Study Exam Less 70 270 Examwise Demo Ver1

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ExamWise
For
Windows® XP Professional Certification
Exam 70-270
Installing, Configuring, and Administering
Microsoft® Windows® XP Professional
TotalRecall Press Inc.

BeachFront Quizzer, Inc.
www.integratorsystems.ca
www.totalrecallpress.com
Author:
Deborah Timmons, MCT, MCSE
Technical Editor
Patrick Timmons, MCSE+I
Published by TotalRecall Press
BeachFront Quizzer, Inc.
1103 Middlecreek
Friendswood, TX 77546
281-992-3131
TotalRecall Publications, Inc.
This Book is Sponsored by BeachFront Quizzer, Inc.
Copyright © 2003 by BeachFront Quizzer, Inc. All rights reserved.
The views expressed in this book are solely those of the author, and do not represent the
views of any other party or parties.
Printed in United States of America

Printed and bound by Data Duplicators of Houston Texas
Printed and bound by Lightning Source, Inc. in the USA and UK
ISBN: 1-59095-624-9
UPC: 6-43977-03270-6
The sponsoring editor is Bruce Moran and the production supervisor is Corby R. Tate.
Worldwide eBook publication and distribution by:
This publication is not sponsored by, endorsed by, or affiliated with Microsoft, Inc. The
“Windows® 2000, MCSE™, MCSD™, MCSE+I™, MCT™” Microsoft logos are
trademarks or registered trademarks of Microsoft, Inc. in the United States and certain other
countries. All other trademarks are trademarks of their respective owners. Throughout this
book, trademarked names are used. Rather than put a trademark symbol after every
occurrence of a trademarked name, we used names in an editorial fashion only and to the
benefit of the trademark owner. No intention of infringement on trademarks is intended.
Disclaimer Notice: Judgments as to the suitability of the information herein for purchaser’s purposes are
necessarily the purchaser’s responsibility. BeachFront Quizzer, Inc., BFQ Press, and Integrator Systems
Inc. extends no warranties, makes no representations, and assumes no responsibility as to the accuracy or
suitability of such information for application to the purchaser’s intended purposes or for consequences
of its use.
This book, as always, is dedicated to our children,
Katie, Jamie, Alex and Lauren
We love you.
To my mother, Dorothy Caroline (Schick) McEachern

I will miss you every day of my life. Until we meet
again.
Deborah
ExamWise®
For
Windows® XP Professional Certification
BY
Deborah Timmons, MCT, MCSE
Technical Editor:
Patrick Timmons, B.Sc., MCSE+I
About the Author
Deborah Timmons is a Microsoft Certified Trainer and Microsoft Certified

Systems Engineer. She came into the Microsoft technical field after six years in the
adaptive technology field, providing technology and training for persons with
disabilities. She is the President and co-owner of Integrator Systems Inc.
Patrick Timmons is a Microsoft Certified Systems Engineer + Internet. He has

been working in the IT industry for approximately 15 years, specializing in network
engineering. He is currently the CEO of Integrator Systems Inc., a company based
in Nepean, Ontario, Canada.
Patrick and Deborah have four children--Lauren, Alexander, James and Katherine
who take up a lot of their rare spare time.
Integrator Systems Inc. designs and implements network solutions based on

Microsoft and 3Com technology, produces custom applications based on customer
needs, provides local and remote network troubleshooting and support, and
provides courseware, training, and consultants to various horizontal and vertical
markets. Integrator Systems is a Microsoft Certified Partner and 3Com Focus
Partner.
About the Book
Part of the Insider's Guide Series, this new book fills the gap existing in study material
available for candidates preparing to sit the Microsoft Windows XP exam. It covers the
information associated with each exam topic in detail and includes information found in no
other book.
Using the book will help readers determine if they are ready for the Microsoft Windows XP
Professional 70-270 certification exam.
Accompanying the book is our exclusive BeachFront Quizzer, Inc. Online Practice Exam
that creates randomized simulated exams drawn from a database of 250 sample exam
questions. Written to mimic the real exam, you also get complete answers and explanations
plus a detailed scoring summary showing test results at the end of each practice exam.
A quick look at the chapters in this book
Chapter 1: Installing Windows XP Professional 1
Chapter 2: Administration of Resources 43
Chapter 3: Hardware Devices and Drivers 85
Chapter 4: Optimize System Performance 113
Chapter 5: The Desktop Environment 147
Chapter 6: Network Protocols and Services 203
Chapter 7: Troubleshooting Security 269
Chapter 8: Power Management 331

Table of Contents VII
Table of Contents
About the Author ................................................................................. IV
About the Book..................................................................................... V
Introduction ...................................................................................... VIII
How To Read This Book ..................................................................... IX
Chapter 1: Installing Windows XP Professional 1
Chapter 2: Administration of Resources 43
Chapter 3: Hardware Devices and Drivers 85
Chapter 4: Optimize System Performance 113
Chapter 5: The Desktop Environment 147
Chapter 6: Network Protocols and Services 203
Chapter 7: Troubleshooting Security 269
Chapter 8: Power Management 331
Money Back Book Guarantee 371
Free Practice Exam Online 372

VIII Introduction
Introduction
I’ve realized something as I’ve stared at this blank page. It can harder to write an
introduction to a book than it is to write the book itself. What can I say that is new
and different and exciting?
We’ve all seen the commercials on television for Windows XP. Wonderful
shadings, bodies soaring through the air, and the familiar Madonna tune. The first
time I installed XP Professional, my initial reaction was “Wow! That’s colorful!”.
XP provided a shiny, new, slick user interface that removed some of the common
irritants with previous incarnations of Windows – hundreds of desktop shortcuts
cluttering up the screen, twenty copies of Internet Explorer open on the taskbar.
But having worked in the technical field for a number of years, slick and shiny
wasn’t going to make me want to run out and start upgrading all my systems. I
needed a better reason. What’s new with XP? What makes it different? Better?
As with any new technology, it took a little while to find the answers. Those
answers are the ones I’ve tried to provide to you in this book. I’ve done my best
to show you all the new features of Windows XP Professional, noted the
differences between Professional and Home Edition, and brought you the “guts”
of XP – the similarities and differences between it and the previous versions of
Windows.
Hopefully, you finish the book with a good grasp of what XP Professional really is.
You should end up with the information you need to make the decision – to
upgrade or not to upgrade. After all, that really is the question!
Deborah Timmons
President, Integrator Systems Inc
How to Read This Book IX
How To Read This Book

The styles used in this book are listed in the following table. In the left column is
the definition of what is being displayed and the right column displays the
formatting used for the definition.
Internet Address HTTP://WWW.INTEGRATORSYSTEMS.CA
Command to type CONVERT D: /FS:NTFS

Replacement in Commands DRIVE
Option to select Clean Install
Tips, Notes:
Remember: Don’t run with scissors
Installing Windows XP Professional 1
Chapter 1: Installing Windows XP Professional
The objective of this chapter is to provide the reader with an

understanding of the following:
1. Perform an attended install of Windows XP Professional
2. Perform an unattended install of Windows XP Professional using
Remote Installation Services
3. Perform an unattended install of Windows XP Professional using
the System Preparation Tool
4. Create unattended answer files by using Setup Manager to
automate the installation of Windows XP Professional.
5. Upgrade from a previous version of Windows to Windows XP
Professional
6. Prepare a computer to meet upgrade requirements.
7. Migrate existing user environments to a new installation.
8. Perform post-installation updates and product activation.
9. Troubleshoot failed installations
1. John is planning to upgrade his existing Win98 system to WinXP. He is not too sure if
his system can be upgraded smoothly. He does not know the components used in this
computer. To spare himself unnecessary headaches, what should he do?
A. Run the command \i386\winnt32 -checkupgradeonly
B. Run the command \i386\winnt -checkupgrade
C. Contact Microsoft for a customized HCL

D. Run the command \i386\winnt32 -upgrade
E. No Answer is Correct.
2 Chapter 1
his system can be upgraded smoothly. He does not know the components used in this
computer. To spare himself unnecessary headaches, what should he do?
*A. Run the command \i386\winnt32 -checkupgradeonly

B. Run the command \i386\winnt -checkupgrade
C. Contact Microsoft for a customized HCL
D. Run the command \i386\winnt32 -upgrade
Explanation: You may run the Windows XP Upgrade Advisor before installing
Windows XP on a system on which a previous version of Windows is already
installed. You can start this directly from the menu that appears when you insert the
Windows XP CD or when running the command: d:\i386\winnt32 -
checkupgradeonly at any command prompt. This will replace D with the correct
drive letter
2. John is planning to upgrade his existing Win98 system to WinXP. He wants to sure
that after the upgrade there is no need for him to additionally install a series of
updates. What should he do?
A. Make sure an Internet connection is ready
B. Request the installation utility to retrieve dynamic updates
C. Download the service packs and include them on the same CD, under \sp
D. Download the service packs and include them on a separate CD, under \i386
4 Chapter 1
2. John is planning to upgrade his existing Win98 system to WinXP. He wants to sure
that after the upgrade there is no need for him to additionally install a series of
updates. What should he do?
*A. Make sure an Internet connection is ready

*B. Request the installation utility to retrieve dynamic updates
C. Download the service packs and include them on the same CD, under \sp
D. Download the service packs and include them on a separate CD, under \i386
Explanation: When upgrading over an existing Windows version, Setup checks for
dynamic updates. Dynamic updates include service packs, updated drivers for
hardware detected on your system, and upgrade packs for programs you are currently
running. This requires Internet connection to work though.
his system can be upgraded smoothly. His system has a 166MHZ processor, 128M
RAM, 1.GB hard disk and a 4M SVGA adaptor. For a successful upgrade, he will
have to replace or strengthen which hardware components?
A. Processor
B. Hard disk
C. RAM
D. Display Adaptor
E. Nothing has to be replaced.
4. You will be installing WinXP on a computer you purchased one year ago. This
computer has 256M RAM and 9GB of disk space. Five users will be sharing this
computer. All of them use graphic intensive software. You need to ensure optimal
performance and efficient user switching. Which of the following is a correct
guideline to follow?
A. Make sure you have a 500mhz+ CPU

B. Add an additional 64M of RAM for each user
C. Add an additional 100MHZ for each user
D. Consider deploying a RAID 5 disk subsystem

E. Consider installing an OPENGL compatible video adaptor
6 Chapter 1
his system can be upgraded smoothly. His system has a 166MHZ processor, 128M
RAM, 1.GB hard disk and a 4M SVGA adaptor. For a successful upgrade, he will
have to replace or strengthen which hardware components?
*A. Processor
*B. Hard disk
C. RAM
D. Display Adaptor
E. Nothing has to be replaced.
Explanation: You must check to confirm that your hardware satisfies the system
requirements. Microsoft says the bare minimum configuration includes a 233 MHz
processor; 64 MB of RAM; 1.5 GB of spare disk space; and a video adapter capable
of Super VGA (800x600) resolution. The recommended configuration is at least a
300 MHz CPU with 128 MB of RAM.
4. You will be installing WinXP on a computer you purchased one year ago. This
computer has 256M RAM and 9GB of disk space. Five users will be sharing this
computer. All of them use graphic intensive software. You need to ensure optimal
performance and efficient user switching. Which of the following is a correct
guideline to follow?
A. Make sure you have a 500mhz+ CPU
*B. Add an additional 64M of RAM for each user
C. Add an additional 100MHZ for each user
D. Consider deploying a RAID 5 disk subsystem
E. Consider installing an OPENGL compatible video adaptor
Explanation: Most of the time the speed of the CPU is probably the least critical element
of an XP system. More memory will do much more to keep a system running
smoothly, especially with multiple applications and multiple users. Plan to have at
least 64 MB for each additional user. 128MB on a single user system is the minimum
recommended setup.
5. You will be installing WinXP on a Compaq computer you purchased one month ago.
What are the available forms of WinXP Pro installation for this computer?
A. Clean install
B. Side by side
C. Upgrade over
D. Remote install
E. Diskless install
6. Which of the following stages will be skipped if you boot your system using the
WinXP installation CD for installation?
A. File copy.
B. Text mode setup.
C. GUI mode setup.

D. Windows Welcome.
E. Reboot.
8 Chapter 1
5. You will be installing WinXP on a Compaq computer you purchased one month ago.
What are the available forms of WinXP Pro installation for this computer?
*A. Clean install

*B. Side by side
*C. Upgrade over
D. Remote install
E. Diskless install
Explanation: A clean install ensures that you are wiping out all traces of any previous
Windows problems caused by installing and uninstalling programs, downloading
Web-based components, and over-tweaking the computer's settings. Therefore, you
will have a clean registry and a solid base of Windows system files to start with.
Upgrade over or side-by-side are valid forms of upgrade, although in the real world
we see many problems encountered during such upgrades.
6. Which of the following stages will be skipped if you boot your system using the
WinXP installation CD for installation?
*A. File copy.

B. Text mode setup.
C. GUI mode setup.
D. Windows Welcome.
E. Reboot.
Explanation: A clean setup consists of several distinct steps. Of these steps, at the File
copy step the installer copies the Windows Setup files to a folder on the partition
where they can run when you restart the system. If you boot from CD, Setup skips
this step and loads the files directly from the CD.
7. When installing WinXP, at which stage will you create the partition you want to use
for the Windows XP system files?
A. File copy.
B. Text mode setup
C. Windows Welcome.
D. GUI mode setup.

E. Reboot.
8. When installing WinXP, at which stage will you activate the operating system?
A. File copy.
B. Text mode setup
C. GUI mode setup.
D. Windows Welcome.
E. System Restart
10 Chapter 1
7. When installing WinXP, at which stage will you create the partition you want to use
for the Windows XP system files?
A. File copy.
*B. Text mode setup
C. Windows Welcome.
D. GUI mode setup.
E. Reboot.
Explanation: A clean setup consists of several distinct steps. Of these steps, you need
have experienced the Text mode setup when you select, create and format the
partition you want to use for the Windows XP system files.
8. When installing WinXP, at which stage will you activate the operating system?
A. File copy.
B. Text mode setup
C. GUI mode setup.
*D. Windows Welcome.
E. System Restart
Explanation: Windows Welcome is the final portion of Setup, where you have the
option to create user accounts and activate Windows. These options can be modified
by the OEM builders to add their own logos, custom registration screens, and
provide additional options or features.
9. As a system integrator, at which stage will you incorporate your custom registration
process during WinXP installation?
A. File copy.
B. Text mode setup
C. GUI mode setup.
D. Windows Welcome.
E. Reboot
10. You want to install WinXP on a legacy PC. This PC is equipped with enough RAM
and hard drive space. However, it does not have a floppy drive. How to you ensure
that a bootable CD will work properly?
A. Set the boot order in the BIOS so that the CD drive is the first boot device
B. Disable BIOS virus scanning

C. Enable BIOS rom cachable
D. Load smartdrv before booting
E. Set the boot order in the BIOS so that the hard drive is the first boot device
12 Chapter 1
9. As a system integrator, at which stage will you incorporate your custom registration
process during WinXP installation?
A. File copy.
B. Text mode setup
C. GUI mode setup.
*D. Windows Welcome.
E. Reboot
Explanation: OEM System manufacturers can modify options to add their own logos,
custom registration screens, and additional options or features. This is often being
referred to as Out Of Box Experience, or OOBE - the experience you have when you
take a new computer out of the box and set it up for the first time.
and hard drive space. However, it does not have a floppy drive. How to you ensure
that a bootable CD will work properly?
*A. Set the boot order in the BIOS so that the CD drive is the first boot device
B. Disable BIOS virus scanning
C. Enable BIOS rom cachable
D. Load smartdrv before booting
E. Set the boot order in the BIOS so that the hard drive is the first boot device
Explanation: For a bootable CD to work, you must set the boot order in the BIOS so that
the CD drive is the first boot device, followed by the hard disk, floppy disk, and any
other bootable devices, in whichever order you prefer. The boot options available for
every computer are different. Refer to the system manual for instructions on how to
access the BIOS setup program.
and hard drive space. However, the bootable CD is not working properly. How
should you initiate the setup?
A. Start your computer from a Windows 98 emergency boot disk. Start Windows Setup
using the Winnt.exe command on the CD.
B. Start your computer from a Windows ME emergency boot disk. Start Windows Setup
using the Winnt32.exe command on the CD.
C. Start your computer from a DOS boot disk. Start Windows Setup using the setup.exe
command on the CD.
D. Start your computer from a Windows 95 emergency boot disk. Start Windows Setup
using the oemsetup.exe command on the CD.
12. You are installing WinXP on a legacy PC. This PC is equipped with enough RAM
and hard drive space. However, the copying of the Setup files has taken hours. You
are than you are forced to abort. What should you do to improve the setup
performance?
A. Run the smartdrv utility that is available from Win98
B. Run the himem utility that is available from Win95

C. Run the dossys utility that is available from WinME
D. Run the smartdrv utility that is available from WinNT
E. Add more RAM to the system and retry

14 Chapter 1
and hard drive space. However, the bootable CD is not working properly. How
should you initiate the setup?
*A. Start your computer from a Windows 98 emergency boot disk. Start Windows
Setup using the Winnt.exe command on the CD.
B. Start your computer from a Windows ME emergency boot disk. Start Windows
Setup using the Winnt32.exe command on the CD.
C. Start your computer from a DOS boot disk. Start Windows Setup using the
setup.exe command on the CD.
D. Start your computer from a Windows 95 emergency boot disk. Start Windows
Setup using the oemsetup.exe command on the CD.
Explanation: This is a floppy disk that includes generic CD drivers that allow you to
access most IDE and SCSI drives. After booting from this disk, you may, from the
MS-DOS prompt, run the SmartDrive disk-caching utility (Smartdrv.exe), and then
start Windows Setup using the Winnt.exe command.
12. You are installing WinXP on a legacy PC. This PC is equipped with enough RAM
and hard drive space. However, the copying of the Setup files has taken hours. You
are than you are forced to abort. What should you do to improve the setup
performance?
*A. Run the smartdrv utility that is available from Win98

B. Run the himem utility that is available from Win95
C. Run the dossys utility that is available from WinME
D. Run the smartdrv utility that is available from WinNT
E. Add more RAM to the system and retry
Explanation: If you have to copy files from a CD to your hard disk using MS-DOS, the
SmartDrive utility can speed up the entire process. The Smartdrv.exe file is on the
MS-DOS startup disk, and can also be found at the \Windows\Command folder of
any version of Windows 95/98/Me.
13. You are installing WinXP on a new PC. What is the default location of the system
files as installed by the WinXP installation utility?
A. \Windows
B. \winnt
C. \i386
D. \winxp
E. \xpfiles
14. You are installing WinXP on a legacy PC. Your system crashes with a STOP error
after text-mode Setup is complete. What is the most likely cause?
A. Windows XP does not include a compatible driver for the disk controller.
B. BIOS virus scan has been enabled.
C. System MBR is corrupted.

D. Windows XP does not include a compatible driver for the CPU.
E. The installation files are corrupted.
16 Chapter 1
13. You are installing WinXP on a new PC. What is the default location of the system
files as installed by the WinXP installation utility?
*A. \Windows
B. \winnt
C. \i386
D. \winxp
E. \xpfiles
Explanation: On a clean XP install, Setup creates a top-level folder called Windows on
the C drive. On an upgrade, Setup uses the current path for %WinDir%. The name of
this system folder is usually \Winnt. Your safest choice is always to use the default
name.
14. You are installing WinXP on a legacy PC. Your system crashes with a STOP error
after text-mode Setup is complete. What is the most likely cause?
*A. Windows XP does not include a compatible driver for the disk controller.
B. BIOS virus scan has been enabled.
C. System MBR is corrupted.
D. Windows XP does not include a compatible driver for the CPU.
E. The installation files are corrupted.
Explanation: Your system crashes after text-mode Setup is complete, meaning a STOP
error (also known as the Blue Screen of Death) is taking place. This is caused by a
missing or incompatible disk subsystem driver. It is quite common that Windows XP
does not include a compatible driver for the disk controller of the system.
15. You are installing WinXP on a non-name branded PC. Your system crashes with a
STOP error after text-mode Setup is complete. What should you do so that setup can
continue without errors?
A. Download a driver that is compatible with Windows XP from the PC manufacturer.
Copy the driver files to a floppy disk, and restart your system. When text mode Setup
begins, press F6 and supply the floppy disk containing the custom driver.
B. Download a driver that is compatible with Windows XP from Microsoft. Copy the
driver files to a floppy disk, and restart your system. When text mode Setup begins,
press F7 and supply the floppy disk containing the custom driver.
C. Download a driver that is compatible with the PC BIOS. Copy the driver files to a
floppy disk, and flash your system. When text mode Setup begins, press F6 and
supply the floppy disk containing the custom driver.
D. Download a driver that is compatible with Windows XP from the PC manufacturer.
Copy the driver files to the i386 folder of the installation source, and restart your
system.
18 Chapter 1
15. You are installing WinXP on a non-name branded PC. Your system crashes with a
STOP error after text-mode Setup is complete. What should you do so that setup can
continue without errors?
*A. Download a driver that is compatible with Windows XP from the PC

manufacturer. Copy the driver files to a floppy disk, and restart your system.
When text mode Setup begins, press F6 and supply the floppy disk containing
the custom driver.
B. Download a driver that is compatible with Windows XP from Microsoft. Copy
the driver files to a floppy disk, and restart your system. When text mode Setup
begins, press F7 and supply the floppy disk containing the custom driver.
C. Download a driver that is compatible with the PC BIOS. Copy the driver files to
a floppy disk, and flash your system. When text mode Setup begins, press F6
and supply the floppy disk containing the custom driver.
D. Download a driver that is compatible with Windows XP from the PC
manufacturer. Copy the driver files to the i386 folder of the installation source,
and restart your system.
Explanation: A STOP error during Setup represents a missing or incompatible driver for
a disk subsystem. The best solution is to download a driver that is compatible with
Windows XP. Copy the driver files to a floppy disk, and restart your system. When
text mode Setup begins, press F6, then wait for the prompt and supply the floppy
disk containing the custom driver.
16. John is planning to upgrade his existing Win2K system to WinXP. He is not too sure
if his system can be upgraded smoothly. He inserts the installation CD into the drive
and reboot. Installation is going fine, and when finished he discovers that none of the
old settings are retained. What went wrong?
A. He did not specify a different installation directory.
B. He should have run the upgrade from Win2K.

C. He should have run the upgrade by booting with a DOS disk
D. He did not use the -upgradeonly switch
20 Chapter 1
16. John is planning to upgrade his existing Win2K system to WinXP. He is not too sure
if his system can be upgraded smoothly. He inserts the installation CD into the drive
and reboot. Installation is going fine, and when finished he discovers that none of the
old settings are retained. What went wrong?
A. He did not specify a different installation directory.
*B. He should have run the upgrade from Win2K.
C. He should have run the upgrade by booting with a DOS disk
D. He did not use the -upgradeonly switch
Explanation: To upgrade to Windows XP, start your current version of Windows, insert
the Windows XP CD, and choose Install Windows XP from the Welcome To
Microsoft Windows XP menu. You should not boot your system from the CD.
Another way of running upgrade is via the command d:\i386\Winnt32.exe.
17. John is planning to replace his existing Win98 system with WinXP. At the text mode
setup stage, what options are at his disposal?
A. Create a new partition

B. Remove a partition
C. Choose an existing partition
D. Scan all the partitions for viruses before proceeding

E. Clean up the MBR
18. You are a senior system engineer. You are specialized in system configuration and
integration. Which of the following third party boot manager tools does Microsoft
recommend for use with XP?
A. BootMagic
B. BootIt NG
C. Fdisk
D. Lilo
E. Fifo NG
22 Chapter 1
17. John is planning to replace his existing Win98 system with WinXP. At the text mode
setup stage, what options are at his disposal?
*A. Create a new partition

*B. Remove a partition
*C. Choose an existing partition
D. Scan all the partitions for viruses before proceeding
E. Clean up the MBR
Explanation: You have the following options:
Create a new partition - Use this option to set up one or more partitions on a new drive or
on an existing drive after deleting partitions.
Delete an existing partition - Choose this option if you want to do a clean install on a
drive.
Select an existing partition on which to install Windows XP - Use this option if you
already created and formatted an empty partition.
integration. Which of the following third party boot manager tools does Microsoft
recommend for use with XP?
*A. BootMagic
*B. BootIt NG
C. Fdisk
D. Lilo
E. Fifo NG
Explanation: Although you can install multiple copies of Windows NT, Windows 2000,
and Windows XP, you can have only one copy of Windows 95, Windows 98, or
Windows Me on a multiboot system that is managed by the Windows XP boot
manager. To work around this, you need to use a third-party boot manager program,
such as PowerQuest's BootMagic or BootIt NG from Terabyte Unlimited.
19. John is planning to upgrade his existing Win98 system to dual boot with WinXP.
Currently his system has a 266MHZ processor, 256M RAM and a single partition
6GB drive. For this dual boot configuration to be possible, what should he do?
A. Use Partition Magic to make the current partition smaller. Create a separate new
partition. Install to this new partition.
B. Use Partition Magic to make the current partition smaller. Create a separate new
partition. Install to the existing partition.
C. Purchase an additional hard disk. Install into this hard disk.
D. Purchase an additional hard disk. Install into the existing hard disk. Move the swapfile
to the new disk.
E. Do nothing. Follow the default.
20. John upgrades his existing Win98 system to dual boot with WinXP. This computer
has a C drive for all the system files and a D drive for user data. After the upgrade he
found that some programs cannot be invoked from Win98. XP has been installed into
c:\winxp. What is the likely cause of the failure of launching the programs from
Win98?
A. He should have installed XP onto D drive instead.
B. C drive has been converted to NTFS

C. D drive has been converted to NTFS
D. Win98 was overwritten by the XP installation.
24 Chapter 1
19. John is planning to upgrade his existing Win98 system to dual boot with WinXP.
Currently his system has a 266MHZ processor, 256M RAM and a single partition
6GB drive. For this dual boot configuration to be possible, what should he do?
*A. Use Partition Magic to make the current partition smaller. Create a separate
new partition. Install to this new partition.
B. Use Partition Magic to make the current partition smaller. Create a separate new
partition. Install to the existing partition.
*C. Purchase an additional hard disk. Install into this hard disk.
D. Purchase an additional hard disk. Install into the existing hard disk. Move the
swapfile to the new disk.
E. Do nothing. Follow the default.
Explanation: To add Windows XP to a system where an existing version of Windows is
already installed, you must have an available partition or unformatted disk space that
is separated from the partition that contains the system files for your current
Windows version.
20. John upgrades his existing Win98 system to dual boot with WinXP. This computer
has a C drive for all the system files and a D drive for user data. After the upgrade he
found that some programs cannot be invoked from Win98. XP has been installed into
c:\winxp. What is the likely cause of the failure of launching the programs from
Win98?
*A. He should have installed XP onto D drive instead.

B. C drive has been converted to NTFS
C. D drive has been converted to NTFS
D. Win98 was overwritten by the XP installation.
Explanation: Do not install two or more versions of Windows on a single partition, or
serious problems will occur for applications that reside in the \Program Files folder
on the boot partition.
21. You are installing WinXP on your HP system. You want to install a special
application as part of the Windows XP Setup. What switch should you use with the
setup command?
A. upgradeonly
B. cmd
C. cmds
D. exec
E. run
22. You are installing WinXP on your HP system. You want to add the Recovery
Console to the Windows XP startup menu. What switch should you use with the
setup command?
A. cmd
B. cmdcons
C. reccon
D. recovercons
E. console
26 Chapter 1
21. You are installing WinXP on your HP system. You want to install a special
application as part of the Windows XP Setup. What switch should you use with the
setup command?
A. upgradeonly
*B. cmd
C. cmds
D. exec
E. run
Explanation: The cmd switch specifies a command to be carried out after the graphical
portion of Setup has completed. This is often used to install applications as part of
the Windows XP Setup.
22. You are installing WinXP on your HP system. You want to add the Recovery
Console to the Windows XP startup menu. What switch should you use with the
setup command?
A. cmd
*B. cmdcons
C. reccon
D. recovercons
E. console
Explanation: The Recovery Console is a command-line environment for recovering
from serious startup problems. With Recovery Console, you can log in as an
Administrator and access files and folders on your hard drives, format drives, start
and stop services, replace corrupt files ...etc.
23. You are installing WinXP on your HP system. You have the installation CD with you.
However, you need to return the CDROM drive to Jenny 2 hours later. How should
you proceed with installation?
A. Use the /makelocalsource switch
B. Use the /makelocal switch
C. Use the /localsource switch

D. Use the /copylocalsource switch
E. Use the /copysource switch
integration. What can you achieve by using the /syspart switch with the WinXP
installation utility?
A. Copy the setup files to a hard disk

B. Mark the hard disk as active
C. Continue Setup on a new computer by physically moving the hard disk
D. Can be run on Windows NT/2000/XP machines

28 Chapter 1
23. You are installing WinXP on your HP system. You have the installation CD with you.
However, you need to return the CDROM drive to Jenny 2 hours later. How should
you proceed with installation?
*A. Use the /makelocalsource switch

B. Use the /makelocal switch
C. Use the /localsource switch
D. Use the /copylocalsource switch
E. Use the /copysource switch
Explanation: This switch instructs Setup to copy installation source files to your local
hard disk. You should use this option if the CD will be unavailable during
installation.
integration. What can you achieve by using the /syspart switch with the WinXP
installation utility?
*A. Copy the setup files to a hard disk

*B. Mark the hard disk as active
*C. Continue Setup on a new computer by physically moving the hard disk
*D. Can be run on Windows NT/2000/XP machines
Explanation: This switch allows you to copy Setup files to a hard disk, mark the disk as
active, move it to another machine, and restart to continue Setup on the new
computer. It must be used with /tempdrive. It can be run only on Windows
NT/2000/XP machines.
integration. What switch must you use together with the /syspart switch of the
WinXP setup utility?
A. /tempdrive
B. /udf
C. /cdf
D. /temp
E. /localsource
integration. As far as you know, how does Microsoft provide protection against
software piracy in WinXP?
A. By including WPA in WinXP.

B. By requiring driver signing.
C. By deploying computer certificate.
D. By authenicode.
E. By using EAP-TLS.
30 Chapter 1
integration. What switch must you use together with the /syspart switch of the
WinXP setup utility?
*A. /tempdrive
B. /udf
C. /cdf
D. /temp
E. /localsource
Explanation: This switch is used in conjunction with /syspart to specify the primary
partition to be used for storing Windows XP Setup files and installing a new copy of
Windows XP. By using it, an upgrade installation will be placed on the partition
from which Winnt32.exe is run.
integration. As far as you know, how does Microsoft provide protection against
software piracy in WinXP?
*A. By including WPA in WinXP.

B. By requiring driver signing.
C. By deploying computer certificate.
D. By authenicode.
E. By using EAP-TLS.
Explanation: Windows XP includes a new antipiracy feature called Windows Product
Activation (WPA). With WPA, after Setup completes you must activate your
installation within 30 days either by connecting to a Microsoft activation server or by
calling a customer service representative at a WPA clearinghouse.
27. You are a senior system engineer. You are specialized in WinXP system
configuration and integration. Which of the following statements correctly describe
the anti-piracy feature introduced in WinXP?
A. Within 30 days of installing Windows XP, you must activate WinXP.
B. Activation is not registration.
C. You're allowed to reinstall Windows an unlimited number of times on the same

hardware.
D. You're allowed to reinstall Windows an unlimited number of times on different
hardware, once registered.
configuration and integration. The upgrades of which of the following hardware for
multiple times may require re-activation of your WinXP?
A. Video card
B. Disk controller
C. NIC
D. Digital camera
E. Mouse
32 Chapter 1
configuration and integration. Which of the following statements correctly describe
the anti-piracy feature introduced in WinXP?
*A. Within 30 days of installing Windows XP, you must activate WinXP.
*B. Activation is not registration.
*C. You're allowed to reinstall Windows an unlimited number of times on the same
hardware.
D. You're allowed to reinstall Windows an unlimited number of times on different
hardware, once registered.
Explanation: WPA is a mechanism for enforcing license restrictions by preventing the
most common form of software piracy, casual copying. A Microsoft Windows XP
license entitles you to install the operating system software on a single computer
only, meaning if you use the same CD and product key to install Windows XP on a
different system, you will be unable to activate the software automatically.
configuration and integration. The upgrades of which of the following hardware for
multiple times may require re-activation of your WinXP?
*A. Video card

*B. Disk controller
*C. NIC
D. Digital camera
E. Mouse
Explanation: Multiple hardware upgrades may require you to reactivate Windows. If
you replace or upgrade four or more components from a list of 10 components on
your computer within 120 days, the activation mechanism may mistakenly assume
that you have installed the operating system on a new computer. The list of
components included in the hardware watch list includes your video card, primary
hard disk, disk controller, CD-ROM drive, network adapter, CPU, and RAM. It does
not include external components like Zip drives and digital cameras.
integration. You found that your copy of WinXP is exempted from the WPA
requirement. You suspect that you were sold a pirate copy. Which of the following is
true?
A. This copy might have been acquired via the VL program
B. This copy might have been illegally cracked

C. This copy might have been reverse engineered
D. This copy might be the 120 eval versions only
E. You forgot to activate the system
configuration and integration. How do you prevent the need for activation if your XP
is installed onto the exact same hardware system?
A. Restore a backup copy of Wpa.dbl
B. Restore a backup copy of Wpa.dat
C. By calling Microsoft and ask for a permanent key

D. By restoring the system via a ghost image
E. This cannot be done with XP.
34 Chapter 1
integration. You found that your copy of WinXP is exempted from the WPA
requirement. You suspect that you were sold a pirate copy. Which of the following is
true?
*A. This copy might have been acquired via the VL program
B. This copy might have been illegally cracked
C. This copy might have been reverse engineered
D. This copy might be the 120 eval versions only
E. You forgot to activate the system
Explanation: Many corporations are exempt from WPA requirements, including
Businesses that purchase as few as five copies of qualified Microsoft software
through a Microsoft volume licensing (VL) program. Under the terms of a volume
license agreement, each computer with a copy of Windows XP must have a valid
license.
configuration and integration. How do you prevent the need for activation if your XP
is installed onto the exact same hardware system?
*A. Restore a backup copy of Wpa.dbl

B. Restore a backup copy of Wpa.dat
C. By calling Microsoft and ask for a permanent key
D. By restoring the system via a ghost image
E. This cannot be done with XP.
Explanation: To prevent at least some activation headaches, you may make a backup
copy of Wpa.dbl stored in the %SystemRoot%\System32 folder. This file contains
the hardware information used to determine whether activation is required. If you
need to reinstall Windows XP on a system, you can restore this file and bypass the
need for activation.
31. You are the assistant technical director. You are specialized in WinXP system
installation. If you are to set up WinXP by disk imaging, how do you remove the
unique security identifier on your model computer system?
A. Run sysprep
B. Run Ghost
C. Run PowerQuest's DriveImage

D. Run setup with /cmdcons
E. Run setup with /cmd:nosid
installation. For massive scale installation of WinXP, which of the technologies does
Microsoft recommend?
A. SMS
B. RIS
C. Ghost
D. Sysprep
E. DriveImage
36 Chapter 1
installation. If you are to set up WinXP by disk imaging, how do you remove the
unique security identifier on your model computer system?
*A. Run sysprep

B. Run Ghost
C. Run PowerQuest's DriveImage
D. Run setup with /cmdcons
E. Run setup with /cmd:nosid
Explanation: With Disk imaging, you set up Windows on a sample computer and then
run the System Preparation utility to remove the unique security identifier, and then
use a disk cloning program to copy the entire partition to a new computer.
installation. For massive scale installation of WinXP, which of the technologies does
Microsoft recommend?
*A. SMS
*B. RIS
C. Ghost
D. Sysprep
E. DriveImage
Explanation: Large organizations can deploy Windows XP on hundreds or thousands of
machines with relative ease using Remote Installation Services and Microsoft
Systems Management Server. However, these options require substantial up-front
preparation.
installation. During your deployment of Windows XP Professional, you want to use
the Microsoft Windows Corporate Deployment Tools. How do you proceed?
A. From Windows Explorer, open the \Support\Tools folder on the Windows XP CD, and
double-click Deploy.cab. Select all files in this compressed folder, and copy them to
a folder on your hard disk.
B. From Windows Explorer, open the \Support\Cabs folder on the Windows XP CD, and
double-click Deploy.cab. Select all files in this compressed folder, and copy them to
a folder on your hard disk.
C. From Windows Explorer, open the \Support\Tools folder on the Windows XP CD, and
double-click Tools.cab. Select all files in this compressed folder, and copy them to a
folder on your hard disk.
D. From Windows Explorer, open the \Deploy\Tools folder on the Windows XP CD, and
double-click Corp.cab. Select all files in this compressed folder, and copy them to a
folder on your hard disk.
installation. As far as you know, which of the following specialized utilities included
within the Deploy.cab collection on the Windows XP CD is used with the utility that
converts a drive to NTFS format?
A. Cvtarea.exe
B. Oformat.com
C. Factory.exe
D. Setupcl.exe
E. Setupcd.exe.
38 Chapter 1
installation. During your deployment of Windows XP Professional, you want to use
the Microsoft Windows Corporate Deployment Tools. How do you proceed?
*A. From Windows Explorer, open the \Support\Tools folder on the Windows XP
CD, and double-click Deploy.cab. Select all files in this compressed folder, and
copy them to a folder on your hard disk.
B. From Windows Explorer: open the \Support\Cabs folder on the Windows XP CD,
and double-click Deploy.cab. Select all files in this compressed folder, and copy
them to a folder on your hard disk.
C. From Windows Explorer: open the \Support\Tools folder on the Windows XP
CD, and double-click Tools.cab. Select all files in this compressed folder, and
D. From Windows Explorer: open the \Deploy\Tools folder on the Windows XP
CD, and double-click Corp.cab. Select all files in this compressed folder, and
Explanation: The Windows XP Professional and Home Edition CDs include a selection
of utilities and Help files for automated installation processes. The Microsoft
Windows Corporate Deployment Tools are located in a compressed Cabinet file.
Before you can use these utilities, you have to copy them to your hard disk.
installation. As far as you know, which of the following specialized utilities included
within the Deploy.cab collection on the Windows XP CD is used with the utility that
converts a drive to NTFS format?
*A. Cvtarea.exe
B. Oformat.com
C. Factory.exe
D. Setupcl.exe
E. Setupcd.exe.
Explanation: Cvtarea.exe is used in conjunction with Convert.exe to create an
unfragmented placeholder file for NTFS system files. The Master File Table
overwrites the Cvtarea.exe file during the conversion to NTFS.
installation. As far as you know, which of the following specialized utilities that are
included within the Deploy.cab collection on the Windows XP CD is used with the
utility that creates a FAT32 volume with clusters that are aligned optimally for
conversion to NTFS format?
A. Oformat.com
B. Factory.exe
C. Cvtarea.exe
D. Setupcl.exe
E. Ref.chm
40 Chapter 1
installation. As far as you know, which of the following specialized utilities that are
included within the Deploy.cab collection on the Windows XP CD is used with the
utility that creates a FAT32 volume with clusters that are aligned optimally for
conversion to NTFS format?
*A. Oformat.com
B. Factory.exe
C. Cvtarea.exe
D. Setupcl.exe
E. Ref.chm
Explanation: Oformat.com is an enhanced version of the Windows 98 Format.exe
program that creates a FAT32 volume with clusters that are aligned optimally for
conversion to NTFS format.
Notes
Other Microsoft Certification Books
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About the Author

Deborah Timmons is a Microsoft Certified Trainer and Microsoft Certified

Patrick Timmons is a Microsoft Certified Systems Engineer + Internet. He has

Integrator Systems Inc. designs and implements network solutions based on

Chapter 1: Installing Windows XP Professional 1

Chapter 2: Administration of Resources 43

Chapter 3: Hardware Devices and Drivers 85

Chapter 4: Optimize System Performance 113

Chapter 5: The Desktop Environment 147

Chapter 6: Network Protocols and Services 203

Chapter 7: Troubleshooting Security 269

Chapter 8: Power Management 331

Chapter 1: Installing Windows XP Professional 1

Chapter 2: Administration of Resources 43

Chapter 3: Hardware Devices and Drivers 85

Chapter 4: Optimize System Performance 113

Chapter 5: The Desktop Environment 147

Chapter 6: Network Protocols and Services 203

Chapter 7: Troubleshooting Security 269

Chapter 8: Power Management 331

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How To Read This Book

Internet Address HTTP://WWW.INTEGRATORSYSTEMS.CA

Command to type CONVERT D: /FS:NTFS

Chapter 1: Installing Windows XP Professional

The objective of this chapter is to provide the reader with an

C. Contact Microsoft for a customized HCL

*A. Run the command \i386\winnt32 -checkupgradeonly

*A. Make sure an Internet connection is ready

E. Nothing has to be replaced.

A. Make sure you have a 500mhz+ CPU

D. Consider deploying a RAID 5 disk subsystem

C. GUI mode setup.

*A. Clean install

*A. File copy.

D. GUI mode setup.

B. Disable BIOS virus scanning

B. Run the himem utility that is available from Win95

E. Add more RAM to the system and retry

*A. Run the smartdrv utility that is available from Win98

C. System MBR is corrupted.

*A. Download a driver that is compatible with Windows XP from the PC

B. He should have run the upgrade from Win2K.

A. Create a new partition

D. Scan all the partitions for viruses before proceeding

*A. Create a new partition

B. C drive has been converted to NTFS

*A. He should have installed XP onto D drive instead.

C. Use the /localsource switch

A. Copy the setup files to a hard disk

D. Can be run on Windows NT/2000/XP machines

*A. Use the /makelocalsource switch

*A. Copy the setup files to a hard disk

A. By including WPA in WinXP.

*A. By including WPA in WinXP.

C. You're allowed to reinstall Windows an unlimited number of times on the same

*A. Video card