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The Seven Myths

of Middle Age
Implications for Marketing and Brands
Crispin Reed and Helena Rubinstein

Abstract: We may think we understand the oldergen-


eration, but all the evidence suggests we dont. Our
perceptions are shaped more by marketing and media
Crispin Reed has worked in leading stereotypes and distortions than by reality.
advertising agencies and brand
This article suggests seven commonly held myths
consultancies both in Europe and
Asia with blue-chip clients including aboutmiddle age and, drawing on a wealth of aca-
Procter & Gamble, Molson Coors, demicresearch, shatters these myths. Importantly, it
Kelloggs, and DaimlerChrysler. He offerspractical advice to businesses and marketers on
is founder of Skyscraper Consulting, howto better understand, represent, and communicate
helping companies to establish
firm foundations and to see above tothis commercially important group of consumers.
the clouds. With the passage of his
owntime, he has become fascinated Keywords: avoiding stereotype trap in marketing;
with the challenges ofmarketing to marketing; marketing to older generations; marketing
the experienced generations.
to older people; marketing to the middle aged; myths of
middle age

Some ContextAn Ageing Population


And in the end, its not the years in your life that count. Its
the life in your years
Abraham Lincoln

Back in 1965 the now sexagenarian Roger Daltry sang


I hope I die before I get old. Whether he has revised
Helena is a behavioral scientist at his opinion since then is not recorded but it is a fact
Innovia Technology, an innovation
that both he and the majority of his generation, today,
consultancy based in Cambridge,
United Kingdom. She works with major are richer and happier than they were back then and, in
global corporations on their innovation many cases they are healthier too.
challenges and focuses specifically on Statistics show that life expectancy is going up and up.
trying to understand why people do In the UK, according to the Office of National Statistics,
what they do ... not what they say they
do! Her doctorate, in social psychology, an adult man can expect to reach the age of 79, while a
concerned how older women think woman can expect to reach 82. But a man or a woman born
about aging and she also lectures on the in 2009 can now expect, on average, to live a full 10 years
psychology of aging at the University of longer, to 89 and 92 years, respectively. In the past living
Cambridge. Previously she set up and
managed a global-brand consultancy at
beyond that, to the age of 100, was something extraordi-
Leo Burnett, an international advertising nary, but today it is becoming almost run-of-the-mill.
agency and headed the corporate In 2009 the United Nations estimated that there were
reputation practice at Brunswick Group, 455,000 centenarians globally. As of September 1, 2010,
a communications firm.
theUnited States had an estimated 70,490 centenarians, the

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The Seven Myths of Middle Age

greatest number of any single country in the be over fifty1 and in the United States, ac-
world, partly a result of the size of its over- cording to the US Census Bureau, there will
all population but also its increased empha- be an estimated 106 million people over 50
sis on long-term care. Japan has the second years of age by 2015, accounting for 45% of
largest number, with 47,756 estimated as of the population.
September 2011. Furthermore, the Japanese It is, therefore, surprising that this cohort
data shows that in 1963 the country had 153 is not well-represented in the media (as we
centenarians, rising to an estimated 40,000 shall show) nor, compared with younger
in 2009. In the UK, at the latest count there cohorts, has it been the focus of attention
were 11,600 centenarians; by 2033 there are by the business and marketing sector.
estimated to be over 80,000. What are the reasons for this surprising
On the basis of these data, it is clear that omission? We hope to demonstrate in the
reaching 50 years of age is truly the middle of following pages that much of the invisibility
ones life. By this time of life, many people in of people over the age of 50 is due to a num-
the UK have acquired a significant amount of ber of stereotypical beliefslets call them
assets (Figure 1). On average, those aged be- mythsabout what it is to be older and these
tween 55 and 64 years of age have 634,900 myths prevent us not only from understand-
in total assets. Some have considerably more. ing what it is like to reach middle years, but
It is true that some of these assets may be also results in many lost opportunities.
tied up in houses and pensions but compare
this with 2534 year olds who have, on aver- How Media and Marketing People
age, 120,900 in total assets. In other words, Ignore the Most Lucrative Market
the average mid-lifer has 80% more wealth Youth is a disease from which we all recover
than their children. According to the English Dorothy Fulheim
Longitudinal Study of Ageing, those aged 50
or over account for a third of the population Today in the UK, over-50s account for
yet three-quarters of its wealth. 47.6% of all consumer expenditure.2 They
And the importance is that the number buy 80% of all top-of-the-range cars sold,
of those over 50 is set to increase. By 2020, 50% of all face-care cosmetics and 50% of
nearly half the UK population (48%) will mineral water.

Figure 1: Total household wealth by age, Office of National Statistics

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The Seven Myths of Middle Age

Statistics from the US are similarly re- with this state of affairs increases with
vealing. The mature market, as it has age; 10% of 4554 year olds were very dis-
been called, controls household net worth satisfied or dissatisfied with the portrayal
of over US$3.2 billion in spending power.3 of older people but this increases to 18%
They account for 60% of all healthcare, among 5464 year olds.
41% of all new cars, 25% of all toys, and The situation is especially hard on
80% of all luxury travel. women. In the same BBC survey, over
Yet, back in Britain and Europe, more one-third of women over 55 years of age
than 90% of all marketing and advertising said there were too few women of middle
spend is dedicated to the under-50s.1 age on television. The reason for this dis-
86% of over-50s questioned in a survey satisfaction may be due to a belief that
consider that most online advertising is while youth may be prized, age, particu-
irrelevant to them. Beyond a certain age, larly for women, is simply not valued. In a
it seems, millions of people all but cease study with women aged between 30 and 60
to exist for most intents and purposesor years of age, 70% believed that the media
at least as far as the media and marketing is so obsessed with youth that it makes it
communities are concerned. difficult for older women to get noticed
The age at which older people begin to and 48% believed that older women are
disappear from media and advertising dif- not valued in our society.6
fers and this seems to be due to a double From the point of view of older people
standard of aging such that society is more and particularly from the point of view of
permissive of aging in men than in women. older womenthis is bad manners, to say
In a survey in 1997, Professor Susan the least.
Sherman4 at the University at Albany, From the point of view of the media and
State University of New York found that marketing industries, it is extraordinarily
men were considered to be old almost a bad business practice.
full decade after women; old for men was There is no commercial theory, no model
defined as being between 60 and 64 years or precedent in which it makes sense to
compared with 5559 years for women. go out of your way to alienate and annoy
We see this bias reflected in our media millions of your most valuable customers.
every day; news shows, for example, have But if so many highly educated media pro-
developed a formula in which the attrac- fessionals are all making the same mistake,
tiveness of a younger female presenter is there must be a reason for it, or a number
balanced with the gravitas of a silver-haired of reasons. That is where this article comes
alpha male. And even though some types in, because it identifies not one but seven
of older males remain visible, their repre- explanations for the way things are.
sentation in the media is still below their We call them The Seven Myths of Middle
actual numbers in society. Age.
Despite their growing numbers, and
despite their significant and increasing How Stereotyping Contributes to the
disposable wealth, most people above a Myths of Middle Age
certain age do not see themselves reflected Stereotypes are devices for saving a biased
or spoken to in the output of the media and person the trouble of learning
marketing industries. Anonymous
What is more, they notice the snub and
they are not happy about it. A BBC report I imagine hell like this: Italian punctuality,
in 20125 observed that 40% of people per- German humour and English wine.
ceived that there was a lack of middle-aged Peter Ustinov subverting some
and older people on TV. Dissatisfaction familiar stereotypes

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