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INTRODUCTION Human resource management is the management of an

association's workforce, or HR. It is in charge of choice, preparing, evaluation, and
compensating of representatives, while likewise supervising hierarchical
management and culture, and guaranteeing consistence with business and work
laws.
In conditions where workers want and are legitimately approved to hold an

aggregate dealing understanding, HR will regularly likewise fill in as the
organization's essential contact with the representatives' agents. HR is a result of
the human relations development of the mid twentieth century, when scientists
started archiving methods for making business esteem through the vital
management of the workforce.
The capacity was at first commanded by value-based work, for example, finance
and advantages organization, yet because of globalization, organization
solidification, innovative progression, and further research, HR now concentrates
on vital activities like mergers and acquisitions, ability management, progression
arranging, mechanical and work relations, and assorted variety and consideration.
In new businesses, HR's obligations might be performed by a modest bunch of

prepared experts or even by non-HR work force. In bigger organizations, a whole
useful gathering is normally devoted to the teach, with staff spend significant
time in different HR undertakings and utilitarian authority participating in vital
basic leadership over the business.
To prepare experts for the calling, establishments of advanced education,

proficient affiliations, and organizations themselves have made projects of
concentrate devoted unequivocally to the obligations of the capacity. Scholarly
and professional associations in like manner try to draw in and facilitate the field
of HR, as confirm by a few field-particular distributions.
"HRM is a procedure of uniting individuals and associations with the goal that the
objectives of each are met. It is a piece of management process which is worried
about the management of human resource in an association". Human Resource
Management is a craft of overseeing individuals at work in such a way, to the
point that they give their best to the association.
In straightforward word human resource management refers to the quantitative

parts of representatives working in an association. Human Resource management
is likewise an administration work worried about procuring, spurring, and keeps
up individuals in an association. It concentrates on individuals in association.
Organizations are not only including mere bricks, mortar, machineries or
inventories. They are individuals.
It is the who staff and oversee associations. HRM includes the utilization of
administration capacities and standards. The capacities and standards are
connected to acquisitioning, creating, keep up, and compensating workers in
associations. Decisions identifying with representatives must be incorporated.
Decision on various part of workers must be predictable with other human asset
Decisions.
Decision influenced must impact to the adequacy of association. Effectiveness of

an association must outcome in advancement of administrations to
representatives as top notch item provided at sensible expenses. HRM work s
isn't restricted to business foundation as it were.
They are appropriate to non-business associations, too for example, instruction,

human services, entertainment and so on. The extent of HRM is for sure
immense. Every significant movement in the working existence of his or her
entrance into an association until the point that he or she leaves-go under the
sneak peaks of HRM.
specifically, the exercises included are HR arranging, work investigation and be
sign, enrollment and determination, introduction and arrangement, preparing
and improvement, execution examination and occupation assessment, worker
and official compensation, inspiration and correspondence, welfare, security and
wellbeing, mechanical relations. HRM is a broad concept Personnel management
and human resource development is a part of HRM.
Before we characterize "Human Resource Management", it appears to be great to

first characterize heterogeneous as in they contrast in identity, observation,
feelings, values, states of mind, intentions, and methods of musings. Human
resource management assumes an essential part in the improvement procedure
of present day economy. Truth be told it is said that all the improvement
originates from the human personality.
"Human Resource management is a procedure of delivering improvement,

keeping up and controlling HR for successful accomplishment of association
objectives." FUNCTIONS OF HRM HRM capacities are concerned about exercises
particularly managing obtaining, creating, remunerating and keeping up an
effective work constrain. Within the sight of positive practices of H.R.M capacities
the association enhances its adequacy.
The acquisition work is concerned about the acquiring of legitimate kind and
number of staff important to achieve the association objective eg: necessities,
enlistment, labor and choice. The improvement work is concerned about the
faculty advancement of the representatives by expanding their aptitudes through
Training with the goal that execution is legitimately accomplished.
The repaying capacity is concerned about securing sufficient impartial

compensation to faculty, for their commitment to the accomplishment of
hierarchical destinations. Under expert centrality by giving sound workplace it
advances cooperation in the representatives i.e., by keeping up the pride of the
worker as an individual and giving greatest chance to self-awareness.
Under importance for singular ventures it can help the association finishing its
objectives by making right state of mind among the representatives through
viable inspiration, using the accessible HR adequately. The incorporating capacity
is concerned about the endeavor to influence a sensible compromise of
individual, societal and hierarchical interests.
MOTIVATION Each management tries to arrange different components of

generation such that their commitment is most extreme in accomplishing
hierarchical objectives. The execution of non-human elements like machines, Raw
material, Financial Resource and so on will rely on the level of innovation and the
skill of the individuals who utilize them. To enhance the general performance in a
business it winds up plainly fundamental to build the effectiveness of people.
The execution of people relies on two components. Those are • One is capacity to
do a work • Second one is motivations Both these components taken together
will expand the effectiveness of individuals. The analysis of motivation and
conduct includes a look for reply to an inquiry concerning human instinct.
The point picked Role of representative motivation on Employee execution

perceive the significance of human components in the organization and create
hypothetical casing work that will enable the directors and workers to
comprehend human conduct and furthermore to foresee change and impact
future conduct which is the key component to take up the present analysis. As
Peter.F.Druker Rightly brought up that "Superior to anything half of the pioneers
he had addressed don't have to realize what to do – they have to realize what to
stop".
DEFINITIONS OF MOTIVATION: Scholars have variously defined motivation. Some

definitions are discussed as follows: “Motivation is the willingness to exert high
levels of effort towards organizational goals, conditioned by the effort and ability
to satisfy some individual need” - S.P.
Robbins Types of Motivation: There are two types of motivations • Intrinsic

Motivation happens when individuals are inside inspired to accomplish
something since it either brings them delight, they think it is imperative or they
feel what they are realizing is ethically huge. • Extrinsic Motivation is worried
about helpers which employees appreciate pay advancement, status, incidental
advantages, retirement designs, medical coverage plans, occasion and excursions,
and so forth overall, those motivations are related with money related prizes.
NEED OF THE STUDY The primary reason for this analysis is to" evaluate the part
of employee motivation on representative execution". This examination in an
evaluation of this reason utilized a subjective review which will be done among
representatives working at Reliance General Insurance. The review was proposed
to get their reactions on what they feel is (are) the best factors that could propel
them among a rundown of motivational variables.
However an analysis from past inquires about utilized as a part of this

examination demonstrated that distinctive outcomes could be acquired from
various gatherings of officially working representatives. This examination,
consequently, can be viewed as a prologue to a more nitty gritty analysis to be
conveyed by future specialists on the field of representative's motivation.
SCOPE OF STUDY: This study is constrained to Reliance General Insurance. This
proposed study will discover the effect of motivation on employee execution.
It is restricted to the employees of Reliance General Insurance as it were. It

incorporates managers and non officials of the organization.
OBJECTIVES OF THE STUDY: 1. To know the impact of motivation on the
employees' execution. 2. To know the motivational tools gave by Reliance
General Insurance. 3. To recognize the connection between work motivation and
representative execution. 4. To comprehend what are the levels of motivation
expected by the representatives.
5. To discover the need of motivation to the employees for their execution

improvement.
RESEARCH METHODOLOGY: The exploration procedure comprises of a
progression of activities that are important to do the examination productively
and that are important to do the examination proficiently and adequately.
Technique for gathering of information Primary source: Essential source

incorporate the respondents from whom the required data was gathered
straightforwardly and their closely-held conviction was respected. There was no
power on the respondents while gathering the information. The information was
additionally gathered through individual meeting and through poll.
Secondary source: Optional source incorporate individuals, individual, manual,

magazines and the concerned writing regarding the matter from association and
library. The present analysis gathers the information from auxiliary source as
course books and sites. SAMPLE DESIGN The number of inhabitants in think
about is in Reliance General Insurance.
The specimen measure comprises of representatives working in the Reliance

General Insurance. Add up to number of test measure is 120. Inspecting system
utilized for the examination of the analysis is irregular testing. LIMITAIONS OF
THE STUDY • The consider is constrained to Reliance General Insurance as it were.
• The test measure is just 120 in number and the information gathering is
indiscriminately. • Some mistakes have happened due to confusion of the inquiry.
• Few representatives filled their survey in a rush. In this way, they couldn't be
depended upon and transcendent of subjectivism. • The term of the task is
confined to 45 days as it were. Along these lines, it isn't conceivable to get the
input from all employees. • The examine was constrained.
Consequently the discoveries can't be summed up.

INDUSTRY PROFILE Power of the subject of time and Medical scope requires
specialist of wording and thoughts. We begin examination by nothing that we
can portray private insurance from to perspectives – one financial one genuine.
From financial perspective, insurance is a budgetary intermediation works by
which individual displayed to a foreordained probability each add to a review
from which secured events continued by taking an intrigue individual are paid
.under along these lines, particular purchase the benefit to accumulate from the
overview if the ensured plausibility happens.
Insurance than is an unanticipated claim on the pool's advantages. From a

legitimate view point, insurance is an understanding, the insurance technique or
insurance contract, by which one assembling ,the approach proprietor, pays a
stipulated thought called the installment to the following social event called the
wellbeing net supplier, as a side-effect of which the assurance agrees to pay
leverage measure of money or give leeway advantage if a secured events
happens doing the course of action term.
The person whose life, prosperity, or property is the topic of the insurance course
of action is refered to as the shielded. Much of the time, the ensured is also the
system proprietor – the person who rehearse legitimately restricting rights under
the approach – yet not never-endingly so.
under life scope courses of action , the person to whom the portion is made on
the defender's passing is the beneficiary Social versus private insurance
Government gives a type of security. Thusly, most countries have expansive
government – coordinated institutionalized reserve funds plots that give a
survivor, retirement , disable ,and joblessness benefits .
Restorative scope and focal points for work – related mischances and ailments
are routinely given by either government or the private part, or some blend of
the two. Social insurance is perceived from private insurance through its
complement on social incentive through wage redistribution. Private insurance
through spotlights on particular esteem - each safeguarded's top notch Mirror
the normal estimation of his or her mishaps.
Similarly, participation in social insurance designs is fundamental , and financing

relies upon government-charged premiums. This book covers both social and
private insurance , regardless of the way that it stresses private security.
CONDITIONS FOR A PERFECTLY COMPETITIVE INSURANCE MARKET A enough
immense number of buyers and merchants to such a degree, to the point that no
one buyer or merchant nor any get-together of them can affect the market.
this condition infers that all buyers and merchants are esteem takers non can
affect the cost of the thing as directed by its free market action. Underline this
supposition is that neither dealers nor buyers participate in scheming behavior.
Sellers have chance of section into and exit from the market. These condition
infers that new contenders can enter the market if they see that present firms are
making excess advantages.
firms must not simply respond to rivals after they enter the business yet they
moreover should imagine new contenders .subsequently, if contenders
understood that area limits are low, they will tend thus to hold the line and cost
increases paying little heed to the likelihood that known new contenders enter
the market. The minor peril of new section can be satisfactory to hurt that
associations will make simply normal profits.conversely,competitors will leave a
market if they can't make run of the mill benefits or if they can make more
unmistakable advantages elsewhere. Sellers convey undefined things.
This condition infers that no merchant can isolate its things from those of its
adversaries. consequently, purchasers have no stimulus to pay all the more by
then promote cost for any organization's things. Buyers and merchants are all
around taught about the things.
This condition infers that all affiliation's and buyer process full know ledged
about the thing or organization under idea and that known has learning dark to
others. HISTORY OF INSURANCE SEGMENT IN INDIA Like some other country
India has its own uncommon condition. It is one of the greatest larger part lead
countries on the planet, with colossal unfamiliar normal and human resource.
It is the third country on the planet (After U.S.A. besides, Russia) having legitimate
and concentrated work. It has especially made system and Innovative work
workplaces. India is being view the various outside countries as a growing super
vitality of Asia country gives most incredible condition and resources for business
improvement and expansion. Allow us to take the diverse parts of condition in
India autonomously that are key for the business circumstance in India: 1.
Political Condition in India 2. Economic Condition in India 3. Social Condition in

India 4. Technological Condition in India 5. Regulatory Condition in India By and
by interface is a condition of contact among business and its condition. It is an
association between business on one side and condition on other. Business and
condition look like the two sides of a comparable coin i.e.,
one can't make due without the other. Business and condition are self-sufficient
however related on each other for survival and improvement. Business depends
upon its condition for supply of advantages for age and to offer the finished
thing. So likewise, condition depends upon business to manhandle trademark
resources, and to convey require satisfying items and organization.
COMPANY PROFILE Reliance Commercial Corporation In 1962, Dhirubhai Ambani

started the Reliance Business Organization with the capital of Rs 15000.
DhirubhaiAmbani is credited with starting the esteem inner circle in India. More
than 58,000 examiners from various parts of India subscribed to Reliance 's Initial
open offering's in 1977.
Dependence Enterprises holds refinement that it is the principle private range

association whose couple of yearly expansive social occasions were held in
stadiums. In 1986, Dhirubhai made sense of how to induce a colossal no. of first
time retail examiners to appreciate the spreading out Reliance story and put their
merited trade out the Reliance Material Initial open offering, promising them, as a
byproduct of their trust in, critical benefits for their endeavors. Ambani's
aggregate resources was surveyed about Rs.1 billion by mid 1980's.
Broadening After some time Dhirubhai expanded his business with the middle
specialization being in petrochemicals and additional excitement for
communicate correspondences, information advancement, essentialness, control,
retail, materials, structure organizations, capital markets and collaborations. The
association when all is said in done by BBC as "a business domain with a normal
yearly turnover of $12 million, and a 85,000 in number workforce" Dependence
general insurance is one of the principle private general insurance organizations
of India, in the current conditions.
It was among the fundamental associations to apply for, and get, an allow for
insurance business, after the movement of insurance sector,in 2000. The
association continued to advancement with the advancing time, expanding the
degree of its insurance techniques. Today, it offers more than 94 changed
insurance things obliging need of the corporate, SME and individual customers.
Dependence general insurance similarly boasts of being the key insurance

organization in India to be conceded the ISO 9001:2000 certification over all
limits, techniques, things and zone skillet India. We feel satisfied to be one of the
primary general insurance organizations of India. We have a monstrous customer
base which joins individuals like you, corporates and SMEs.
With our 139 working environments and more than 12,000 go-betweens
transversely finished India, you would now have the capacity to associate with us
and capitalize on our organizations at your own solace. Additionally, with on the
web and telecalling organizations, we have ended up being significantly more
accessible. Vision We want to score perfectly for world standard services &
products, and want to be your first Decision in domestic as well as global
markets.
Mission Satisfy your need of insurance cover in that significant hour Offer unique
client benefit Provide creative items Better reach through nearness crosswise over
India and abroad Goals Make moderate insurance open to all Keep client as point
of convergence for all operations Protect strategy holders interests Adopt best
universal practices in claims, guaranteeing and arrangement overhauling Be the
most imaginative in item advancement Establish Pan India nearness BOARD OF
DIRECTORS Directors Mr. H. Ansari Director Mr. Rajendra P. Chitale Director Mr.
Soumen Ghosh Director Mrs. Chhaya Virani Director Mr.
Rakesh Jain Executive Director & CEO Management Mr. Hemant K Jain Chief
Financial Officer Mr. Arvind Naaz Chief Marketing Officer-Corporate Business Mr.
Sudip Banerjee Chief Risk & Technology Officer Mr. Ramkumar K Chief
Investments Officer Mr. Mohan Khandekar CS & Chief Compliance Officer Mr.
Amit Ganorkar Chief Marketing Officer - Retail Sales Mr. Mukul Kishore Chief
Underwriting Officer Mr. Anil Kumar Chief Human Resources Officer Mr.
Anand Singhi Chief Operating Officer Mr. Randhir Singh Head – Legal Claims
SWOT ANALYSIS Strengths ? Existing distribution and sales networks Weaknesses
? Small business units Opportunities ? New products and services ? Growth rates
and profitability ? New acquisitions Threats ? External business risks ? Increase in
labor costs ? Increasing rates of interest ? Price changes ? Tax changes ?
Increasing costs ? Technological problems ? Growing competition and lower
profitability ? Rising cost of raw materials TYPES OF VEHICLE INSURANCE
COVERAGE As it is put aside a couple of minutes of acquisition of vehicles that
vehicle insurance is a necessary thing and not getting one may realize discipline.
Not simply it shields the vehicle proprietor from any uneventful conditions like
robbery, or crash of the auto, it furthermore helps in giving suitable
reimbursement to the auto proprietor if the auto is legitimately ensured. It is
continually basic to understand the sorts of degree being suited the vehicle and
what is the key extension's to be bought for the vehicle.
It is always judicious to go for full sorts of extension. There are certain sorts of
extension are which are being given by the insurance offices, so here we will
attempt to demonstrate some of them. It depends upon the auto proprietor to
choose the best extension for the vehicle.
Crash of the vehicle This is the most fundamental sort of extension being given
which takes into the idea the crash of the auto with some other vehicle. It offers
extension to the wickedness done to the body of the auto. Now and again it
similarly takes into the idea whether the individual driving the auto was
influenced by pharmaceuticals, alcohol or some other sedative substances.
If the vehicle with which the auto affected is in like manner defended, the same
can be managed by exchange vehicles insurance. Considerable Harmed hazard It
covers the harm caused to some other individual in light of accident by the
vehicle proprietor who is ensured or some other individual from the family who
also is a bit of the technique. It is moreover fundamental to grasp for this
circumstance the circumstances under which the cases can get rejected.
Damage to property This stipulation manages the mischief to the property of the
third individual by the ensured vehicle. If the estimation of the mischief isn't so
high, it gets totally paid by the insurance organization. Finish scope Vehicles
proprietors in Kolkata should choose this sort of extension which is a flat out
need for it covers the vehicles getting physically hurt on account of disastrous
occasions like tremor, overpowering rainfalls.
Kolkata city generally watches such generous rainfalls in rainstorm so it is

reasonable to buy fitting collision insurance in Kolkata. Uninsured and
Underinsured Scope Under this degree, the reimbursement is given when the
vehicle meets with an accident with a vehicle which isn't ensured. It furthermore
takes mind and guarantees you if you are hit by a vehicle as a man by walking.
PRODUCTS & SERVICES 1.
Motor Insurance • Car Insurance • Two Wheeler Insurance • Commercial Vehicle

Insurance 2. Health Insurance • HealthGain Strategy • Wellness 3. Travel Insurance
Items • Annual Multi Trek Insurance • Schengen Travel Insurance 4. Home
Insurance • House and Property Insurance 1. MOTOR Insurance Your vehicle is
one of the perspective interests for the duration of your life. It is an impression of
the person who drives it.
It has drudged for you such tremendous quantities of times and it is time you
consider protecting your vehicle from sudden events, for instance, robbery or
accident. Considering the unrestrained repair costs these days even a slight
damage can devour an opening in your pocket. From now on, it is reasonable to
purchase an Engine Insurance game plan that grasps the criticalness of an auto in
your life.
Break down auto assurance, bicycle insurance online to get the best course of
action out of the part. Dependence General Insurance sees this noteworthiness
and offers Vehicle Insurance courses of action that arrangement with your
vehicles if there ought to emerge an event of any unforeseen event. Use our
Engine Insurance premium scaled down PC to get a quote in a blaze.
We offer the going with end-to-end courses of action, for instance, Private Auto
Insurance approach, Bike Insurance procedure, Business Vehicle Insurance
system. Accident insurance • Reliance Private Auto Insurance Arrangement • Get
FREE Roadside help worth Rs.500 • Car insurance slipped by? By and by
reestablish it with no Assessment or literature! • Cashless office @ 2300+
framework garages • Optional Individual Mischance cover upto Rs.
10 lakhs Bicycle Insurance • Reliance Bike Insurance Arrangement • Missed

reestablishing bike assurance? Reestablish with a tick now! • Get your Bicycle
defended at Rs 3* Every Day • Optional Individual Mischance cover upto Rs. 2
lakhs Business Vehicle Insurance Despite whether you claim and drive a business
vehicle or you have the vehicle and someone else drives it, you are responsible
for it completely. To stay safe in this condition, it's always gainful to have
Business Vehicle Insurance.
• Coverage for an arrangement of conditions • Quick and trouble free settlement

for your cases • Instant online methodology restoration (or available if the need
emerges @ 1800 3009 - Toll Free) • If you require more information about the
methodology, don't waver to call us on 1800 3009 (Toll Free). 2. HEALTH
INSURANCE With the exponential climb in therapeutic administrations costs it
has ended up being fundamental for everyone to be secured under a good social
insurance scope system. A mediclaim procedure shields you against the peril of a
sudden and unforeseen hospitalization and all the related expenses.
It is the principle way by which you can make tracks in an opposite direction from
the financial weight of a uninvited surgery or illness. As one of the principle
Medical scope associations in India, Reliance General Insurance understands
these issues and offers brilliant features with its restorative insurance outlines.
Shield your entire family's prosperity by purchasing our HealthGain approach.
If your plan has ended, you can reestablish your Medical scope technique in the
matter of minutes. Buy a mediclaim approach for your entire family to keep the
risk of a cash related fiasco under control. Moreover, to get the most sensible
medicinal scope configuration, promise you consider systems that suit your
necessities and also your monetary arrangement.
In this manner, stay before all the social insurance costs by acquiring Reliance
Medical scope procedure now! In addition, we moreover offer Individual Mishap
Insurance which manages your family if there ought to emerge an event of your
impromptu end or disablement. Therapeutic scope • Girl Tyke/Single Ladies
Benefit • Service Certification Strategy and Cases • Cross Offer Relationship
Benefit Singular Mishap • Covers against death and disablement • Max scope,
minimum written word • Simple and basic claim process 3.
RELIANCE TRAVEL INSURANCE Flight tickets? Check! Cabin reservations? Check!

Searching for your outing? Check! We plan our trip to perfection, ensuring that
we have an astonishing time as possible without encountering any bother.
Shouldn't something be said in regards to unforeseen and astounding conditions,
for instance, falling crippled in an irregular country, adversity or burglary of your
things, flight deferrals, et cetera? We would now have the capacity to manage
these events too by getting a Reliance travel Insurance game plan.
Only a sensible individual would shield his make tracks in an opposite direction
from these risks. In case you are extensively more canny, promise you balance
travel insurance approaches with benefit the best points of interest at all costly
rates. Dependence General Insurance offers enticing Travel Insurance techniques
that arrangement with each one of your pesters while you take advantage of your
escape.
Dependence General Insurance has redone plans for you when you are voyaging
abroad. Adventure our abroad travel insurance course of action to feel safe in a
remote country. We have specific prepares for Asian and Schengen countries
which gives you an adjusted degree to suit the prerequisites of these areas.
If you are a normal wayfarer, don't have a go at acquiring a plan for every last
trek. Our Yearly Multi-trip system offers scope for various journeys around a
similar time. We even cover Senior Natives under a procedure which is made
recollecting their one of a kind needs.
Make an effort not to leave behind a noteworthy open door for differentiating
Reliance travel insurance approaches with get the most direct game plan that
suits your necessities. Shield your entire family's events against any surprising
event by obtaining a Reliance Travel Insurance approach on the web. Abroad
Travel Insurance • No printed material and minute approach • Cashless
hospitalization office around the globe • Quick and trouble free settlements •
Free Worldwide Sim Card Yearly Multi Excursion Insurance • Covers upto 180
days and extended to 365 days • Maximum entire defended upto 500,000 $ •
Elite and notwithstanding incl Home robbery Insurance • Free Worldwide Sim
Card Senior Natives Travel • No helpful enrollment • Cover earlier illnesses •
Silver, Gold and Platinum incl Home robbery Insurance • Free Worldwide Sim
Card Schengen Plan • Authorised Schengen security net supplier • Maximum add
up to ensured upto 50,000 £ • Quick and trouble free settlements in euro • Free
Worldwide Sim Card Asia Design • Travel course of action starts at Rs 306/ - * •
Maximum total shielded upto 30,000 $ • No printed material and minute course
of action • Free Universal Sim Card 4.
HOME Insurance Worried over the security of your home? Fortunately, we have
Reliance Householders' Bundle course of action, a Home insurance procedure
that shields everything under the housetop. Give your dearest home and what's
more all that you prize, the affirmation it merits with Reliance house insurance
plan. Value the going with preferences with our Home Insurance course of action:
• Coverage for the structure of the home and even the substance inside it •
Flexibility in choice of house insurance cover • Choose the measure of cover •
Choose rebuilding estimation of a significant thing • Minimal printed material
and a direct premium • Quick and trouble free settlement for your cases
Dependence Householders' Bundle Strategy covers the going with: • Structure
and Substance • Jewellery and diverse assets • Electronic contraptions like PC,
tab, et cetera • Entertainment instruments like DVDs, TVs, VCDs, et cetera
RELIANCE GENERAL INSURANCE, KARIMNAGAR The Reliance General Insurance,
Karimnagar was begun in 2005. Since it is evolved in to one of largest and oldest.
It is based in general insurance sector with a presence in varied industries,

including car insurance, vehicle insurance, two wheeler insurance and commercial
vehicle insurance. The group is headed by E. Madhusudhan Reddy. The Reliance
General Insurance, Karimnagar is located in Karimnagar. They are the franchisers
of Reliance General Insurance, Karimnagar. Founder: E.
Madhusudhan Reddy Contact No: 88860 33885 Address: Reliance general

Insurance Company Limited # 8-7-284/D, Opp. Road of Hyundai Show room,
Ganesh Nagar BY-pass, Hanumannagar, Karimnagar Emailed:
madhuran99@gmail.com Website: www.reliancegeneral.co.in Services available at
Reliance General Insurance, Karimnagar: 1. Car Insurance 2. Two Wheeler
Insurance 3. Commercial Vehicle Insurance 4.
Annual Multi Trip Insurance 5. Travel Insurance 6. House & Property Insurance 1.
Car Insurance our Private car policy. ? Multiple Decision s of customised add-on
covers to give you better coverage ? Quick and hassle-free settlement for your
motor insurance claims ? To renew existing reliance car insurance policy 2. Two
Wheeler Insurance Ride away with a quick and easy-to-get Two Wheeler
Insurance policy.
WithReliance Bike Insurance policy, your pride and joy is covered and that too
with excellent service. We are passionate about protecting your passion. 3.
Commercial Vehicle Insurance Whether you own and drive a commercial vehicle
or you own the vehicle and someone else drives it, you are responsible for it
completely. To stay safe in this situation, it’s always advantageous to have
Commercial Vehicle Insurance. 4.
Annual Multi Trip Insurance Reliance Travel Care Policy: Annual Multi-Trip Travel
Insurance Plan. It offers you coverage for multiple trips in the period of one year,
so you don’t have to stress about applying for insurance every single time! 5.
House & Property Insurance Reliance General Insurance, Karimnagar has been
established for the dealing of insurance policies in Karimnagar.
Reliance General Insurance, Karimnagar has been providing better services to the
consumers from the 9 years. EMPLOYEE MOTIVATION The word motivation has
been gotten from rationale, which implies any thought, need or feeling that
prompts a man in to activity. Whatever might be the conduct of man, there is
some jolt behind it. Jolt is reliant upon the thought process of the individual
concerned.
Rationale can be known by concentrate his needs and wants. An essential

standard is that the execution of an individual relies upon his or her capacity
sponsored by motivation. Expressed mathematically the guideline is: Performance
=f (capacity × motivation) Capacity alludes to the expertise and ability of the
individual to finish a given errand. Be that as it may, capacity alone isn't sufficient.
The individual's want to finish the undertaking is additionally fundamental.
Associations end up plainly effective when representatives want to finish given

undertaking. Motivation in straightforward terms might be comprehended as the
arrangement of powers that reason individuals to carry on in certain ways. Rensis
Liker has called motivation as the center administration, which is, motivation is
the center of administration capacity to twist his/her workforce to higher
execution.
Frederick Herberg's motivation hypothesis expresses that fulfillment of the

representatives is related with the non-money related, or inherent components
like accomplishment, acknowledgment, self-improvement and the qualities of the
work. Motivation is a vital capacity which extremely supervisor performs for
impelling the general population to work for achievement of goals of the
association .Issuance of effectively thought out directions and requests does not
imply that they will be taken after .A
director needs to make proper utilization of motivation to enthuse the

representatives to tail them. Successful motivation succeeds in having a request
acknowledged as well as in picking up an assurance to see that it is executed
proficiently and adequately. So as to propel specialists to work for the
hierarchical objectives, the directors must decide the intentions or requirements
of the laborers and give a situation in which fitting motivators are accessible for
their fulfillment .If the administration is effective in doing as such; it will likewise
be fruitful in expanding the ability of the specialists to work.
This will build productivity and adequacy of the association .There will be better
usage of assets and specialists capacities and limits. Motivation: Motivation has
been differently characterized by researchers. Typically at least one of these
words are incorporated into the definition: wants, needs, points, objectives,
drives, motion pictures and motivating forces.
Motivation is gotten from the Latin word 'Proceed onward' which signifies "to
move". Human thought processes are disguised objectives inside people. A
thought process is an internal express that energies enacts, or moves and
coordinates or channels conduct towards objectives. NATURE OF MOTIVATION:
Following are a portion of the attributes of motivation get from the definitions
given by different creators. 1.
In light of thought processes: Motivation is base on people intention which are

inward to person. These thought processes are through feeling that the individual
needs something. 2. Objective coordinated conduct: Motivation Leads to
objective coordinated conduct. An objective coordinated conduct is one which
fulfilled the foundations for which conduct happens. Motivation has significant
effect on human conduct. 3.
Identified with fulfillment: Motivation is identified with fulfillment. Fulfillment is

alludes to the happiness encounters of a person which we determines out of
necessities satisfaction. 4. Complex process: Motivation is a mind boggling
process; unpredictability rises in view of the nature if needs a sorts of conduct
that need endeavored to fulfilled those necessities.
SIGNIFICANCE OF MOTIVATION: Motivation includes getting the individuals
from the gathering to pull weight viably, to give their devotion to the gathering,
to do appropriately the motivation behind the association. The accompanying
outcomes might be normal if the employees are appropriately inspired. 1. The
workforce will be better fulfilled if the management furnishes them with chances
to satisfy their physiological and mental needs.
The laborers will participate intentionally with the management and will
contribute their most extreme towards the objectives of the undertaking. 2.
Employees will have a tendency to be as effective as conceivable by enhancing
their abilities and information so they can add to the advance of the association.
This will likewise bring about expanded profitability. 3. The rates of work's
turnover and non-appearance among the specialists will be low. 4.
There will be great human relations in the association as rubbing among the
laborers themselves and between the specialists and the management will
diminish. 5. The number of grumblings and grievances will descend. Mishap will
likewise be low. 6. There will be increment in the amount and nature of items.
Wastage and scrap will be less. Better nature of items will likewise expand the
general population picture of the business.
TYPES OF MOTIVATION An impetus is something, which invigorates a man
towards some objective. It actuates human needs and makes the want to work.
Consequently, a motivator is a methods for motivation. In associations, increment
in motivation prompts better execution and the other way around. A creator by
name John Loilly and Sons in (1987) have ordered roused into two sorts in which
one is simply the activity and the other is simply the end through which the
activity gives implies.
The accompanying are two sorts of motivation: Intrinsic: Intrinsic motivation can
be characterized as a mentality of achievement of means individuals roused to
draw out the best in themselves. Pioneers must attempt and comprehend the
significance of inherent reward all together that specialists are offered chance to
configuration occupations that are themselves motivational to the laborers.
Inborn motivation happens when individuals are inside roused to accomplish

something since it either brings them joy, they think it is essential, or they feel
that what they are realizing is ethically critical. Extrinsic: The outward motivations
are remotely connected like motivating force, pay and verbal acclaim given to
some person by an abnormal state administrator/boss.
This impact is extraneous motivational commanded from outside the unique

individual. As a result, its influence and sturdiness depends, basically on the
steady nearness of these outer powers yet without them, this approach prompts
better outcome, for the representative, the association and the general public in
general.For illustration, extraneous motivation becomes an integral factor when
an understudy is constrained to accomplish something or act a specific route in
view of components outside to him or her (like cash or decent evaluations).
IMPORTANCE OF MOTIVATION The fundamental effect of persuading employee
in an association is to support them for higher efficiency. Motivation includes
getting the workforce of the association to pull together all assets viably, to give
their devotion to the association, to do appropriately the motivation behind the
association. The accompanying outcomes might be normal if the employees are
legitimately persuaded. 1.
The workforce will be better fulfilled if the management gives them chances to
satisfy their physiological and mental needs. The specialists will collaborate
intentionally with the management and will contribute their most extreme
towards the objectives of the undertaking. 2. Employees will have a tendency to
be as effective as conceivable by enhancing their aptitudes and information with
the goal that they can add to the advance of the association. This will likewise
bring about expanded profitability. 3. The rates of work's turnover and truancy
among the specialists will be low. 4.
There will be great human relations in the association as erosion among the
specialists themselves and between the laborers and the management will
diminish. 5. The number of dissensions and grievances will descend. Mischance
will likewise be low.
THEORIES OF MOTIVATION Understanding what inspired employees is and how
they were persuaded was the concentration of numerous scientists and
researchers in which we have any semblance of Behavior Modification hypothesis;
Abraham H. Maslows require order or Deficient hypothesis of motivation. J. S.
Adam's Equity Theory, Vrooms Expectation Theory, Two variables Theory.

ABRAHAM H. MASLOW NEED HIERARCHY OR DEFICIENT THEORY OF
MOTIVATION Behavioral researchers, A. H. Maslow and Frederick Heizberg,
whose distributed works are the "Authoritative guide of Motivation", have given
the scholarly premise to the vast majority of motivation considering. Despite the
fact that Maslow himself did not make a difference his hypothesis to modern
circumstance, it has wide effect for past scholastic circles.
Douglas MacGregor has utilized Maslow's hypothesis to decipher particular

issues in faculty organization and mechanical relations. The foundation of
Maslow's hypothesis is that human needs are organized in pecking order made
out of five classifications. The most minimal level needs are physiological and the
largest amounts are the self-actualisation needs.
Maslow begins with the arrangement that man is a needing creature with a chain
of command of requirements of which some are bring down in scale and some
are in a higher scale or arrangement of qualities. As the lower needs are fulfilled,
higher necessities rise. Higher requirements can't be fulfilled unless lower needs
are satisfied. A fulfilled need isn't an motivation.
The order of necessities at work in the individual is today a standard instrument

of staff exchange and when these requirements are dynamic, they go about as
intense conditioners of conduct as Motivators. Chain of importance of necessities;
the fundamental needs of men are five. They are physiological necessities,
security needs, social needs, sense of self needs and self-actualisation needs, as
appeared arranged by their significance.
The over five fundamental needs are viewed as endeavoring needs which
influence a man to get things done. The primary model shows the positioning of
various needs. The second is more useful in showing how the fulfillment of the
higher needs depends on the fulfillment of lower needs. It likewise indicates how
the quantity of individual who has encountered the satisfaction of the higher
needs steadily decreases.
Physiological/Body Needs: - The individual climb the step reacting first to the
physiological requirements for sustenance, attire and safe house. These physical
needs should be compared with pay rate, pay rehearses and to a degree with
physical state of the activity. Security needs: - The following arranged by needs is
wellbeing needs, the should be free from peril, either from other individuals or
from condition.
The individual need to guaranteed, once his real needs are fulfilled, that they are
secure and will keep on being fulfilled for predictable element. The wellbeing
needs may appear as professional stability, security against illness, mishap,
maturity and so forth as additionally against mechanical damage. Wellbeing laws,
measure of government managed savings, defensive work laws and aggregate
understandings, by and large address such issues.
Social needs: - Going up the size of requirements the individual feels the want to
work in a firm gathering and build up a feeling of having a place and ID with a
gathering. He wants to love and be cherished and the need to have a place and
be related to a gathering. In an expansive association it is difficult to develop
social relations. However cozy relationship can be developed with in any event
some kindred specialists.
Each worker needs too feel that he is needed or acknowledged and that he isn't
an outsider confronting an antagonistic gathering. Inner self or Esteem Needs: -
These requirements are reflected in our want for status and acknowledgment,
regard and renown in the work gathering or work place, for example, is presented
by the acknowledgment of ones legitimacy by advancement, by investment in
management and by satisfaction of laborers ask for self articulation.
A portion of the requirements identify with ones regard e.g. requirement for
accomplishment, self-assurance, learning, fitness and so on. At work, this implies
laud for a vocation yet more critical it implies an inclination by worker that
consistently he has the regard of his administrator as a man and as a supporter of
the hierarchical objectives.
Self acknowledgment or Actualisation needs: - This upper level need is one which
when fulfilled give bits of knowledge to help future research in regards to key
direction for association that are both giving and utilizing
reward/acknowledgment programs influences the representative to surrender the
reliance on others or on the earth. He progresses toward becoming development
arranged, self situated, coordinated, confined and imaginative.
This need mirrors a state characterized regarding the degree which an individual
achieves his work force objective. This is simply the need, which absolutely lies,
and there is no request from any outer circumstance or individual. VROOMS
EXPECTATION THEORY Vroom's hypothesis depends on the conviction that
worker exertion will prompt execution and execution will prompt prizes (Vroom,
1964).
Reward might be either positive or negative. The more positive the reward the
more probable the worker will be profoundly energetic. On the other hand, the
more negative the reward the more improbable the representative will be
spurred. Two Factor Theory Douglas McGregor presented the hypothesis with the
assistance of two perspectives; X suppositions are moderate in style Assumptions
are current in style. X Theory • Individuals naturally hate work. • People must be
forced or controlled to do work to accomplish the targets.
• People like to be coordinated Y Theory • People see function as being as

normal as play and rest • People will practice self bearing and control towards
accomplishing goals they are resolved to individuals figure out how to
acknowledge and look for obligation. MCGREGOR THEORY OF 'X' AND 'Y' While
trying to know the level of moivation in specialists McGregor propounded the
hypotheses were tons gone for giving management of more prominent
comprehension of the laborers. So as to causes them in rousing laborers in the
association.
McGregor gave the grouping of management style that he called customary

hypothesis X and Y and the advanced hypothesis 'Y' it is comprehended that
these authority styles can propel and demotivate laborers in an association as in
the idea of individual specialists ought to be given due thought when they are
expected to finish the set correctional facility of the association. Hence, these
hypotheses accepted human instinct in various conduct.
1) Theory 'X' accept that individuals are by nature lethargic and dislike work,
loathe obligation and they are for the most part not goal-oriented. They are
viewed as inactive and impervious to association objective and must be
constrained with, summoned and controlled. 2) Theory 'Y' expect inverse
bearings, that authority accept that a normal individual learns under appropriate
condition and they don't just acknowledge yet additionally observe duty.
The dangers of discipline and compulsion are by all account not the only
methods for bringing endeavors towards efficiency that man could practice self-
course and restraint to accomplish objectives in which he is focused on. So
moivation is inalienable in every single person in the universe. Taking a gander at
the hypothesis 'X' and 'Y', hypothesis X is more unique and practical.
With the cutting edge seek discoveries it demonstrates substantially more

satisfactory for both the development of the individual laborer and the
association overall. In any case, hypothesis 'X' seems, by all accounts, to be
demotivate instead of rouse. As per McGregor he propounded that there is a
need to pull back from hypothesis in light of the fact that most associations
indicate more worry for their specialists and their needs to accomplish
hierarchical objectives and enhanced efficiency.
In like manner, he ought to believe in the possibilities of the current laborers and
this really spur representatives to act toward objectives and plans of the
association. Hypothesis 'X' and 'Y' are not remedy for administrative systems but
rather just suppositions, in this manner, the must be tried against reality. A
director who utilizes hypothesis 'X' approach will have negative endeavors on
efficiency since laborers will work since they are compelled to do as such or fear
discipline.
MOTIVATOR AND HYGIENE THEORY We will backpedal to the Frederick Herzberg

on his hypothesis on two Factors about Motivator or a Hygiene Factor? This
hypothesis was based how specialists pay influences their info/yield, in his
examination. Pay is both a helper and cleanliness factor, henceforth the "two
factor hypothesis," the "spark cleanliness factor."
Salary in view of pay is one yet an applicable class of the cleanliness hypothesis,
being expressed as one of the "wellsprings of disappointment and fulfillment"
inside the effects of occupation work. Be that as it may, among all perspectives,
by and by, I trust pay is the essential spark and impact inside a social class giving
social arrangement.
Albeit many individuals may disclose to you that cash isn't all that matters, I
lament to state, that it is; and is the essential motivational factor of our notorious
HR groups. "People are not content with the fulfillment of lower-arrange needs at
work, for instance, those related with least pay levels or sheltered and wonderful
working conditions.
Or maybe, people search for the delight of larger amount mental requirements
doing with accomplishment, acknowledgment, obligation, headway, and the idea
of the work itself" (Herzberg, 1969). How do employees feel about company?
Purpose of question: To know what an employee feels as an employee about
company which will decide job satisfaction and moral level of employees. Table
No. 4. 1 Sr.
No Response Respondents Percentage 1 Satisfied 50 100 % 2 Dissatisfied 0 0 %

3 Can’t say 0 0% Total 50 100% Graph No. 4. 1 / Interpretation: 100% of
Employees feel that they are safe, valued and taken care off by there company.
Are you free to find your own solutions for problems occur in work environment?
Purpose of question: To know whether employees have freedom to solve their
problem by themselves or not, which will decide the empowerment techniques
used by the company because empowering authority and responsibility is also
one kind of motivation technique. Table No. 4. 2 Sr. No Response Respondents
Percentage 1 Yes 50 100 % 2 No 0 0 % Total 50 100% Graph No. 4.
2 / Interpretation: 100% of employees have freedom to solve their small problem

with their own relevant ideas.
Do you know the performance appraisal system in the organization? Purpose of
question: To know the awareness of an employee towards his performance
appraisals, this will determine his attitude towards his job. Table No. 4. 3 Sr.
No Response Respondents Percentage 1 Yes 50 100 % 2 No 0 0 % Total 50

100% Graph No. 4. 3 / Interpretation: This graph shows that 100% of employees
know about awards which are given to them on their performance which makes
their performance more batter.
Do you feel empowered in your organization compared to others? Purpose of
question: To know whether employees have any rights to take different decision
at their level or the decisions are only compiled. This will determine freedom of
mind of employee towards his job. Table No. 4. 4 Sr.
No Response Respondents Percentage 1 Yes 50 100 % 2 No 0 0 % Total 50

100% Graph No. 4. 4 / Interpretation: In this figure we can see that 100% of
employees know the importance of power and wanted to be empowered. Are
you satisfied with your work assigning process by your superior? Purpose of
question: To know whether employees are satisfied with the work load they have,
which will determine the nature of their mind towards job. Table No. 4. 5 Sr.
No Responses Respondents Percentage 1 Yes 40 80 % 2 No 10 20 % Total 50

100% Graph No. 4. 5 / Interpretation: 80% employees are satisfied with their
work 20% are unsatisfied they feel over workload.
What motivates you most? Purpose of question: This will determine how an
employee can be motivated so as to make his work done effectively.
This will also tells about expectation of employee from his job. Table No. 4. 6 Sr.
No Response Respondents Percentage 1 Performance 15 30 % 2 Job
Satisfaction 5 10 % 3 Financial Rewards 30 60 % Total 50 100% Graph No. 4.
6 / Interpretation: In this graph as we can see employees feel that financial

reward give them max motivation as 30% of them feel that performance motivate
them more but 60% employees feel that financial reward motivate them more
10% of them think that job satisfaction motivates them more than anything else.
Do you know what is expected from you and are you fulfilling it? Purpose of
question: This will tell about whether an employee know what is expected from
him and fulfilling it or not, this will explains about job performance and job
satisfaction of individuals. Table No. 4. 7 Sr.
No Department Respondents Percentage 1 Yes 45 90 % 2 No 5 10 % Total 50

100% Graph No. 4. 7 / Interpretation: With this graph we get to know that 90%
of employees know what is expected from them and they are properly fulfilling it,
but 10% of them are unable to fulfill the expected requirement.
Do you have proper materials and equipment you need to do work right?
Purpose of question: To know whether an employee is satisfied with the material
and equipment provided for work Table No. 4. 8 Sr. No Response Respondents
Percentage 1 Yes 50 100 % 2 No 0 0% Total 50 100% Graph No. 4. 8 /
Interpretation: This graph shows that 100% of employees are provided with
requisite material and equipment needed to fulfill the assigned task with positive
motivation.
At work do you have the opportunity to do what you can do best every day?
Purpose of question: To know about the empowerment, delegation of authority
and responsibility from superior to subordinate. Table No. 4. 9 Sr. No Response
Respondents Percentage 1 Yes 50 100 % 2 No 0 0 % Total 50 100% Graph No.
4. 9 / Interpretation: This graph indicates that the 100% of employees are
satisfied with delegation of authority and power to solder the responsibility for
high degree of task accomplishment.
Do you give your opinion and it seems to be counted? Purpose of question: To

know about is there any importance to the opinion and suggestions of
subordinates. Table No. 4. 10 Sr. No Response Respondents Percentage 1 Yes 50
100 % 2 No 0 0 % Total 50 100% Graph No. 4. 10 / Interpretation: In this graph
we can see that 100% of employees give required set of opinion and maximum
time it is taken into consideration.
The thing which demoralize you? Purpose of question: To know about the
reasons due to which employee gets demoralize. Table No. 4. 11 Sr. No Response
Respondents Percentage 1 Work Load 20 40 % 2 Working Environment 5 10 %
3 Competition in Market 25 50 % Total 50 100% Graph No. 4.
11 / Interpretation: Here 40% of the employees feel that over work load
demoralize them 50% of them think that competition in market 10% of
employees feel that working environment demoralize them. Comment of
satisfaction level for each of the following as highly satisfied, satisfied and
dissatisfied. Purpose of question: To get the knowledge of satisfaction level of
employees belonging to following categories. Table No. 4. 12 Sr.
No Response Respondents Percentage a Work environment Low 0 0 Medium

5 10 % High 45 90 % 50 100 % b Working hours Low 0 0 Medium 20 40
% High 30 60 % 50 100 % c Work load Low 5 10 % Medium 15 30 %
High 30 60 % 50 100 % d Nature and concept of load Low 5 10 % Medium
20 40 % High 25 50 % 50 100 % e Availability of technology, equipment
and infrastructure Low 5 10 % Medium 10 20 % High 35 70 % Total 50 100
Graph No. 4.
12 / Interpretation: On the basis of satisfaction level 90% of employees feel that

the working environment is highly satisfactory 10% think that its medium. 60% of
employees feel that the working hours are highly satisfied 40% think its medium.
60% of employees feel that they are satisfied with their work load. 30% think
medium 10% are dissatisfied. 50% of them are highly satisfied with nature and
concept of work 40% feel it’s satisfying 10% feel that it is dissatisfying.
In the last one year have you had any opportunity at work to grow and learn?
Purpose of question: To know about how many employees got promoted to the
next level which will explain about performance appraisal programs of the
company. Table No. 4. 13 Sr. No Response Respondents Percentage 1 Yes 45 90
% 2 No 5 10 % Total 50 100% Graph No. 4.
13 / Interpretation: 90% of employees said that they got the opportunity at work
to grow and learn 10% of them said they are not able to get any such
opportunity.
Are your associates committed in doing equality work [Joint work]? Purpose of
question: This will tell about whether employees are working together for each
other or selfish, whether they take care of their own work [calls] or help the
others [joint calls], this will also tells about their working nature with colleagues.
Table No. 4. 14 Sr. No Response Respondents Percentage 1 Yes 40 80 % 2 No 10

20 % Total 50 100% Graph No. 4. 14 / Interpretation: As we can see that 80%
employees say that their associates are committed in doing equality work 20% of
them feel that they are undertaken by their co-workers.
Do you have inter-departmental meetings? Purpose of question: To know about
employees [Management] from different department does the business
communication with each other. Table No. 4. 15 Sr. No Response Respondents
Percentage 1 Yes 40 80 % 2 No 10 20 % Total 50 100% Graph No. 4. 15 /
Interpretation: 80% employees said that some of the departments do have
interdepartmental meetings 20 % say that they don’t have any such meetings.
Do you find lack of communication between you and your superiors? Purpose of
question: To know whether there is communication gap between superior and
subordinates. Table No. 4. 16 Sr. No Response Respondents Percentage 1 Yes 40
80 % 2 No 10 20 % Total 50 100% Graph No. 4. 16 / Interpretation: 20%
employees feel lack of communication between them and superiors and 80% of
them say that they do not have any such problem.
Do you have regular seminar workshops and live projects for learning and
development? Purpose of question: To know about development programs
running in company are attended by the employees and conducted by higher
level of management or not. Table No. 4. 17 Sr. No Response Respondents
Percentage 1 Yes 50 100 % 2 No 0 0 % Total 50 100% Graph No. 4.
17 / Interpretation: 100% of employees have regular seminar workshops and live

projects for learning and development. What determines yours moral? Purpose of
question: To know about the opinion of the employees about the moral activities
in the company. Table No. 4. 18 Sr. No Response Respondents Percentage 1
Feeling of togetherness 3 6% 2 Need for a clear goal or objective to be achieved
26 52% 3 Supportive and simulative leadership 12 24% 4 Expectation of success
towards to attainment of the goal 9 18% Total 50 100% Graph No. 4.
18 / Interpretation: 52% of employees said that they Need for a clear goal or
objective to be achieved in the organization. 24% of employees said that they
Need Supportive and simulative leadership in the organization. 18% of
employees said that they Need Expectation of success towards to attainment of
the goal in the organization.
6% of employees said that they Need Feeling of togetherness in the organization.

FINDINGS 100% of Employees feel that they are safe, valued and taken care off
by there company. 100% of employees have freedom to solve their small
problem with their own relevant ideas.
100% of employees know about awards which are given to them on their
performance which makes their performance more batter. 100% of employees
know the importance of power and wanted to be empowered. 80% employees
are satisfied with their work 60% employees feel that financial reward motivate
them more 90% of employees know what is expected from them and they are
properly fulfilling it, 100% of employees are provided with requisite material and
equipment needed to fulfill the assigned task with positive motivation 100% of
employees are satisfied with delegation of authority and power to solder the
responsibility for high degree of task accomplishment.
100% of employees give required set of opinion and maximum time it is taken
into consideration. 50% of them think that competition in market 90% of
employees feel that the working environment is highly satisfactory 90% of
employees said that they got the opportunity at work to grow and learn 80%
employees say that their associates are committed in doing equality work 80%
employees said that some of the departments do have interdepartmental
meetings 80% of them say that they do not have any such problem. 100% of
employees have regular seminar workshops and live projects for learning and
development.
52% of employees said that they Need for a clear goal or objective to be
achieved in the organization. CONCLUSIONS Some of them think that
competition in market demoralizes them. On the basis of satisfaction level all of
employees feel that the working environment is highly satisfactory.
Most of employees said that they got the opportunity at work to grow and learn
but 10% of them said they are not able to get any such opportunity. Employees
say that their associates are committed in doing equality work Half of employees
feel that promotion motivate them a lot Employees feel that they are safe, valued
and taken care off by there company. Employees know the importance of power
and wanted to be empowered. Some of employees are satisfied with their work.
Employees feel that financial reward give them max motivation as 30% of them
feel that performance motivate them more but Some of employees know what is
expected from them and they are properly fulfilling it, Most employees said that
some of the departments do have interdepartmental meetings The need of
motivating employees in an organization is important to manifold the
productivity of the organization which intern will benefit the employees too.
SUGGESTIONS Number of Branches should be increased covering a wider area in

various states. A wide publicity to be given about the organization and its
products through various means of communications. More number of training
and educational programmes should be included in developing working
environment.
Developing a learning culture through continuous learning process.

QUESTIONNAIRE S. No: _______________________ Designation:
––––––––––––––––––––––– Educational Qualification: ________________________
Marital Status: __________ Department: ___________________________________ Date of
Joining: _________ How do you feel about company? a. Satisfied ( ) b. Dissatisfied
( ) c.
Can’t say ( ) Are you free to find your own solutions for problems occur in work
environment? a. Yes ( ) b. No ( ) Do you know the performance appraisal system
in the organization? a. Yes ( ) b. No ( ) Do you feel empowered in your
organization compared to others? a. Yes ( ) b. No ( ) Are you satisfied with your
work assigning process by your superior? a. Yes ( ) b. No ( ) What motivates you
most? a. Financial Rewards ( ) b.
Organizational culture ( ) c. Non-Financial Rewards ( ) Do you know what is

expected from you and are you fulfilling it? a. Yes ( ) b. No ( ) Do you have proper
materials and equipment you need to do work right? a. Yes ( ) b. No ( ) At work
do you have the opportunity to do what you can do best every day? a. Yes ( ) b.
No ( ) Do you give your opinion and it seems to be counted? a.
Yes ( ) b. No ( ) The thing which demoralize you? a. Work Load ( ) b. Working

Environment ( ) c. Competition in Market ( ) Comment of satisfaction level for
each of the following as highly satisfied, satisfied and dissatisfied. Work
environment Low ( ) Medium ( ) High ( ) Working hours Low ( ) Medium ( ) High
( ) Work load Low ( ) Medium ( ) High ( ) Nature and concept of load Low ( )
Medium ( ) High ( ) Availability of technology, equipment and infrastructure Low (
) Medium ( ) High ( ) In the last year have you had any opportunity at work to
grow and learn? a. Yes ( ) b. No ( ) Are your associate are committed in doing
equality work (Joint work)? a. Yes ( ) b. No ( ) Do you have inter-departmental
meetings? a.
Yes ( ) b. No ( ) Do you find lack of communication between you and your

superiors? a. Yes ( ) b. No ( ) Do you have regular seminar workshops and live
projects for learning and development? a. Yes ( ) b. No ( ) What determines yours
moral? a. Feeling of togetherness ( ) b. Need for a clear goal or objective to be
achieved ( ) c. Supportive and simulative leadership ( ) d.
Expectation of success towards to attainment of the goal ( ) BIBLIOGRAPHY Books
Human Resource Management: Text and Cases (ORIGINALS), Aswathappa, 2013
Human Resource Management - Text and Cases , Dr. V.S.P.Rao, 3rd edition, latest
reprint Motivation - Theories and Practical Applications, Niraml Singh, 2005
Human Resource Management, Dr. P. Subba Rao, 2009 Websites
http://www.shrm.org http://smallbusiness.chron.com/7-techniques-increasing-
motivation-55420.html http://en.wikipedia.org/wiki/Motivation
http://www.planetofsuccess.com/motivationtechniques/
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Plagiarism Checker X Originality

Date: Tuesday, November 21, 2017

INTRODUCTION Human resource management is the management of an

In conditions where workers want and are legitimately approved to hold an

In new businesses, HR's obligations might be performed by a modest bunch of

To prepare experts for the calling, establishments of advanced education,

In straightforward word human resource management refers to the quantitative

Decision influenced must impact to the adequacy of association. Effectiveness of

They are appropriate to non-business associations, too for example, instruction,

Before we characterize "Human Resource Management", it appears to be great to

"Human Resource management is a procedure of delivering improvement,

The repaying capacity is concerned about securing sufficient impartial

MOTIVATION Each management tries to arrange different components of

The point picked Role of representative motivation on Employee execution

DEFINITIONS OF MOTIVATION: Scholars have variously defined motivation. Some

Robbins Types of Motivation: There are two types of motivations • Intrinsic

However an analysis from past inquires about utilized as a part of this

It is restricted to the employees of Reliance General Insurance as it were. It

5. To discover the need of motivation to the employees for their execution

Technique for gathering of information Primary source: Essential source

Secondary source: Optional source incorporate individuals, individual, manual,

The specimen measure comprises of representatives working in the Reliance

Consequently the discoveries can't be summed up.

Insurance than is an unanticipated claim on the pool's advantages. From a

Similarly, participation in social insurance designs is fundamental , and financing

Political Condition in India 2. Economic Condition in India 3. Social Condition in

COMPANY PROFILE Reliance Commercial Corporation In 1962, Dhirubhai Ambani

Dependence Enterprises holds refinement that it is the principle private range

Dependence general insurance similarly boasts of being the key insurance

Kolkata city generally watches such generous rainfalls in rainstorm so it is

Motor Insurance • Car Insurance • Two Wheeler Insurance • Commercial Vehicle

10 lakhs Bicycle Insurance • Reliance Bike Insurance Arrangement • Missed

• Coverage for an arrangement of conditions • Quick and trouble free settlement

RELIANCE TRAVEL INSURANCE Flight tickets? Check! Cabin reservations? Check!

It is based in general insurance sector with a presence in varied industries,

Madhusudhan Reddy Contact No: 88860 33885 Address: Reliance general

Rationale can be known by concentrate his needs and wants. An essential

Associations end up plainly effective when representatives want to finish given

Frederick Herberg's motivation hypothesis expresses that fulfillment of the

director needs to make proper utilization of motivation to enthuse the

In light of thought processes: Motivation is base on people intention which are

Identified with fulfillment: Motivation is identified with fulfillment. Fulfillment is

Inborn motivation happens when individuals are inside roused to accomplish

This impact is extraneous motivational commanded from outside the unique

Adam's Equity Theory, Vrooms Expectation Theory, Two variables Theory.

Douglas MacGregor has utilized Maslow's hypothesis to decipher particular

The order of necessities at work in the individual is today a standard instrument

• People like to be coordinated Y Theory • People see function as being as

McGregor gave the grouping of management style that he called customary

With the cutting edge seek discoveries it demonstrates substantially more

MOTIVATOR AND HYGIENE THEORY We will backpedal to the Frederick Herzberg

No Response Respondents Percentage 1 Satisfied 50 100 % 2 Dissatisfied 0 0 %

2 / Interpretation: 100% of employees have freedom to solve their small problem

No Response Respondents Percentage 1 Yes 50 100 % 2 No 0 0 % Total 50

No Response Respondents Percentage 1 Yes 50 100 % 2 No 0 0 % Total 50

No Responses Respondents Percentage 1 Yes 40 80 % 2 No 10 20 % Total 50

6 / Interpretation: In this graph as we can see employees feel that financial

No Department Respondents Percentage 1 Yes 45 90 % 2 No 5 10 % Total 50

Do you give your opinion and it seems to be counted? Purpose of question: To

No Response Respondents Percentage a Work environment Low 0 0 Medium

12 / Interpretation: On the basis of satisfaction level 90% of employees feel that

Table No. 4. 14 Sr. No Response Respondents Percentage 1 Yes 40 80 % 2 No 10

17 / Interpretation: 100% of employees have regular seminar workshops and live

6% of employees said that they Need Feeling of togetherness in the organization.