PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: JANUARY 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
75 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of
time over No. of PRs
services needed by the SP- Office or OIC-designate 18 approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

100% of claims (DV) with

supporting documents
3. Financial Claims
prepared and released
(Disbursement Vouchers
within 4 working hours to:
No. of claims (DVs) Yes
22
released on time/No. of
claims approved by VG
 and payrolls). A PBO (w/ObRs) or OIC-designate
c. OPAC (w/approved PRs)

100% of leave
applications prepared and No. of leave applications Yes
4. Leave Applications signed by the Head of released to PHRMO on
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP
to Travel (RAT) Secretary and approved
by VG or OIC and released
to requisitioner within 2
working hours.
prepared/released to
9 Requisitioner on
time/RAT approved by
VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel January Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated January Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: January Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative
 PROVINCIAL GOVERNMENT OF SULTAN KUDARAT
SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: FEBRUARY 1-28, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
95 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO 40
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
 A PBO (w/ObRs) 36 or OIC-designate
c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications Yes
signed by the Head of released to PHRMO on
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

5. Request for Authority 100% of RAT prepared Number of RAT

to Travel (RAT) and signed by the SP
Secretary and approved
by VG or OIC and released
to requisitioner within 2
working hours.
prepared/released to Yes
5 Requisitioner on
time/RAT approved by
VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel February Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: February Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: MARCH 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
120 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of 25 approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims 27 No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
 c. OPAC (w/approved PRs)

4. Leave Applications 100% of leave No. of leave applications

applications prepared and released to PHRMO on
Yes
signed by the Head of time/leave application
Office or his authorized approved by VG or OIC
representative are
released to PHRMO
within 4 working hours

5. Request for Authority 100% of RAT prepared Number of RAT Yes

to Travel (RAT) and signed by the SP 4 prepared/released to
Secretary and approved Requisitioner on
by VG or OIC and released time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.
Section C: Quality Plan
Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel March Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: March Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: APRIL 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
90 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO 40
within 4 working hours

100% of claims (DV) with

3. Financial Claims 37 No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
 c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications
Yes
signed by the Head of released to PHRMO on
4
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP 3 prepared/released to
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel April Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: April Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: MAY 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of 70 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of
time over No. of PRs
services needed by the SP- Office or OIC-designate 33 approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). 36 claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
 c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications
Yes
signed by the Head of released to PHRMO on
17
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP prepared/released to
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released 8 time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel May Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated May Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: May Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, M.D. FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: JUNE 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
80 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of
time over No. of PRs
services needed by the SP- Office or OIC-designate 42 approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

100% of claims (DV) with

supporting documents
3. Financial Claims 23 No. of claims (DVs)
prepared and released
(Disbursement Vouchers released on time/No. of
within 4 working hours to:
and payrolls). claims approved by VG
A PBO (w/ObRs)
or OIC-designate
Yes
c. OPAC (w/approved PRs)
 100% of leave
applications prepared and
4. Leave Applications signed by the Head of No. of leave applications
Office or his authorized released to PHRMO on
representative are time/leave application Yes
released to PHRMO approved by VG or OIC
within 4 working hours

100% of RAT prepared

and signed by the SP
5. Request for Authority Secretary and approved 6 Number of RAT
to Travel (RAT) by VG or OIC and released prepared/released to Yes
to requisitioner within 2 Requisitioner on
working hours. time/RAT approved by
VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel June Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated June Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: June Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, M.D. FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: JULY 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.

A.1. SP personnel records 100% of Personnel Yes

(e.g. Leave Credits Index
Card, Leave Applications,
NOSA, Step Increments,
Appointments, Renewal,
Separation)
Number of personnel
Records regularly
over Number of
maintained, updated and
personnel records
submitted to VGO and
updated
PHRMO.

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

58 Yes
(Recommendation Letter and provided with type of
No. of clients provided
for employment, referrals, assistance requested.
with type of assistance
hospitalization, etc)
over request

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on
materials, goods and signed by the Head of 18
time over No. of PRs Yes
services needed by the SP- Office or OIC-designate
approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

100% of claims (DV) with

supporting documents
3. Financial Claims
prepared and released
(Disbursement Vouchers 44
within 4 working hours to:
and payrolls). No. of claims (DVs)
A PBO (w/ObRs)
released on time/No. of Yes
c. OPAC (w/approved PRs)
claims approved by VG
or OIC-designate
100% of leave
 4. Leave Applications applications prepared and
signed by the Head of
Office or his authorized
representative are
released to PHRMO
within 4 working hours
100% of RAT prepared
5. Request for Authority and signed by the SP
to Travel (RAT) Secretary and approved
by VG or OIC and released
to requisitioner within 2
working hours.
No. of leave applications
released to PHRMO on Yes
time/leave application
approved by VG or OIC
Number of RAT
prepared/released to
7 Requisitioner on Yes
time/RAT approved by
VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel July Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated July Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: July Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ ATTY. GERMAN M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: AUGUST 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
81 with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies, 100% of PRs prepared and

No. of PRs released on Yes
materials, goods and signed by the Head of
time over No. of PRs
services needed by the SP- Office or OIC-designate 36 approved by Head of
VG Office) are released to PGSO
Office (VG)
within 4 working hours

3. Financial Claims 100% of claims (DV) with

53 No. of claims (DVs)
(Disbursement Vouchers supporting documents
released on time/No. of
and payrolls). prepared and released
claims approved by VG Yes
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)
 4. Leave Applications 100% of leave
applications prepared and No. of leave applications
signed by the Head of released to PHRMO on
Office or his authorized time/leave application
Yes
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

5. Request for Authority 100% of RAT prepared

to Travel (RAT) and signed by the SP 7 Number of RAT
Secretary and approved prepared/released to Yes
by VG or OIC and released Requisitioner on
to requisitioner within 2 time/RAT approved by
working hours. VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel August Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated August Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: August Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ ATTY. GERMAN M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: SEPTEMBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
 c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications
Yes
signed by the Head of released to PHRMO on
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

100% of RAT prepared Yes

5. Request for Authority and signed by the SP Number of RAT
to Travel (RAT) Secretary and approved prepared/released to
by VG or OIC and released Requisitioner on
to requisitioner within 2 time/RAT approved by
working hours. VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel September Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated September Records Officer I Consistent with established
regularly Clerks Records Management
Procedures
C. Strict adherence to established Procedures: September Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: OCTOBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.

A.1. SP personnel records 100% of Personnel

(e.g. Leave Credits Index
Card, Leave Applications,
NOSA, Step Increments,
Appointments, Renewal,
Separation)
Number of personnel Yes
Records regularly
over Number of
maintained, updated and
personnel records
submitted to VGO and
updated
PHRMO.

B. To ensure timely
preparation and processing
of:
No. of clients provided
1. Public Assistance 100% of clients assisted
with type of assistance Yes
(Recommendation Letter and provided with type of
over request
for employment, referrals, assistance requested.
hospitalization, etc)

No. of PRs released on

2. PRs (for supplies, 100% of PRs prepared and
time over No. of PRs Yes
materials, goods and signed by the Head of
approved by Head of
services needed by the SP- Office or OIC-designate
Office (VG)
VG Office) are released to PGSO
within 4 working hours
No. of claims (DVs)
3. Financial Claims 100% of claims (DV) with
released on time/No. of
(Disbursement Vouchers supporting documents
claims approved by VG
and payrolls). prepared and released
or OIC-designate
within 4 working hours to: Yes
A PBO (w/ObRs)
c. OPAC (w/approved PRs)

4. Leave Applications 100% of leave

No. of leave applications
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Yes
Office or his authorized
 representative are approved by VG or OIC
released to PHRMO
within 4 working hours

5. Request for Authority 100% of RAT prepared

to Travel (RAT) and signed by the SP Number of RAT Yes
Secretary and approved prepared/released to
by VG or OIC and released Requisitioner on
to requisitioner within 2 time/RAT approved by
working hours. VG or OIC

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel October Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated October Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: October Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative
 PROVINCIAL GOVERNMENT OF SULTAN KUDARAT
SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: NOVEMBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate
Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released
and payrolls). claims approved by VG
within 4 working hours to:
 A PBO (w/ObRs) or OIC-designate
c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications Yes
signed by the Head of released to PHRMO on
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP prepared/released to
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel November Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated November Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: November Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ GERMAN M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: DECEMBER 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.

A.1. SP personnel records 100% of Personnel

(e.g. Leave Credits Index
Card, Leave Applications,
NOSA, Step Increments,
Appointments, Renewal,
Separation)
Records regularly Number of personnel Yes
maintained, updated and over Number of
submitted to VGO and personnel records
PHRMO. updated

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

(Recommendation Letter and provided with type of No. of clients provided
for employment, referrals, assistance requested. with type of assistance Yes
hospitalization, etc) over request

2. PRs (for supplies,

materials, goods and 100% of PRs prepared and No. of PRs released on
services needed by the SP- signed by the Head of time over No. of PRs Yes
VG Office) Office or OIC-designate approved by Head of
are released to PGSO Office (VG)
within 4 working hours

100% of claims (DV) with

3. Financial Claims supporting documents No. of claims (DVs)
(Disbursement Vouchers prepared and released released on time/No. of Yes
and payrolls). within 4 working hours to: claims approved by VG
A PBO (w/ObRs) or OIC-designate
 c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications
signed by the Head of released to PHRMO on Yes
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
within 4 working hours

100% of RAT prepared Number of RAT

5. Request for Authority and signed by the SP prepared/released to Yes
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel December Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated December Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: December Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking
Legislative Tracking System SP Secretaries System
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG RADEN C. SAKALURAN, AL HAJ GERMAN M. MALCAMPO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: January 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
79 over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

200 No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate 29 Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released 30 claims approved by VG
and payrolls). within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
 c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications
Yes
signed by the Head of released to PHRMO on
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
0
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP prepared/released to
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released 2 time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel January Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated January Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: January Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: FEBRUARY 1-29, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
79 over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

200 No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate 29 Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released 30 claims approved by VG
and payrolls). within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
 c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications
Yes
signed by the Head of released to PHRMO on
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
0
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP prepared/released to
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released 2 time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel February Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated February Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: February Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative

PROVINCIAL GOVERNMENT OF SULTAN KUDARAT

 SANGGUNIANG PANLALAWIGAN

QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: MARCH 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
79 over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)

B. To ensure timely
preparation and processing
of:

1. Public Assistance 100% of clients assisted

200 No. of clients provided Yes
(Recommendation Letter and provided with type of
with type of assistance
for employment, referrals, assistance requested.
over request
hospitalization, etc)

2. PRs (for supplies,

No. of PRs released on Yes
materials, goods and 100% of PRs prepared and
time over No. of PRs
services needed by the SP- signed by the Head of
approved by Head of
VG Office) Office or OIC-designate 29 Office (VG)
are released to PGSO
within 4 working hours

100% of claims (DV) with

3. Financial Claims No. of claims (DVs) Yes
supporting documents
(Disbursement Vouchers released on time/No. of
prepared and released 30 claims approved by VG
and payrolls). within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
 c. OPAC (w/approved PRs)

100% of leave
4. Leave Applications applications prepared and No. of leave applications
Yes
signed by the Head of released to PHRMO on
Office or his authorized time/leave application
representative are approved by VG or OIC
released to PHRMO
0
within 4 working hours

100% of RAT prepared Number of RAT Yes

5. Request for Authority and signed by the SP prepared/released to
to Travel (RAT) Secretary and approved Requisitioner on
by VG or OIC and released 2 time/RAT approved by
to requisitioner within 2 VG or OIC
working hours.

Section C: Quality Plan

Actual Activities Conducted Date Conducted Persons Responsible Results

A. Rationalized SP official and personnel March Data Comptroller Consistent with Records
records. Management

B. Master List of Records prepared/updated March Records Officer I Consistent with

regularly Clerks established Records
Management Procedures
C. Strict adherence to established Procedures: March Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements

Reviewed by: Approved by: Noted by:

JIMMY C. ANDANG ERNESTO F. MATIAS, MD FLORANTE A. MALINAO

Secretary to the SP Provincial Vice Governor Quality Management Representative