Course Code: AS 301 A

Course Title: Ancillary Hospitality Services

Course Leader: Viswanath Srivaths Krishnan

srivaths@msrchm.edu
viswanath.fo.hc@msruas.ac.in

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Lecture No. 17
Classification of Homestays
At the end of this lecture, the student will be able
to:
Classify home stays
Explain the need for classification of home stays
Discuss the rules to be followed in a Homestay

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Faculty
M. S. of Hospitality
Ramaiah Management
University andSciences
of Applied Catering Technology Ramaiah University of Applied Sciences
 Content

Need for classification

Classification of homestays

Guidelines for classification

Homestay rules

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Need for Classification

Hotels and other supplementary accommodation are an

integral part of a tourist's visit to a place and the services
offered by them can make his/her visit memorable.
With the aim of providing comfortable Home Stay Facilities of
Standardized World Class Services to the tourists, and to
supplement the availability of accommodation in the Metros
and tourist destinations
The basic idea is to provide a clean and affordable place for
foreigners and domestic tourists alike including an
opportunity for foreign tourists to stay with an Indian family
to experience Indian customs and traditions and relish
authentic Indian cuisine.
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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Classification of Homestays

Home
stays

Gold Silver

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Guidelines for classification

The classification for Incredible India Bed & Breakfast/

Homestay establishment will be given only in those cases
where the owner /promoter of the establishment along with
his /her family is physically residing in the same establishment
and letting out minimum one room and maximum six rooms
(12 beds).
The scheme will be on bed and breakfast basis and charges
will have to be levied accordingly. The type of breakfast to be
offered will have to be specified, the charges will have to be
displayed and the visitors will have to be informed in advance
so as to avoid unnecessary dispute.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Guidelines for classification

Once an establishment applies for classification/ re-

classification, it will have to be ready at all times for
inspection by the Regional Classification Committee. No
requests for deferment of inspection will be entertained.
Classification will be valid for two years from the date of issue
of orders or in case of reclassification from the date of expiry
of the last classification provided that the application has
been received within the stipulated time i.e. 3 months before
the expiry of the last classification.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules

Staying with a family

Please remember that you are living with a family, which
means that there are certain social obligations involved vis--
vis other family members.
Be friendly and polite to everybody.
Try to adapt as best as possible to new folkways and habits.
And please remember: you have not booked a hotel, nor are
you a simple renter.
You are staying with a family and may be expected to make a
contribution in the family household.
Offer your help wherever you can.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules

Moving in
As you move into your homestay, join your hosts in checking
your room, making sure that everything is in proper condition.
Ask questions if you are uncertain about anything.
This way, you can avoid problems or disagreements regarding
anything missing or broken later on.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules
Conflicts and differences
Conflicting interests and various sorts of differences are a part
of everyday life and must by no means have just negative
consequences.
The learning effect can be of great significance for the student
as well as the host-family.
Be ready to deal with potential conflicts or differences in an
open and honest manner from the beginning.
Do not let the situation reach the crisis stage.
Discuss problems with your hosts first, before turning toward
outside help

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules
Meals and beverages
As you know, breakfast and dinner (incl. beverages) are
included in the homestay option.
Additional food and beverages are not provided by the family
and are thus a matter you are expected to take care of
yourself.
Perhaps you can be given some room in the familys
refrigerator, etc.
Please discuss these matters with your family and do not
simply use their food and beverages without clearing things
first.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules
Energy/Laundry
Energy is expensive, so be prudent when using it.
Please do not take unduly long showers (once a day), and
switch off the light and turn down the heating in your room
when leaving the house.
You may be allowed to use the laundry machine on your own
or the family will do the laundry for you.
Again: think of the energy costs, so coordinate your laundry
needs with your hosts.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules

Hygiene
Please do not leave the bathroom (bathtub/toilet!) in a messy
condition.
Remove hair etc. Clean up after using it.
The same goes for your room.
Make sure it is kept clean and tidy.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules
Communication regarding your presence and absence
On a regular basis, when you leave the home, it is vital for the
hosts to know when to expect your return.
This is particularly important with regard to evening meals
and when the family has other plans for the evening.
Thus, please notify the family if you will be late or if you are
planning to spend the evening elsewhere.
Above all, let the family know in advance if you are spending
the night somewhere else.
Inform them about any (extended) personal travel plans as
well.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules
Inviting friends/relatives and staying longer
Inviting friends/relatives over for a visit is always possible, of
course, as long as the matter is properly communicated and
cleared with your hosts; this includes having friends/relatives
participate in meals, but be aware that your financial
contribution in such a situation may under certain
circumstances be expected.
In case anyone stays with you overnight, please note that this
would be subject to prior approval by your hosts and that you
are expected to pay for them.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Home stay rules

Family activities
Some families are eager to explain their culture, traditions etc.
Follow up on such invitations and, circumstances permitting,
use your initiative in suggesting ways to become better
acquainted with the local culture.
Although you are by no means required to accept every
invitation, please remember that you are not simply a renter
and that the social and cultural experience is a crucial
dimension of any homestay.
Similarly, sharing your own culture with your hosts (including
perhaps offering to cook a particular kind of food for them) is
an essential aspect to consider.
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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences
 Summary
The Following points are discussed in this session
Rules of a HomeStay regarding:
Staying with a family
Moving in
Conflicts and differences
Meals and beverages
Telephone use
Internet
Energy/Laundry
Hygiene
Communication regarding

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Faculty
M. S. of Hospitality
Ramaiah Management
University andSciences
of Applied Catering Technology Ramaiah University of Applied Sciences
 Disclaimer

All data and content provided in this presentation are taken

from the reference books, internet websites and links, for
informational purposes only.

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Faculty of Hospitality Management and Catering Technology Ramaiah University of Applied Sciences