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Read more about the use of genetics and medicine on page 6 and in the Inquiry section.
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feedback
Please go to our Web site — http://inside.dukemedicine.org — Recent Nicholas School for the Environment
follow the ‘Share your thoughts’ link, and fill out the short survey. & Earth Studies graduate Michael Stringer
created Velocommuter.org to help fight
You’ll be glad that you did. Not only will you help us improve,
global warming by encouraging people to
but survey takers who respond by Aug. 1 and leave an e-mail
leave their cars at home and bike to work –
address or telephone number will be entered into a drawing
if only for a day. http://www.nicholas.
for a $25 gift certificate to the Medical Center Bookstore. The
duke.edu/news/ns-velocommute.html
first 15 entries will also receive a Duke Medicine water bottle.
and http://www.velocommuter.org/
■ ■ I N S I D E V olume 1 7 , I ssue 7
Inside Duke Medicine, the employee Contact us Staff
newspaper for the Duke University Health Campus mail: DUMC 104030 Editor: Anton Zuiker
System, is published monthly by Duke Deliveries: 2200 W. Main St., Managing Editor: Mark Schreiner
Medicine News & Communications. Suite 910-B, Durham, NC 27705 Science Editor: Kelly Malcom
Phone: 919.660.1318 Calendar Editor: Erin Pratt
Your comments, story ideas and photo E-mail: editorinside@mc.duke.edu Designer: Vanessa DeJongh
Intern: La-Tasha Davis
contributions are always welcome and Credits Copyright © 2008
appreciated. Deadline for submissions Cartoon: Josh Taylor Duke University Health System
is the 15th of each month.
July 2008 Inside Duke Medicine 3
C A L END A R
do
August 8
Deadline for submissions to the 30th Annual
Employee Arts Show. Health Arts Network at Duke
(HAND) is accepting submissions from current and
former Duke University employees and volunteers until
Aug. 8. Applicants can submit up to three pieces. Win-
ners receive an award and their artwork will be shown
in the Mars Gallery of Duke North. Applications:
http://www.hr.duke.edu/events/artshow.
August 10-13
Fourth Annual Pink Ribbon Yoga Retreat for
Breast Cancer Survivors sponsored by the Duke
Cancer Patient Support Program. The retreat offers the
opportunity to relax on the beach at The Trinity Retreat
Center in Salter Path. The retreat combines yoga,
health information and healing modalities for breast
cancer survivors. Yoga experience is not necessary to
attend. http://www.pinkribbonyoga.org
give
July 26 10 a.m.-7 p.m.
July 17 6:30-8 p.m. “Fore the Patients,” Wana Kaye Rhodes
F E AT U R E D activity Health Benefits of a Memorial Golf Tournament to benefit the Duke
Vegetarian or Vegan Diet Cancer Patient Support Program. Golfers of all skill
July 29 11:30 a.m.-1:30 p.m. levels are invited to attend. National Golf Club in
Explore how to meet your nutrient
Raleigh Chamber of Commerce Executive F E AT U R E D activity Pinehurst. Details: 684-4497
needs with a more plant-based diet
Women’s Luncheon Jan Hargrave, nonverbal com-
with speaker, Leslie Gaillard. Teer
munications expert and author of Let Me See Your July 12 8 a.m.-3 p.m.
House. Register: 416-3853
Body Talk and Strictly Business Body Language, will Duke Multiple Myeloma Bike Ride presented
address personality types, strategies for working with by the Division of Cellular Therapy.
others and body language. Attendees will identify July 18 8:30 a.m.-5:30 p.m. Participate in a 50K or 100K bike ride, from the
ways to bring out the best in others. Attendees will 8th Annual Highlights from ASCO “The Era of Per- Cameron Stadium through rural Durham and Orange How to submit:
also learn how to listen to the “full body” to eliminate sonalized Cancer Treatment,” a symposium for medi- Counties. Multiple myeloma is the second most Send calendar listings to
distractions and improve concentration. The luncheon cal oncologists, hematologists, radiation oncologists, common cancer of the blood. About 60,000 new editorinside@mc.duke.edu
presented by Duke Raleigh Hospital will be at the surgical oncologists, pharmacists, nurse practitioners and patients are diagnosed every year in the U.S. with the
Hilton in North Raleigh. Register: http://www. physician assistants. The Umstead Hotel, Cary. Details disease. Environmental factors and toxin exposure may Want more info?
raleighchamber.org and registration: http://cancer.duke.edu/ play a role in the epidemiology of this cancer, but the
Visit us online at http://inside.
exact causes are still uncertain. Chemotherapy and
dukemedicine.org.
stem cell transplants remain the preferred treatment for
August 5 6:30-8 p.m. July 21 6 -8 p.m.
multiple myeloma, but new treatments and drugs are The Calendar is a monthly selection of
“Baby Meets Bowser” Barbara Shumannfang, Grilling Without the Gas. Food tasting. Discover
being developed. Registration fees support families and events that feature the best of
author of Happy Kids, Happy Dogs will provide helpful how to cook with coals and enjoy all your favorite
patients at the Multiple Myeloma Center at Duke, as well happenings at Duke and Duke Medicine.
tips to prepare your dog for the new baby. Teer House. recipes with speaker John D. Howe. Teer House.
support research and treatment against this disease.
Register: 416-3853. Register: 416-3853
http://dukemultiplemyelomabikeride.com
4 Inside Duke Medicine July 2008
A T A G L A NCE BU L L E T IN S
“
News briefs, notices, events,
She's going to go to kindergarten. She's and the IDM Book Club
going to do great.
” – Duke's Louise Markert, M.D., Ph.D., speaking to the News
& Observer about the prognosis of 1-year-old Jayla Turner,
who underwent a thymus transplant developed by Markert.
■ ■ processes
1 committee replaces 4
In June, Duke University Health System rolled
its four separate product standardization
■■INSIDE JOKE ■ ■ it f igures committees — teams that reviewed the
products used by nurses at the various
hospitals and clinics — into one committee.
■■HONOR S
Duke Medicine sends supplies to China quake zone American Heart Association as a Platinum
Start! Fit-Friendly Company.
Teamwork first
■ ■ D onations ■■PROCEDURES
ON T H E CO V ER
FE A T URE
‘Missed’ biochemical
pathway important
in virtually all cells
By Mary Jane Gore
NEW S
Reya and Ehlers Earn Thomas Langford Award NARSAD names four Duke
young investigators
Four Duke University scientists have been given
Scientists discover how cells move a critical protein community in its recent batch of awards.
Congratulations are extended to:
N
thoracic surgery, for receiving an Early Career
early every cell in the body
Physician-Scientist award. Onaitis is part of
has a primary cilium, a crucial Department of Cell Biology Chair Brigid
antenna-like protrusion that pro- Hogan’s lab, and he’ll use his five-year grant
cesses signals and cellular responses. to study how mutations in adult stem cells
Defects in the cilium are linked might lead to lung cancer.
with a wide variety of illnesses and Duke medical students Jessica Chang and
disorders including cancer, blindness, Caroline Yeager for receiving HHMI-NIH
polycystic kidney disease and others. Research Scholars Program awards that will
Scientists at Duke University send them to the NIH campus in Bethesda,
MD, for hands-on biomedical research.
Medical Center have found the
pathway through which a signaling Several Duke medical students for receiving
protein called Smoothened (Smo) can Research Training Fellowships to support their
move into the primary cilium, a discov- individual research plans and lab work: Rex
Cheng, Mackenzie Cook, Divakar Gupta,
ery that could eventually translate into
Mohamad Halawi, Michael Hodavance,
therapeutic treatments for cancer. John Lewis, Tina Tailor and Sima Yazdani.
“This is the first time that
anyone has shown how cell surface Awards from Singapore
receptors like Smo get into the cilium
Faculty at the Duke-NUS Graduate Medical
where they must reside to signal
School have recently been honored by the
properly,” said first author Jeffrey Singapore Ministry of Health and The Agency
The antenna-like primary cilium (orange) processes signals from the body's cells.
Kovacs, Ph.D., a post-doctoral image provided by j. kovacs for Science, Technology and Research in an
fellow in the Duke Departments of effort to boost the pool of clinician scientists
Medicine and Immunology. found that beta arrestin proteins are are put into position, not just and translational researchers in Singapore.
Improper Smo signaling is known responsible for moving Smo to the Smoothened,” Kovacs said. “We want Michael Chee Wei Liang, M.B.B.S., a
cognitive neuroscientist and David M. Virshup,
to result in formation of tumors, yet no primary cilium. to know how these receptors signal in
M.D., program director for cancer and stem
treatments directed at Smo activity are “The beta arrestin molecules a movement-dependent way. This may cell biology, received the Singapore Translational
currently available. Smo is a member mediate the interaction of the protein give us an idea about how different Research Investigator Award. Ong Sin Tiong,
of a large family of cell surface Smo with a motor protein that liter- molecules work to turn on or turn off MBBch, a hematologist and oncologist,
receptors termed G-protein coupled ally grabs the Smo and moves it to the signaling pathways” that cause received the Clinical Scientist Award.
receptors, or GPCRs, first described by the primary cilium,” said Lefkowitz, these abnormal clinical conditions.
co-author Robert J. Lefkowitz and his M.D., James B. Duke Professor of Lefkowitz theorized and
group. Members of the GPCR family Medicine and investigator of the discovered GPCRs years ago. His
are the targets of about 60 percent Howard Hughes Medical Institute. laboratory later discovered beta
of drugs that are on the market to “We knew that the beta arrestins arrestins, named for their ability to Science Editor: Kelly Malcom
treat clinical conditions, Kovacs said. interacted with Smo, but we didn't turn off or “arrest” the receptors'
Figuring out exactly which mecha- fully appreciate the complexity of activity. Recently, the lab has been Inquiry features science and research-
related news items from Duke Medicine News
nisms govern Smo signaling could lead this interaction until now.” discovering ways in which beta
and Communications and other Duke
to treatments, he said. “The next step in our research is arrestins turn on signaling pathways departments. To submit content, contact us
In this latest study, the team to look for ways that other GPCRs as well as turning them off. n at editorinside@mc.duke.edu
July 2008 Inquiry 9
e ssa y
RE S E A RC H @ DUKE c l i n i c al t r i als th e a b st r a c t
pat i e n t c a r e FIR S T P ER S ON
6 rights in 6 months
Medicine, it is Ken Morris’ job as chief
financial officer to help chart the health
system’s fiscal course. In that role, he
directs accounting, financial planning and
budgeting, as well as overseeing patient
accounting, billing and registration,
Focus on: 1. The Right Patient insurance, and managed care contracting.
This is the first of six articles examining How is the health system doing financially?
the medication use process. So far over this fiscal year, health system
financial results have been strong. We
C onsider this: A patient by the name of Joe
Smith comes to the hospital.
He gets his patient ID band placed properly,
6 Rights of the
expect to finish the year slightly ahead of
budget. Volumes, however, in some business
Medication Use Process : lines have grown more
is admitted to Room 12 on one of the floors, and slowly than expected.
completes the admission process with the nursing, 1 ) Right patient What does this
medical and support staff. He has an antibiotic
mean for the next year?
ordered, and his nurse brings it to his room to 2) Right drug
administer it. She asks the patient his name, and Targets for the new fiscal
he tells her he’s Joseph Smith. She administers the 3) Right dose year have been set higher,
medication as ordered. A while later, the nurse so that we have money
4) Right route to fund our work and,
realizes that the antibiotic was actually supposed kenneth morris
importantly, our capital
to go to another Joe Smith, who is in Room 22.
5) Right time construction projects. That higher target,
What went wrong here? Why, anyone can some $100 million, is based on realizing more
make a mistake like that, right? Although it income through growth in the volume of the
may seem that giving a medication to the Right
6) Right outcome
work that we do.
Patient should be a simple process, it isn’t always.
We are pleased that the Congress has
Situations like the one noted here can be avoided
approved continuation of the state
by following basic guidelines and principles — disproportionate share payments to North
the 6 Rights of the Medication Use Process: Carolina hospitals - which had been at risk.
1. Right Patient Though not approved in time to be put
2. Right Drug of these identifiers when ordering medications and into the budget, we now expect to receive
3. Right Dose being aware of having the correct patient on the this revenue through April 2009. Since the
4. Right Route order screen when entering orders into CPOE. program will again be set to expire before
5. Right Time For the pharmacy technician processing the end of the next fiscal year, we can’t
6. Right Outcome and filling orders, it means not using a room count on them every year going forward.
At Duke, we have also identified a set of number to identify a patient, but, instead, using Achieving our targets, therefore, depends on
nonnegotiable critical behaviors that reinforce meeting growth commitments.
a complete name and MRN. For the nurse at
these 6 rights: Using two identifiers when order- the bedside giving medications, it means using How will the tough economy affect Duke
ing, preparing or dispensing a medication and “double identifiers” properly and making sure to Medicine?
transcribing orders for medications; using name use the “name alerts” when there is more than The environment is expected to be more
alerts for patients with similar sounding names; one patient with the same or similar names on difficult. We expect after the election in
and minimizing interruptions when involved in the floor. And for the patient, it means not being November that Congress will turn to
any part of the medication administration process. uncomfortable with asking the nurse about the the federal budget and the federal deficit
medications they are receiving. and that there will be pressure to reduce
A s part of the ongoing efforts to promote medi- Everyone has an active role in helping assure payments to hospitals. When there is an
cation safety at Duke University Hospital, we have the safest delivery of medications. economic downturn, and people are out
“The effectiveness and beauty of the 6 Rights of jobs and insurance, there is a higher
the Medication Safety Education Committee, in
impact on us. There will have to be a
conjunction with the Medication Safety Leaders lies in how it takes something so complex — a
concerted effort on our part to bring
of the system, has developed the “6 Rights in 6 200-plus-step process from first order to patient
increasing efficiency to care delivery and the
Months” campaign to help raise awareness about administration — and shows us the simple root management of resources. We also have an
safe medication administration practices. The behaviors that, when done each and every time, obligation to minimize costs to our patients
campaign was developed to highlight best prac- help minimize the possibilities of committing errors. while providing top quality care.
tices for all people who take part in the medication Basic, simple, and effective — “A winning
What does this mean for the health system’s
administration process, not just the frontline med combination!” said John Howe, RN, co-chair of
expansion efforts?
giver. This month the focus is on the Right Patient. the Mediation Safety Education Committee.
The term Right Patient takes on various, Continue to look for other installments of With government approval of the Major
different meanings for the diverse groups involved “6 Rights in 6 Months” information. Share the Hospital Addition, we will be spending
information with co-workers and patients. Ask significant resources on construction. It is
throughout the entire medication administration
likely that the health system will incur debt
process. For a physician or prescriber, it means colleagues how they help ensure that they have
in support of the project. This expansion is
using “double identifiers”— two of either the the Right Patient. Because to ensure the safest
a strategic decision to help ensure the future
medical record number (MRN), patient name, or processes are followed consistently, we must all growth of the enterprise.
patient date of birth (DOB) — instead of just one work together. n
Interview by Mark Schreiner
12 Inside Duke Medicine July 2008
working
Born to RN
$5,000 referral bonus nets nurses for Duke hospitals
By Elizabeth Michalka
tion, but progress was slow with a Duke Medicine hosts its second annual
national Nursing Expo, Aug. 3-4.
tight budget and birth of their first
child. Then, Juettner received the first Details: http://www.dukenursing.org
half of a $5,000 bonus from Duke,
and construction picked up. How the $5,000 Bonus Works
The money was enough to refin- Faculty and staff of Duke University and
ish hardwood floors and construct Health System are eligible to receive $5,000
a toy box that doubles as a window for successfully referring a nurse to work at
seat. Now Juettner enjoys curling up Duke Medicine. The referral program
on the cozy seat in her Chapel Hill applies only to nurses hired at Duke
University, Durham Regional and Duke
home to read about animals to her
Raleigh hospitals. The $5,000 incentive is
2-year-old son, Jack. contingent upon the referred nurse’s
The remodeling was possible acceptance of a job offer. It is paid in
because Juettner, a clinical nurse in installments — $2,500 after referred nurses
the Intensive Care Nursery at Duke complete their 90-day trial period, and
$2,500 after a year of continuous service.
Hospital, simply referred a fellow
Other limitations and exceptions apply.
nurse and friend, Simone Christiano,
to work at the hospital. For complete guidelines, review the Nurse
“I wanted to bring good, expe- Referral Program policy, and download
the referral form online at http://www.
rienced staff here,” said Juettner, 39,
hr.duke.edu/referanurse, or call (800)
who has worked as a nurse for 18 232-6877
years. “If you’re in nursing, and you’re
working next to someone, you want
them to be reliable.”
Eight years ago, Duke University said. “Both people’s reputations
Health System created the Nurse are tied to it.”
Referral Program. It encourages Alston said it’s become tougher to
nurses like Juettner to recruit other find experienced nurses, like Simone
nurses — who are in critically short Christiano, for many reasons, includ-
supply across the country — to work ing increased demand nationally, an
at Duke Hospital. The program has aging workforce, and because nurses
expanded, and today, any Duke are moving on to second careers. But,
Simone Christiano was one of 649 nurses hired at Duke Medicine in 2007. She was referred by
employee can cash-in on $5,000 by recruitment numbers are up at Duke,
friend and Duke nurse Carolyn Juettner. Photo courtesy of working @ duke
referring a qualified nurse who joins and Alston attributes that success, in
one of Duke’s three hospitals, includ- in a national vacancy rate of 8.1 growing as an institution and need part, to the Nurse Referral Program,
ing Durham Regional Hospital and percent, according to a report released more nurses for that expansion.” which was expanded to make all
Duke Raleigh Hospital. by the American Hospital Association faculty and staff eligible. Also, the
Return on investment
“We knew word-of-mouth was in July 2007. bonus rose from $2,500 to $5,000 in
the best recruitment mechanism, and Duke University Health System Although the $5,000 is an enticing 2007. Last year, 175 faculty and staff
Duke nurses can sell the organiza- often uses higher cost temporary benefit, Duke nurses like Juettner said used the program to refer nurses, and
tion,” said Mary Ann Fuchs, R.N., staff to fill nursing vacancies, which making a referral is about more than 649 total nurses were hired.
chief nursing and patient care officer are slightly higher at Duke than just money. With about 370 open nursing
for the Health System. the national average. Fuchs said “Simone and I worked together in positions across all organizations
The program is an important she hopes the referral program will New Jersey years ago, and I knew she in Duke University Health System,
recruitment tool that also improves help reduce the need for temporary was a good nurse,” Juettner said. it’s important to attract qualified
retention by paying the bonus in two staff by increasing the number of That personal accountability entry-level nurses.
installments — half when the new permanent Duke nurses. makes the Nurse Referral Program Duke Medicine will host the next
nurse completes a 90-day orientation “We’re actually very lucky work, said Sylvia Alston, associate Nursing Expo on Aug. 3 and 4 at the
period and half after completing the because due to our reputation, we chief nursing officer for Recruitment Durham Marriott at the Civic Center.
first year. Recruitment and retention receive a lot of applicants,” Fuchs and Hospital Administrative Systems. Alston is hoping at least 200 people
are increasingly important in light of a said. “We hire about 500 nurses a “The nurse who is referred also attend. As a result of last year’s expo,
national nursing shortage, Fuchs said. year, some of whom are returning feels some accountability because 59 nurses were hired.
Hospitals are short about 116,000 to Duke after taking time to pursue they don’t want to disappoint the This article first appeared in
registered nurses nationally, resulting advanced nursing degrees. We’re also person who referred them,” Alston Working@Duke. n
July 2008 Inside Duke Medicine 13
working technology
Unity is coming
A year without tobacco Voicemail system brings new
features
Summer brings warmer
By Erin Pratt weather and, for many
A P P OIN T M EN T S A W A RD S
A W A RD S
■ ■ L ives
make one’
Lisha Johnson, N.A., worked at Duke from 1958 to 1994.
North Duke Street Clinic
Johnson was recognized for her expertise, James Carroll, a former medical center
kindness and willingness to help a patient and engineering and operations employee,
his family. died April 23. Carroll worked at Duke
from 1973 to 2005.
Team Award: Patients, caregivers work together on special therapeutic project
Mary Jarman, a former medical center
Janice Thorpe, Client Service Rep. employee, died April 9. Jarman worked at
Special to Inside Duke Medicine
William Hunt, Phlebotomist
work + life
gas prices
GOTCHA?
I
n mid-June, $4 gasoline became a reality in the Triangle.
Duke Medicine has programs that employees can use right now to cut fuel
costs and help the environment. These are just a beginning. Duke Medicine
leaders, staff and faculty are seeking further ways to address this problem.
Parking and Transportation Services has pays for gas and insurance, and arranges, oversees,
ane
parking in a preferred Duke lot for four or more fare based on the average daily round-trip mileage.
tra
participants. Each member also receives 12 daily passes TT can assist in finding commuting partners.
us
ill
http://triangletransit.org/vanpool/
for access to the group’s preferred lot and 12 for any
remote lot. Three participants pay $4 monthly per
person and receive a designated space in a preferred
lot with 12 daily passes for each member in a
preferred lot and 12 for any remote lot.
4 Mileage Reimbursement
Duke reimburses employees for business-related
mileage when it is necessary for employees to drive
http://parking.duke.edu/carpool their personal vehicles. The reimbursement rate, which
is set by the Internal Revenue Service, is 50.5 cents.
2 Rideshare
Two people who drive together
can share one permit and divide
Employees wishing to request reimbursement for
business-related travel must submit a Miscellaneous
Reimbursement Form. Forms should only be submitted
the cost of the permit. Participants after reaching a minimum of $25 in expenses.
http://www.finsvc.duke.edu/gap/m200-021.html
receive up to 24 daily parking
passes when they drive alone.
Additional daily passes may be
purchased for $3 each. The 24
day passes include 12 passes for
5 Flexible Work Options
One way to save on gas is through flexible
work options. Flexible work arrangements are
a preferred lot and 12 for any appropriate for some, but not all jobs. Options
remote lot. http://parking.duke.edu/ such as telecommuting or a compressed work
transportation/Rideshare_2008.htm week can reduce the need to drive to campus every
day. Employees should first discuss with their
3 Vanpool
Employees or students who live
and work near each other and who share
supervisor whether a flexible work arrangement is
a possibility. If it is, the employee should work with
the supervisor to develop a plan. A flexible work
approximately the same work hours can take arrangement must be reviewed and approved by an
advantage of a vanpool through the Triangle employee’s supervisors to ensure the arrangement
Transit (TT), which offers passenger vans for an continues to support the department’s goals and
inexpensive and stress-free commute option. TT that the job is appropriate for a flexible arrangement.
vans do not require a parking permit and have More info: http://www.hr.duke.edu/flexwork n