AMAZON HYDERABAD MICROMAX CANVAS INFINITY (BLAC DIRECT HYDERABAD 550127449
AMAZON HYDERABAD MOTO G5S PLUS (LUNAR GREY, 64G DIRECT HYDERABAD 550127621 AMAZON HYDERABAD KARBONN K9 SMART ECO (COFFEE) DIRECT HYDERABAD 550127662 AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 6G DIRECT HYDERABAD 550127679 AMAZON HYDERABAD MOTO G5S PLUS (BLUSH GOLD, 64G DIRECT HYDERABAD 550127682 AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 6G DIRECT HYDERABAD 550127688 AMAZON HYDERABAD MOTOROLA DIRECT HYDERABAD 550127709 AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 6GB DIRECT HYDERABAD 550127721 AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 8GB DIRECT HYDERABAD 550127725 AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 6GB DIRECT HYDERABAD 550127737 AMAZON HYDERABAD MOTO G5S PLUS (LUNAR GREY, 64G DIRECT HYDERABAD 550127740 AMAZON HYDERABAD MOTO G5S PLUS (LUNAR GREY, 64G DIRECT HYDERABAD 550127760 AMAZON HYDERABAD REDMI Y1 (GOLD, 64GB) DIRECT HYDERABAD 550127764 AMAZON HYDERABAD LENOVO K8 NOTE (VENOM BLACK, 4 DIRECT HYDERABAD 550127766 AMAZON HYDERABAD MI MAX 2 (BLACK, 64 GB) DIRECT HYDERABAD 550127797 AMAZON HYDERABAD REDMI Y1 (GOLD, 64GB) DIRECT HYDERABAD 550127802 AMAZON HYDERABAD SAMSUNG Z2 (GOLD, 8GB) DIRECT HYDERABAD 550127804 AMAZON HYDERABAD LENOVO Z2 PLUS (BLACK) DIRECT HYDERABAD 550127810 AMAZON HYDERABAD REDMI 4 (GOLD, 64GB) DIRECT HYDERABAD 550127811 AMAZON HYDERABAD COOLPAD NOTE 5 LITE (ROYAL GOL DIRECT HYDERABAD 550127812 AMAZON HYDERABAD HONOR HOLLY2 PLUS (WHITE) DIRECT HYDERABAD 550127829 AMAZON HYDERABAD HONOR 7X (BLUE, 4GB RAM + 32GB DIRECT HYDERABAD 550127837 AMAZON HYDERABAD 10.OR G (BEYOND BLACK,4GB) DIRECT HYDERABAD 550127842 AMAZON HYDERABAD REDMI 4 (BLACK, 64GB) DIRECT HYDERABAD 550127848 AMAZON HYDERABAD MOTO G5 (3GB, FINE GOLD) DIRECT HYDERABAD 550127852 AMAZON HYDERABAD MOTOROLA DIRECT HYDERABAD 550127853 AMAZON HYDERABAD REDMI 4A (GOLD, 16GB) DIRECT HYDERABAD 550127855 AMAZON HYDERABAD MOTO DIRECT HYDERABAD 550127866 AMAZON HYDERABAD MOTO G5S PLUS (LUNAR GREY, 64G DIRECT HYDERABAD 550127870 AMAZON HYDERABAD REDMI Y1 (GOLD, 64GB) DIRECT HYDERABAD 550127880 AMAZON HYDERABAD COOLPAD COOL PLAY 6 (SHEEN BLA DIRECT HYDERABAD 550127896 AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 8GB DIRECT HYDERABAD 550127898 AMAZON HYDERABAD REDMI Y1 (GOLD, 64GB) DIRECT HYDERABAD 550127899 AMAZON HYDERABAD LENOVO Z2 PLUS DIRECT HYDERABAD 550127901 AMAZON HYDERABAD REDMI 4 (BLACK, 16 GB) DIRECT HYDERABAD 550127902 AMAZON HYDERABAD REDMI Y1 LITE (GREY, 16GB) DIRECT HYDERABAD 550127904 AMAZON HYDERABAD MOTOROLA MOTO E4 XT1760 (IRON DIRECT HYDERABAD 550127913 AMAZON HYDERABAD LENOVO K6 NOTE (SILVER) DIRECT HYDERABAD 550127914 AMAZON HYDERABAD MOTO G PLUS, 4TH GEN (WHITE, 1 DIRECT HYDERABAD 550127919 AMAZON HYDERABAD MOTO G5S PLUS (BLUSH GOLD, 64G DIRECT HYDERABAD 550127933 AMAZON HYDERABAD VIVO V7+ (MATTE BLACK, FULLVIE DIRECT HYDERABAD 550127944 AMAZON HYDERABAD LENOVO A6600 PLUS (BLACK) DIRECT HYDERABAD 550127947 AMAZON HYDERABAD REDMI DIRECT HYDERABAD 550127952 TICKET_CREATED_DATE TICKET_CREATED_TIME BRAND TICKET NO BRAND SUB ORDER NO 12/8/2017 12:19:39 12/8/2017 21:15:54 12/9/2017 0:20:20 12/9/2017 9:06:08 12/9/2017 9:14:33 12/9/2017 9:31:50 12/9/2017 11:07:49 12/9/2017 11:54:21 12/9/2017 12:00:47 12/9/2017 12:34:18 12/9/2017 12:38:48 12/9/2017 13:50:48 12/9/2017 14:15:30 12/9/2017 14:21:02 12/9/2017 15:54:59 12/9/2017 15:59:39 12/9/2017 16:03:48 12/9/2017 16:24:54 12/9/2017 16:31:52 12/9/2017 16:33:59 12/9/2017 17:08:29 12/9/2017 17:32:41 12/9/2017 17:47:30 12/9/2017 18:05:22 12/9/2017 18:13:51 12/9/2017 18:15:25 12/9/2017 18:17:10 12/9/2017 18:45:49 12/9/2017 18:58:41 12/9/2017 19:35:15 12/9/2017 20:26:32 12/9/2017 20:28:37 12/9/2017 20:33:05 12/9/2017 20:37:39 12/9/2017 20:39:44 12/9/2017 20:44:36 12/9/2017 20:56:57 12/9/2017 21:05:55 12/9/2017 21:30:31 12/9/2017 22:06:16 12/9/2017 22:52:39 12/9/2017 23:02:46 12/9/2017 23:23:02 PRODUCT CATEGORY BRAND_ORDER_NUMBER CUSTOMER_NAME MOBILE 403-5983036-9911551 Santosh MOBILE 404-6868477-6772364 Rajamallareddy MOBILE 403-3920681-2532342 Siddardhasanka MOBILE 402-1793875-6723513 Srinivas MOBILE 171-2656254-3416354 Abhinay MOBILE 404-5185403-0611533 Joel Anthony MOBILE 404-3269481-8453938 kishore MOBILE 171-9220820-8585120 Mahesh MOBILE 404-7097266-5413139 G Srikanth Reddy MOBILE 403-3931651-2737942 Diksha MOBILE 406-7910927-7459562 Sandhya D MOBILE 171-7526821-4541963 Shiv Kumar Koyalkar MOBILE 406-9094277-7309967 shiva prasad sanku MOBILE 404-9982256-1932329 vandana samala MOBILE 402-2455280-9399515 Maruthi Kumar Madala MOBILE 402-8853848-1523547 M.V.V. BHASKARA RAO MOBILE 406-5681878-9985118 Jitendra Singh MOBILE 171-8796816-6636355 Md Rehan mustafa MOBILE 407-4500275-8628317 Amrita MOBILE 402-5111897-3581911 Haritha Raghavendra MOBILE 407-9683984-0493942 Vamsee Krishna Kodali MOBILE 171-2224359-3245140 suman sairam MOBILE 408-3806569-5369122 Naveen reddy MOBILE 407-5231571-4319519 Ajay Pandey MOBILE 405-5815366-3155515 v.madhuri MOBILE 402-5942319-7581169 Gvss MOBILE 171-2684839-3409153 P.Maheswar Reddy MOBILE 407-0154881-5653152 B.Mahesh Kumar MOBILE 406-0127433-1677116 Saritha MOBILE 402-4001707-2836328 G RAVI SANKAR MOBILE 404-6216535-6417969 Nikhil MOBILE 403-3280662-2868338 asshwin MOBILE 405-8678112-2989106 Rajesh kumar R MOBILE 405-9210065-9828313 Narendar reddy MOBILE 408-1266346-9068310 Kamal syed MOBILE 405-2320661-7347537 Sudheer Kumar MOBILE 408-6343770-5301901 boddapati mahesh MOBILE 404-1819374-2369936 priya MOBILE 404-3150909-7876324 Padma patlolla MOBILE 403-8715551-9055500 Vasu Bhonagiri MOBILE 403-0940940-4747567 Barun jit Maitra MOBILE 405-5653089-4940307 Arun MOBILE 407-6386115-5329169 Guruprasad ADDRESS 38-102,a.n.colony, Sainikpuri Secunderabad HYDERABAD Hno 4-40/109 Mythrycolony, kismathpur, rajendranagar Deloitte H block Meenakshi techpark HYDERABAD, TELANGANA 500 Deloitte H block Meenakshi techpark HYDE 7-1-307/17/A/4 Sanathnagar HYDERABAD, TELANGANA Flat no 205,janapriya builduings Vidhyut nagar colony, dilsukhnagar HYDERABAD, TELANGANA 500060 H.NO: 301 Raviteja apartments, B-Block HYDERABAD, TELANGANA kishore 4Th Floor, 6-3-891 & 892, The Belvedere, Rajbhavan R 1-2-365/16/A, back side of saivani hospital,domalguda,hyd 1-2-365/16/A,phool bagh, indira park ,do H NO-1-10-172/4/2, TEMPLE ALWAL SRI BAKERY, HYDERABAD, TELANGANA H8 - aVance Business Hub, It/sez, Sy No.30,34,35,38, Gachibowli Laxman B H.NO.1-1-287/18, Wisdom Study Hall,1st floor,Padmaj 201, Sri Sai Nilayam, Beside Indian Bank,Attapur HYDERABAD, TELANGANA 500048 plot no. 109, sri gajanana residency NCL north colony, kompally h.no 11-3-292/37/1,. 1st floor West side Srinivas Agarwal co Flat 321, S M Royal Apartment, Chandanagar Lingampally HYDERABAD, TELANGANA Sr. Admin. Asst., DOMS Dte, Research Centre Imarat (RCI) DRDO, Vignyanakancha P.O., Jitendra Singh 19 rajput Old Md laien 19 rajput HYDERABAD, TELANGANA 500081 India 8-1-402/b/4, gulshan colony, beside 7tombs shaikpet : beside 7tombs House No. 7-1-29/D flat no 5 Vidyut tower 2 ameerpet Landmark : Country club E-205, Mayflower Park Apartments Annapurna colony, Mallapur Vimta labs 142 IDA Phase II HYDERABAD, TELANGANA ayabheri silicon towers, survey no.13, kondapur, kothaguda kondapur, kothaguda Hyderabad, telangana 32-67/9 Balaji colony, near saibaba temple, RK p Flat No. 304, Sneha residency Gandhinagar, Balanagar vertex buddha homes,flat 402,block 9 hydernagar G.Hema Kumari V V R Nivas , plot no:2,5th floor KPHB 9th phase, near corporation bank HY Plot no:9 Road number 3 Arunodaya Nagar HYDERABAD, TELANGANA 2-1-41,Shamshiguda,mahankalinagar KPHB Flat no-307,BRS Shubanilayam,Gajularamaram. Usha mullapudi hospital Hyderabad H.NO:465, FLAT:302, SINDHURA APARTMENTS 6TH PHASE, KPHB 5-25-316, Jagathgiri gutta, Sri ram Nagar , Bakery gadda, Sri Sai vidya nithan high 3-7-62/165 rdno:8 Southendpark ,mansoorabad HYDERABAD, TEL plot no 30N , Road no 3 Gandhinagar, Vanasthslipuram, Near bhula 12-15-436 VNR REDDY CHICKENCENTER Manikeshwarnagar OU HYDERABAD, TELANGANA House # 2-5-17/1/36, flat # 402, marina heights Attapur, pil Flat no.G-2, Satya Meadows Apts, Saibaba Nagar, Mangapuram C Loyola College road, Old Alwal Trinity It consulting india (p) Ltd, 3rd floor,PKR Complex R Trinity It consulting india (p) Ltd, 3rd 504 sai samardha residency, opp bhasyam school near templebustop kphb 3rd phase,kphb HYDERAB 101,1-54/10/13 , Bhavya Shreya Residency Madhava enclave,near IOB ,Madinaguda,Miy SDE(ITPC-Dev), 6th Floor, Telephone Bhavan, Saifabad, Lakdikapool Realpage India Pvt Ltd.Building 20,10th Flo,Raheja Mindspace Realpage India Pvt Ltd.Building 20,10th H.no: 6-7-430/1/1, D class Bansilalpet Flat No:-8, Mahendra Apts, Tirumala Nagar. Moulali. HYDERABAD, TELANGANA 500040 India CITY POSTAL_CODE REGION STATE MOBILE_NUMBER SAINIKPURI RR 500094 1 Telangana 919032222022 500086 919666016877 GACHIBOWLI SERILINGAMPALLI 500032 1 Telangana 919963944909 ERRAGADDA AMEERPET 500018 1 Telangana 918297366664 NEW MARUTHI NAGAR HYDERABAD 500060 1 Telangana 919912583204 LINGAMPALLI SERILINGAMPALLI 500019 1 Telangana 919951300772 I.M.COLONY KHAIRATABAD 500082 1 Telangana 918886549931 GAGAN MAHAL HIMAYATHNAGAR 500029 1 Telangana 919849120564 ALWAL RR 500010 1 Telangana 917997022420 CYBERABAD SHAIKPET 500081 1 Telangana 918092496323 ASHOKNAGAR HYD 500020 1 Telangana 919700827006 ATTAPUR HYDERABAD 500048 1 Telangana 919248790550 ADRASPALLI RR 500014 1 Telangana 919035333041 SITAPHALMANDI HYD 500061 1 Telangana 919000583589 CHANDANAGAR RR 500050 1 Telangana 917893739425 R.C.IMARAT HYDERABDA 500069 1 Telangana 919491160535 CYBERABAD SHAIKPET 500081 1 Telangana 917568957546 DARGAH HUSSAIN SHAHWALI GOLCONDA 500008 1 Telangana 918125400004 HYD AIRPORT II HYD 500016 1 Telangana 919494308874 I.E.NACHARAM HYDERABAD 500076 1 Telangana 919703245673 HINDUSTAN CABLES LTD HYDERABAD 500051 1 Telangana 919849637780 KOTHAGUDA SERILINGAMPALLI 500084 1 Telangana 918686855728 NEREDMET RR 500056 1 Telangana 919703058325 BALANAGAR TOWNSHIP RR 500037 1 Telangana 918978492628 KPHB COLONY RR 500072 1 Telangana 919966991180 KPHB COLONY RR 500072 1 Telangana 919676888866 VAIDEHINAGAR HYDERABAD 500070 1 Telangana 919010915282 KPHB COLONY RR 500072 1 Telangana 918686447228 IDA JEEDIMETLA RR 500055 1 Telangana 919393844199 KPHB COLONY RR 500072 1 Telangana 918328698499 BALANAGAR TOWNSHIP RR 500037 1 Telangana 918309637788 GSI(SR) BANDLAGUDA HYDERABAD 500068 1 Telangana 919246584489 VAIDEHINAGAR HYDERABAD 500070 1 Telangana 919666002861 ADMINISTRATIVE BUILDINGS HYD 500007 1 Telangana 919100888029 ATTAPUR HYDERABAD 500048 1 Telangana 919985275937 ALWAL RR 500010 1 Telangana 919963125099 KPHB COLONY RR 500072 1 Telangana 917032893447 KPHB COLONY RR 500072 1 Telangana 919866741664 CHANDANAGAR RR 500050 1 Telangana 919666556269 PARISHRAM BHAWAN HIMAYATHNAGAR 500004 1 Telangana 919490137222 CYBERABAD SHAIKPET 500081 1 Telangana 918978135328 BEGUMPET POLICELINES HYD 500003 1 Telangana 918801647780 APHB COLONY MOULALI HYD 500040 1 Telangana 918333044972 MAIL_ID BRAND_MODEL_NO IMEI_NO POP DATE B0725RBY9X 911530150946196 12/7/2017 B071HWTHPH 356477084799808 12/6/2017 Karbonn K9 Smart Eco (Coffee) 911589100109032 12/3/2017 srinivas.aemula@gmail.com B0756ZFXVB 867287035821979 12/7/2017 B0714DP3B9 356477083326306 12/6/2017 B0756ZFXVB 867287035328215 12/4/2017 kishorepinjera@gamil.com B071HWTHPH 356477085563203 12/3/2017 B0756ZFXVB 867287034896816 ### B0757142K9 867287034136759 ### chandranidhi45@gmail.com B0756ZFXVB 867287035012751 ### sandhya.deshini7@gmail.com B071HWTHPH 356477083984625 ### Moto G5s Plus (Lunar Grey, 64G 356477085479657 12/4/2017 B0756RCTKJ 866469032151995 12/6/2017 B01LZKSUXF 864510037984633 12/3/2017 B073VLGL5Y 865184038262172 12/3/2017 B0756RCTKJ 865398039713286 12/6/2017 B01LW4PPFV 357760081871426 ### B01FM7HV34 862168032889752 ### B01NAKU37U 866459031414155 12/3/2017 B01N6IIDF1 911543402791856 12/5/2017 B01ABYRF4S 869313026640604 12/4/2017 sairamsuman2015@gmail.com B0784BZ5VY 867344030071314 12/7/2017 naveenreddypatlolla64@gmail.com B071Z97ZV7 911602250301976 12/4/2017 B01N9J9N6A 866418033859551 12/2/2017 vinodfrancis96@gmail.com B01N7JUH7P 351898081890826 12/6/2017 gvss.hema@gmail.com B071HWTHPH 351893082732952 12/6/2017 B01FM7JZME 866741033906738 12/6/2017 B071HWTHPH 356477085166304 ### B071HWTHPH 356477084520360 12/2/2017 B0756RCTKJ 865398035537309 12/6/2017 B072BXZWFS 866113030096170 12/4/2017 B0757142K9 867287034988910 12/8/2017 raaaz188@gmail.com B0756RCTKJ 865398037682194 ### narendarreddy123@gmail.com B01FM7HV34 862168033062771 12/5/2017 B01MT0QKAG 866759032589818 12/5/2017 sdheer2006@hotmail.com B0756RCTKL 865397035047319 12/6/2017 b.mahee408@gmail.com B073M8VF3R 355637083113779 12/7/2017 B01N7IZM1H 861886034401984 12/4/2017 B01DDP85KU 351891083751377 12/5/2017 B0714DP3B9 356477083836148 ### Vivo V7+ (Matte Black, Fullvie 866066037186644 12/7/2017 arun69791@gmail.com B01M0OXV1V 863312036022189 12/5/2017 guruprasad9014@gmail.com B01N9J9N6A 866418031571000 12/7/2017 PROBLEM DESCRIPTION Sim slot is not detecting the sim display damaged Display hanging issues performance is very slow. touch is not working properly, keypad not working properly cx said the touch is not working phone is not charging Hanging issue. Sometimes phone is getting switched off when touched. hanging issue,face unlock is not working in day time. TOUCH SCREEN ISSUES,LOCK ISSUE headset port is not working SCRATCHES ON SCREEN. display screen is not attached to metallic panel Heating issue UNABLE TO USE 3RD PARTY APP AND UNUSUAL VIBRATION. cx is unable to get into any google application, he is unable to sign in his gmail account video calling not working along with hanging issue. heating issue/phone gets switched off automatically. Battery Heating, Phone is working very slow while opening any application phone is responding very slow. cx is facing issue with the initial set up and the phone is stuck as cx is unable to proceed Issue : connectivity issue ..... touch issue in the phone,TOUCH NOT WORKING COMPLETELY Cx states that sound is coming out from the audio jack. cx saying that the touch is not working UNABLE TO TURN ON THE PHONE CUSTOMER IS FACING WHILE CHARGING ISSUE AND THERE IS ALSO 3RD PARTY APPS ISSUE SIM SLOT DAMAGED Whenever cx is taking pics front camera there is a white light on the bottom of each and every pics. Customer says there are dust particles surrounding the back camera.... speaker issue hanging issue stuck in restart loop Cannot connect to Wif cx is facing power issues phone is getting stuck and not switching on any more. hanging issue KEYS ARE NOT WORKING UNABLE TO TURN ON THE PHONE while calling voice is not clear apps automatically closing battery heating issue hangs while playing videos signals goes off automatically and volume reduces automatically touch is not working ,kindly visit on a higher priority. AGENT COMMENT Sim slot is not detecting the sim display damaged 1- Display hanging issues performance is very slow. touch is not working properly, keypad not working properly cx said the touch is not working phone is not charging Hanging issue. Sometimes phone is getting switched off when touched. hanging issue,face unlock is not working in day time. TOUCH SCREEN ISSUES,LOCK ISSUE headset port is not working SCRATCHES ON SCREEN. display screen is not attached to metallic panel Heating issue UNABLE TO USE 3RD PARTY APP AND UNUSUAL VIBRATION. cx is unable to get into any google application, he is unable to sign in his gmail account video calling not working along with hanging issue. heating issue/phone gets switched off automatically. Battery Heating, Phone is working very slow while opening any application phone is responding very slow. cx is facing issue with the initial set up and the phone is stuck as cx is unable to proceed Issue : connectivity issue ..... touch issue in the phone,TOUCH NOT WORKING COMPLETELY Cx states that sound is coming out from the audio jack. cx saying that the touch is not working UNABLE TO TURN ON THE PHONE CUSTOMER IS FACING WHILE CHARGING ISSUE AND THERE IS ALSO 3RD PARTY APPS ISSUE SIM SLOT DAMAGED Whenever cx is taking pics front camera there is a white light on the bottom of each and every pics. Customer says there are dust particles surrounding the back camera.... speaker issue hanging issue stuck in restart loop Cannot connect to Wif cx is facing power issues phone is getting stuck and not switching on any more. hanging issue KEYS ARE NOT WORKING UNABLE TO TURN ON THE PHONE while calling voice is not clear apps automatically closing battery heating issue 1- hangs while playing videos signals goes off automatically and volume reduces automatically touch is not working ,kindly visit on a higher priority. ISSUE CATEGORY HANDSET DAMAGED HANDSET DAMAGED HANGING_ISSUE FEATURE_ISSUE DEFECTIVE_PRODUCT TOUCH_NOT_WORKING BATTERY_RELATED HANGING_ISSUE HANGING_ISSUE TOUCH_NOT_WORKING FEATURE_ISSUE HANDSET DAMAGED HANDSET DAMAGED HEATING_ISSUE SOFTWARE_INSTALLATION_ACTIVATION_RELATED SOFTWARE_INSTALLATION_ACTIVATION_RELATED FEATURE_ISSUE HEATING_ISSUE BATTERY_RELATED FEATURE_ISSUE CONNECTIVITY_SIGNAL_RELATED TOUCH_NOT_WORKING ACCESSORY_DEFECTIVE TOUCH_NOT_WORKING POWER_ISSUE FEATURE_ISSUE HANDSET DAMAGED QUALITY_ISSUE HANDSET DAMAGED AUDIO_SOUND_SPEAKER_RELATED HANGING_ISSUE POWER_ISSUE CONNECTIVITY_SIGNAL_RELATED POWER_ISSUE FEATURE_ISSUE DEFECTIVE_PRODUCT POWER_ISSUE AUDIO_SOUND_SPEAKER_RELATED HANGING_ISSUE HEATING_ISSUE HEATING_ISSUE CONNECTIVITY_SIGNAL_RELATED TOUCH_NOT_WORKING ISSUE SUB CATEGORY STATUS ENGINEER NAME SIM SLOT DAMAGED Scheduled Prem Challa DISPLAY DAMAGED Re-Scheduled Shashidar Reddy HANGS FREQUENTLY Scheduled CH. Madhukar SPECIFIC FEATURE NOT WORKING Scheduled Prem Challa PHONE KEYPAD NOT WORKING Scheduled Shashidar Reddy TOUCH NOT WORKING COMPLETELY Scheduled kranthi bhushan BATTERY IS SWOLLEN Scheduled CH. Madhukar HANGS FREQUENTLY Scheduled Prem Challa HANGS FREQUENTLY Scheduled Shashidar Reddy TOUCH NOT WORKING IN SPECIFIC APPLICATION Scheduled kranthi bhushan SPECIFIC FEATURE NOT WORKING Scheduled Ciguru Durga Prasad DISPLAY DAMAGED Scheduled Madhu nayak DISPLAY DAMAGED Scheduled CH. Madhukar CUSTOMER'S PHONE IS HEATING Scheduled Prem Challa UNABLE TO USE 3RD PARTY APP Scheduled CH. Madhukar GOOGLE PLAY NOT WORKING (ANDROID) Scheduled Prem Challa SPECIFIC FEATURE NOT WORKING Scheduled Shashidar Reddy CUSTOMER'S PHONE IS HEATING Scheduled kranthi bhushan BATTERY BACKUP IS LOW Scheduled Shashidar Reddy SPECIFIC FEATURE NOT WORKING Scheduled CH. Madhukar UNABLE TO CONNECT THROUGH WI-FI Scheduled CH. Madhukar TOUCH NOT WORKING COMPLETELY Scheduled Shashidar Reddy VOICE CLARITY / NO SOUND IN EAR PIECE Scheduled kranthi bhushan TOUCH NOT WORKING IN SPECIFIC APPLICATION Acknowledged UNABLE TO TURN ON THE PHONE Acknowledged SPECIFIC FEATURE NOT WORKING Acknowledged SIM SLOT DAMAGED Acknowledged IMAGE / VIDEO QUALITY IS NOT AS EXPECTED Acknowledged CAMERA DAMAGED Acknowledged NO SOUND FROM THE SPEAKER Acknowledged HANGS FREQUENTLY Acknowledged UNABLE TO TURN ON THE PHONE Acknowledged UNABLE TO CONNECT THROUGH WI-FI Acknowledged UNABLE TO TURN ON THE PHONE Acknowledged SPECIFIC FEATURE NOT WORKING Acknowledged PHONE KEYPAD NOT WORKING Acknowledged UNABLE TO TURN ON THE PHONE Acknowledged CUSTOMER FACING VOICE CLARITY (ON CALL) Acknowledged HANGS FREQUENTLY Acknowledged BATTERY IS GETTING USED UP WHILE HEATING PHONE Acknowledged CUSTOMER'S PHONE IS HEATING WHILE USING APPLICATION Acknowledged UNABLE TO GET SIGNAL ON 4G NETWORK Acknowledged TOUCH NOT WORKING COMPLETELY Acknowledged SCHEDULE DATE SCHEDULE TIME RESCHEDULE1 DATE RESCHEDULE1 TIME REMARKS1 RESCHEDULE2 DATE 12/9/2017 12:00:00 12/9/2017 16:00:00 12/10/2017 16:00:00 CR 12/10/2017 10:00:00 12/10/2017 10:00:00 12/10/2017 10:00:00 12/10/2017 10:00:00 12/10/2017 12:00:00 12/10/2017 12:00:00 12/10/2017 12:00:00 12/10/2017 12:00:00 12/10/2017 12:00:00 12/10/2017 12:00:00 12/10/2017 13:00:00 12/10/2017 13:00:00 12/10/2017 14:00:00 12/10/2017 14:00:00 12/10/2017 14:00:00 12/10/2017 14:00:00 12/10/2017 15:00:00 12/9/2017 16:00:00 12/10/2017 16:00:00 12/10/2017 16:00:00 12/10/2017 17:00:00 RESCHEDULE2 TIME REMARKS2 CALL_TYPE ONSITE_DATE_TIME Damaged Validation Damaged Validation Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Damaged Validation Damaged Validation Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Damaged Validation Tech Visit - LMV Damaged Validation Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV Tech Visit - LMV BRAND TICKET_NUMCUSTOMER_NAME ADDRESS MICROMAX550127449 Santosh 38-102,a.n.colony, Sainikpuri Secunderabad HYDERABAD ONEPLUS 5550127725 G Srikanth Reddy H NO-1-10-172/4/2, TEMPLE ALWAL SRI BAKERY, HYDERABAD, TELANGANA REDMI Y1 550127764 shiva prasad sanku plot no. 109, sri gajanana residency NCL north colony, kompally LENOVO K8550127766 vandana samala h.no 11-3-292/37/1,. 1st floor West side Srinivas Agarwal co COOLPAD N550127812 Haritha Raghavendra E-205, Mayflower Park Apartments Annapurna colony, Mallapur 10.OR G ( 550127842 Naveen reddy 32-67/9 Balaji colony, near saibaba temple, RK p REDMI 4 (B550127848 Ajay Pandey Flat No. 304, Sneha residency Gandhinagar, Balanagar COOLPAD C550127896 Nikhil 5-25-316, Jagathgiri gutta, Sri ram Nagar , Bakery gadda, Sri Sai vidya nithan high LENOVO Z2550127901 Narendar reddy 12-15-436 VNR REDDY CHICKENCENTER Manikeshwarnagar OU HYDERABAD, TELANGANA REDMI Y1 L550127904 Sudheer Kumar Flat no.G-2, Satya Meadows Apts, Saibaba Nagar, Mangapuram C Loyola College road, Old Alwal REDMI 550127952 Guruprasad Flat No:-8, Mahendra Apts, Tirumala Nagar. Moulali. HYDERABAD, TELANGANA 500040 India CITY MOBILE_NUMBEASSIGN SAINIKPURI RR 919032222022 prem ALWAL RR 917997022420 prem ADRASPALLI RR 919035333041 prem SITAPHALMANDI HYD 919000583589 prem I.E.NACHARAM HYDERABAD 919703245673 prem NEREDMET RR 919703058325 prem BALANAGAR TOWNSHIP RR 918978492628 prem BALANAGAR TOWNSHIP RR 918309637788 prem ADMINISTRATIVE BUILDINGS H919100888029 prem ALWAL RR 919963125099 prem APHB COLONY MOULALI HYD 918333044972 prem