.

Uses good judgment in what and how to communicate with internal clients.

INTEREST AND HOBBIES:

Watching Movies
Listening Music
Net Surfing

Personal Dossier:

Fathers name : Sh. Uday Singh Yadav

 Date of Birth : 25-07-1991
Nationality : Indian
Sex : Male
Lingual : English, Hindi

DECLARATION: I do hereby declare that the particulars furnished by me above are true to the best of
my knowledge and belief.

Place: Delhi

Date: (ANKIT YADAV)