SULIT PE301: E-COMMERCE

SECTION B : 75 MARKS
BAHAGIAN B : 75 MARKAH

INSTRUCTION:
This section consists of THREE (3) essay questions. Answer ALL questions.

ARAHAN:
Bahagian ini mengandungi TIGA (3) soalan esei. Jawab SEMUA soalan.

QUESTION 1
SOALAN 1

CLO1 (a) Define the concept of electronic commerce.

C2 Terangkan maksud konsep perdagangan elektronik tersebut.
[5 marks]
[5 markah]

CLO1 (b) Explain briefly FOUR (4) benefits of E-Commerce.

C2 Terangkan dengan ringkas EMPAT (4) kelebihan E-perdagangan.
[8 marks]
[8 markah]
CLO1 (c) Draw and label cycles of E-Commerce.
C1 Lakar dan labelkan putaran E-perdagangan.
[10 marks]
[10 markah]

CLO1 (d) State TWO (2) limitations of E-Commerce.

C1 Senaraikan DUA (2) batasan E-Dagang.
[2 marks]
[2 markah]

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 SULIT PE301: E-COMMERCE

QUESTION 2
SOALAN 2

CLO2 (a) Nasri is planning to open a business on the internet. Before Nasri does his business on the
C3 internet, what are the basic principles on the safety aspects to be considered?

Nasri merancang untuk membuka perniagaan di internet. Sebelum Nasri menjalankan

perniagaan di internet, apakah prinsip-prinsip asas dalam aspek keselamatan yang perlu
dititikberatkan?

[10 marks]
[10 markah]

CLO2 (b) Air Asia is one of the budget airlines in Malaysia. Most of the transactions such as
C3 purchasing of Air Asia tickets are done online. Explain TWO (2) types of security
protocols that can be applied by Air Asia to secure the transaction.

Air Asia merupakan salah satu syarikat penerbangan tambang murah di Malaysia.
Kebanyakan transaksi Air Asia seperti pembelian tiket di lakukan di dalam talian.
Terangkan DUA (2) jenis protokol keselamatan yang boleh digunakan oleh Air Asia
untuk menjamin transaksi tersebut.

[6 marks]
[6 markah]

CLO2 (c) Explain the types of cyber attacks:

C2
i. Non-technical Attack
ii. Virus
iii. Phishing Attacks

Terangkan pernyataan di bawah:

i. Serangan Bukan teknikal

ii. Virus
iii. Serangan Phishing

[9 marks]
[9 markah]

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 SULIT PE301: E-COMMERCE

QUESTION 3
SOALAN 3

CLO3 (a) Identify FIVE (5) market space components.

C1
Kenalpasti LIMA (5) komponen ruang pasaran.

[5 marks]
[5 markah]

CLO3 (b) Explain briefly FOUR (4) types of electronic stores / malls.
C2
Terangkan secara ringkas EMPAT (4) jenis kedai / pusat membeli-belah elektronik

[8 marks]
[8 markah]

CLO3 (c) Company ABC has a shop selling leather goods in Setapak. It plans to open a business
C4 on the internet. Explain FOUR (4) e-market success factors that need to be addressed
by the company

Syarikat ABC mempunyai sebuah kedai yang menjual barangan kulit di Setapak. Ia
merancang untuk membuka perniagaan di internet. Terangkan EMPAT (4) faktor
kejayaan e-pasaran yang perlu diberi perhatian oleh syarikat.

[12 marks]
[12 markah]

SOALAN TAMAT

4 SULIT