Subject: Business Communications

Teacher: Gloria Melgar

Case Study 3: Al-Munir Hotel
Atzin Alcaraz A01566057

Dear Marion-Wise

In Al-Munir group are very grateful for your preference, you are one of the most loyal
clients that we have, and we want to give you the better service possible.

We are treating to improve the service because for us is very important leave a good
impression in our clients.

We want to reward the most loyal clients and for this we are doing an offer for this
small group of persons. This are some of the offers that the hotel proposes:

1-A discount od 20% in next reservation and a 5 % additional if you reserve ten or
more days.
2-The breakfast will be free during your visit

We hope to see you soon in one of our hotels.

Best regards