Dear Sir or Madam (or specific contact name if you have it):

This letter is being written to inquire on your product (provide specific model number, part #, etc) which I
saw online and would be interested in purchasing for my company, (company name). I am specifically
interested in getting any promotional brochures or spec sheets, pricing and volume discount information,
credit application, and anything that you can provide me with.

My business Tax ID Number is **-***** and we are (sole proprietorship, partnership, or Corp) in the state of
(specify state).

My phone number is (***) ***-**** should you need additional information to process this request. I hope
we can find mutually agreeable terms in order to do business together in the new year ahead.

Sincerely,

Name
Title
Company Name

This is a sample Letter with Order.

ABC LIMITED
(Importers and Merchants)
291, Breezy Gardens,
MELBOURNE 3036,
AUSTRALIA

31st January 2000

To :

Harriman Exports (P) Ltd.,

631, Sea View Drive,
MUMBAI 400 022.
INDIA.

Dear Sirs,

Thank you very much for your quotation of reference No. 236/BAY dated 2nd January against our enquiry No.
HEPL/1186 dated 3rd December 1999. we have carefully gone through your offer and pleased to place our order for
20Nos, of Taj Mahal model made out of ivory, the dimensions and the configuration of which have been forwarded by
you along with the offer.
While you have given separate landed cost taking into account the mode of despatch as air and ship, since the
material ordered is very delicate in nature, we have preferred mode of despatch as air. Accordingly we have indicated
the price. We confirm the details of the order as below.

MODEL TM 23 Taj Mahal model made of ivory

Dimension : As per your catalogue

Price : US $ 40 each CIF Melbourne

Quantity : 20Nos.

Packing : Export packing

Terms of payment : 100% by Irrevocable Letter of credit to be opened in your favour in Bank of Australia - Melbourne

Bank charges : To our account

Mode of despatch : By air

Destination town : Melbourne

Delivery period : Within two months from the date of this order

Warranty : Six months from the date of supply

Duties and taxes : Will be taken care date of by us.

The required import license and the applicable statutory levies stipulated by our government will be taken care of by
us.

We are quite particular that the entire quantity ordered is air freighted in one lot.

Thanking you.

Yours faithfully,
For ABC LIMITED

(W.T. FLETCHER)

This is a sample Letter with Quotation.

ABC LIMITED
32, Rajesh Gardens,
CHENNAI 600 029.
Phone : 098 13245678
Fax : 098 - 13245678

Ref: MQ/EXP/23/2615

4th April 2000

To :

Charlie Toys Manufacturing Company,

P.O. Box 62142,
Johannesburg,
SOUTH AFRICA.

Attn. : Mr. John Martin Purchase Manager

Dear Sirs,

Sub. : Toy Motors

Ref. : Your enquiry No.BEP/EXP/3216 dated 15th March 2000

This is to acknowledge with many thanks the receipt of your above enquiry for 1000 Nos, if Toy Motors. In reply, we
have great pleasure to send this quotation, which we trust will receive your kind approval.

For your immediate reference, we enclose a detailed catalogue giving complete specification and construction.

In your enquiry, you have mentioned that in the event of an order, the items should be air freighted. Though we feel
that despatching by ship will reduce the landed cost, urgency in getting the motors fast.
Our Offer :

MODEL ZT 314 Benson make Toy Motor

Specification : Refer to enclosed catalogue

Price : Rs. 100/- each FOB Chennai

Quantity : 1000Nos

Freight : At actuals to your account

Transit Insurance : will be arranged by you. We will inform about despatch one week in advance by fax.

Terms of payment : 100% by Irrevocable Letter of Credit to be opened in our favour in your bank and to be accepted
by our bank.

Bank Charges : To your account

Discount : 5% provided the order is for 1000 Nos. or more

Mode of despatch : by Air.

Destination town : Johannesburg

Delivery Period : The entire quantity ordered will be despatch within one month after receipt of order and confirmation
of Letter of Credit.

Warranty : six months from the date of despatch

Packing : Export packing procedure will be followed.

Duties and special levies : Same to your account, if any.

Kindly note that the necessary import license and special duties as stipulated by your government will be taken care
of by you. The transaction will be between we two and as such no intermediary agency will be involved.
In case you would like to test one toy motor before confirming the order for entire quantity, we will be pleased to
airfreight one unit absolutely free of cost.

We do hope that our offer is in line with your requirement. Should you require any further details, please feel free to
contact us. You can rest assured that we will reply you promptly.

Thanking you and looking forward to the pleasure of receiving your esteemed order.

Yours faithfully,

For ABC LIMITED

(GEORGE K. THOMAS)

MARKETING MANAGER

Demand For Payment, Strong Tone

DEMAND FOR PAYMENT, STRONG TONE

[Date]

[NAME, COMPANY AND ADDRESS, ex.

Tom Atkinson
COMPANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]

This letter will serve as formal notice to you that you are in default of your obligation to repay the
sum of [AMOUNT OWING, ex. $5,000.00] which was advanced to you on [DATE OF ORIGINAL
ADVANCE, ie. January 1, 1996].

This amount has been overdue since [DATE OF MATURITY TO PAYMENT OBLIGATION, ex.
April 30, 1998] and you have failed to repay the same despite repeated requests for payment by
our us.

Unless payment of the above amount is received by us in full within ten (10) days of the date of
this letter, we will have no alternative but to exercise whatever rights and remedies we have
under the law to enforce such payment, including but not limited to institution of legal
proceedings against you to recover the above amount, together with accrued interest and legal
expenses.

Kindly govern yourself accordingly.

Yours truly

Purchase Order
PURCHASE ORDER

[Date]

[NAME, COMPANY AND ADDRESS, ex.

Tom Atkinson
COMPANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]

Dear [NAME, ex. Tom Atkinson],

Please accept this purchase order for the following:

QUANTITY PRODUCT UNIT PRICE TOTAL

[LIST PRODUCTS AND PRICES, ex.
2 Compressor 234A $2,300.00 $4,600.00
1 Compressor 323F $1,200.00 $1,200.00
$5,800.00]

We require shipment by [DATE, ex. June 20, 1998] to:

[ADDRESS, ex.
BCA Industries
1223 Second Street
Tempe, AZ
85245]
Please refer to this order as purchase order #[PURCHASE NUMBER]. If this order cannot be
processed as requested, please contact me at XXX-XXXX at your earliest convenience.

Sincerely,

[YOUR NAME

Delay in the Execution of the order.

Dear Sir,

On 25th August, 2004, we placed our order No: H-15 with you for ten (10) Sony TV and five (5) national
DVD Players. When your representative visited us, he assured the delivery to be made within two weeks
but we havent yet received the goods.

As the delivery has been delayed, we have lost our customers and caused us a great financial loss as
well as a loss of considerable goodwill to us.

Please promptly dispatch the goods ensuring that we receive them not later than Monday, September 25,
04.

Yours faithfully

TV A. Taslim
Sales Manager
VISION CORNER

Complaint Letter example 2

Suppose you have received 1,000 Cartoons of Tube lights but 100 cartoons of them are damaged. Write
a complaint letter to the supplier stating the fact and ask for quick replacement. (Goods received in a
damaged condition)

TRANS-WORLD LIGHTING
Mohakhali C/A, Dhaka-1212,
5th March, 04
Manager
Sales & Service Division LIGHTING WORLD LTD.
Tongi, Gazipur,

Sub: Complaint for Goods received in a damaged condition

Dear Sir,

Many thanks for your prompt delivery of the ordered Tube lights. Unfortunately, on opening the cartoon,
we found 100 cartoons of Tube lights in a damaged condition. We are not sure whether the damage has
been caused by poor handling or wrong packing.

While placing the order, I clearly mentioned that we required these goods quickly and to be handled with
care while delivery. Although we received such goods in time but 100 cartoons damaged goods caused
serious problems to the need of our valued customers.

Please take back 100 cartoons damaged goods and provide replacement before 15th Mach, 04 to enable
us to satisfy our customers need.

We are looking forward to hear you with the said replacement.

Yours faithfully

M. Hafiz
Sales Manager
Trans-World Lighting

Complaint Letter template 3

Write a letter to your supplier pointing out the poor quality of clothes sent by him, which has caused loss
to you. Ask for the reimbursement of the loss. (Inferior quality of goods supplied)

Bexi-Clothes Corner
Wholesale and Retail Cloth Merchants
South Plaza/Dhaka-1215
5th February, 04

Sales Manager
BANGLADESH TEXTILE MILLS LTD.
Narayangong, Dhaka.
Ref: Our order No: 720 received as inferior.

Dear Sir,

Your recent shipment of cloth has put us in a difficult position.

Relying, as we did in the past on the high quality of clothes you normally send us, we supplied the clothes
to our customers. But we have received various complaints regarding such clothes.

On an examination, we find that the cloth is too loosely woven and tends to pull out of shape. We have
enclosed a few pieces which will confirm that their texture is definitely defective.

As we shall have to take back the cloth supplied to our customer, we expect you to send us the right
quality of cloth and make good the loss suffered by us.

Yours faithfully

SHAKER KHAN
Marketing Manager
Bexi-Clothes Corner

Complaint Letter format 4

You have received goods which are short in quantity; write a letter to your supplier stating the fact.
(Complaint about shortage in. quantity)

STATE TEA CORNER

Wholesaler of Finest Quality Tea
25, Dhanmondi, Dhaka-1211
21st July, 04

Sales manager
Emporium Tea Ltd.
Golf club Road, Tongi, Gazipur.

Ref: Shortage in quantity.

We thank you for executing our order No: 2/RT/15 dated July 1, 04. We have received the consignment
by road transport on 18.07.04.
But we regret to point out that the quantity received is 100 Kg short. We add in this regard that quality of
goods (Tea) has been up to our expectation. We brought the matter to the notice of the transport agent
while taking delivery. We expect your needful action in this regard.

We, therefore, request you to kindly dispatch the short quantity or take suitable adjustment from your
invoice.

Yours faithfully

M. A. Karim
Manager,
State Tea Corner

Complaint Letter Sample 5

Write a letter to your insurance company informing an accident and requesting for immediate action in
respect of survey and settlement of claim.

Norton Industries Ltd

Tongi, Gazipur
Phone: 95216, 953224-7
August 1, 04

Manager
New Era Insurance Co.
Motijheel, Dhaka

Sub: Destruction of Insured goods and claims for damages there on against policy No 32102

Dear Sir,

We are very sorry to inform you that a fire took place in our godown in the last night at about 11.30 p.m.
for which goods valuing Tk. 1,00,000 (one Lac Tk.) have been totally destroyed. We informed the local
police and the fire brigade immediately. But they could do nothing. Our electrical expert reported that the
fire took place due to disorder in the electrical circuit.

We, therefore, request you to kindly send a surveyor to investigate the matter and arrange for settlement
of the claims as soon as possible.

Thanking you in advance.

Yours faithfully,
Nasir Ahmed
Administrative Manager,
Norton Industries Ltd.

Subject Rejection of material supplied by Karina food world

Reference Load number W0010301/23

Dear Sir,

This email is with reference to the load materials sent on June 12th 2012.We are very sorry to say that the
material which you had sent on the above mentioned date is not of good quality as it is having flaws and it is
not in usable state having some insects in it. If we supply the materials to the customer, it may end up with
issue like customer approaching consumer court. The load number details I had mentioned above. Kindly let me
know whether you will be vising here for inspection of the goods or let me know whether should I need to send
the load back to local address from where we got the load. It will be great if you could take any action at the
earliest, which will make us comfortable. The sample screen shot of the material quality compared to the good
quality also attached here. And the numbers of units rejected also given in the Excel sheet attached, please go
through the same and revert us back for any further clarification. Appreciate your quick response.

Yours Sincerely
Abirami
Managing director of ABC corporation,
Bangalore.