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CALL PROCEDURES Date: Phone Number where call was received:

Caller ID
Most bomb threats are received by phone. Bomb threats are
serious until proven otherwise. Act quickly, but remain calm and Time: Time caller hung up:
obtain information with the checklist below.

If a bomb threat is received by phone:
Ask Caller
1. Remain calm. Keep the caller on the line for as long as possible.
DO NOT HANG UP, even if the caller does. Where is the bomb located?
(Building, Floor, Room, etc.)______________________________
2. Listen carefully. Be polite and show interest. When will it go off?______________________________________
3. Try to keep the caller talking to learn more information. What does it look like?___________________________________

4. If possible, write a note to a colleague to call the authorities What kind of bomb is it?__________________________________
or, as soon as the caller hangs up, immediately notify them What will make it explode?_______________________________
yourself. Did you place the bomb? Yes No__________________________
5. If your phone has a display, copy the number and/or letters on Why?_________________________________________________
the window display. (Caller ID) What is your name?_____________________________________
6. Complete the Bomb Threat Checklist (reverse side) immediately.
Write down as much detail as you can remember. Try to get
Exact Words of Threat
exact words. _______________________________________
7. Immediately upon termination of the call, do not hang up,
but from a different phone, contact FPS immediately with _______________________________________
information and await instructions. _______________________________________
If a bomb threat is received by handwritten note:
Information About Caller
Handle note as minimally as possible.
Where is the caller located?
Call Security, X4444 (Background and level of noise)____________________________
If a bomb threat is received by email: Estimated age:_________________________________________
Do not delete the message. Is voice familiar?________________________________________
Call Security, X4444 If so, who does it sound like?_____________________________

FCC Security X2453 Other points:___________________________________________

Callers Voice Background Sounds Threat Language
Signs of a suspicious package: Accent Animal Noises Incoherent
Angy House Noises Message read
No return address Poorly handwritten Calm Kitchen Noises Taped
Excessive postage Misspelled words Clearing thoat
Cracking voice Street Noises Irrational
Stains Incorrect titles Crying Booth Profane
Conversation PA system Well-spoken
Strange odor Foreign postage Deep Conversation
Deep breathing Music
Strange sounds Restrictive notes Disguised Motor
Unexpected delivery Distinct Clear
DO NOT: Female Office machinery
Laughter Factory machinery
Use two-way radios or cellular phone; radio signals have the Lisp Local
potential to detonate a bomb. Loud Long distance
Evacuate the building until police arrive and evaluate the threat. Nasal
Normal Other Information:__________________
Activate the fire alarm.
Ragged _____________________________
Touch or move a suspicious package. Rapid
Raspy _____________________________

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