Chey DAngelo Phone Number: 385-985-5039

Marcus Collections Specialist Email: Dangelo.cheyanne@gmail.com

Chey.Dangelo@ny.email.gs.com

Experience

Collections Specialist- Marcus by Goldman Sachs (July 2017-Present)

-Negotiating payments with customers
-Liaison between customer and the business
-Research different lines of communication
-Create training material
-Help build collections best practices
-Partner with a team to follow through with risk and compliance regulations
Service Specialist- Marcus by Goldman Sachs (Feb 2017-July 2017)
-Assisting with payments
-Speaking with back office in finding missing payments
-Helping customers enter correct information into their application
-Nesting with new hires
-Calming down customers and finding solutions to difficult situations
-Walking customers through the application process
-Average Adherence of 95.27%
-No compliance violations
Consumer Loan Officer/Teller- America First Credit Union (March 2015-Nov 2016)
-Opening/closing accounts
-Creating new loans
-Servicing loans
-Solving customer issues
-Tracking down funds in the system
-Sending payoffs to other financial institutions
-Contacting banks to solve payment issues
-Finding discrepancies in drawers and accounts
-Notarizing documents
Team Lead- Kabob Shack (Nov 2011-Nov 2014)
-Setting up stand for events
-Training new hires
-Managing stands
-Counting down drawers
-Filing paperwork and receipts for tax purposes

Education

Salt Lake Community College (Dec 2017)

Associates- Economics/Finance/Accounting
3.83 Cumulative GPA
American Leadership Academy (Aug 2013-May 2014)
Diploma

Skills

Tech Savvy Effective Communicator

Self-Teacher Time Optimizer
Critical Thinker Punctual
Detail Oriented MS proficient
Adaptable