Alison Anderson

Address: 12 Glen Road, Islington, London N5 3EE

Telephone: 0207 518 8663 (home) 07777 345678 (mobile)
E-mail: alison.anderson@uk.homebroadband.com

Administration skills
I have excellent administrative skills and extensive IT experience including word
processing, using Windows and Microsoft Office, file transfer protocol (ftp) and remote
access. I’m also familiar with most other widely-used office software.

I have a good telephone manner and experience in managing busy diaries and making
travel arrangements. My audio typing and copy typing are quick (82 words per minute)
and accurate. I am also fluent in French.

This year I passed RSA Text Processing Level 2 with distinction.

Employment history
2008–2009
Personal assistant to the sales director, Compac (one-year contract)
• I was responsible for coordinating my manager’s diary, arranging meetings and
taking minutes.
• I helped implement a new system for booking meetings online.
• I was responsible for making travel arrangements for my manager, including
booking flights and hotels, arranging translation services, co-ordinating meeting
locations and setting up technology that enabled my manager to remotely access
her e-mail and files.
• I attended workshops on using advanced Excel functions in order to track sales
figures against target.
• My manager nominated me for The Times Crème Secretarial PA of the Year
Award.

2007–2008 (October–June)
Social secretary, Film Society, London Metropolitan University
• I organised weekly film outings for the society, keeping track of the films that
members had voted to see, arranging ticket bookings or private showings, and
sending out an advance schedule to all members.
• I negotiated a regular group booking discount with three local cinemas.
• I helped establish the society’s talks programme and arranged its first set of
lectures by three well-known film-makers.
• Freshers’ week: I organised sponsorship from a national video rental chain to
enable us to promote the society by giving discount cards to new members.
• I successfully managed the social budget.
2004–2005 (June–June)
Gap year working in Honduras teaching English
• I raised money to pay for my own flight.
• I had responsibility for planning teaching sessions.
• I mentored the elder children to take over as prefects and assist with after-school
programmes.
• I established a sports league for the different years. It has now grown and includes
four more local schools.
• I spent three months travelling around South America after the programme ended.

Education
2005–2008 BA (Hons) business, London Metropolitan University (2.1)
1996–2004 St Peter’s Girls’ School, London
• A levels: business studies (B), English literature (B), French (B)
• GCSEs: 6 x A, 3 x B

Other relevant information

• During my gap year, I attended a secretarial skills course at St James’s and Lucie Clayton
College, Kensington.

Interests
• Rowing; swimming; foreign language films (especially French).

References
Professor Jim Santos-McIntosh Dr Emilia Blythe
London Metropolitan University Sales director
Tennyson Hall, R3 Compac
London 23 Commercial Street
M3 DFT London
W2 EHY