KALEIDOSCOPE LEADER DEVELOPMENT PLAN (LDP)

SECTION ONE: VISION AND GOALS

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About Me

Student Name Gracie Browning

Section and Semester Fall 2017, Tuesday Nights

Degree Emphasis Meetings and Events

Current Job Server at Outback Steakhouse

Expected Graduation Spring 2019

My PRINT 6

The Ideal Hospitality Leader

In the hospitality and tourism setting, an ideal leader embodies all three areas of the
leadership competencies including business savvy, people savvy, and self savvy. Because
of the customer service focus of the industry, leaders must be able to run a business while
also maintaining positive relationships with clients and building themselves to be better
leaders. Mainly though, leaders in this industry are always focused on the goal of their
business or client. I envision myself to become a leader that always puts the client first,
while being extremely profit oriented. Since I am an excellent planner and numberwise, I
envision myself being an anchor in group settings, that can analyze whether goals are
realistic or not. I also want to always push myself to being more comfortable with group
settings and new people as a part of self development. I will do this by volunteering for a
variety of events I would not normally be apart of, which would also be a great
opportunity for growing my network.

Career Goals
Dream career in the long term

In the long term, I envision myself being an event coordinator for a large
corporation such as the San Diego Police Foundation. I am passionate about
networking, and raising money for a good cause, while also creating unforgettable
experiences for people. Being able to coordinate events for a company like that
would allow me to grow as a business woman and a creative. 1
Ideal position/career/life choice for you 5 years after graduating

For 5 years after graduation, an ideal career for me would be as an entry level
associate at an event company to learn the ins and outs of putting together a variety
of events.

Short-term career goal achieved by your graduation date.

Start at a job that is events related. Either through a hotel or an independent event
company.

Other Goals

1. I will gain connections with 2 event professionals.

2. I will volunteer for a nonprofit event.

3. I will research 5 different event companies in the San Diego area.

SECTION TWO: REFLECTIONS

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Simulations

In the first simulation, I was reserved for the beginning of the brainstorming stage and
was told I needed to talk more. I was also told that I had excellent follow through and
involvement when I was given the task of note taker. Knowing this going into the
second simulation, I forced myself to speak up more in the beginning of the second
simulation and let the team know that I needed a specific task to work on the be
helpful. I also used my strength of being detail oriented to bring the ideas to a doable
level.

2
My Perception and the Perceptions of Others

Both the industry observers and my team members gave me the feedback that I should
talk more. After taking the PRINT assessment, I learned that I am quiet and become
frozen if not given specific guidelines. This was evident in my simulations, since I
was quiet in the beginning when we were brainstorming and figuring things out, nut
became more engaged and outspoken when we had a clear direction of where we were
headed. This taught me to ask for clear guidelines in the future, so I do not waste time
feeling frozen or quiet, and can get going on the task at hand. Both my mentors and
industry observers also told me to work on my tone in group settings. Since I am a
realist, I often shut down ideas that I think are not realistic in order to not waste time.
However in doing so, sometimes my tone seems insensitive and can offend group
members. This is something I aim to work on. I was disappointed that I was not given
more specific negative feedback, other than to work on my spirit of optimism. I wish I
would have received less vague feedback in order to better myself in the future, but
am also pleased that I was not given an abundant amount of negative areas I needed to
work on. Overall, I learned how to better communicate with my peers or group
members both about myself or about the assignment.

SECTION THREE: COMPETENCY ASSESSMENT

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Critical Need Some Need About Average Some Strength Role Model

1 2 3 4 5 6 7

Business Savvy Competencies Behaviors and Self-Assessment

My
Numberwise Rating
1 Be fluent with up-to-date software 3 Have price comparisons memorized
2 Always be comparing to previous data 4 Stay up-to-date each day with sales 5
My
Planning Rating
1 Have an app on your phone to keep you 3 Be prepared for things to go wrong
organized
2 Have a back-up plan 4 Be organized 7
My
Strategic Decision-Making Rating
1 Have several back-up plans 3 Ask questions
2 Whatever decision you are making, 4 Use past projects as guidelines for
make sure the client is put first future ones 6
Superior Technical Service My

3
 Rating
1 Learn alongside your employees 3 Make the technology work for you
2 Know the technology better than the 4 Always update
client 5

SECTION THREE: COMPETENCY ASSESSMENT (CONTINUED)

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Critical Need Some Need About Average Some Strength Role Model

1 2 3 4 5 6 7

People Savvy Competencies Behaviors and Self-Assessment

My
Interpersonal Communication Rating
1 Use the Oreo method 3 Avoid emotions and stick to the
facts
2 Be respectful 4 Always provide positive feedback
for good work 4
My
Networked Rating
1 Always have business cards on you 3 Dont burn your bridges
2 Help others first so they may help you in 4 Never turn down a meeting
the future 3
My
Coaching/Training Rating
1 Have people shadow others 3 Avoid yelling
2 Give them hands on experience 4 Hold meetings to explain new
policies 5
My
Superior Expressive Service Rating
1 The customer is always right 3 Get to know your clients
2 Go the extra mile 4 Always invite them to return 6

SECTION THREE: COMPETENCY ASSESSMENT (CONTINUED)

________________________________________________________________

Critical Need Some Need About Average Some Strength Role Model

1 2 3 4 5 6 7

4
Self Savvy Competencies Behaviors and Self-Assessment

My
Professionalism Rating
1 Be the best-looking person in the room 3 Introduce yourself to everyone you
meet
2 Avoid drinking while on the job 4 Never wear jeans 6
My
Time Management | Priorities Rating
1 Plan a week ahead 3 Learn to predict slow times and
busy times
2 Make time for personal life 4 Complete everything a few days
before you need it 7
My
Self Development Rating
1 Never stop reading 3 Learn to take criticism
2 Attend events you normally would not 4 Always grow your network 6
My
Spirit of Optimism Rating
1 Dont take yourself too seriously 3 Never stop smiling in front of the
client
2 Things WILL go wrong, just focus of 4 Focus on the positives and not the
fixing it in the moment complaints 3

SECTION FOUR: DEVELOPMENT ACTIVITY IDEAS

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Summary of Competency Assessment

From the entire list of 12 competencies, identify your top three strengths as well
as three competencies that you need to develop.

Competency Strengths Competencies to Develop

1. Planning 1. Spirit of Optimism

2. Superior Expressive Service 2. Networking

3. Time Management 3. Interpersonal Communication

5
Develop Activity Ideas
Development Activity Ideas
1. ATTEND AN ASSOCIATION EVENT
2.TAKE THE LEAD ON A GROUP PROJECT
3.POSITIVE TRAITS JOURNAL
4.CONDUCT AN INFORMATIONAL
INTERVIEW
5.MENTOR NETWORK ASSIGNMENT
Description of Alignment
NETWORKING COMPETENCY IMPROVEMENT
AND ALIGNED WITH CAREER GOAL
INTERPERSONAL COMMUNICATION
COMPETENCY IMPROVEMENT AND ENHANCE
LEADERSHIP
SPIRIT OF OPTIMISM COMPETENCY
IMPROVEMENT
NETWORKING COMPETENCY IMPROVEMENT
AND ALIGNED WITH CAREER GOAL
INTERPERSONAL COMMUNICATION AND
NETWORKING COMPETENCY IMPROVEMENT