Escolar Documentos
Profissional Documentos
Cultura Documentos
www.sap-press.com
Bonn � Boston
Preface ....................................................................................................... 17
An Introduction to Business Intelligence ..................................................... 21
10
11
12
13
14
15
Index............................................................................................................ 689
16
27
Customer Sales
Sales Office Customer Sales
Customer
Office Office
Retailer
Plant
Plant
Sales Customer
Office
ABCD Corp.
New York, USA
Customer
Sales Customer Plant
Office Retailer
Customer
Retailer Sales
Plant
Office
Sales
Office
Customer
Customer
Sales
Office Customer
Sales
Office
Retailer Customer Sales Customer
Office
Customer
Customer
Customer
Retailer
Retailer
28
ABCD Corp.
Sales
Sales Office San Sales Office Sales Office
Offices
Francisco (1422) Berlin - A (3301) India West (1401)
ABCD Corp. has more than 30 products, which are logically grouped into 3 portfo-
lios: Consumer Electronics, Domestic Appliances, and Consumer Lifestyle (see Table
A.7 in Appendix A). The company has four manufacturing plants to supply these
products (see Table A.2 in Appendix A).
29
ABCD HQ
Sales Data
Billing Document
The terms of payment and type of billing document for transactions differ based on
the method by which the transaction has taken place. For example, a specific type of
billing document is generated if the customer makes the payment using a credit card
or any other mode of delayed payment, and a different type of billing document is
generated for immediate payments (see Table A.9 in Appendix A).
If the product is sold to a customer outside the US, the corresponding billing docu-
ment is identified as an export; within the US, it is treated as a domestic sale (see
Table A.10 in Appendix A).
Whenever the value of a record in the billing document is more than $10,000 USD,
the transaction is identified as a high-value transaction, and the billing document
is marked with an indicator to differentiate it from those with lower transaction
values.
Similarly, if the cost of any item in the bill is listed without a value (i.e., is a free
item), the system is designed to identify such a record separately (see Table A.11 in
Appendix A). Normally, most items require payment; however, for special occasions
(the holiday season, clearing sales, etc.), some low-value products (e.g., cords or bat-
teries) are provided free with a bigger purchase. Such items are listed with an item
category of DC, whereas normal items are identified with an item category of NOR.
The cost of items under item category DC is recorded on the billing document, but
taxes or other costs are not recorded.
30
The sample billing document shows how the business entities and processes are
presented. Information such as customer name, customer code, and customer group
are captured in 1 of Figure 1.4; the billing document number and type of billing
transaction are captured in 2; and the product group is captured in 3.
The billing document also provides information about the sales office, sales district,
and sales group that services the customer. The name and code of the salesperson
responsible for a specific sale is captured in 5.
The product, product code, type of item, and product description is captured in 6
of the figure. Information on the plant that manufactured and dispatched the prod-
uct is captured in 7. The type of transaction and selling channel are reflected on the
31
lower section of the billing document (8), as are the type of billing value and gross
billing amount (9). Finally, each item in the billing document has information such
as quantity, cost, and net value in USD.
Returns
For product returns, a credit is issued to the customer. Each item in the return billing docu-
ment has detailed information about the transaction, such as the quantity, cost, net value,
and so on.
ABCD Corp. wants to analyze its sales process and find answers to the following
types of questions:
EE What products are selling in different sales organizations?
EE Which product lines or specific products are selling highest or lowest?
EE How do ABCD Corp.’s current year compare to the previous year?
EE What are the top 10 best-selling products?
The analysts of ABCD Corp. require the solution to allow them to easily create their
own reports when existing reports do not meet their reporting needs. The auditors of
ABCD Corp. require the solution to provide traceability to specific billing documents
for a customer when the need arises to analyze instances of variances; additionally,
this sales document level investigation must be addressed in SAP NetWeaver BW,
instead of in the transactional system. The IT team at ABCD Corp. requires the solu-
32
tion to be automated for most processes, including email alerts of successes or fail-
ures of systemic processes; they also require that the existing SAP R/3 system work
at optimal efficiency by removing old data related to business-critical transactions
from the OLTP (online transaction processing) system. The head of planning at ABCD
Corp. requires the BI solution to compare actual and planned sales to ascertain and
address the causes of variances or to correct plan figures.
In this book, the concept, design, and development of different SAP NetWeaver BW
components are explained by using each of these requirements as examples.
ABCD Corp.
Top Down Planning
Sales Organization
CE DA CL
Q1 Q2 Q3 Q4
33
1.6 Summary
In this chapter, we explained a very basic business scenario for a typical company.
We also explained the BI needs for this company, specifically those related to ana-
lyzing its sales process. While creating the scenario, we’ve addressed some aspects
with more detail than others; those explained in detail relate to the realization of the
technical requirements we discussed in Section 1.4, Business Intelligence Require-
ments, and are dealt with in subsequent chapters of this book. In the next chapter,
we provide a brief overview of SAP NetWeaver BW.
34
689
690
691
692
693
I
G
Identification of key figures, 186
General Search, 51 Identify characteristics, 182
Generate Combinations function, 535 Implementation/architecture options with
Generate valid proposals, 508 SAP NetWeaver BW, 64
Generic DataSource, 297, 304 Index, 127
Generic delta, 311 InfoArea, 71
Geo-characteristics, 483 InfoCube, 47, 116, 141, 152, 173, 176, 235
Geographical characteristic, 483 InfoCube activation, 167, 172
Global properties, 203 InfoCube definition, 162
Global SAP NetWeaver BW, 66 InfoCube design, 146, 150
Global Settings button, 405 InfoCube model, 149
Goto, 411 Info Field web item, 483
Granularity, 142 InfoObject, 69, 174, 176, 230, 235
Graphical display, 403, 442 InfoObject Assignment, 272
Graphical format, 463 InfoObject catalog, 73, 74, 98
694
695
696
697
Q Repair, 652
Replace, 663
QM status, 251 Replacement path, 335, 336, 337, 345, 348,
Quality Status, 129 351
Quantity, 102 Replacement Path tab, 341
Query, 69 Report elements, 597
Query filter, 458, 590, 592 Reporting and analysis, 38, 317, 399
Query output, 331, 388, 392 Reporting and analysis layer, 39, 41
Query properties, 381, 382, 383 Reporting with SAP BusinessObjects, 383
Query Properties option, 414 Report Painter, 35
Query Properties section, 548 Report title, 595
Query result, 595 Report-to-report interface, 393, 397, 494
Query view, 428, 458 Report-to-report interface (RRI), 117
Query View Selection option, 478 Repost by characteristic relationships, 533
Query Views option, 426 Reposted value, 532
Queued Delta, 302 Repost function, 532, 533
Request GUID, 120, 136
Request ID, 633
Request number, 252
R
Request SID, 119
Radio button group, 422 Restricted key figure, 368, 378, 587
Radio Button Group web item, 478 Restructure table, 303
RDBMS, 293 Result object, 590
Read master data, 270 Result Position section, 383
Ready for input, 588 Result Rows section, 374
Realignment run, 651 Reusable component, 354
Real time, 210 Reusable web item, 485
Real-time access, 225 Revaluation, 528
Real-time behavior, 151, 506 Revaluation factor, 537
Real-time InfoCube, 151, 499, 504 Revaluation planning function, 536
Real-time mode, 506 Reverse +/- Sign for Nodes, 92
Receiver, 118, 393, 395 RKF, 369
Reconcile, 306 ROCANCEL, 124
Reconstruction, 614 Role, 58
Reference, 99 Rollup, 651
Reference characteristic, 377 Root node, 87
Reference characteristic field, 342 Row/Columns screen area, 328
Reference data, 526, 537, 539 Rows, 328
Refresh, 419 Rows/Columns, 321
Regional marketing office, 28 Rows/Columns area, 360
Remodeling, 655, 662 RRI, 393, 396
Remodeling rule, 664 RRI Open Mode, 494
Remove drilldown, 440 RSAX_BIW_GET_DATA_SIMPLE, 307
Remove Drilldown option, 409 Run Query, 593
Remove Reference option, 355, 359
Remove result rows, 438
698
699
700
701
702