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OBJECTIVE
PROFESSIONAL PROFILE
• Self-starter who takes complete accountability for assignments, enjoys taking up new
challenges & responsibilities and excels at multi-tasking in a fast paced environment.
• Strong customer orientation and demonstrated ability in understanding customers’ needs
& providing solutions.
• Exceptionally well organized with a track record that demonstrates self-motivation,
creativity and initiative to achieve corporate goals
• Excellent team management skills, able to build team cohesion and inspire individuals to
strive towards ever-higher levels of achievements.
• Enthusiastic communicator with proven analytical skills.
PROFESSIONAL EXPERIENCE
Currently working in IBM as Voice & Accent and Soft skill Trainer from Oct 2007
Current Profile:
Achievements:
• Got Certified and implemented Organizational training programs like “Winning Behavior
for Enabling Success”, Email Etiquettes, Interpersonal Skills, Fish, Tap The Talent, and
Executive presence.
• Got TTT certified in various client training modules including information Security,
Personality Development, Accent Neutralization, Exceeding customer Expectation,
Delighting customers through sales, Ownership.
Customer solutionz from Feb 05 to Oct 2007 as Voice & Accent Trainer
Have trained candidates from various colleges and training institutes like INSNET,
ACENET, SSB institute, AKB institute, Lawkims Ltd, and Crest consultancies- Hydrabad.
PERSONAL DETAILS
- T.S.Senthil Kumar