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Use a risk-driven approach in your organizational processes.

> Identify what your risks & opportunities are it depends on context
Example
If I cross a busy road with many fast-moving cars the risks are not the same as if the road is small with very few
moving cars. It is also necessary to consider such things as weather, visibility, personal mobility & specific
personal objectives.

Analyse & prioritise your risks & opportunities.


> What is acceptable, what is unacceptable? What adv or disadv are there to one process over another?
I need to safely cross a road to reach a meeting at a given time.
It is UNACCEPTABLE to be injured.
It is UNACCEPTABLE to be late.
The opportunity of reaching my goal more quickly must be balanced against the likelihood of injury. It is more
important that I reach my meeting uninjured than it is for me to reach my meeting on time.
It may be ACCEPTABLE to delay arriving at the other side of the road by using a footbridge if the likelihood of
being injured by crossing the road directly is high.
I analyse the situation. The footbridge is 200 metres away & will add time to my journey. The weather is good,
the visibility is good & I can see that the road does not have many cars at this time.
I decide that walking directly across the road carries an acceptably low level of risk of injury & an opportunity to
reach my meeting on time.

> Plan actions to address the risks.


How can I avoid or eliminate the risk? How can I mitigate risks?
Example: I could eliminate risk of injury by using the footbridge but I have already decided that the risk involved
in crossing the road is acceptable.
Now I plan how to reduce the likelihood of injury and/or the effect of injury. I cannot reasonably expect to
control the effect of a car hitting me. I can reduce the probability of being hit by a car.
I plan to cross at a time when there are no cars moving near me & so reduce the likelihood of an accident. I also
choose to cross the road at a place where I have good visibility & can safely stop in the middle to re-assess the
number of moving cars, further reducing the probability of an accident.

> Implement the plan Take Action


Example: I move to the side of the road, check there are no barriers to crossing & that there is a safe place in the
centre of the moving traffic. I check there are no cars coming. I cross half of the road & stop in the central safe
place. I assess the situation again & then cross the second part of the road.

> Check the effectiveness of the actions does it work?


I arrive at the other side of the road unharmed & on time: this plan worked & undesired outcomes have been
avoided.

>Learn from experience continual improvement


I repeat the plan over several days, at different times & in different weather conditions.
This gives me data to understand that changing context (time, weather, qity of cars) directly affects the
effectiveness of the plan & increases the probability that I will not achieve my objectives (being on time &
avoiding injury).
Experience teaches me that crossing the road at certain times of day is very difficult because there are too many
cars.
To limit the risk I revise & improve my process by using the footbridge at these times.
I continue to analyse the effectiveness of the processes & revise them when the context changes.
I also continue to consider innovative opportunities:
Can I move the meeting place so that the road does not have to be crossed?
Can I change the time of the meeting so that I cross the road when it is quiet?
Can we meet electronically?

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