Dear HR

Please accept this letter and accompany this CV as an application for a suitable
position at your esteemed organization.

I am a highly educated who can bring passion, performance, excellence and a winning
mentality to any organization; I can absorb new ideas and can communicate clearly
and effectively when working with people of all levels.

Right now I am looking to take a challenging role on Business Management, gives an

efficient and effective professional support that would help the organization to achieve
the best goals in business which would increase its productivity.

I am a confident that if given a chance to work with your coveted organization, I will
prove my mettle to your utmost satisfactions and be an asset to your company; Looking
forward to discuss this curriculum vitae with you in person.

Yours truly,

Eman Al Omari
Eman Al Omari

Contact: :+962 77679 3179

Email: aalomari902@gmail.com.
Jordan IRBID
Looking for a Full Time Employment

EDUCATION

Summer Bachelor of Modern Languages-French, Public Relations

2015 Al Yarmouk University

Hashemite kingdom of Jordan

Summer High School Degree, literary Stream

2010 Hashemite kingdom of Jordan

COMPETENCES
In-depth Experience & understanding of People Mentality, Physical Languages, Body
Languages.
Analytical skills to forecast and identify trends and challenges
Have an instinctive feeling about future talents concepts.
Excellent communicator, both verbally and in writing.
The ability to work under pressure and handle challenging situations.
Superior organizational skills and great follow through on tasks.
Convince and Customer service Skills.
Team work skills.
Time management and time process skills.

TRAINING & DEVELOPMENT

Preparation Level For US Tofel (On Going). 2017, Jordan

Level A certificate in French language. 2015. Jordan
English skills certificate, Queen RANIA centre. 2015, Jordan
2014, Jordan
Course in M.S Office and Internet Services.
Course in Modern Languages. 2014, Jordan
Course in CRM Methods (Customers Relations). 2013, Jordan
Course in Business Management (Junior Level). 2013, Jordan
 WORK EXPERIENC

Organization: Al Yarmouk University, Irbid The Public library

Role: Customer Service Officer ( Part Time)

Period: (2010 2012)

Receive and respond to customer service inquiries inside the library.

Open new accounts/Closing accounts.
Alterations to existing savings and chq accounts
Inquiries for all departments in the university.
Inquiries on internet services.
Handling cash transactions and cash balancing for broken books.
Overseas transfers.
Set up periodical payment authorities on accounts.
Promote bank products and services
Change statement of account cycles.
Identify customer needs.
Refer customers to appropriate banking services and representatives.

Company: Al Falak for Water Filters, Jordan IRBID

Role: Call Center Agent

Period: (Jan 2016 Apr 2016)

Obtains client information by answering telephone calls; interviewing clients;

verifying information.
Determines eligibility by comparing client information to requirements.
Negotiations and confirming pricing.
Informs clients by explaining procedures; answering questions; providing
information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines;
recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in
educational opportunities.
Accomplishes sales and organization mission by completing related results as
needed.

Company: Berlin Language school, Jordan IRBID

Role: French Language teacher

Period: (Jan 2017 Apr 2017)

PERSONAL DETAILS
INDUSTRY ACTIVITIES
Date of Birth: Nov, 1992
Nationality: Jordanian
Place of Birth: Jordan
Marital status: Single
Languages: Arabic English French
PERSONAL DETAILS