CHAPTER I

INTRODUCTION

A. The Background of the Research

Language is one of the most important parts of human life. It is the

human capacity for using complex systems of communication, and a

language is a specific example of such a system. There are many languages in

this world. Chinese, Japanese, French, Germany, English and Spanish are

some examples of popular languages. But English is used International

language in the world.

Talking about language international language that is English. English

is a kind of language from many languages around the world. Most people in

this world use English as their first or second language. English, as one of

those popular languages is known as an international language. English is the

worlds most important language in the world. It is certainly the worlds most

widely used language. know that English is used in world life aspects, in

music lyrics, in speech, in movie dialogues and also for business.

English use as tool of communication to interact between one person

to another person. Communication is a systemic process in which individuals

interact with and through symbols to create and interpret meanings.

Communication is very important in our daily life, it cannot be imagined that

there is no communication in the world, it means that no business and

1
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interaction for doing activity or something.

In international companyny English is important for communication,

because international company their use English for communication with

their client, colleague and also for their staff. For example in PT. Reeracoen

Indonesia their use English for daily communication.

In PT. Reeracoen Indonesia is have many employees from any

countries there are from Japan, china, and also Indonesia staff, but sometime

some member from any branch in Asia like staff from, Philippine branch,

Malaysia branch, Singapore branch, Vietnam branch etc, visit to Indonesia for

meeting and every year all of member in Asia have a meeting in Japan and

their also use English for communication, because impossible if their use

their mother language for communication, that why they use English as

International language. Communication with use English is not easy for them

because there are many manner for speak English, especially in

pronunciation.

Pronunciation is the act or manner of pronouncing words; utterance of

speech, a way of speaking a word, especially a way that is accepted or

generally understood, and a graphic representation of the way a word spoken,

using phonetic symbols. There are so many kinds of English subjects that

consist in English, such as grammar, conversation, listening, literature,

pronunciation and vocabulary. One of the important subject is Pronunciation

as the way in which a language or a particular word or sound is spoken. If one

is said to have "correct pronunciation", then it refers to both within a specific

 3

dialect. A word can be spoken in different ways by various individuals or

groups, depending on many factors, such as: the area in which they grew up,

the area in which they now live, if they have a speech or voice disorder, their

ethnic group, their social class, or their education. That there are two main

steps to learning how to pronounce a language:

1. Receptive/list stage

In this stage, we learn to differentiate the significant sounds and

pattern by listening to the language.

2. Productive/speaking stage

By this stage, we learn to speak or to produce what we have learned

before.

Staff of PT. Reeracoen Indonesia often get the problem about

pronunciation, there are Japanese staff, Chinese Staff and also local staff ,

their often get the problem for communication because they have different

manner how to speak good English. For example when the staff have meeting

or daily communication their get misunderstanding because of error

pronunciation.

In Multinational company, English is very important for

communication because language is tool for develop their business as for

communication with client and colleague, the important in English is

pronunciation, because if have error pronunciation it can make

miscommunication.

Based on the discussion above, we can conclude that how important

 4

English pronunciation in supporting English mastery especially for the staff at

PT. Reeracoen Indonesia. In this case, the writer tries to reveal about the

pronunciation error for the staff at PT. Reeracoen Indonesia from the research

that is entitled THE ERROR ANALYSIS OF ENGLISH

PRONUNCIATION THE STAFF AT PT. REERACOEN INDONESIA.

B. The Identification of the Research

As a discussion about the error analysis of English vocabularies

pronunciation of the staff at PT. Reracoen Indonesia, there are various

problems appear from the choice of the subject. Based on the background

above, the writer identifies of the following extensive problems:

1. Does the staff know about how to pronounce the English provided?

2. Is the staff good enough to pronounce every English provided?

3. Are there any bad percentages of the staffs English pronunciation?

4. Do the staff have error English conversation skills?

C. The Limitation of the Research

Based on the background above there are so many interesting facts

related to the English pronunciation. Because of the limited time, the writer

tries to discuss and analyze only about the error analysis of English

pronunciation of the staff at PT. Reeracoen Indonesia.

D. The Formulation of the Rresearch

The problems in this research can be formulated as follows:

 5

1. Are there pronunciation mistake pronounced by the staff ?

2. What are the most mistakes pronounced by the staff ?

E. The Purpose of the Research

Base on the formulation of the writer above the, the researcher of

this research is to find out :

1. The pronunciations error pronounced by the staff.

2. The dominant pronunciation error made by the staff.

F. The Objective Of The Research

There are some beneficial things that can be taken from this research.

They are:

1. Theoretically

a. To develop the knowledge of the English speaking especially the

English pronunciation.

b. To enrich the experience and insight about the English speaking

especially in the English pronunciation.

2. Practically

a. For the company

The company can take the result of this undergraduate thesis and

make it as the benchmark for the good quality of the employee at PT.

Reeracoen Indonesia.
 6

b. For the staff

The staff can practice more about the English speaking especially in

the English pronunciation technic.

c. For the writer

To fulfill one of the requirements to pass the program of Strata 1

degree in school of foreign language (STBA) Cipto Hadi Pranoto, and also

to add the writers knowledge, skill and ability in English speaking

especially in the pronunciation then to give the writer new experience that

will be useful in the future.

d. For English Department at STBA Cipto Hadi Pranoto The research

result can be used as a collection in the library and the research result also

can be used as an additional reference to other students to make

assignment or even paper.

G. The Systematical Of The research

The writer divided this paper into five chapter and some sub chapters

in details as follows :

CHAPTER I INTRODUCTION

This chapter is consisting and explaining about the

statement of problem, identification of problem, the

scope of the problem, the formulation of the

problem, the objective of the research, benefits of

the Research, the method of the research, time and

 7

place of the research, and systematic of writing.

CHAPTER II THEORETICAL REVIEW

In this chapter, it tells about the definition and

function bout language, the theory of pronunciation,

the theory of vocabulary, and the definition, history

and function of English.

CHAPTER III RESEARCH METHODOLOGY

This chapter explains about the research method,

time and place of the research, historical background

of the company, vision and mission, companys

profile and SWOT analysis.

CHAPTER IV RESEARCH FINDING

This chapter provides the result of the research that

consists of data research, the analyzing of the

method and discussion of question.

CHAPTER V CONCLUSION AND SUGGESION

This chapter will explain about the conclusion and

suggestion of all chapters.

 CHAPTER II

THEORITICAL FRAMEWORK

A. The Language

a. The Defenition of Language

Language is the human capacity acquiring and using complex

system of communication. Human language is very unique because it

relies entirely on social convention and learning. Language is very

important doing activities in our life. Without language, every person

doesnt communicate with other people.

Language is tool to make communication in human being life,

imagine if there is no language in this world, without language someone

cant give expression about his feeling. It is systematic communication by

symbol.

Language is the way of people to talk with others. By language we

can recognize the ethnic of people. According to Mackey (1986 : 120),

language is a form and not matter of it is arbiter symbol system sound or

it is kind of system, a system of structure or a structure of system.

According to Lueas (2000: 3) language is system symbol are

organize and used systematically Language is systematic communication

by vocal symbol. It is universal characteristic of the human species. No

one know about its origin, although scientist have identified a gene that

clearly to contributes to the human ability to use language. Scientist

generally hold that is so long in using that the length of time the writing

the visible recording of language particular to the human species writing

8
 9

enables that transmission of the idea over vast distances of time and space

of complex civilization.

Language is a system of communication by using of sounds of

conventional symbol. It is a code we all use to express ourselves and

communicate to others and system for communicating ideas, feelings

using sound. Gesture, sing or marks. According to Lyon (2002: 8) that

language are system of symbol designed for the purpose of

communication.

Providing two language understanding. The first nation of

language as stated means of communication system that use system that

uses symbol vocal (speech sound) which are arbitrary.

Meanwhile according tp Owen (2006 : 1), describe the language

definition can be defined as socially share those combinations of symbols

and rule governed, those combinations of symbols (language can be

defined as a socially acceptable code or conventional system for delivering

concepts through the use of symbols and combinations of the desired

symbols are governed by the provisions).

b. The Function of Language

Language is very important for all people because of the language,

people can share what they are thinking and feeling. Language has some

functions. According to sumiati Budiman (1987 : 1), the functions of

language are : (1) Practical functions, language is used as communication

and interaction between members of the public in daily life. (2) cultural

functions, language is as a tool to save, spread and develop culture. (3)

 10

Artistic function, language is used as a tool to send sense of aesthetic

human by literary arts. (4) Educative functions, language is used as a tool

to send and develop science and technology, (5) Political functions,

language is used as a tool to integrate and do administration of

government.

Language is a means of communication, and almost always takes

place within some sort of social context. Everybody has realized that the

activity in social context cannot be done without language.

In the global marketplace, language is very important in science

and the development of technology. Without language, there is not

develop of technology and science. By language, we can explain about

something to other people, such as giving information about the

innovation, system, and any other information from the explanation above,

we know that language has big effect for our live.

Language has important meaning our live, has many function also

important role such as the personal feelings, information until fictions and

literature in this world.

c. Parts of Language

According to Wallance (2000 : 200), when describe as a system of

symbolic communication language is traditionally seen as consisting of

three parts, sign, meanings, and a code. Sign can be composed of sounds,

gestures, letters, os symbols, depending on whether the language is spoken

signed, or written, and they can be combined into complex signs, such as
 11

words and phrases. Meaning is a relationship between two sorts of things :

signs and the kinds of things namely intend. Express or signify.

Meanwhile, a code is a role for converting a piece of information (for

example ; a letter, word, phrase, or gesture) into another usually shortened

or cover form or representation (one sign into another sign), not necessarily

of the same type. When used in communication, a sign is encoded and

transmitted by a sender through a channel to a receiver who decodes.

However, along with language development, the part of language

become developed as well. Based on wales (2013 : 200), there are fourth

main components of language along with language development namely :

a. Phonology

Phonology involves the rules about the structure and sequence of speech

sounds.

b. Semantic

Simantic consist of vocabulary and how concepts are expressed through

word.

c. Grammar

Grammar involves two part, the first, syntax, is the rule in which words

are arranged into sentence. The second, morphology, is the use of

grammatical markers ( Including tense, active or passive voice, etc).

d. Pragmatic

Pragmatics involves the roles for appropriate and effective

communication. Pragmatic involves three skill:

 12

1. Using Language from greeting, demanding, etc

2. Changing language for talking differently depending on who it is

you are talking to.

3. Following rules such as turn taking, staying on topic.

B. The Sub skills In English

English is international language is used in most of the countries in the

world as a second language. As a second language in this world, people

should learn English, because if they cannot speak English they will get a

trouble in communication.

English is more popular in America and British because it is used as the

main language in there, besides that American and England are the icon of

English with their dialects, even though English spreads in all over the world

and becomes an international language with different styles.

More than hundred millions people use English as their main language

and more than those learning English as a second language. Nowadays,

English become the primary language for the speakers through the world. As

an international language English has an important function in the life of

society and nation, moreover, English affects many sector od human culture:

religion, political, and business.

English is one of many languages in the world. According to Webster

(1958 : 254), English is the language spoken by the people of England. Other

scientist also states that English is international language it is used Europe,

 13

American, Australia, Asia almost 390 million of people in Asia used English,

(Richard,1985 : 1). English has become daily language they use English as

daily language especially in company. A big company can measure from the

language which use the employee in communication. And they feel, if they

use English in their communication they are more confident.

From the statement above, the researcher can take conclusion that

English is used originally by American and British as the trade mark of

English dialects even though it has been use by people in all over the world a

international language, which we have to master in learning English

language, such as grammar, vocabulary and pronunciation.

The English subs kills also have several parts inside that we should

consider and recognize so we can try to learn or even master about that. They

are English grammar, vocabulary and pronunciation sub skills. We would

discuss for further explanation about that in this following sub-chapters.

1. English Grammar Sub Skills

English grammar is one of the most important sub skill in

mastering English. Wood (2013: 8) it is important the outset to be clear

about the meaning about the ambiguous term grammar. Even though

grammar is one of the most confusing subject in English learning, but it

still has the important part.

2. English Vocabulary Sub Skills

Looks easy but actually it has a lot of rules that should be followed

when we want to make them to be one sentence. Vocabulary is very

 14

simple to be learned if we memorize it one by one, but it will be quite

confusing when we want to make them to be one sentence because we

must follow the rules of grammar when we want to join them become

one sentence. According to Graver (2006: 2) say that vocabulary is

include become one of the most important English sub skill, because

without vocabularies, English is not a language that be spoken by

everyone.

3. English Pronunciation Sub Skill

Beside to fulfil the completeness of English, English pronunciation

sub skill also has the importance especially in speaking. Without good

pronunciation, it can make some misunderstandings in the English

speaking especially in the English conversation.

C. The definition Pronunciation

Pronunciation is he way in which a language or a particular sound is

pronounced , the way is in which a particular person pronounces the word Of

a language (Oxford Dictionary, 2000 : 15).

Pronunciation is one of the important aspects in English especially in oral

communication, every sound, stress pattern, and intonation may convey

meaning. Sometime we are a the non-active speaker who speaks English do

not realize or try to pay attention of what are we pronounce about as a result,

misunderstanding occurred on our conversation. So that, we have to be

careful in pronouncing some utterance.

 15

Pronunciation is the use of sound system in the speaking and listening,

pronunciation is merely treated as the act that occurs in speaking and listening

pronunciation is he act of pronouncing of the words, utterance of speech. In

other word, it can also be said that is a way of speaking a word, especially a

way that is generally understood.

Pronunciation is very important in language ability, because when

someone not clear pronunciation, they cant understand what the mean,

because in language if wrong to pronunciation it same wrong meaning.

D. Part Of Pronunciation

1. Consonants

Some consonant are breathed, and others are voiced. On the way

out the air flow can be more or less obstructed, producing a consonants, or

is simply modified, giving a vowel. If we pronounce the first sound of the

word paper we can close the mouth completely and that is the utmost

obstruction, whereas if we pronounce the first sound of the word after the

mouth is more open than normal, that air flows as fleetly as it possibly can.

Consonant are often classified being giving so- call VPM label.

PVM stands fr voicing, place and manner.

a. Voicing mean that the vocal folds are used; if they are not, the sounds is

voiceless (Note that vowels always imply the use of vocal folds).

b. Place of articulation is the place where the air flow will be more or less

obstructed.
 16

c. Manner is concerned with the nature of the obstruction.

According to Daniel (2000:25), consonants may be classified:

1. According to organs with articulate them, there are seven main classes :

a. Labial or lip sounds, which may subdivided into;.

b. Dental, namely sounds articulated by the tip of the tongue against the

upper teeth,.

c. Alveolar,namely sounds articulated by the tip or blade of the tongue

against the teeth ridge. Ex t (tip).

d. Plato Alveolar, namely sounds wich have alveolar articulation

together with a simultaneous raising of the main boy of the.

e. Palatal.namely sounds articulated by the front of the tongue against

the hard plate, ex : J (jes).

f. Velar, namely sounds articulated by the back of the tongue against

the soft plate ex : k (kot).

g. Glottal, namely sound articulated in the glottis, ex : h (hot).

2. According to the manner in which the organs which articulate, there

are eight main classes :

a. Affricate, resembling a plosive but with separation of articulating

organs performed less quickly by a result fricative sound is se

during the process of separation. Ex ts (cruch).

b. Plosive, formed by completely closing the air passage and suddenly

removing obstacle (or one of the obstacles) so that, the air escapes

making an explosive sound, ex : p, d.

 17

c. Nasal, formed by completely closing the mouth at some point, the

soft plate remaining lowered so that air is free to past out through the

nose ex, m.

d. Lateral, formed by an obstacle place in the middle of the mouth, the

air are being free to escape at one both sides, ex l.

e. Rolled, formed by a rapid succession of taps of some elastic part of

the speech mechanism, example rolled r.

f. Fricative, formed by like narrowing of the air passage at some point

so that the air escaping makes kind of hissing sound , example f, z

and fricative r.

2. Vowels

According to Jones Daniel, (2000 ;12 ) if the tongue is held very

close to the roof of the mouth and a voice air stream of ordinary force is

emitted, a friction noise is heard in additional to the voice. The sound is

consonant. In the production of vowels the tongue is held is such a

distance from the roof of the mouth that there is no perceptible frictional

voice .

When the tongue takes up a vowel position, According to Ashaby

and Maidment (2005: 83) Vowel are produce when vocal told vibration

excites the personal of the vocal tract a resonance chamber is formed

which modified the quality of tone produced by the voice, and give rise to

district quality or timber which we called a vowels. The number of

 18

possible vowels is very large, but the number actually used in any

particular language is small. For example , in Spanish, there are only five

essential vowels. In English there are more.

Talking about classification of vowels, the qualities of vowels depend

upon the position of the tongue and lips. It is convenient to classify them

according to the position the main part of tongue. The position of the tip

has no great effect on vowels quality.

In the production of most vowels the tongue is convex to the plate.

Vowels may there there for be conveniently arrange according to the

position of the highness point of the tongue. There are front vowels, in the

production of which the front of the tongue is raised in the direction in

the hardpalate, example i: in fi:d (feed). There are back vowels, in the

production of which the back or tongue is raised in the direction of the

soft palate, example u: in fu: d (food). Then, there are vowels intermediate

between front and back, we can called them central vowels. Example in

b:d (Bird).

Vowels quality is also largely depend on the position of the lips.

The lips may be held in a natural or natural position; they may be spread

out so as to leave a long narrow opening between them, or they may be

drawn together so that the opening between them more or less round.

Vowels produced with the lips in the letter position are called rounded

vowelsexample u:other are called Unrounded, example i; there are two

main type of rounding , called close lip- rounding and open lip rounding.
 19

There are also intermediate degrees. If the spreading of the lips is very

marked, the vowels may be termed spread, lip spreading and natural

speeding.

Nasalized vowels are heard in the speech of those who have nasal

pronunciation. They are common variation form of English and notably in

London dialectical speech and American English.

3. Diphthong

When a sound is made by gliding from one vowel position to

another, it is called Diphthong (Daniel jones, 2000:22). Diphthong are

represented phonetically by sequences of two letter, the first is showing the

starting point and the second indicating the direction of movement closing

diphthong are ei,ou,ai,au and icatring diphthong , e,, ..

http://wikidiff.com/dipthong/monopthong
 20

4. Monophthong

Monophthong is a vowels, the word of monophthong come from

the old greek language mono is mean one or single and phthong maens

sound, so monophthong is is mean show that vowels is spoken with

exactly one sound and one mounth position.

Monophthong have two kind, short monophthong and shot

monophthong, Long Monophthong is a long vowels.

1. Monophthong

Short Monophthong is a short vowels, in some vowels the position

of the tongue is relatively stable during articulation, in the other vowels

though, the position that the tongue occupies at the beginning of the

vowels differs significantly from what it occupies at the end of vowels, i,e.
 21

2. Monophthong

5. Phonetics Symbol Based on IPA

Phonetic is the science that addresses how a sound or voice in

shape, if phonetic itself shows how the sound of the movement of the

tongue, teeth, lips, paring and lungs. So , phonetic is the science that shows

how the human body sounds.

In 1886, a group of French and English language teacher led by the

French linguist Paul Passy, formed what come to be known from 1897

onwards as the international phonetic association. They are based on the

original alphabet spelling reform for English known as the romic alphabet,

but in other languages, value, symbols were allowed to vary from language

to language.
 22

4 Phonetics Symbol

5 Phonetics Symbol
 23

6 Phonetics Symbol

7 Phonetics Symbol

E. Definition of Error Analysis

Error mean not in target and error is human beings, when doing
 24

something error it mean not on target . Then can learn of error s by repeat

until on target. According to brown (2007 : 257)error is performance error

that is either is a random a slip tongue, in that it is failure utilized a known

system correctly. Based on browns statement above error can happen to

anybody, anywhere and anytime native or second language situation by a slip

a slip tongue.

Error analysis is means that focuses to analyzing error and what the error

caused, analyzing error not only to find out the error Couse but also to find

out the way to avoid the errors in order can distinguish the true and false way.

According to selingker (2008 : 102) stated that error analysis is a type of

linguistic analysis that focuses of the errors learners.

F. Paradigms

All in the world have overseen ethnic, culture and language, for example

in Asia in have many language, culture and also ethnic, but they have

international language is English. English is international language both

industry and even education. in PT. Reeracoen Indonesia have many staff,

they are from Asian and English is foreign language for them. Many staff

have difficulty with English from the structure itself. Because I has different

between English and they mother language, there are some thing that cause of

the staff of PT. Reeracoen Indonesia get difficult in English. They have

difficult when they use English actually English pronunciation and the

program is very help full how to mastery English pronunciation and also
 25

symbol of pronunciation.

Due to the above, the researcher aim to find out, gather information and

analyzed the mistake staff make error pronunciation in the order to improve

English of the staff at PT. Reeracoen Indonesia quality specially in

pronunciation and some suggestions for the staff, and company.

 CHAPTER III

RESEARCH METHODOLOGY

A. Time and Place of The Research

The time of the research is December 2016 January 2017, and it is done

of the staff PT. Reeracoen Indonesia in Cikarang brach, Jl. Kemangraya,

ruko Trivium no 18 LippoCikarang, Bekasi, Indonesia.

B. Research Method

This research the writer use descriptive qualitative method, however to

get whole data the writer takes data from Staff of PT. Reeracoen Indonesia

Cikarang branch in Ruko Trivium no 18, Jl. Kemang Raya Lippo Cikarang,

Bekasi.

C. Instrument of The Research

In this research the writer use list of the word of English and check sound

, to find common error pronunciation by the staff .

D. Technique of The Data Aanalysis

To arrange the research the writer use desciptive qualitative research,

which the writer use list English word then ask the staff to pronounce the

English word list, while the writer record the sound of them, after that the

writer wrote down the recording of the staff in phonetic symbol then the

26
 27

writer compare the data with the correct pronounciation phonetic symbol.

E. General Review

1. History of PT. Reeracoen Indonesia

PT. Reeracoen Indonesia is a subsidiary of Neo Career Co. Ltd, with

head office in Japan. It was established in 2000 and has expanded to 10

countries including Japan, China, Thailand, Taiwan, Hongkong, India,

Malaysia, Philipines, Singapore, Vietnam, and also in Indonesia.

PT. Reeracoen Indonesia is service company, They are business is

specially in recruitment service. establish in 2012 in Indonesia. The first

establish in Jakarta at Prince center floor 4, JL Jendral sudirman kav 3 4

Jakarta pusat 10220 Indonesia.

After two year in Indonesia PT. Reeracoen Indonesia build branch in

Cikarang at 2014 in Ruko Trivium no 18, Jl Kemang Raya Lippo

Cikarang, Bekasi.

After that PT. Reeracoen Indonesia with this rapidly growing in

indonesia, because the employee have good performance in client, so at

2014 PT. Reeracoen also open new Branch in Karawang for give the

candidate facility, there is at Grand Taruma ruko No 8B, Darmawangsa

Karawang Barat.

2. Company Profile

The background of established PT. Reeracon Indonesia is a service

 28

company especialy in Japanese recruitment agency establish in indonesia

at 2014, and have 87 employee of three brach in Indonesia.

PT. Reeracoen indonesia is more popular recruitment agency around 3

year establish in Indonesia PT. Reeracoen have 5.000 client in Indonesia

the most of the client is foreign company and also local company, the most

foreign company is Japanese company.

PT. Reeracoen indonesia is also more popular for the human in

Indonesia, every day around 200 candidate based on they position come

to PT. Reeracoen indonesia to find job as they intrested.

PT. Rreeracoen Indonesia is profesional recruitment agency in

Indonesia, PT. Reeracoen Inodnesia is always working quickly for request

from the client.

F. Vision And Mission

1. Vision

Visions hold company roles for the company, development, because it

gives a clear explanation about the company purpose. Vision outlines what

the organization or company want to be, it concentrate on the future, a

source of inspiration and it provides clear decision making criteria. The

following is the vision of PT. Reeracoen Indonesia. Continue to

contribute to society with innovative service which creates a platform for

the next generation.

 29

2. Mission

Mission tells the fundamental purpose of the organization. It defines

the customer and the critical processes. It informs of the desired level of

performance. The following is the mission of PT. Reeracoen Indonesia:

a. Make a mark

b. Boldly go

c. Determination

G. Company Philosophy

PT. Reeracoen Indonesia is an incorporated company of Neo Career

Group. Which provides comprehensive with HR service in Japan, Neo Career

Group was establish in 2000. During the intention stages, Reeracoen didnt

have any prior experience in HR field but did have intense passion of

Accomplishing successful recruitment for client and fulfill client request.

PT. Reeracoen Indonesia has been providing 10.000 clients and now Neo

career group has grown 680 employees. Neo Career has 16 office location

based in Japan and overseas in Asia, Singapore, Thailand, Indonesia, China,

Philippine, Vietnam, and other.

H. Job Description

The job description is a systematic note about the function and

responsibilities for profession, that is according to the really what, how, why,

when, and whereas the profession under taken, and also qualification of
 30

someone who hold that profession will be admired. The writer would like to

explain briefly about the jobs description of each employee position in PT.

Reeracoen Indonesia. There are some employee positions with their job

description in the organization chart.

1. President Director

a. To hold company investment.

b. To review the quality of management system.

c. To make decision and operational policies of the company related the

quality of management.

2. General Manager

a. Manager all of branch in Indonesia.

b. Check KPI all branch.

3. Manager

a. Manage Brach system.

b. Manage employee.

c. Manage the role of Branch day by day.

d. Make KPI.

e. Send KP to employee.

f. Calculate daily report of the employee.

g. Find new client.

h. Follow up client.

4. Admin Management

a. Handle petty cash.

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b. Handle management order of company.

c. Handle document of company.

d. Make budget request.

e. Input Absent.

f. Find new employee.

g. Interview new employee.

h. Handle employee document.

i. Do payment water bill.

5. Admin System

a. Handle system of company.

b. Check system.

c. Make sure of the data in system.

6. Sales Executive (RA)

a. Listening to customer recruitment and presenting appropriately to

make a sale.

b. Maintaining and developing relationship with existing customer in

person and via telephone call and email.

c. Cold calling to arrange meeting with potential customer to prospect

for new business.

d. Responding to incoming email and phone enquire.

 32

e. Acting as a contact between a company and its existing and potential

market.

f. Negotiating the term of an agreement and closing sales.

g. Gathering market and customer information.

h. Representing their company of company of trade exhibitions, event

and demonstrations.

i. Negotiating on price, cost, delivery and specification with buyer and

managers.

j. Challenging any objection with a view to getting the customer to buy.

k. Discussion with career advisor about qualification candidate.

l. Make sure arranging client with candidate meeting .

7. Career Advisor (CA)

a. Interview candidate.

b. Assessing personal characteristic, skill and interests via individual

interview.

c. Liaison with employee and recruitment advisers.

d. Providing appropriate help and advice base on the assessment done

and matching them with the job description and job requirement as

per client request.

e. Writing career literature, resume and report.

f. Using specialist computer applications.

g. Be able to administer exam and personality test efficiently.

h. Entry data of candidate to the system.

 33

i. Matching candidate to job vacancy from client.

j. Apply candidate resume to job vacancy.

k. Searching candidate such as a qualification from the client.

l. Arrange schedule to interview of candidate.

m. Make sure client and candidate meeting.

n. Follow up candidate.

o. Make daily report.

8. Sales Coordinator (SC)

a. Scouting candidate.

b. Calling candidate to ask about curriculum vitae of candidate.

c. Arrange schedule interview candidate with career advisor.

d. Looking career advisor who able to interview.

e. Seeking candidate in link or application from company.

9. Data Entry

a. Entry curriculum vitae candidate to the system of company after

career advisor interview the candidate.

b. Revise resume if have a wrong data.

c. Calculate candidate salary per year .

d. Discussion with career advisor about candidate.

 34

I. Product of PT Reeracoen Indonesia

PT. Reeracoen Indonesia is Service Company (Recruitment agency)

and support the professional employee to the client, that is related industry

following the position:

1. Engineer (IT,/Internet/ Telecommunication)

IT/ Internet /Telecommunication is line business or industry and

also part ordinate from position, because in IT position have many part.

Telecommunications engineering, or telecoms engineering, is an

engineering discipline centered on electrical and computer engineering the

which seeks to support and Enhance telecommunication systems. The

work ranges from basic circuit design to strategic mass developments. A

telecommunication engineer is responsible for designing and overseeing

the installation of telecommunications equipment and facilities, such as

complex electronic switching systems, facilities telephone copper wire,

optical fiber cabling, IP data systems, and terrestrial radio link systems.

Telecommunication engineering Also overlaps heavily with broadcast

engineering.

Telecommunication is a diverse field of engineering connected to

electronic, civil and systems engineering. Ultimately, telecom engineers

are responsible for providing high-speed transmission of data services.

They use a variety of equipment and transport media to design the telecom

network infrastructure; the most common media used by wired

telecommunications today are copper wires, coaxial cables, and optical

 35

fibers. Also Telecommunications engineers provide solutions revolving

around wireless modes of communication and information transfer, such

as wireless telephony services, radio and satellite communications, and

Internet and broadband technologies.

That is subordinate of position IT/ Internet/ Telecommunication are :

a. System analyst/ consultant.

b. Sofware development.

c. Programer.

d. IT Executive.

e. Application Development Engineer.

f. Design Engineer.

g. Security Engineer.

h. Network Engineer.

i. Support/ Maintenance/ Training.

j. IT, Internet, Telecomunication.

k. Software Engineer.

l. Pre Sales.

m. Hardware Engineer.

n. Project Manager.

o. Application Development Engineer (Web).

p. Network Engineer / Design.

q. Internal Information system.

r. Reserch and Development.

 36

2. Electrical

Electrical is line business or industry of the company, Electrical

have kind that is, Electrical Manufacturing, Electrical service and any

other. For Electrical manufacturing also have many product, for example is

TV, AC, headphone, etc.

Electrical position have subordinate are :

a. Process Engineer.

b. Production management.

c. Sales engineer

d. Electrical Engineer

e. Quality control / Quality assurance

f. Service engineer

g. Project engineer

h. Foundation/ analyst applied research

3. Mechanical

Mechanical is a main position and Mechanical is a line business or

industry of the company, Mechanical company also have kind that is

Manufacturing and Service Mechanical.

For Manufacturing Mechanical have many product related they

industry for example is PT. Nexus Indonesia they have Mechanical

Machinery product.

Mechanical position have subordinate are:

 37

a. Process Engineer.

b. Mechanical engineer.

c. Quality control / quality assurance.

d. Project engineer.

e. Sales engineer.

f. Production Management.

4. Technology (Architecture, Civil Engineering, Real Estate)

Technology (Architecture, Civil Engineering, Real Estate)

Department have some position in this department are :

a. Design development.

b. Design development.

c. Structural engineer.

d. Quantity surveyor.

e. Site engineer.

f. Facility construction / construction management.

g. Geodetic engineer.

h. Project engineer.

5. Biotechnology

Biotechnology positions or services is essential to the company's

progress and biotechnology is an applied science that combines the various

branches of science in the process of production of goods and services :

a. R&D.

b. Research engineer.
 38

c. Process Engineer.

6. Medical / Welfare

Medical/ Welfare that position is in industry of medical and in this

position have subordinate are:

a. Pharmacist/nurse/doctor.

b. Caregiving/rehabilitation.

c. Medical technologies.

d. Other caregivers.

7. Retail

Retail a series of business activities that add value to the products

and services sold to customers for personal or family use (Levy, 2009: 48).

Retail business is a business whose activities are related to the sales of

goods or services directly to consumers for personal use and non-business

(Kotler and Armstrong 2003; 51).

In retail industries and position have part there are:

a. Store development.

b. Inventory management.

c. Buyer/merchandiser.

d. Store/ branch management.

e. Retail sales.

8. Logistic

Logistics is the art and science, goods, energy, information and

other resources, such as products, services, and people, from the source of
 39

production to the market with the aim of optimizing the use of capital.

Manufacturing and marketing will be difficult to do without the logistical

support. Logistics also includes the integration of information,

transportation, inventory, warehousing, reverse logistics and packaging.

Based on the above understanding, the logistics mission is "to get

the right item, at the right time, with the right amount, the right conditions,

at an affordable cost, while contributing profit for logistics service

providers".

Therefore, the logistics is always struggling in finding the balance

for two things very difficult for synergy, which keep costs as low as

possible but still maintain the level of service quality and customer

satisfaction. In the ever-changing business world, good logistics

management is a necessity.

The following is part of a logistics position :

a. Merchandiser

b. Warehouse

c. Shipment / export & import

d. Logistic coordinator

e. Supply chain

f. Freight forwarding

9. Hotel Management ( Tour & Travel, Leisure)

Hotel is a company managed by its owner to provide food service,

drinks and rooms for sleeping facilities to people who are traveling and
 40

able to pay with a reasonable amount of care received in accordance with

the absence of a special agreement and Hotel management include Tour &

Travel and also Leisure.

That is a part of Hotel management:

a. Front officer/receptionist.

b. Ticketing/reservation.

c. Travel coordinator/agent.

d. Hotel Housekeeping.

e. Tour Guide.

f. Hotel Management.

10. Law

Law Section very essentials companies and are also in need

because in addition to enforcing the law in the company's position is also

needed to take care of the legality of the entire letter company and also

permitting for a company.

The following position - the position in law:

a. Lawyer.

b. Paralegal.

c. Legal counsel / consultant.

d. Associate.

e. Liaison.

11. Service Industry/Restaurant

 41

The companies that supply foodservice operators are called

foodservice distributors. Foodservice distributors sell goods like small

wares (kitchen utensils) and foods. Some companies manufacture products

in both the consumer and foodservice versions. The consumer version

usually comes in individual-sized packages with elaborate label design for

retail sale. The foodservice version is packaged in a much larger industrial

size and Often lacks the colorful label designs of the consumer version :

a. Store development.

b. Sales manager.

c. Waiter.

d. Cook.

12. Sales

Sihite (1996: 86) states that it is the Merchandise Sales (Something

to be sold) plus Service. In the same book also describes the Salesmanship

is a Sales skills in selling which includes the sales process that begins from

the first step up to the implementation of a sale. So the notion Sales Person

or Salesman here are individuals who offer a product in a sales process.

a. Sales corporate.

b. Sales insurance.

c. Foreign / commodity/ trading.

d. Telemarketing.

e. Product specialist.

13. Finance
 42

Finance is a series of actions organized in managing funds/

finance. The understanding of finance staff is responsible for all financial

activities, both from the management, reception, transactions, record

keeping and reporting.

A finance required precision, accuracy, and of course, honesty in

performing their duties. Why say so, because at this point have the

authority for the management, registration, admission, and financial

expenses of the company.

a. Fund investment.

b. Analyst Economic.

c. Middle office.

d. Credit control.

e. Risk Management.

f. Investment Banking.

g. Financial Management.

h. Leasing/ Loan.

i. Regulator complains.

14. Business administration & Management

Administration is a function of the industry with regard to the

determination of the company's policy, coordination of production, finance

and distribution, determining the organization's direction and ultimate

control of the executive. In short the administration in charge of

determining the settings for the company to move forward. Meanwhile,

 43

management is a function of the organization in charge of implementing

the policy within the limits specified resource administration and moving

the organization towards certain objectives predetermined.

a. Sales coordinator.

b. Technical support.

c. Export & import.

d. General affair.

e. Commodity trade secretary.

f. Business Development.

g. Researcher.

h. Purchase.

i. Legal/ patent.

15. Creative

A creative department is a position Often found within the graphic

design, movies, music, fashion, advertising, media, or entertainment

industries, but may be useful in other creative organization such as web

development and software development firms as well.

A creative is a vital role in all of the arts and entertainment

industries. In another sense, they can be seen as another element in any

product development process. The creative Also may assume the roles of

an art, copywriter, or lead designer. The responsibilities of a creative

include leading the communication design, interactive design, and concept

forward in any work assigned. For example, this responsibility is often

 44

seen in industries related to advertisement. The creative director is known

to guide a team of employees with the skills and experience related to

graphic design, fine arts, motion graphics, and other creative industry

fields. Some example works can include visual layout, brainstorming, and

copy writing. Before one assumes the role of a creative director, one must

have a preset of experience beforehand. Like anyone else, Reviews These

types of artists start up from the very beginning in fields that can relate to

motion graphics, advertisement in television, and / or book (or magazine)

publishing.

a. Planner.

b. Designer (web/game).

c. Editing/ production.

d. Producer/ director.

e. Designer (Fashion/ interior/ industrial).

16. Consultant

Consultants is a professionals or experts in providing consulting

services in various areas of expertise such as systems management,

business strategy, accounting, finance, law, etc.

Where a consultant duties and responsibilities in providing a

solution or solutions that do not usually be done by "ordinary people", as

in this case a management consulting (management consultant), not only

to understand and master technical issues, but demanded more than a

consultant (consultant) should have a "communication skills" in presenting

 45

"knowledge" or knowledge possessed as the transfer of "know-how" of the

team work and a consultant (consultant) must be able to motivate the team

work in do tasks given so that it can drive up men-management system

that has been set-up.

a. IT Consultant.

b. Finance consultant.

c. Strategy/ management consultant.

d. HR/ organization consultant.

e. Other consultant.

17. HR

HR Department in Company meaning of the Human Resources

Development (Human Resources / HR) is a process for dealing with

various issues on the scope of the employee, employees, workers,

managers and other workers to be able to support the activities of the

organization or company to achieve its intended purpose. Section or unit

that usually takes care of tablespoons is the human resources department.

Human resource management can also be interpreted as an ongoing

procedure that aims to supply an organization or company with the right

people to be placed in the position and the right position when the

organization needs it.

a. Fullest.

b. Payroll.

c. Compensation benefit.
 46

d. Organizational development.

e. Recruitment.

f. Training.

g. Employee/ labor.

18. Accounting

Accounting is a position in a company. the job has tasks and

responsibilities of all financial statements, the financial statements are not

in the form of speech, but in writing, and an accounting staff should also

be familiar with the tax rules applicable in the country, for example in

Indonesia accounting staff should understand on taxation in Indonesia.

a. Management Acounting.

b. Internal Aaudit.

c. Fullest.

d. Treasury.

e. Partial of full set.

19. Executive

A company cannot be run without the executive ranks. The

Executive is the people who sit on the board of directors and set the

direction and running of the company. People in it have a different rank as

well. Top of the range is what we call as CEO, and assisted by

subordinates including CMO, COO, CFO and CTO. What is the purpose

of these terms Lets discuss one by one.

Executive positions are:

 47

a. CEO/MD.

b. COO.

c. GM.

d. Other

J. Market Product

In IIndonesia PT Reeracoen indonesia have more than 2000 client in every

sector, for example in Service company, manufacturing company,

Constructor, Oil and Gas company, mineral company, Trading, Logistic and

any other.

That is some of PT Reeracoen Indonesia client are :

1 PT SANNOHASHI MANUFACTURING INDONESIA

2 PT. Nippon Steel and Sumikin Logistics Indonesia
3 TRUSCO NAKAYAMA INDONESIA
4 PT. RHYTHM KYOSHIN INDONESIA
5 PT.NEX LOGISTICS INDONESIA
6 PT.SUMISHO GLOBAL LOGISTICS INDONESIA
7 PT. Polymatech Indonesia
8 PT Sankei Dharma Indonesia
9 PT. TSUZUKI&ASAMA MANUFACTURING
10 PT. KATSUYAMA FINETECH INDONESIA
11 Pt Nexus Thermal Technology Indonesia
12 PT. Teraoka Seisakusho Indonesia
13 PT. Akebono Brake Astra Indonesia
14 PT. OMRON MANUFACTURING OF INDONESIA
15 PT.KIYOKUNI INDONESIA
16 PT. MITSUI KINZOKU ACT INDONESIA
17 PT Flowforce Indonesia
18 PT. Kayaba Indonesia
19 PT. TORICA INDONESIA
 48

20 PT.Sanko Gosei technology Indonesia

21 PT. Indonesia Epson Industry
22 PT. SAN-EI TRADING INDONESIA
23 PT.MSM INDONESIA
24 PT.TOYOTA TSUSHO LOGISTIC CENTER
25 PT.Nippon Oil Indonesia
PT. Nipro Indonesia Jaya
26
27 PT SOMIC INDONESIA
28 PT.KOHNO INDONESIA
29 PT. Nitto Materials Indonesia
30 PT.SBP Indonesia
31 PT.HIROSE ELECTRIC INDONESIA
32 PT.ACCRETECH INDONESIA
33 PT.ACCRETECH INDONESIA
34 PT. Tsuruta Indonesia
35 PT. SHINSHO K'MAC PRECISION PARTS INDONESIA
36 PT. SHOWA INDONESIA MANUFACTURING
37 PT Nikon Indonesia
38 PT.ELRINGKLINGER INDONESIA
39 PT.YANMAR INDONESIA
40 PT. KOYAMA INDONESIA
41 PT.FUJI SPRING INDONESIA
42 PT.MITSUBA INDONESIA PIPE PARTS
43 PT.Asake Machinary Indonesia
44 PT.TRI-NET LOGISTICS INDONESIA
45 PT. NOF MAS CHEMICAL INDUSTRIES

K. SWOT

1. Strength

A. Professional
 49

We always provide good service to the client, such as giving

candidates in accordance with what is expected by the client at the right

time.

B. Fast Service

When a client asks for suitable candidates with qualifications, we

always process quickly intervening.

C. Commitment

To provide service that brings the "Growth" to our customers.

2. Weakness

a. Less its workforce, Thus affecting the energy performance of

existing Gov.

b. Too high a qualification the which is held for the candidates to the

make the candidates lack confidence when doing interviews with

consultant.

c. Lack of media for information vacancies.

3. The opportunity (Opportunity)

With its growing industry in Asia, then many client requests for

candidates with a wide range of positions.

4. Treat (Threats)

a. Many emergence of new competitors.

b. Hard to find a suitable candidate to client requests.

 BAB IV

RESEARCH FINDING

A. Data Descriptions

The findings of the research focuses on the errors of English

pronunciations of the staff at PT. Reeracoen Indonesia. The result describes

the findings of errors in English pronunciations on the several that have given

to the several staff and they have pronounced them. Especially for the

example all staff in Cikrarang office. As we know that staff at PT. Reeracoen

Indonesia is not native of English, and they have some difficulties in

pronouncing the English words, the most common errors could be exposed

and seen in pronounciation given. Beside that; the writer also will reveal

about the effects of mispronounced of the English. Before we come to the

result of the research findings, the writer would like to show ten English

words.

In this chapter, the writer presentes the data finding descriptively. This

research is a study of errors in pronunciation. Futhere more, this study

describes the errors in pronouncing vowels // // and // in English. The

subject of this research are 18 staff who work at PT. Reeracoen Indonesia.

The data of this study were taken from 18 staff errors in pronouncing four

vowels. Thus, the writer uses the qualitative method by collecting empirical

data which were actually the responses of the subject. Their responses were

then analysed for the occurance of errors in pronunciation.

50
 51

Then, the writer gave the subject a list of word and asked them to

pronounce it individually. There are words which have vowels 10 words,

recording process, the writer asked the subject to familiarize themselves with

the word to avoid some mistakes because in this research just analyze the

errors. In pronouncing those words, the subject made various errors

depending on their knowledge and ability in pronouncing English. some of

staff made the same errors in pronouncing a word and the others are do

differences errors. Therefore, their errors in pronouncing those vowels can be

classified in some different categories.

Before discussing those different categories, the writer presented all

kinds of errors made by the subject in pronouncing vowels / // and // in

those 10 words. Futhere more, the would that be used to identify the errors in

this research is International Phonetic Association (IPA) which drawed by

native speaker. In identify the errors make a contrast between native

speakers and my subjects pronunciation. The errors of pronunciation made

by the subjects can be described in the following sub-chapter of this chapter.

From the words above, the writer gave the pronunciation test, it is the

oral test where the respondents will say the words one by one. In the test, the

writer gave fifteen the most commonly mispronounced English words then

the results of the test is going to be discussed in the research findings sub-

chapter.
 52

B. Research Findings

From the list of the most common misspronounce English words

above, the writer takes ten list of words that will be tested for several

employee at PT. Reeraccoen Indonesia. They are :

1. Develop ( writer find this error make by Keisuke Takeshita ).

2. Earn ( writer find this error make by Takanori Kiuchi).

3. Girth ( writer find this error make by Takanori Kiuchi).

4. Lapse ( writer find this error make by Kan Motonishi ).

5. Balance ( writer find this error make by Kamikomaki).

6. Honour ( writer find this error make by Sota Kagawa and Gresi Widya

N.M).

7. Favor ( writer find this error make by Heni Susilowati).

8. Inperfect ( writer find this error make by Ryoma Hasegawa).

9. Brand ( writer find this error make by Sota Kagawa, Takuma

Kamikomaki).

10. Matter ( writer find this error make by Sota Kagawa and Lili Angraini

) The writer check the corect pronounciation in this web

http://dictionary.cambridge.org/us/dictionary/english/.

The writer gave the pronunciation test 18 employeer at PT. Reeracoen

Indonesia. Based on the test result the writer finds the data of which word

from those ten words that most misspronounce by them. Here are the data.
 53

1. Rizki Utami

No Word Result Correct

1 Develop Dpelop dvelp

2
Earn rn rn
3
Girth r r
4
Lapse Leps Lps
5
Balance Blns blns
6
Honor nr nr
7
favor fevr fevr
8
Imperfect mprfkt mprfkt
9
Branch brnt brnt
10
Matter mt r mt r

The result of this research writer finds out error pronounciations of

Dpelop, Leps, Blns. from this analysis writer concludes Rizki utami

dificult to pronounced , .

2. Siti Khairunisa

No Word Result Correct

1 Develop Dpelop dvelp

2 Earn rn rn
 54

3 Girth r r

4 Lapse lep lps

5 Balance Blns blns

6 Honor nr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brnt brnt

10 Matter mt r mt r

The result of this research writer find out error pronunciation of

Dpelop, lep, Blns. from this analysis writer concludes Siti Khairunisa

difficulty to pronounced , .

3. Santi Sirait

No Word Result Correct

1 Develop dvelop dvelp

2 Earn rn rn

3 Girth r r
 55

4 Lapse lps lps

5 Balance blns blns

6 Honor honor nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brn brnt

10 Matter mt r mt r

The result of this research writer find out error pronunciation of

honor, brn, dvelop rn, from this analysis writer concludes Santi Sirait

difficulty to pronounced . , , , ..

4. Risa Sawai

No Word Result Correct

1 Develop dvelp dvelp

2 Earn Ern rn

3 Girth r r
 56

4 Lapse Laps lps

5 Balance balns blns

6 Honor anr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch Brant brnt

10 Metter Metta mt r

The result of this research writer find out error pronunciation of, ern,

laps, anr, brant, berst, balns, metta from this analysis writer concludes Risa

Sawai difficult to pronounced . , , , , ,.

5. Nandi Puspitasari

No Word Result Correct

1 Develop dvelop dvelp

2 Earn rn rn

3 Girth rt r
 57

4 Lapse lps Lps

5 Balance bln blns

6 Honor honr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brn brnt

10 Matter mt r mt r

The result of this research writer find out error pronunciation of

brn, rt from this analysis writer concludes Nandi Puspitasari difficulty to

pronounced . , .

6. Ryo Endo

No Word Result Correct

1 Develop Develop dvelp

2 Earn e rn rn

3 Girth r r

4 Lapse laps lps

 58

5 Balance baln blns

6 Honor anr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brant brnt

10 Matter Metta mt r

The result of this research writer find out error pronunciation of

Develop, ern, laps, baln , anr, brant, Metta from this analysis writer

concludes Ryo Endo difficulty to pronounced . , , , , , , r.

7. Nadia Rosaline

No Word Result Correct

1 Develop develop dvelp

2 Earn rn rn

3 Girth r r

4 Lapse lps lps

5 Balance blns blns

6 Honor nr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

 59

9 Branch brnt brnt

10 Matter mt r mt r

The result of this research writer find out error pronunciation of

Develop, from this analysis writer concludes Nadia Rosaline difficulty to

pronounced . ,.

8. Ryoma Hasegawa

No Word Result Correct

1 Develop dvelop dvelp

2 Earn ern rn

3 Girth r r

4 Lapse lps lps

5 Balance bln blns

6 Honor onr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brn brnt

10 Matter Mate mt r

The result of this research writer find out error pronunciation of ern,

onr, Mate, brn .from this analysis writer concludes Ryoma Hasegawa
 60

difficulty to pronounced . , , r.

9. Saki Yasamida

No Word Result Correct

1 Develop dvelop dvelp

2 Earn rn rn

3 Girth rt r

4 Lapse lps lps

5 Balance blan blns

6 Honor onr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brans brnt

10 Matter Meta mt r

The result of this research writer find out error pronunciation of onr,

meta berst, brans, rt. from this analysis writer concludes Saki Yasamida

difficulty to pronounced . , , , r.

10. Sho Udonishi

No Word Result Correct

1 Develop dvelop dvelp

2 Earn ern rn
 61

3 Girth rt r

4 Lapse laps lps

5 Balance balans blns

6 Honor onr nr

7 favor feva fevr

8 Imperfect imprfkt mprfkt

9 Branch brans brnt

10 Matter metta mt r

The result of this research writer find out error pronunciation of ern,

rt, laps, balans, onr, feva, brans, metta from this analysis writer

concludes Sho Udonishi difficulty to pronounced . , , , , r, .

11. Gresi Widya Neni Manurung

No Word Result Correct

1 Develop Develop dvelp

2 Earn ern rn

3 Girth t r

4 Lapse lps lps

5 Balance blns blns

6 Honor nr nr

7 favor fevr fevr

 62

8 Imperfect mprfkt mprfkt

9 Branch brns brnt

10 Matter mt r mt r

The result of this research writer find out error pronunciation of ern,

t, brns. from this analysis writer concludes Gresi Widya Neni Manurung

difficulty to pronounced . , ,.

12. Heni Susilowati

No Word Result Correct

1 Develop dvelp dvelp

2 Earn ern rn

3 Girth t r

4 Lapse laps lps

5 Balance balns blns

6 Honor onr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brans brnt

10 Matter mate mt r

The result of this research writer find out error pronunciation of ern,
 63

t, laps ,balns, onr, brans, mate from this analysis writer concludes Heni

Susilowati difficulty to pronounced . , , , , , r.

13. Keisuke Takeshita

No Word Result Correct

1 Develop develop dvelp

2 Earn ern rn

3 Girth r r

4 Lapse laps Lps

5 Balance balans blns

6 Honor onr nr

7 favor feve fevr

8 Imperfect imperpect mprfkt

9 Branch brans brnt

10 Matter metta mt r

The result of this research writer find out error pronouncition of develop,

ern,laps, balans, onr, brans, feve, imperpect, brans, metta . from this

analysis writer concludes Keisuke Takeshita difficult to pronounced . , , , ,

, r.
 64

14. Takanori Kiuchi

No Word Result Correct

1 Develop Divelop dvelp

2 Earn n rn

3 Girth r

4 Lapse Lps Lps

5 Balance blns blns

6 Honor Honor nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch Brnt Brnt

10 Matter metta mt r

The result of this research writer find out error pronunciation of

Divelop, n, Honor, fevr, metta from this analysis writer concludes

Takanori Kiuchi difficulty to pronounced, , r, , r.

15. Kan Motonishi

No Word Result Correct

1 Develop Develop dvelp

2 Earn rn rn
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3 Girth r r

4 Lapse Lps Lps

5 Balance blns blns

6 Honor onr nr

7 favor fevr fevr

8 Imperfect imperfek mprfkt

9 Branch Brans brnt

10 Matter metta mt r

The result of this research writer find out error pronunciation of Develop,

onr, imperfek,Brans, metta from this analysis writer concludes Kan

Motonishi difficulty to pronounced, , , , r.

16. Ikumi Nakade

No Word Result Correct

1 Develop devilop dvelp

2 Earn rn rn

3 Girth r r

4 Lapse Lps Lps

5 Balance baln blns

6 Honor onr nr
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7 favor fevr fevr

8 Imperfect imperpect mprfkt

9 Branch bran brnt

10 Matter mate mt r

The result of this research writer find out error pronunciation of

devilop, baln, onr, imperpect, bran, mate from this analysis writer

concludes Ikumi Nakade difficulty to pronounced, e, , , , , r.

17 Audrey Befry Adissa

No Word Result Correct

1 Develop dvelop dvelp

2 Earn ern rn

3 Girth rt r

4 Lapse Lps Lps

5 Balance blns blns

6 Honor honr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brns brnt

10 Matter mt r mt r
 67

The result of this research writer find out error pronunciation of ern,

honr from this analysis writer concludes Audrey Befry Adissa difficulty to

pronounced, , .

18. Sandhy

No Word Result Correct

1 Develop dvelp dvelp

2 Earn Ern rn

3 Girth rt r

4 Lapse Lp Lps

5 Balance baln blns

6 Honor nr nr

7 favor fevr fevr

8 Imperfect mprfkt mprfkt

9 Branch brns brnt

10 Matter mt r mt r

The result of this research writer find out error pronunciation of ern,

baln, from this analysis writer concludes Sandhy difficulty to pronounced,

,.
 68

The writer gave the pronunciation test to twenty person of employee

at PT. Reeracoen Indonesia. Based on the test result the writer finds the data

of which word from those ten words that most mispronounce by them. Here

are the data.

WORDS NUMBER OF

MISSPRONUNCIATION

Develop Eleven

Earn Nine

Girth Four

Lapse Seven

Balance Eleven

Honor Twelve

Favor Three

Imperfect Three

Branch Eleven

Matter Ten
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Correct and Mis-pronounce percentage

Correct and Mis-pronounce

percentage 19%

Miss-pronounce 81%

PT. Reeracoen Indonesia is one of the big service companies in

Indonesia and has employees from any countries, the writer already work

there one ear and seven moth. And writer find common problem in there is

pronunciation in English do by the staff.

The writer analyze this problem from seventy employees in PT.

Reeracoen Indonesia from all branch in Indonesia, when their have meeting

and daily communication writer find out some of common word their do error

pronunciation and make their misunderstand for dialect.

In this research writer choose eighteen staff especially employee in

Cikarang branch, and do giving them ten English words that already do miss

pronounced by other staff and ask them one by one for pronounced that words

and record their pronunciation, after that the writer check that their

pronunciation with the correct pronunciation sound from dictionary with

American pronunciation.

Base on the data of research the writer find out that common error

pronouncing is 81 % and 19 % is correct pronunciation, after this research the

writer analysis that the common make error pronunciation is Japanese, there
 70

are make common error pronunciation in vowel , , , , , r, and Indonesian

staff also make error pronunciation, however their do error pronunciation but

there are should practice and improve their English especially in

pronunciation, because for Japanese staff their work in other company and

need more communication with other people not only their communication

with employee in some company their work but also communicate with all

people live with them.

 CHAPTER V

CONCLUSION AND SUGGESTION

The fifth chapter is the last chapter that the writer tries to conclude the

research finding whether Error pronounced by the staff of PT. Reeracoen

Indonesia especially in PT. Reeraoen Indonesia in Cikarang Branch. Ruko

Trivium No. 18 ,Jl. Kemang Raya Lippo Cikarang Bekasi. West java 17520

Indonesia that the good pronunciation English is Important for staff of PT.

Reeracoen Indonesia for communication.

In this chapter the writer also gives suggestions to employee of PT.

Reeracoen Indonesia about the expectation to increase their ability in English

especially Pronunciation to support their working and company also increase

the employees skill, If in PT.Reercoen Indonesia or Neo career group hires

native of English speaker in all branches will increase pronunciation other

staff.

A. Conclusion

The knowledge of English pronunciation in office is very weak

because the employee of PT. Reeracoen Indonesia is come from Asian

countries and they need international language for communication with other

staff from other countries that is why they do not good English pronunciation.

Base on previous discussion and result of the research, the writer

concludes that:

1. The willingness to know more about English is less among the

71
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employees, because the employees of PT. Reeracoen need English

when they communicate with clients or when they interview

candidate.

2. Staff PT. Reeracoen indonesia come from Asian countries and they

have diffrent vowel, so they need Learn more about vowel.

3. Japanese staff make many error pronunciation, their dificult to

pronounced , , , , , r. their should more practice.

B. Suggestions

From the conclusion above, there are some suggestions that can be

given:

1. The employee should be willing more to learn about phonetic

symbol and practice for increase their pronunciation.

2. Staff should learn about differentiate the significant sounds and

pattern by listening to the language from Native speaker or use

Google dictionary sound.

3. The employee should support each other to improve their

pronunciation.

4. The company should make flyer of phonetic symbol in working

room to help the employee to remember and learn.

5. The company management should hire employee native of English

to all Branch in Asia for support and help other employee to practice

and check their pronunciation.

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