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* Source: BSI Benefits Survey BSI Clients were asked which benefits they obtained from ISO 9001: 2008
the best in the business. Theyre truly passionate about contemporary examples that means you can focus on
sharing their knowledge and ensuring you learn. Trusted learning.
BSI Group
Who is this for Youll discover How this will help you
Those who are already familiar The key changes between ISO Understand the changes of QMS
with to ISO 9001:2008 Quality 9001:2008 and ISO 9001:2015 requirements
Management System (QMS)
What needs to be revised in your Learn key concepts such as risk-based
and wants to find out about current QMS thinking and process approach
ISO 9001:2015 version.
Who is this for Youll discover How this will help you
For those involved in transitioning a What needs to be revised in your Implement ISO 9001:2015 with
QMS to ISO 9001:2015 and you current QMS confidence
want to apply this when
Creat an action plan that you can
Use a gap analysis to review your
implementing the standard current system
apply
Implement the changes using Understand new and revised 1
1 1terms and definitions applicable
good practice guidance
to ISO 9001:2015
Who is this for Youll discover How this will help you
Those who are internal or lead Key differences between ISO Assess your organizations ability to
auditor for ISO 9001:2008 9001:2008 and ISO 9001:2015 manage and maintain its QMS
wishing to audit or transition
to ISO 9001:2015
How to write up audit reports for
1 ISO 1Be recognized as an ISO 9001 expert 1
9001:2015
Who want to develop their audit
How to suggest corrective actions and
expertise
follow them up to continually improve
Upon successful completion of your course, youll receive an internationally recognized BSI certificate.
Our BSI Training Academy ISO 9001:2015 courses
ISO 9001:2015 Requirements 1 day Level 1
Who is this for Youll discover How this will help you
Those new to ISO 9001 Quality The structure, key requirements and Communicate the importance of a QMS
Management System (QMS) benefits of ISO 9001 Identify opportunities to improve
If your knowledge needs a refresh How it supports your organizations processes to achieve business goals
strategy to improve organizational Apply the principles of ISO 9001 in your
effectiveness business
Who is this for Youll discover How this will help you
For those who already have an The PDCA cycle and use of documented Implement ISO 9001 with confidence
understanding of ISO 9001 and you information Use a gap analysis to review your
want to apply this when
Techniques to get the most from your current system
implementing the standard QMS Understand what resources are
How to develop a robust plan to required to implement ISO 9001
implement ISO 9001
Who is this for Youll discover How this will help you
Those who are responsible for the History and development of ISO 9001 Gain an in-depth knowledge of the
management and implementation of requirements of ISO 9001
The benefits of a QMS
ISO 9001:2015 QMS
Recognize a typical framework of Be able to perform a gap analysis
implementing ISO 9001:2015
Who is this for Youll discover How this will help you
Competent ISO 9001 internal auditors How to plan, lead, audit, and follow Achieve a recognized qualification
If you need to take the lead in ISO up in accordance with internationally Great continual professional
9001 auditing activities recognized best practice, (ISO 19011) development to advance your career
Youre looking to gain an How to effectively lead an audit and a and auditing expertise
internationally recognized auditing team of internal auditors Be best-placed for a successful third
qualification party ISO 9001 assessment
ISO 9001:2015 Transition Requirements Level 1
Learn what you need to know about transitioning to the new ISO 9001:2015 Quality Management Systems
standard. Discover the latest changes and how these will affect your organization so you can start putting
transition arrangements in place.
The trainer had excellent knowledge on the subject and it was a pleasure to attend this
course.
Jisha Azad, AlRawabi Dairy
Welcome & Introduction Annex SL: Appendix 2 versus Transition timeline & arrangements
Course benefits ISO 9001:2015 Clause structure for ISO 9001:2015
Aims, objectives & structure ISO 9001:2015 Key terms, definitions Summary of key changes
& concepts
Annex SL: Appendix 2 Reflection & feedback
Introduction & framework Comparison between ISO 9001:2015
Annex SL: Appendix 2
& ISO 9001:2008 Book today at
Terms & definitions Changes of QMS to note bsigroup.com/training
Annex SL: Appendix 2 Clause
by clause
This is the course for you if: What is the course like? How will I benefit?
You want to find out about 1 day long Understand the key changes
transitioning your certification between ISO 9001:2008 and
with BSI
Led by a BSI expert tutor
ISO 9001:2015
Relaxed and comfortable learning
Youre planning, implementing,
environment
Identify what needs to be revised
or maintaining ISO 9001 in your current QMS
Youll receive comprehensive Receive a BSI certificate
Youre part of a team involved
course materials to take away
with ISO 9001
ISO 9001:2015 Implementing Changes Level 1 2
Ease your transition to ISO 9001:2015 by identifying the core changes to the new standard. Enhance your knowledge
of the amended requirements and learn to develop an action plan that will assist the implementation of changes
within your organization.
Our course agenda
Day 1 Day 2
Welcome & ISO 9001:2015 Key HLS & the processed Competencies
introductions terms, based model
Planning & control
definitions & concepts
Course benefits Key changes
Performance
Aims, objectives & Comparison between Process approach & management &
structure ISO 9001:2015 leadership improvement
& ISO 9001:2008
Annex SL: Appendix 2 Leadership requirements Reflection & feedback
Introduction
& framework
Changes of QMS to note Context of organization Book today at
Transition timeline & & policy bsigroup.ae/training
Annex SL: Appendix 2
arrangements
Terms & Approaches for risk
to ISO 9001:2015 identification &
definitions
management
Summary of key
Annex SL: Appendix 2 changes Identifying risks & actions
Clause by clause
Annex SL: Appendix 2
Documented information
This is the course for you if: What is the course like? How will I benefit?
You want to find out about 2 days long Create an action plan that you
transitioning your certification can apply immediately
with BSI
Led by a BSI expert tutor
Implement the changes using
Relaxed and comfortable learning good practice guidance
Youre planning, implementing,
environment
or maintaining ISO 9001 Find out about transitioning your
Youll receive comprehensive certification with BSI
Youre part of a team involved
course materials to take away
with ISO 9001
ISO 9001:2015 Auditor Transition
IRCA Certified(A17863) 2 Level 1 2 3
Demonstrate commitment to best practice by transforming existing auditor skills to ISO 9001:2015. Consolidate
your expertise with the latest developments and drive efficiency in line with the new standard.
Our course agenda
Day 1 Day 2
Welcome & introductions ISO 9001:2015 Key Case study Audit trails
terms, Managing change
Course benefits
definitions & concepts
Audit planning
Aims, objectives & Interviewing top Course review
structure Comparison between management & questions
ISO 9001:2015
Annex SL: Appendix 2 & ISO 9001:2008 Auditing context of Reflection & feedback
Introduction organization
& framework Book today at
Changes of QMS to note
Auditing planning bsigroup.ae/training
Annex SL: Appendix 2 Transition timeline & for the QMS
Terms & arrangements
definitions
Annex SL: Appendix 2 Summary of key Auditing Management Systems has never
changes been smartly communicated in a classroom like
Clause by clause
Annex SL: Appendix 2 what BSI does. The knowledge delivery
versus ISO
9001:2015 Clause tenchnique was excellent.
structure Adeyeye Sunday ADEGBOYEGA, NNPCCHQ
This course is ideal for: What is the course like? How will I benefit?
ISO 9001:2008 Internal and 2 days long Understand the key changes
Lead Auditors wishing to audit between ISO 9001:2008 and
or transition to ISO 9001:2015.
Led by a BSI expert tutor
ISO 9001:2015
Relaxed and comfortable learning
Prepare, conduct and develop
environment the skills for an ISO
9001:2015 audit
Youll receive comprehensive
course materials to take away Meet the IRCA Auditor transition
training requirements
ISO 9001:2015 Requirements Level 1
Our ISO 9001 Requirements one day training course is relevant for any business. Its a great place to start and an
excellent introduction to the standard. Packed with practical activities, group discussions and classroom learning,
our expert tutors will make sure you complete the course feeling confident that you can apply your new knowledge
as soon as you step back inside your organization.
The training was very good and participants enjoyed the training very much. Thanks a lot for
the cooperation extended and to a very good trainer.forward to the internal and lead auditor
course.
A.N. Pandey, Senior Specialist, RTA
This is the course for you if: What is the course like? How will I benefit?
You are new to ISO 9001 Quality 1 day long Gain confidence in understanding
Management the importance of a QMS
Led by a BSI expert tutor
Your knowledge needs a refresh
Relaxed and comfortable learning Be ready to apply the knowledge
in your own business
Youre planning, implementing, environment
or maintaining ISO 9001
Youll receive comprehensive Develop professionally
Youre part of a team involved course materials to take away Network with likeminded peers
with ISO 9001
Receive a BSI certificate
ISO 9001:2015 Implementation 1 Level 1 2
You will learn vital skills for implementing ISO 9001 including how to apply the Plan-Do-Check-Act (PDCA) cycle as well as
how to carry out a gap-assessment. The two-day course is structured to optimize your learning using our unique approach
to accelerated learning, and it will consist of a blend of practical activities, group discussions and classroom learning.
Excellent material and instructor for the training." Randy B. Latosa, Maersk Oil, Qatar
Our course agenda
Day 1 Day 2
Quality management Conducting a base-line Create policy & objectives Internal audit, management
system (QMS) gap assessment review & improvement
Support
Implementing a QMS Project plan and process
Determining knowledge & BSI Product Technical
approach Manager interview
Overall project competence
management process & Determining a coherent
Operation Integration: High level
link to PDCA system structure (HLS)
Understanding Leadership
Processes & criteria for
Course review & questions
external providers
organizational context
Planning for the QMS
Performance evaluation Reflection & feedback
Documented information
Identifying risks &
Monitoring, measurement, Book today at
Determining the need for opportunities
analysis & evaluation bsigroup.ae/training
documentation
This is the course for you if: What is the course like? How will I benefit?
You already have a thorough 2 days long Have the confidence you can satisfy
knowledge of ISO 9001 Quality the requirements of ISO 9001
Management
Led by a BSI expert tutor
Relaxed and comfortable learning Be able to make sure ISO 9001
Youre leading implementation
environment
adds value to your organization
of ISO 9001
Develop professionally
Youre part of a team involved in
Youll receive comprehensive course
planning implementation of
materials and a useful ISO 9001 Network with likeminded peers
If youre new to ISO 9001 and need to take the lead on implementing a management system then this course is
for you. You will learn the importance of a QMS and get the vital skills to interpret and implement the
requirements, carry out a gap assessment, as well as gain awareness of management tools and techniques. The
five-day course is packed with practical activities, group discussion and classroom learning to help you retain the 1
knowledge to implement an effective management system. It includes an exam on the final day and upon
successful completion you will be rewarded with the BSI ISO 9001 Lead Implementer qualification.
This is the course for you if: What is the course like? How will I benefit?
Youre new to ISO 9001 5 days Confidently implement and
maintain a QMS
You need to implement or manage Led by a BSI expert tutor
a new ISO 9001 QMS Be prepared with management
Relaxed and comfortable learning tools and techniques
Youre leading a team involved in environment
ISO 9001 Successfully carry out a gap
Youll receive comprehensive course analysis
materials to take away
Network with likeminded peers
There will be a 2 hour exam on the
Develop professionally and gain a
final day recognized qualification
ISO 9001:2015 Lead Auditor
IRCA Certified(A17955)
Level 1 2 3 4
1 1 1
ISO 9001 is the worlds leading management system With our innovative accelerated learning techniques to
standard. Thats why organizations around the world maximize your learning, you will gain the skills to plan,
invest in training their people so they have the skills and conduct, report, and follow up an audit in accordance
the knowledge to benefit from it. with ISO 19011. It will culminate on day 5 with a written
exam and upon successful completion youll be awarded
Our ISO 9001:2015 Lead Auditor course is an intensive an internationally recognized auditing qualification. This
5-day course, where youll discover internationally course will not only benefit you when you return to your
recognized best practice auditing techniques so you can organization, but it will also be an opportunity to
lead audit activities in your organization.
advance your career with a professional qualification.
Day 4 Day 5
Specimen exam: Section 3 review Hand in homework: Audit report
Auditing the organizations Final questions/revision
operational QMS processes (3) Evaluation
Nonconformities Introduction to the exam
Closing meeting Exam
Audit report Reflection & feedback
Audit follow-up
Specimen exam: Section 4 review Book today at
bsigroup.ae/training
Upon successful completion of the course, youll receive an internationally recognized IRCA Accredited - BSI
certificate.
I can honestly say it was the best course learning I have ever
encountered. I learnt so much and the tutor articulated himself so
that everyone in the group clearly understand the standard. Kelly Rump,
Quality Assurance Manager, GAC Bunker Fuels Limited (DMCC), Dubai-UAE
ISO 9001:2015 Lead Auditor IRCA Certified (A17955)
Make sure this is the right course for you.
This is the course for you if: What is the course like? How will I benefit?
You already have a thorough 5 days with some homework Gain the confidence to lead, and
knowledge of ISO 9001 Quality manage a team of internal auditors
Led by a BSI expert tutor
Management Be prepared for a successful second
Relaxed and comfortable learning party ISO 9001:2015 audit
You need to lead a second party
environment
audit in your organization Be able to audit according to
Youll receive a detailed course pack internationally recognized best
You are a manager who is
to take away practice (ISO 19011:2011)
responsible for a team of internal
auditors There will be a 2 hour exam on the Develop professionally and gain a
final day recognized qualification
Network with likeminded peers
The trademarks in this material (for example the BSI logo or the word KITEMARK) are
registered and un-registered trademarks owned by The British Standards Institution in
the UK and certain other countries throughout the world
BSI Management Systems Limited BSI Management Systems Limited British Standards Institution Group BSI Group South Africa (Pty) Ltd
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