Você está na página 1de 58

United Nations Development Programme (UNDP) edition

   
  APPENDIX 1
 
 
 
 
 
 
 

Department of Education

DepEd Computerization Program


Orientation Handbook

2016

DepEd Computerization Program (DCP) Orientation Handbook Page


Page 21
 

United Nations Development Programme (UNDP) edition

APPENDIX 1
Table  of  Contents  
 

 
Introduction    

A. DCP   Process   Flow ............................................................................................................... 3  

B. DCP  Pre-­‐-­‐-­‐Deployment  Process ............................................................................................. 3  


B.1. Pre-­‐-­‐-­‐Deployment  Preparation ............................................................................................3  
B.2. Pre-­‐-­‐-­‐Deployment  Inspection ...............................................................................................11  

C. DCP  Deployment  Process ............................................................................................................. 15  


C.1. Delivery  of  the  DCP  Packages  to  Recipient  Schools ...................................................... 15  
C.2. Inspection  of  DCP  Packages  at  the  Recipient  Schools ................................................... 20  
C.3. Installation  of  DCP  Packages  at  the  Recipient  Schools .................................................. 24  
C.4. Training  of  School  Personnel  at  the  Recipient  Schools ................................................. 26  
C.5. Acceptance  of  DCP  Packages  at  the  Recipient  Schools ................................................. 30  

D. Post    Deployment/After   Sales   Support ................................................................................. 32  


D.1. Recording  the  Receipt  of  DCP  Packages ....................................................................... 32  
D.2. Accountability,  Utilization  and  Warranty  of  DCP  Packages .......................................... 34  
D.3. Maintenance,  Troubleshooting  and  Helpdesk  Support ................................................ 37  
D.4. Relief  from  Accountability  in  case  of  Loss  of  any  item  
included  in  the  DCP  Package  or  the  package  itself ....................................................... 42  

E. Appendices .................................................................................................................................... 456  


Appendix  1   Sample  School  Readiness  Checklist  
Appendix  2   Sample  Inspection  and  Acceptance  Report  (IAR)  
Appendix  3   Sample  Forwarding  Bill  
Appendix  4   Suggested  DCP  Package  Layout  
Appendix  5   Sample  Property  Transfer  Report  (previously  IRP)  
Appendix  6   Property  Acknowledgement    Receipt  (previously  ARE)  
Appendix  7   Sample  Field  Service  Report  (FSR)  
Appendix  8   Sample  Training  Checklist  
 
 
 
 

 DepEd Computerization Program (DCP) Orientation Handbook


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 22
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


INTRODUCTION    

    APPENDIX 1

The   DepEd   Computerization   Program   (DCP)   aims   to   provide   public   schools   with   appropriate  
technologies  that  would  enhance  the  teaching-­‐learning  process  and  meet  the  challenges  of  the  
21st  century.    
 
The  following  are  the  objectives  of  the  DCP:  
• Provide   ICT   packages   to   public   schools   that   is   responsive   to   the   needs   of   the   K-­‐12  
curriculum;  
• Integrate  ICT  in  the  teaching  and  learning  process;  
• Raise  the  ICT  literacy  of  learners,  pupils,  students,  teachers  and  school  heads;    
• Improve  computer-­‐to-­‐student  ratio  in  the  public  schools,  and    
• Improve  the  replacement  cycle  of  ICT  packages.  
 
 
A. DCP  PROCESS  FLOW  
 
A.1. Identification  as  to  what  type  of  ICT  Package  would  support  the  curriculum  being  offered  
in  our  schools.  
A.2. Preparation  &  Finalization  of  Technical  Specifications  of  the  ICT  Package  including  costs.  
A.3. Provision  of  recipient  list  as  to  how  many  schools  will  be  able  to  benefit  from  the  current  
allotted  budget.  
A.4. Proceed   with   Procurement   Process   in   accordance   with   Republic   Act   9184   otherwise  
known   as   the   “Government   Procurement   Reform   Act”   and   its   Implementing   Rules   and  
Regulations.  
 

B. DCP  PRE-­‐DEPLOYMENT  PROCESS  

 
B.1.   Pre-­‐Deployment  Preparation  
 
B.1.1.   Policies  
 
1. School   readiness   shall   be   assessed   based   on   the   completion   and   readiness   of   the  
following  counterpart  requirements:  
1.1. Multi-­‐media  Classroom  with  the  following:  
• Sufficient   number   of   computer   tables   and   chairs   for   the   DCP  
Package/s.  

DepEd Computerization Program (DCP) Orientation Handbook Page 3


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 23
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


• Secured  windows  and  doors  with  iron  grills  
• Windows  should  be  transparent  with  locking  mechanisms   APPENDIX 1
• Installation   of   sufficient   number   of   electrical   outlets   in   quantities  
sufficient  to  avoid  overloading  or  short  circuit,  properly  ‘grounded’  
electrical   wirings,     and   heavy   duty   circuit   breaker   duly     certified  
“Safe  and  ready  for  use  with  the  required  electrical  load  capacity”  
by  the  Municipality/City  Electrician  
• At  least  seven  (7)  extension  cords.  
• Air-­‐conditioning  units  or  at  least  two  (2)  electric  stand  fans  
• Sufficient  electrical  lighting  (for  energy  efficiency,  use  LED  lights)  
 
1.2. Provision  of  adequate  security  mechanisms:    
• Security  Guards,  Barangay  Tanods,  and/or  Police  Officers  
• Heavy  duty  locks/locking  mechanisms  
• Closed-­‐Circuit  Television  (CCTV)  with  night  vision  (optional)    
• Strategically-­‐placed  security  and  emergency  lights  
 
2. Furthermore,   the   counterpart   requirements   will   then   be   categorized   into   two   (2)  
levels,  namely:  
 
A. Level  1  Readiness  
 
§ All  of  the  following  items  should  be  ready  prior  to  delivery  of  the  DCP  
package   in   order   to   comply   with   the   requirements   set   by   DepEd.    
Absence  of  even  one  (1)  of  these  items,  could  be  considered  basis  for  
the   Forwarder/Supplier/UNDP   to   report   the   observation   and   not   to  
continue  with  the  delivery  and/or  installation  of  the  DCP  package.    
 
a) Secure  room  for  the  DCP  package  upon  delivery  
b) Multi-­‐media   classroom   where   the   DCP   package   will   be  
installed/setup  and  with  the  following  items:  
§ Sufficient  number  of  computer  tables  which  can  accommodate  
the   DCP   package   when   installed   (located   inside   the   computer  
room).  
§ Sufficient   number   of   electrical   outlets   to   avoid   overloading   or  
short  ciruit  (also  found  inside  the  computer  room).  
 
B. Level  2  Readiness  
 
§ As   for   the   following   items,   these   should   be   fulfilled   by   the   recipient  
school  immediately  after  the  deployment  stage  of  the  DCP  package  as  

DepEd Computerization Program (DCP) Orientation Handbook Page 4


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 24
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


DepEd   will   monitor   this   for   compliance   to   complete   the   E-­‐Classroom  
experience  of  the  teachers  and  students.   APPENDIX 1
 
a) Multi-­‐media  classroom  windows  and  doors  should  have  grills.  
b) At  least  seven  (7)  extension  cords    
c) Sufficient  number  of  chairs  
d) Transparent  windows  with  locking  mechanisms  
e) Air-­‐conditioning  units  or  at  least  two  (2)  electric  stand  fans  
f) Sufficient  electrical  lighting  
g) Provision  of  adequate  security  mechanisms  
 
3. It  shall  be  the  responsibility  of  the  Division  IT  Officers  to  assess  the  readiness  of  the  
schools  to  accept  the  DCP  Package.    The  School  Readiness  Checklist  (see  Appendix  
1)  shall  be  used  in  the  assessment.  
4. In   case   the   school   was   assessed   as   ‘NOT   READY’   to   accept   a   DCP   Package,   the  
Principal/School   Head   shall   issue   a   ’Waiver   Letter’   indicating   non-­‐readiness   and  
waives  their  right  to  be  a  recipient  of  the  DCP  batch  to  be  deployed.      
5. The   Information   and   Communications   Technology   Service   (ICTS)   will   enforce   the  
use  of  the  DCP  Ticketing  System  to  monitor  the  progress  of  Deployment  and  Post-­‐
Deployment  of  DCP  Packages.  
6. Also,  the  ICTS  will  provide  the  following  items  to  the  Suppliers:  
5.1. List   of   recipient   schools   with   supporting   information   (i.e.   contact  
details,  address,  etc.)  
5.2. Learning  materials,  DCP  Logo,  DCP  Manual,  etc.  
5.3. Software  product  keys  
5.4. Softcopy   of   Inspection   and   Acceptance   Report   (IAR)  (see  Appendix  2)  
which   will   be   photocopied   by   the   Supplier   and   then   provide   each  
recipient  school  a  copy  
 
B.1.2       Procedures  
 

1. DCP/ICTS   1.1. Disseminates   every   Quarter   1   of   the   current   year,  


through   DepEd   Website   the   DepEd   Memorandum  
announcing   the   DCP   batches   to   be   procured   and  
deployed   with   the   complete   list   of   recipient   schools   for  
the  current  year  and  technical  specifications;  
1.2. Announces   the   successful   procurement   of   the   DCP  
batches   together   with   the   list   of   recipient   schools  
based   on   the   assessment   reports   from   the   regions  
nationwide;  
1.3. Conducts   pre-­‐deployment   meeting   with   Supplier/s   to  

DepEd Computerization Program (DCP) Orientation Handbook Page 5


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 25
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


discuss  implementation  plan  and  strategies;  
1.4. Submits   official   list   of   DCP/ICTS   personnel   authorized  
APPENDIX 1
to   coordinate   the   DCP   deployment   implementation   to  
the  winning  Supplier;  
1.5. Forwards   the   final   list   of   recipient   schools   to   the  
Supplier,   based   on   the   assessment   submitted   by  
Regional  ITOs;  
1.6. Submits   all   required   information   regarding   recipient  
schools   (i.e.   Principal/School   Head   names,   contact  
details,   addresses   and   readiness   confirmation)   to   the  
Supplier.  
1.7. Fills-­‐up   the   Inspection   and   Acceptance   Report   (IAR)  
with   all   the   items   with   brand   name,   model   and  
specifications,  quantity,  etc.;      
1.8. Provides   the   Supplier,   Regional   and   Division   ITOs   with  
the   soft   copy   of   the   filled-­‐up   IAR,   Contract   (between  
DepEd  and  Supplier)  and  DCP  Orientation  Handbook;    
1.9. Provides   the   Learning   materials,   DCP   Logo,   Software  
Product  keys,  etc.  to  the  Supplier.  
1.10.Orients/trains   Suppliers,   Region   and   Division   ITOs   on  
the  use  of  the  DCP  Ticketing  System.  

2. Regional  IT  Officer   2.1. Disseminates   Regional   Memorandum   instructing   the  


Division   ITOs   to   conduct   School   Readiness   Assessment  
starting  Quarter  2  of  the  current  year;  
2.2. Reviews   report   of   th e   Division   ITO   as   to   th
e  
completeness  of  the  assessed  schools  as  against  the  list  
of   recipients   as   per   DepEd   Memorandum   on   DCP  
recipient  schools.  
2.3. Forwards   final   complete   list   of   schools   assessed   to  
DCP/ICTS;    
2.4. Provides   technical   assistance   to   all   Division   ITOs   to  
complete   the   list   of   recipient   schools   ready   to   receive  
DCP  packages.  
2.5. Provides  copy  of  IAR  and  Contract  to  Division  ITOs  prior  
to  delivery  of  the  DCP  Package.  
2.6. Participates   in   the   Orientation/Training   for   the   DCP  
Ticketing  System.  

3. Schools  Division   3.1. Approves   or   disapproves   recommendation   by   the  


Superintendent   Division   IT   Officer   for   replacement   school   due   to   the  
non-­‐readiness  of  the  original  recipient  school.  
3.2. Endorses   final   list   of   assessed   recipient   schools   to   the  

DepEd Computerization Program (DCP) Orientation Handbook Page 6


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 26
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


Regional  ITO.  
APPENDIX 1
3.3. Instructs  recipient  schools  to  provide  at  least  three  (3)  
school   personnel   who   will   be   trained   by   the   Division  
ITO   on   how   to   update   the   DepEd   Ticketing   System  
which   will   be   used   during   the   Deployment   and   Post  
Deployment  stages  of  the  DCP  project.  

4. Division  IT  Officer   4.1. Assesses   the   filled-­‐up   School   Readiness   Checklists   by  
DCP  recipient  schools    based  on  the  list  from  the  DepEd  
Memorandum;  
4.2. Submits   consolidated   school   readiness   reports   to   the  
SDS;  
4.3. Recommends   replacement   school/s   to   the   SDS   in   case  
of  non-­‐readiness  of  the  original  recipient  school/s.  
4.4. Forwards  final  list  of  schools  (with  accomplished  school  
readiness   checklist)   approved   by   the   SDS   to   the  
Regional   ITO   copy   furnished   DCP/ICTS   the  
accomplished  checklist;    
4.5. Provides  technical  assistance  to  all  recipient  schools  to  
ensure   readiness   of   the   schools’   facilities   by   the   time  
deployment  of  the  DCP  Packages  starts.  
4.6. Provides  copy  of  IAR  and  Contract  to  recipient  schools  
prior  to  delivery  of  the  DCP  Package.  
4.7. Participates   in   the   Orientation/Training   for   the   DCP  
Ticketing  System.  
4.8. Recommends   to   the   SDS   to   request   the   recipient  
schools   to   provide   at   least   three   (3)   school   personnel  
who   will   be   authorized   to   update   the   DepEd   Ticketing  
System  which  will  be  used  during  the  Deployment  and  
Post  Deployment  stages  of  the  DCP  project.  

5. Principal/School  Head   5.1. Prepares  counterpart  requirements  as  indicated  in  the  
School   Readiness   Checklist   prepared   by   DCP/ICTS   and  
disseminated  by  the  Division  ITO.  
5.2. For  security  mechanisms:  
• If  able,  hires  Security  Guards;  or  
• Coordinates   with   the   Barangay   Council   and/or  
Police   Station   and   requests   to   detail   Brgy.   Tanods  
and/or   Police   Officers   to   do   random   inspection/  
rounds  24  hours  a  day  and  7  days  a  week  to  secure  
the  whole  area  of  the  school  and  all  its  assets.  
• The  computer  laboratory  doors  should  be  (double  or  
triple   locked)   using   heavy   duty   padlocks   or   other  

DepEd Computerization Program (DCP) Orientation Handbook Page 7


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 27
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


“sophisticated”   locking   mechanisms   to   protect   its  
contents  and  even  discourage  break-­‐ins.   APPENDIX 1
• Small,   easy   to   carry   equipment/valuables   are  
advised  to  be  kept  in  steel  cabinets  with  its  own  lock  
and  key  for  added  security.  
• If   able,   install   CCTVs   (with     in   strategic   places   to  
further  monitor    
• During   night   time,   keep   the   computer   laboratory  
lighted   inside   so   that   the   room   will   still   be   visible  
even  from  a  distance.  
• Install   rechargeable   lamps   inside   the   computer  
laboratory  for  continuous  illumination  during  power  
interruptions.  
5.3. Meets   possible   partners   in   ensuring   readiness   of   the  
school  to  receive  the  DCP  Package;  
5.4. Informs  Division  ITO  of  school  readiness;  
5.5. Issues   School   Memo   identifying   the   following   (copy  
furnished  the  Division  Office):  
1. School   personnel   to   receive   the   DCP   Package   upon  
delivery;  
2. Designates   members   of   the   School   Inspectorate  
Team   who   will   inspect   the   DCP   Package.     The   said  
team  should  have  the  following  composition:  
• Team   Leader   –   who   is   at   least   a   second   (2nd)  
ranking  permanent  official  of  the  school;  
• School  personnel  designated  by  the  principal  who  
has   knowledge/technical   expertise   relevant   to  
the  goods  delivered;  
5.6. Issues   ‘Waiver   Letter’   to   Division   IT   Officer   indicating  
non-­‐readiness  and  waives  the  right  to  be  a  recipient  of  
the   current   DCP   batch   to   be   deployed   if   the   school   was  
assessed  as  ‘Not  Ready’  to  accept  a  DCP  Package.  
5.7. Appoints  at  least  three  (3)  school  personnel  who  will  be  
trained   by   the   Division   ITO   on   how   to   update   the  
DepEd   Ticketing   System   which   will   be   used   during   the  
Deployment   and   Post   Deployment   stages   of   the   DCP  
project.  

6. Supplier   6.1. Informs/meets  UNDP  and  DCP/ICTS  on  the  issuance  of  
Notice   of   Award   (NOA)   and   discuss   implementation  
plan  and  strategies.  
6.2. Submits   to   DCP/ICTS   the   official   list   of   the   Supplier’s  

DepEd Computerization Program (DCP) Orientation Handbook Page 8


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 28
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


personnel   in-­‐charge   of   the     deployment  
implementation;     APPENDIX 1
6.3. Informs   DCP/ICTS   the   target   date   to   conduct   pre-­‐
deployment   inspection   and   the   programmed  
deployment  timeline;  
6.4. Requests   for   final   list   of   recipient   schools   with   the  
following   information   (i.e.   Principal/School   Head  
names,   contact   details,   addresses   and   readiness  
confirmation)  from  DCP/ICTS.  
6.5. Requests   for   the   soft   copy   of   the   IAR   and   DCP  
Orientation  Handbook,  from  DCP/ICTS.  
6.6. Requests   for   the   Learning   materials,   DCP   Logo,  
Software  Product  keys,  etc.  from  DCP/ICTS.  
6.7. Participates   in   the   orientation/training   on   the   use   of  
the  DCP  Ticketing  System.  
6.8. Reproduces  and  provides  the  hardcopy  of  the  DCP  Logo  
and   Orientation   Handbook   to   all   Division   ITOs   and  
recipient  schools;  
6.9. Reproduces   the   filled-­‐up   IAR   from   ICTS   to   be  
distributed   to   Authorized   Service   Partner/s   (ASP)   which  
will   be   turned-­‐over   to   each   of   the   School   Property  
Custodian   per   recipient   school   prior   to   the   Inspection  
of  the  DCP  Package  at  the  School  level.  
6.10.Installs   Learning   Materials   and   other   DepEd   provided  
software  to  DCP  Package  hardware.  
6.11.Pastes   printed   DCP   Logo   stickers   in   all   items   except  
cables  and  mouse;  
6.12.Completes   deployment   within   the   prescribed   duration  
from  the  receipt  date  of  the  Notice  to  Proceed  (NTP).  
6.13.Participates   in   the   Orientation/Training   for   the   DCP  
Ticketing  System.  

 
 
B.1.3       Responsibilities  
 

1. DCP/ICTS   1.1. Ensures  that  all  Regional,  Division  ITOs  and  schools  are  
informed   of   the   DCP   implementation   program   every  
year.  
1.2. Provide   list   and   other   related   information   of   recipient  
schools  to  Supplier/s.  

DepEd Computerization Program (DCP) Orientation Handbook Page 9


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 29
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


1.3. Responsible  for  coordinating  implementation  plan  with  
Supplier/s.   APPENDIX 1
1.4. In-­‐charge   of   providing   the   IAR   and   DCP   Orientation  
Handbook  to  the  Supplier,  Regional  and  Division  ITOs.  
1.5. Accountable   for   handing   over   the   Learning   materials,  
DCP   Logo,   Software   Product   keys,   etc.   to   the  
Supplier/s.  
1.6. Responsible   for   orienting/training   Suppliers,   Region  
and  Division  ITOs  on  the  DCP  Ticketing  System.  

2. Regional  IT  Officer   2.1. In-­‐charge  of  disseminating  instructions  to  Division  ITOs  
in   conducting   School   Readiness   Assessment   for   the  
DCP.  
2.2. Responsible   for   reviewing   reports   of   assessed   schools  
from   the   Division   ITOs   and   forwarding   final   list   to  
DCP/ICTS.  
2.3. Ensure   that   all   Divisions   are   ready   to   receive   the   DCP  
Package.  
2.4. Ensure   participation   in   the   orientation/training   for   the  
DCP  Ticketing  System.  

3. Schools  Division   3.1. Responsible   for   assessing   and   endorsing   the  


Superintendent   recommendation   of   the   Division   ITO   for   recipient  
schools.  
3.2. Ensure   recipient   schools   will   provide   trainees   for   the  
DCP  Ticketing  System.  

4. Division  IT  Officer   4.1. Responsible   for   assessing   readiness   of   schools   and  
recommending   replacement   schools   to   the   SDS   when  
necessary;  
4.2. Conducts  actual  School  Readiness  Assessment.  
4.3. In-­‐charge  of  forwarding  final  list  of  recipient  schools  to  
the  Regional  ITO  copy  furnished  DCP/ICTS.  
4.4. Ensure   participation   in   the   orientation/training   for   the  
DCP  Ticketing  System.  

5. Principal/School  Head   5.1. In-­‐charge   of   completing   the   counterpart   requirements  


prepared  by  DCP/ICTS  and  ensure  the  readiness  of  the  
school  to  be  a  recipient  of  the  DCP.  
5.2. Ensures  involvement  of  the  school  partners  to  assist  in  
acquiring  the  required  equipment  and  facilities  to  make  
the  school  ready  to  receive  the  DCP  Package.  
5.3. Responsible   for   designating   School   Personnel   in  
receiving  and  be  part  of  the  School  Inspectorate  Team.  

DepEd Computerization Program (DCP) Orientation Handbook Page 10


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 210
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


5.4. Responsible  for  issuing  a  ‘Waiver  Letter’  when  school  is  
not  ready  to  accept  a  DCP  Package.     APPENDIX 1
5.5. Ensure  participation  of  appointed  School  Personnel  for  
the  DCP  Ticketing  System.  

6. Supplier   6.1. Responsible   for   the   timely   and   complete   delivery   to  


DAT   Manila   consolidation   warehouse,   installation   and  
testing  (with  training  of  school  representatives)  of  DCP  
packages  within  the  prescribed  timeline.  
6.2. Responsible   for   the   reproduction   and   issuance   of  
crucial   documents   that   will   be   needed   during   delivery  
to   DAT   Manila   consolidation   warehouse,   inspection,  
installation   and   testing   (including   training)   of   the   DCP  
Packages.  
6.3. Responsible  for  attaching  DCP  Logo  stickers  on  all  items  
applicable  of  the  DCP  Package.  
6.4. Ensure  proper  usage  of  the  DCP  Ticketing  System.  

 
 
B.2.   Pre-­‐Deployment  Inspection  
 
B.2.1. Policies  
 
1. DepEd-­‐BAC  Procured:  
a. For   inspection   of   deliveries   of   equipment,   supplies   and   materials,   and  
infrastructure   projects   (DepEd-­‐BAC   Procured),   the   inspection   shall   be  
handled   by   the   Central   Office   Inspectorate   Team   composed   of   the  
following:  
 

Office   Designation  
DCP/ICTS Team Leader

Asset Management Division (AMD) Member


Accounting Division Member

Representatives from other DepEd Offices (as assigned Member


by the Asset Management Division (AMD) should no
employee from AMD be available at the date/time of
inspection.)

 
b. For  any  given  inspection,  the  team  should  be  composed  of  at  least  three  (3)  
members.  

DepEd Computerization Program (DCP) Orientation Handbook Page 11


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 211
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


c. Inspection   of   ICT   equipment   for   delivery   by   Supplier/s   shall   follow   COA  
rules   and   be   performed   in   accordance   to   DepEd   Property   Inspection   APPENDIX 1
procedures   as   contained   in   the   Terms   of   Reference   (TOR),   General   and  
Special  Conditions  of  the  Contract.  
2. Other  Agency  Procured:  
a. For  the  inspection  of  deliveries  of  equipment,  supplies  and  materials  (other  
agency   procured),   infrastructure   projects   the   inspection   shall   be   handled  
jointly   by   the   Inspection   Team   of   the   procuring   entity   (e.   g.   DBM-­‐PS   and  
DepEd  Central  Office  Inspectorate  Team);  
3. Inspection   shall   be   done   by   way   of   ‘Random   Sampling’   wherein   samples   from   the  
delivered  batch  are  chosen  at  random  for  checking  and  testing.  
4. Deployment   of   DCP   Packages   may   commence   after   the   Supplier/s   receives   their  
certification   that   they   have   complied   with   the   requirements   set   forth   during   the  
Pre-­‐Deployment  Inspection  phase  of  the  project  from  DCP/ICTS.  
 
 
B.2.2.   Procedures  
 

1. Supplier   1.1. Requests   DCP/ICTS   for   the   conduct   of   a   Pre-­‐


Deployment  Inspection  on  a  tentative  date.  
1.2. Provides  details  (i.e.  address,  landmarks,  etc.)  on  the  
location  of  the  items  to  be  inspected.  
1.3. Conforms   to   the   agreed   date   of   Pre-­‐Delivery  
Inspection  set  with  DCP/ICTS.  
1.4. Assists   in   moving,   unpacking,   installation   and  
operation   of   selected   items   to   be   inspected   by   the  
Inspectorate  Team  (when  needed).  
1.5. Complies   with   the   details   of   the   project   indicated   in  
the  Contract.  

2. DCP/ICTS     2.1. Confirms  with  the  Supplier  the  final  date  of  the  Pre-­‐
Deployment  Inspection  process.  
2.2. Prepares   and   transmits   an   Office   Memorandum   to  
the   Asset   Management   Division   and   Accounting  
Division   of   the   DepEd   Central   Office   requesting   for  
representatives   who   will   form   part   of   the   DepEd  
Inspectorate  Team.  
2.3. Designates   representative   of   DCP/ICTS   to   form   part  
of  the  DepEd  Inspectorate  Team  for  DCP  project.  
2.4. Communicates   and   discuss   matters   with   regard   to  
the   forthcoming   Pre-­‐Deployment   Inspection   with  
other   representatives   designated   to   be   members   of  

DepEd Computerization Program (DCP) Orientation Handbook Page 12


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 212
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


the   DepEd   Inspectorate   Team   from   the   Asset  
Management  Division  and  Accounting  Division.   APPENDIX 1
2.5. Conducts  post  inspection  meeting  with  Inspectorate  
Team  to:  
• Discuss  findings;  
• Take   note   of   possible   requests   by   supplier   if   any  
extension   of   contract   completion   period   is  
required,  etc;  
• Identify   risks   on   any   potential   improvement   or  
changes   in   the     technical   specifications   or   other  
requirements  set  forth  in  the  contract;  
• Discuss  key  points  to  be  included  in  the  inspection  
report/concerns  and  next  steps.  
2.6. Informs   the   Supplier   by   sending   an   official  
communication  on  the  results  of  the  inspection,  next  
steps   to   be   taken   and   other   concerns   that   needs   to  
be  addressed.  

3. Asset  Management   3.1. Informs   DCP/ICTS   with   regard   to   the   designation   of  


Division  and  Accounting   their   representative/s   to   become   part   of   the   DepEd  
Division   Inspectorate   Team   for   the   impending   Pre-­‐
Deployment  Inspection  of  the  DCP  project.  

4. Inspectorate  Team   4.1. Meets  with  DCP/ICTS  and  Supplier/s  to:  


• Review  roles  of  respective  members;    
• Discuss  technical  specifications  and  configurations  
based  on  samples  (if  any);  
• Discuss  systems,  procedures  and  forms.  
 
4.2. Inspects  the  items  in  accordance  with  the  issued  
Purchase  Order/Contract  on  the  agreed  date  of  
inspection;  
4.3. Examines  items  on  these  initial  aspects  among  
others:  
 

DepEd Computerization Program (DCP) Orientation Handbook Page 13


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 213
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


Physical   • Are  there  scratches,  dents  or  other  signs  of  
Condition   damage?  
APPENDIX 1
• Do  the  items  look  new  or  used?  
Brochure   • User  Manuals  
• Technical  Support  and  Contact  details  
• Manual  and  instructions  should  be  in  
English  language  
Physical   • How  many  items  were  received?  
Count   • Are  they  complete  in  accordance  to  the  
order?  
4.4. Checks  if  the  items  conform  with  the  required  
specifications  in  terms  of  materials  and  dimensions;  
4.5. Checks  if  the  markings/labels  conform  with  DepEd  
requirements;  
4.6. Rejects  items  that  do  not  conform  with  the  technical  
specifications  and  requests  the  Supplier  to  replace  
affected  items  with  the  same  items  from  within  the  
same  batch  for  checking;  
4.7. Notes   down   observations/findings,   jointly   prepares  
reports   and   discusses   it   with   the   other   members   of  
the  Inspectorate  Team.  
4.8. After   the   inspection,   informs   the   Supplier   to   expect  
an  official  communication  from  the  DCP/ICTS  on  the  
results  of  the  inspection  and  next  steps  to  be  taken.  

 
B.2.3.   Responsibilities  
 

1. Supplier   1.1. Responsible   for   requesting   the   conduct   of   a   Pre-­‐


Deployment  Inspection.  
1.2. Ensure   the   availability   and   assistance   of   the   Supplier’s  
personnel  during  the  inspection.  
1.3. Ensure  readiness  of  all  the  items  for  inspection;  
1.4. Secure  a  safe  and  comfortable  place  for  the  conduct  of  
the  inspection.  
1.5. Ensure  that  all  items  for  inspection  comply  with  details  
specified  in  the  Contract.  

2. DCP/ICTS   2.1. Finalize  the  date  of  the  inspection  with  the  Supplier.  
2.2. In   charge   of   the   creation   of   the   DepEd   Inspectorate  
Team.  
2.3. Responsible   for   issuing   the   certification   of   compliance  
during  the  Pre-­‐Deployment  Inspection  to  the  Supplier.  

DepEd Computerization Program (DCP) Orientation Handbook Page 14


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 214
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


3. Asset  Management   3.1. Ensure   the   designation   of   representatives   for   the  
Division  and  Accounting   DepEd  Inspectorate  Team.   APPENDIX 1
Division  

4. Inspectorate  Team   4.1. In  charge  of  conducting  the  Pre-­‐Deployment  Inspection  


prior   to   delivery   of   DCP   Packages   to   determine  
compliance  with  the  Technical  Specifications,  TOR  and  
Special  Conditions  of  the  Contract.  
4.2. Ensure   that   the   inspection   is   done   according   to  
approved  policies  and  procedures.  
4.3. Responsible  for  making  recommendations  to  DCP/ICTS  
on  the  outcome  of  the  Pre-­‐Deployment  Inspection.  

 
 
 
C. DCP  DEPLOYMENT  PROCESS  

 
C.1.   Delivery  of  the  DCP  Packages  to  Recipient  Schools  
 
C.1.1.   Policies  
 
1. Delivery  of  DCP  packages  shall  be  done  only  for  those  schools  who  have  fulfilled  the  
Level  1  counterpart  requirements  as  indicated  in  page  4,  Item  No.  2,  letter  A  of  the  
Pre-­‐Deployment  Preparation  phase  of  this  DCP  Orientation  Handbook  as  prescribed  
by  the  DepEd  Central  Office.  
2. Supplier   shall   coordinate   with   the   Region/Division   IT   Officers   and   recipient   schools  
on  details  with  regard  to  delivery.  
3. Acceptance   of   deliveries   shall   only   be   done   during   school   days   from   8   AM   to   5   PM  
(holidays  not  included).  
4. Deliveries   shall   be   made   to   the   address   of   the   recipient   school   specified   in   the   listing  
provided  by  DCP/ICTS,  unless  otherwise  indicated  in  the  contract.  
5. At   the   recipient   school,   the   DCP   Package   can   only   be   unloaded   when   authorized  
School   Personnel   and/or   the   School   Property   Custodian   is/are   present.   Opening   of  
individual  boxes  will  only  be  done  and  facilitated  by  the  Supplier’s  Authorized  Service  
Partners  (ASPs).  
6. The   School   Property   Custodian   (or   authorized   representative)   shall   perform   an   initial  
inspection   of   the   delivered   DCP   Package   as   to   physical   conditions,   quantity   and   in  
accordance   to   the   items   specified   in   the   contract   between   DepEd   and   the   Supplier  
for  the  DCP  project.  

DepEd Computerization Program (DCP) Orientation Handbook Page 15


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 215
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


7. If   the   School   Property   Custodian   is   not   available   during   the   arrival   of   the   DCP  
Package   at   the   school,   an   authorized   representative   can   receive   the   items   as   long   as,  
APPENDIX 1
he/she  needs  to  present  all  of  the  following:  
a. Authorization   letter   to   receive   the   items   on   his/her   behalf   signed   by   the  
Property  Custodian.  
b. Photocopy  of  the  Property  Custodian’s  School/DepEd  ID  (front  and  back).  
c. Photocopy  of  the  authorized  representative’s  School/DepEd  ID  (front  and  
back).  
 
If  any  of  the  required  items  above  can’t  be  produced,  ‘NO  DELIVERY’  can  be  made.  
 
8. In   case   the   Supplier/Forwarder   or   Property   Custodian   notices   that   some   items   are  
missing   or   damaged,   Supplier   policy   restricts   further   opening   of   the   boxes   for   the  
protection  of  their  Company,  the  Forwarder  and  the  Client.  
 
Note:  
Depending   on   the   circumstances,   for   as   long   as   the   boxes   were   not  
opened   prior   to   the   unpacking   by   the   Forwarder   or   Supplier’s  
authorized   representative;   a   full   investigation   on   the   part   of   the  
Supplier   and   the   Forwarder   is   conducted   first   before   involving   the  
school.  
 
9. Deliveries   should   be   rejected   if   found   to   be   NOT   in   accordance   with   conditions  
previously  stated  in  this  section.  
10. Once   the   initial   inspection   is   found   to   be   in   order,   the   Freight   Forwarder   shall   unload  
the   DCP   Package   from   the   delivery   vehicle   and   place   it   at   the   disposal   of   the  
Authorized   School   Personnel.   The   Authorized   School   Personnel   shall   move   the   DCP  
package  to  the  school  and  place  it  in  the  secure  room  allocated  for  this  purpose.  
11. After   unloading   the   DCP   Package,   the   Forwarder   issues   a   Forwarding   Bill   (see  
Appendix  3)  and/or  Delivery  Receipt  (see  Appendix  4)  in  three  (3)  copies.  
12. The   Property   Custodian   signs   the   Forwarding   Bill   and/or   Delivery   Receipt   and  
indicates  any  observation  of  the  package  at  the  time  of  delivery  (e.g.  complete  and  in  
order,  complete  but  with  damages  …,  etc.)  
13. In   case   delivery   to   the   recipient   school   cannot   be   performed   by   the  
Supplier/Forwarder   due   to   armed   conflict   or   calamities   (e.g.   typhoon,   earthquake,  
etc.)   that   made   roads   impassable,   the   DCP   Package   must   be   temporarily   delivered   to  
a  nearby  public  school  (but  only  for  safekeeping).  
14. The   Supplier,   Recipient   School,   Region   and   Division   ITOs   are   instructed   to   regularly  
update   the   progress   of   implementation   through   the   DepEd   Ticketing   System   via  
Short  Message  Service  (SMS/text  message).  
 

DepEd Computerization Program (DCP) Orientation Handbook Page 16


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 216
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


 
C.1.2.   Procedures   APPENDIX 1
1. DCP/ICTS   1.1. Informs   Region   and   Division   ITOs   on   the   status   of   the  
forthcoming   delivery   of   DCP   Packages   in   all   recipient  
schools;  
1.2. Reminds   Supplier   when   and   where   deliveries   can   be  
made  and  to  confirm  address  of  the  recipient  schools.  
1.3. Monitors   the   DepEd   Ticketing   System   for   updates   from  
the   Suppliers,   Recipient   School,   Region   and   Division  
ITOs.  
1.4. Conducts   bi-­‐monthly   meeting   with   Supplier   for  
implementation   updates   and   resolution   of   issues/  
challenges.  

2. Forwarder/UNDP   2.1. Coordinates  the  schedule  of  deliveries  to  the  Region  and  
Division  ITOs  and  recipient  schools.  
2.2. Confirms  address  of  the  recipient  school.  
2.3. Requests   the   presence   of   School   Personnel   and/or  
School   Property   Custodian   prior   to   unloading   and/or  
opening  of  the  DCP  Package  upon  arrival  at  the  recipient  
school.  
2.4. Assesses   presence   of   Level   1   requirements   before  
proceeding   with   unloading   of   DCP   package   from   the  
delivery  vehicle.  
2.5. Restricts   further   opening   of   the   boxes   of   the   items   if  
noticed  that  some  are  found  to  be  missing  or  damaged.  
2.6. Informs   Division   ITO   when   encountering   unsafe  
conditions   and   recommends   temporarily   delivering   the  
DCP  Package  to  a  nearby  Public  School  for  safekeeping.  
2.7. Issues   a   Temporary   Forwarding   Bill   and/or   Delivery  
Receipt   to   the   Public   School   receiving   the   DCP   Package  
for   temporary   storage   upon   completion   of   transporting  
the  said  package  to  a  secure  room.  
2.8. Obtains  DCP  Package  from  Public  School  which  served  as  
temporary   storage   and   delivers   to   the   legitimate  
recipient  school  when  conditions  have  improved.  
2.9. Updates   DepEd   Ticketing   System   with   regard   to   the  
status  of  the  delivery  through  SMS.  
2.10.Coordinates   bi-­‐monthly   meeting   with   DCP/ICTS   for  
implementation   updates   and   resolution   of   issues/  
challenges.  

3. Region/Division  IT   3.1. Informs  recipient  schools  on  the  schedule  of  delivery  of  

DepEd Computerization Program (DCP) Orientation Handbook Page 17


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 217
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


Officers   the  DCP  Package;  
3.2. Provides  copy  of  IAR/Contract  for  reference.   APPENDIX 1
3.3. Informs   the   Principal/School   Head   and   School   Property  
Custodian   on   the   actions   to   be   taken   with   regard   to  
delivery  concerns.  
3.4. Advises   Supplier/Forwarder   to   temporarily   deliver   the  
DCP   Package   to   a   nearby   Public   School   when  
encountering  unsafe  conditions.  
3.5. Reminds   Supplier/Forwarder   to   request   for   a  
certification  attesting  unsafe  conditions.  
3.6. Updates   DepEd   Ticketing   System   with   regard   to   the  
status  of  the  delivery  through  SMS.  
3.7. Provides  technical  assistance  to  recipient  schools.  

4. Principal/School  Head   4.1. Determines  that  all  counterpart  requirements  have  been  
complied  with.  
4.2. Advises   the   School   Property   Custodian   (or   authorized  
representative)   on   the   schedule   of   delivery   and   what  
steps  to  be  taken  to  address  delivery  concerns.  
4.3. Informs  concerned  School  Personnel  to  be  present  when  
the  delivery  of  the  DCP  Package  arrives.  
4.4. Instructs  School  Personnel  to  prepare  a  secure  room  for  
the  DCP  Package  which  will  serve  as  temporary  storage  
prior  to  the  inspection  by  the  School  Inspectorate  Team.  
4.5. Picks   out   School   Personnel   who   will   be   in-­‐charge   of  
moving  the  DCP  Package  to  the  secure  room  provided  by  
the  school.  
4.6. Instructs   authorized   School   Personnel   to   update   the  
DepEd  Ticketing  System  with  regard  to  the  status  of  the  
delivery  through  SMS.  

5. School  Property   5.1. Secures   copy   of   IAR   and   Contract   of   DCP   Project   from  
Custodian  or   Division  ITO.  
Authorized   5.2. Take   photos/video   footages   of   the   packages   for  
Representative   reference  upon  arrival.  
5.3. Inspects   the   delivered   DCP   Package   as   to   physical  
conditions   (i.e.   brand   new   or   used,   dents,   scratches,  
etc.),  quantity  and  if  it  is  in  accordance  with  the  Contract  
between  DepEd  and  the  Supplier  before  receiving.  
5.4. Restricts   further   opening   of   the   boxes   of   the   items   if  
some  are  found  to  be  missing  or  damaged  and  does  the  
following:  

DepEd Computerization Program (DCP) Orientation Handbook Page 18


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 218
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


• Inform  the  Division  ITO  regarding  the  concern.  
• APPENDIX 1
Make   a   note   in   the   Forwarding   Bill   and/or  
Delivery  Receipt  of  the  observed  issues.  
5.5. Instructs   designated   School   Personnel   to   bring   the   DCP  
Package   to   the   secure   room   provided   by   the   recipient  
school   for   temporary   storage   after   having   been   found  
complying  with  conditions  set  forth  in  the  Contract.  
5.6. Signs   the   Forwarding   Bill   and/or   Delivery   Receipt  
(indicate  any  observation/s  if  necessary)  and  records  the  
DCP  Package  to  be  included  in  the  inventory.  

6. Recommended  Public   6.1. Receives   the   DCP   Package   from   the   Supplier/Forwarder  
School  for  Temporary   and  issues  a  letter  attesting  to  the  unsafe  conditions.    
Storage  (in  case  of   6.2. Requests   for   a   Temporary   Forwarding   Bill   and/or  
armed  conflict  or   Delivery   Receipt   from   the   Supplier/Forwarder   upon  
calamities)   completion  of  transporting  the  said  package  to  a  secure  
room.  

 
C.1.3.   Responsibilities  
 

1. DCP/ICTS   1.1. Responsible   for   updating   Region   and   Division   ITOs   with  
regard  to  the  delivery  of  DCP  Packages.  
1.2. Ensure   regular   updates   from   the   Supplier   and   come   up  
with  solutions  for  challenges  encountered.  
1.3. Monitor  DCP  Ticketing  System  updates.  

2. Forwarder/UNDP   2.1. Ensure  that  Region  and  Division  ITOs  have  been  notified  
of  the  delivery  schedules  and  other  requirements.  
2.2. Ensure  that  delivery  procedures  will  be  followed.  
2.3. Ensure  delivery  of  DCP  Packages  to  all  recipient  schools.  
2.4. Responsible  for  reporting  and  assisting  in  the  resolution  
of  delivery  issues.  

3. Region/Division  IT   3.1. Ensure   that   recipient   schools   are   aware   of   delivery  
Officers   schedules  and  procedures.  
3.2. Ensure   to   assist   the   recipient   schools   on   delivery  
concerns.  
3.3. Update   and   monitor   DCP   Ticketing   System   on  
implementation  updates.  

4. Principal/School  Head   4.1. Ensure   readiness   of   the   school   to   accept   the   DCP  
Package.  
4.2. Ensure   that   School   Personnel   will   take   action   on  

DepEd Computerization Program (DCP) Orientation Handbook Page 19


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 219
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


requirements   needed   in   preparation   for   the   delivery   of  
the  DCP  Package.   APPENDIX 1
4.3. Ensure  updating  of  the  DepEd  Ticketing  System.  

5. School  Property   5.1. Ensure  that  copies  of  the  IAR,  Contract,  etc.  are  ready  by  
Custodian  or   the  time  the  delivery  of  the  DCP  Package  arrives.  
Authorized   5.2. Responsible   for   documenting   (supported   with   photos/  
Representative   video  footage)  the  delivery.  
5.3. Ensure   that   the   initial   inspection   is   in   accordance   with  
the  policies  and  procedures  set  forth  in  this  Handbook.  

6. Recommended  Public   6.1. Ensure   that   documents   needed   in   securing   the   DCP  
School  for  Temporary   Package  for  temporary  storage  are  issued  properly.  
Storage  (in  case  of   6.2. Responsible   for   securing   the   DCP   Package   from   theft  
armed  conflict  or   and  any  incident  that  may  cause  damage  to  it.  
calamities)  

 
 
C.2.   Inspection  of  DCP  Packages  at  the  Recipient  Schools  
 
C.2.1.   Policies  
   
1. Inspection   of   items   can   only   be   done   in   the   presence   of   the   School   Inspectorate  
Team,   School   Officials/personnel   and   the   Supplier’s   Authorized   Service   Partner  
(ASP)  prior  to  the  unpacking  of  the  items.  
2. Actual  inspection  of  the  item/s  shall  be  done  by  the  School  Inspectorate  Team  and  
should   be   according   to   the   technical   specifications   and   functionalities   being  
required.    
3. Inspection  shall  be  done  according  to  approved  policies  and  procedures.  
4. Before  the  actual  inspection,  the  ASP  shall  turnover  the  Inspection  and  Acceptance  
Report  (IAR)  to  the  School  Inspectorate  Team.  
5. The  School  Inspectorate  Team  shall  accomplish  the  IAR  in  three  (3)  copies.  
6. The   Supplier,   Recipient   School,   Region   and   Division   ITOs   are   instructed   to   update  
the  progress  of  implementation  through  the  DepEd  Ticketing  System  via  SMS  (text  
message).  
 
 
C.2.2.   Procedures  
 

1. Supplier   1.1. Informs   the   ASP   on   the   timelines   that   need   to   be  


complied  with  to  avoid  penalties.  

DepEd Computerization Program (DCP) Orientation Handbook Page 20


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 220
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


1.2. Provide   IARs   of   respective   schools   to   ASP   which   will   be  
handed   over   to   the   School   Inspectorate   Teams   prior   to  
APPENDIX 1
the  inspection  stage.  
1.3. Addresses   and   resolves   inspection   concerns   received  
from  the  ASP,  Region/Division  ITOs  and  DCP/ICTS.  
1.4. Updates   DepEd   Ticketing   System   with   regard   to   the  
status  of  the  inspection.  

2. Authorized  Service   2.1. Notifies   the   recipient   school   on   the   date   the   DCP  
Partner  (ASP)   Package   will   be   unpacked   for   inspection   by   the   School  
Inspectorate  Team.  
2.2. Informs   the   recipient   school   on   the   identities   of   the  
representatives   of   the   ASP   that   will   be   present   on   the  
date  of  unpacking.  
2.3. Inspects  and  shows  to  the  Principal/School  Head  or  any  
authorized  School  Personnel,  School  Property  Custodian  
and   School   Inspectorate   Team   the   exterior   condition,  
completeness   of   the   items,   accessories   and   other  
peripherals  of  the  packages.    
2.4. Notes  down  any  signs  of  tampering,  mishandling  and/or  
other  type  of  damage/s  to  the  DCP  Package  prior  to  the  
inspection  by  the  School  Inspectorate  Team.  
2.5. Turnovers  the  packages  to  the  School  Inspectorate  Team  
for  further  inspection  if  it  complies  with  the  established  
Technical  Specifications  and  the  TOR.  
2.6. Assists   the   School   Inspectorate   Team   during   the  
inspection  phase  only  when  needed.  
2.7. Informs  Supplier  on  the  status  of  the  Inspection.  

3. Principal/School  Head   3.1. Informs  School  Personnel  and  School  Inspectorate  Team  
on  the  date  the  ASP  will  arrive  for  the  unpacking  of  the  
DCP  Package.  
3.2. Logs   representatives   of   the   ASP   who   will   conduct   the  
unpacking  of  the  DCP  Package.  
3.3. Directs   School   Personnel   to   document   the   inspection  
proceedings.  
3.4. Observes   the   unpacking   of   the   packages   together   with  
the   School   Property   Custodian   and   School   Inspectorate  
Team.  
3.5. Instructs   authorized   School   Personnel   to   update   the  
DepEd  Ticketing  System  with  regard  to  the  status  of  the  
delivery  through  SMS.  

DepEd Computerization Program (DCP) Orientation Handbook Page 21


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 221
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


4. Property  Custodian     4.1. Monitors  the  unpacking  and  inspection  proceedings.  
APPENDIX
4.2. Logs   any   observations   with   regard   to   the   unpacking   of   1
the  DCP  Package  by  the  ASP.  
4.3. Updates   the   Division   ITO   on   the   outcome   of   the  
inspection.  

5. School  Inspectorate   5.1. Inspects  the  physical  condition  of  the  DCP  Package  after  
Committee   being  turned  over  by  the  ASP.  
5.2. Checks  if  the  items  are  in  accordance  with  the  Contract  
and  on  the  template  IAR  provided  by  the  ASP,  following  
the  exact  quantity  and  technical  specifications.  
a. If   the   items   comply   with   what   is   stated   in   the  
Contract   and   IAR,   the   School   Inspectorate   Team   signs  
the  IAR  as  to  compliance  of  the  items.  
b. If  some  or  all  of  the  items  do  not  comply  with  what  is  
stated  in  the  contract,  the  School  Inspectorate  Team:  
• Informs   the   Supplier   by   calling/texting   any   of  
the  numbers  to  be  provided.  
• Informs   the   Division   ITO   regarding   the  
concern/s.  
• Makes   a   note   in   the   IAR   of   the   observed  
problems.  
5.3. Advises   the   ASP   that   it   can   proceed   to   the   installation  
phase  if  the  DCP  Package  is  found  to  be  complying  with  
the  Contract,  IAR  and  TOR.  

6. Division  IT  Officer   6.1. Notes   down   issues   encountered   during   the   inspection  
done   by   the   School   Inspectorate   Team   for   future  
reference  in  accomplishing  reports  for  the  Regional  ITO  
and  DCP/ICTS.  
6.2. Assists   the   Principal/School   Head,   School   Property  
Custodian   and   School   Inspectorate   Team   on   the   next  
action  to  take  with  regard  to  inspection  concerns.  
6.3. Updates   DepEd   Ticketing   System   with   regard   to   the  
status  of  the  inspection.  

7. Regional  IT  Officer   7.1. Monitors   inspection   concerns   collected   from   the  
Division   ITOs   for   consolidation   and   to   be   reported   to  
DCP/ICTS.  
7.2. Assists  Division  ITOs  with  regard  to  inspection  concerns.  
7.3. Updates   DepEd   Ticketing   System   with   regard   to   the  
status  of  the  inspection.  

8. DCP/ICTS   8.1. Reminds   the   Supplier,   Region   and   Division   ITOs   to  

DepEd Computerization Program (DCP) Orientation Handbook Page 22


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 222
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


update  the  DepEd  Ticketing  System  regularly.  
8.2. Monitors   the   DepEd   Ticketing   System   for   updates   APPENDIX
on   1
inspection   concerns   from   the   Suppliers,   Recipient  
School,  Region  and  Division  ITOs  to  resolve  issues.  

 
 
C.2.3.   Responsibilities  
 

1. Supplier   1.1. Ensure   that   the   ASP   strictly   follows   the   timelines   set   to  
complete  their  respective  duties.  
1.2. Ensure   the   provision   of   IARs   to   the   ASP   for   use   of   the  
School  Inspectorate  Teams.  
1.3. Provide   assistance   in   resolving   concerns   with   regard   to  
inspection.  
1.4. Ensure  that  DepEd  Ticketing  System  is  updated.  
1.5. Attend   bi-­‐monthly   meetings   with   DCP/ICTS   on   progress  
of   implementation   and   resolution   of   inspection  
concerns.  
2. Authorized  Service   2.1. Ensure   that   recipient   schools   are   informed   of   on   the  
Partner  (ASP)   date  of  unpacking  the  DCP  Package  and  followed  by  the  
inspection  stage.  
2.2. Responsible   for   handing   over   the   IAR   (provided   by   the  
Supplier)   to   the   School   Inspectorate   Team   prior   to   the  
inspection  stage.  
2.3. Responsible  for  initially  inspecting  the  DCP  Package  prior  
to  the  inspection  by  the  School  Inspectorate  Team.  
2.4. Provide   assistance   to   the   School   Inspectorate   Team  
when  needed.  
2.5. Ensure  to  report  on  the  status  of  the  Inspection.  
3. Principal/School  Head   3.1. Responsible   for   monitoring   the   unpacking   and  
inspection  of  the  DCP  Package.  
3.2. Ensure   the   inspection   is   done   according   to   approved  
policies  and  procedures.  
3.3. Ensure   complete   documentation   of   the   inspection  
proceedings  copy  furnished  the  Division  ITO.  
3.4. Ensure  updating  of  the  DepEd  Ticketing  System.  
4. Property  Custodian     4.1. Ensure  appropriate  inspection  proceedings  are  followed.  
5. School  Inspectorate   5.1. Ensure  conformity  of  DCP  Package  to  the  Contract,  IAR  
Committee   and  TOR.  
6. Division  IT  Officer   6.1. Ensure   appropriate   inspection   proceedings   in   recipient  
schools  and  assist  in  resolving  concerns.  
6.2. Provide  progress  reports  to  the  Regional  ITO.  
6.3. Update   and   monitor   DCP   Ticketing   System   on  

DepEd Computerization Program (DCP) Orientation Handbook Page 23


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 223
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


implementation  updates.  
7. Regional  IT  Officer   APPENDIX 1
7.1. Ensure   inspection   proceedings   are   in   accordance   with  
DepEd  Property  Inspection  procedures.  
7.2. Provide   bi-­‐monthly   progress   implementation   reports   to  
DCP/ICTS.  
7.3. Update   and   monitor   DCP   Ticketing   System   on  
implementation  updates.  
8. DCP/ICTS   8.1. Responsible  for  addressing  inspection  concerns  with  the  
Supplier.  
8.2. Conduct   bi-­‐monthly   meeting   with   the   Supplier   for  
implementation  updates.  
8.3. Monitor  DCP  Ticketing  System  updates.  

 
 
C.3.   Installation  of  DCP  Packages  at  the  Recipient  Schools  
 
C.3.1.   Policies  
 
1. The  school  should  follow  the  prescribed  DCP  Package  Layout  (see  Appendix  5).  
2. Installation   of   the   DCP   Package   should   immediately   commence   right   after  
satisfactory  result  of  the  inspection  done  by  the  School  Inspectorate  Team.  
3. Keep   in   mind   that   the   Supplier   will   install   the   DCP   Package   only   once   per   school  
and  is  considered  permanent.  
4. Sudden   and   unnecessary   changes   or   adjustments   to   pre-­‐arranged   installation  
layouts  with  the  Supplier/ASP,  is  not  allowed  as  this  will  cause  delays.  
5. Representatives   of   the   ASP   shall   not   make   any   modifications   and/or   additional  
improvements   to   the   equipment   and   installation   specifications   set   down   in   the  
Terms  of  Reference  (TOR)  of  the  DepEd  Central  Office.    Any  modification  must  be  
consulted  first  with  the  Supplier  and  DepEd.  
6. Liabilities   incurred   in   the   performance   of   any   unauthorized   work   at   the   behest   of  
school  representatives  shall  be  charged  to  the  school  accordingly.  
7. During   installation,   in   the   event   the   ASP’s   representative/s   intentionally   or  
unintentionally   damage   and/or   break   any   school   property,   the   Supplier/ASP   shall  
replace  the  affected  item/s  immediately.    
8. The   Supplier,   Recipient   School,   Region   and   Division   ITOs   are   instructed   to   update  
the  progress  of  implementation  through  the  DepEd  Ticketing  System  via  SMS  (text  
message).  
 
 
 
 

DepEd Computerization Program (DCP) Orientation Handbook Page 24


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 224
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


C.3.2.   Procedures  
  APPENDIX 1
1. ASP   1.1. Proceeds   with   setup,   installation   and   configuration   of  
the  DCP  Package  in  the  assigned  classroom  according  to  
the   conditions   set   forth   in   the   Contract   after   the   said  
package  has  been  inspected  and  cleared  for  installation  
by  the  School  Inspectorate  Team.  
1.2. Tests   the   equipment   to   ensure   that   the   DCP   Package   is  
working   and   in   compliance   with   the   conditions   of   the  
Contract.  
1.3. Informs  the  Principal/School  Head  when  the  setup  of  the  
package   has   been   completed   and   the   next   phase   is  
training   of   the   school   personnel   who   will   use   and/or  
maintain  the  DCP  Package.  
1.4. Informs  Supplier  on  the  status  of  the  Installation.  

2. Supplier   2.1. Updates   DepEd   Ticketing   System   with   regard   to   the  


status  of  the  inspection.  
2.2. Addresses   and   resolves   inspection   concerns   received  
from  the  ASP,  Region/Division  ITOs  and  DCP/ICTS.  

3. Principal/School  Head   3.1. Assigns   School   Property   Custodian/School   Personnel   to  


oversee   and   document   the   installation   process   to   be  
done  by  the  ASP.  

4. School  Property   4.1. Observes  and  documents  the  whole  installation  phase.  
Custodian  and  School   4.2. Informs  School  Officials/Division  ITO  of  concerns  during  
Personnel   installation  for  clarification  and  guidance.  

5. Division  IT  Officer   5.1. Monitors   progress   of   installation   of   DCP   Packages   in  


recipients  schools  through  the  DCP  Ticketing  System.  
5.2. Provides   assistance   to   recipient   schools   with   regard   to  
installation  issues.    
5.3. Consolidates  reports  from  recipient  schools  with  regard  
to   concerns   encountered   during   installation   and   sends  
them  to  the  Regional  ITO  and  DCP/ICTS.  

6. Regional  IT  Officer   6.1. Monitors   progress   of   installation   of   DCP   Packages   in  


different  divisions  through  the  DCP  Ticketing  System  and  
reports  from  Division  ITOs.  
6.2. Provides   assistance   to   Division   ITOs   and   recipient  
schools  with  regard  to  installation  issues.  

7. DCP/ICTS   7.1. Reminds   the   Supplier,   Region   and   Division   ITOs   to  


update  the  DepEd  Ticketing  System  regularly.  

DepEd Computerization Program (DCP) Orientation Handbook Page 25


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 225
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


7.2. Monitors   the   DepEd   Ticketing   System   for   updates   on  
installation   concerns   from   the   Suppliers,   Recipient   APPENDIX 1
School,  Region  and  Division  ITOs  to  resolve  issues.  

 
 
 
C.3.3.   Responsibilities  
 
1. ASP   1.1. Responsible   for   setting-­‐up,   installation,   configuration  
and   testing   of   DCP   Packages   according   to   conditions  
specified  in  the  Contract.  
1.2. Ensure  updates  on  installation  concerns  to  the  Supplier.  

2. Supplier   2.1. Ensure   updates   on   installation   via   DepEd   Ticketing  


System  and/or  DCP/ICTS.  

3. Principal/School  Head   3.1. Ensure   School   Personnel   are   always   present   to   oversee  
and  document  the  installation  process.  

4. School  Property   4.1. Ensure   proper   documentation   of   the   installation  


Custodian  and  School   process.  
Personnel   4.2. Ensure   that   installation   is   done   according   to   the  
conditions  of  the  Contract.  
4.3. Responsible   for   escalating   updates   and   concerns   to   the  
right  person/s  and/or  office.  

5. Division  IT  Officer   5.1. Ensure   monitoring   of   installation   progress   and   assist   in  
resolving  concerns.  

6. Regional  IT  Officer   6.1. Ensure   monitoring   of   installation   progress   and   assist   in  
resolving  concerns.  

7. DCP/ICTS   7.1. Responsible   for   addressing   installation   concerns   with  


the  Supplier.  
7.2. Conduct   bi-­‐monthly   meeting   with   the   Supplier   for  
implementation  updates.  
7.3. Monitor  DCP  Ticketing  System  updates.  

 
 
 
C.4.   Training  of  School  Personnel  at  the  Recipient  Schools  
 
C.4.1.   Policies  
 

DepEd Computerization Program (DCP) Orientation Handbook Page 26


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 226
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


1. After   installation,   a   face   to   face   training   shall   be   provided   to   the   recipient   school  
(duration   of   training   varies   depending   on   the   type   of   package   delivered   to  APPENDIX the   1
school).     The   school’s   designated   ICT   Coordinator,   Division   ICT   Coordinator   or   IT  
Officer  may  also  attend.  
2. Training   shall   be   done   during   school   hours,   unless   the   School   Head   and   teachers  
request  to  be  trained  after  school  or  teaching  hours.  
3. The   Training   course   should   be   recorded   (video/photo)   by   the   School   personnel   for  
documentation  and  future  reference;  
4. Installed  DCP  Package  in  the  school  will  be  used  for  the  face  to  face  training.  
5. The   Supplier   should   provide   the   materials   such   as   training   manuals   (in   soft   and   hard  
copies),  videos  presentations,  etc.  that  will  be  used  during  the  training  per  recipient  
school;  
6. Training   Manuals   in   hardcopies   shall   be   provided   by   the   Supplier   per   recipient  
school.  
7. The   training   should   cover   all   topics   indicated   in   the   Training   Checklist   (see   Appendix  
6)   provided   by   DCP/ICTS,   otherwise,   the   checklist   won’t   be   signed   by   the  
participants.  
8. Training   checklist   should   be   signed   by   the   participants   after   the   conduct   of   the  
training.  
9. Training   is   centered   on   the   operation   and   maintenance   of   the   package   that   shall  
have  the  following  content  (if  applicable):  
• IT  Equipment  Orientation  
• Equipment  components  functionalities  
• Proper  installation  of  equipment  
• Training  on  Hardware  and  Software  maintenance  
• Hands-­‐on  Troubleshooting  /  system  restoration  and  backup  
• Training  on  Basic  Software  and  Hardware  of  Host  PC    
• Training  on  Classroom  Management  Tool    
• Orientation  on  the  Warranty  and  Helpdesk  System  reporting  procedure  
 
 
C.4.2.   Procedures  
 

1. Principal/School  Head   1.1. The   Principal/School   Head   selects   a   minimum   of   three  


(3)   school   personnel/representatives   to   participate   in  
the  training  course  provided  by  the  Supplier’s  ASP;  
1.2. Assign   somebody   to   document   the   training   course  
(photo/video  coverage)  for  future  reference.  
1.3. After   the   completion   of   the   training,   the   school  

DepEd Computerization Program (DCP) Orientation Handbook Page 27


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 227
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


Principal/authorized   representative   signs   the   training  
checklist   certifying   that   the   training   of   school  
APPENDIX 1
personnel/representatives  has  been  completed.  
1.4. A  copy  of  the  signed  Training  Checklist  must  be  given  to  
the   Supplier/ASP   as   a   requirement   for   payment  
purposes.    

2. School  Personnel  to  be   2.1. The   school   personnel/representatives   fills-­‐up   the  
trained   attendance   sheet   that   forms   part   of   the   Training  
Checklist.    
2.2. As   proof   of   attendance,   attendees   are   advised   to  
prepare  beforehand  a  photocopy  of  their  DepEd/School  
ID   (front   and   back)   with   signature   which   will   be  
submitted  to  the  ASP  for  documentation  purposes.  

3. Division  IT  Officer   3.1. Gathers   concerns   encountered   during   training   done   by  
the  ASPs  for  future  reference  in  accomplishing  report  for  
the  Regional  ITO  and  DCP/ICTS.  
3.2. Provides   assistance   to   recipient   schools   with   regard   to  
training  issues.  

4. Regional  IT  Officer   4.1. Provides   assistance   to   Division   ITOs   and   recipient  
schools  with  regard  to  training  issues.  

5. DCP/ICTS   5.1. Discusses   with   Supplier   concerns   with   regard   to  


installation.  

6. Supplier/ASP   6.1. Provides   Training   Materials   (Manual,   Training   Checklist,  


Attendance  Sheet)  for  the  training  course.  
6.2. Uses   the   DCP   Package/equipment   during   training   to   test  
the  capabilities  of  the  said  equipment.  
6.3. Collects  all  the  necessary  documents  that  were  filled-­‐up  
by   the   participants   which   will   serve   as   attachment   for  
the  Supplier.  

 
 
 
C.4.3.   Responsibilities  
 

1. Principal/School  Head/     1.1. Coordinate   with   the   ASP   with   regard   to   the  
proceedings  of  the  training  course.  
1.2. Ensure  that  the  training  is  conducted  according  to  the  
TOR.  
1.3. Ensure  availability  of  venue  &  attendees.  

DepEd Computerization Program (DCP) Orientation Handbook Page 28


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 228
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


1.4. Assign  somebody  to  document  (Photo/video  coverage)  
the  actual  training  activity  for  future  reference.   APPENDIX 1
1.5. Ensure   that   all   forms   (attendance   sheet,   training  
checklist,   etc.)   have   been   properly   and   completely  
filled-­‐up  by  the  participants.  
1.6. Remind   the   participants   to   provide   a   photocopy   of  
their  School/DepEd  IDs  (front  and  back)  to  the  ASP.  

2. School  Personnel  to  be   2.1. Ensure   to   fill-­‐up   the   attendance   sheet   and   training  
Trained   checklist.  
2.2. Inform   the   School   Head/Principal   with   regard   to   the  
proceedings  of  the  training.  

3. Division  IT  Officer   3.1. Provide  assistance  to  the  recipient  schools,  Supplier  and  
ASPs   in   resolving   concerns   encountered   during   the  
training  of  the  school  personnel.  
3.2. Submit   progress   reports   and   issues   encountered   during  
the  training  of  school  personnel  to  the  Regional  ITO.  

4. Regional  IT  Officer   4.1. Monitor   training   concerns   collected   from   the   Division  
ITOs  for  consolidation  and  to  be  reported  to  DCP/ICTS.  
4.2. Submit   bi-­‐monthly   progress   implementation   and   issues  
for  the  region  and  DCP/ICTS;  
4.3. Provide   technical   assistance   to   Division   ITO   for   the  
resolution  of  issues  on  the  training  course.  

5. DCP/ICTS   5.1. Monitor   Supplier   for   implementation   progress   and  


ensure  prompt  resolution  of  issues/challenges.  

6. Supplier   6.1. Provide   bi-­‐monthly   progress   deployment   report   to  


DCP/ICTS  including  training  of  school  personnel  issues;  
6.2. Ensure  that  the  training  course  is  done  according  to  the  
Terms  of  Reference  (TOR)  and  Training  checklist.  
6.3. Provide   training   materials   that   will   be   used   for   the  
training  of  school  personnel  who  will  take  charge  of  the  
computer  laboratory.  

 
 
C.5.   Acceptance  of  DCP  Packages  at  the  Recipient  Schools  
 
C.5.1.   Policies  
 
1. All   forms/documents   used   during   delivery,   inspection   and   installation   (training  
included)  shall  be  completely  accomplished  and  signed.  

DepEd Computerization Program (DCP) Orientation Handbook Page 29


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 229
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


2. When   signing   documents,   indicate   full   names   (readable)   with   corresponding  
designations  and  the  current  date.    
APPENDIX 1
3. After   the   delivery,   inspection,   installation   and   training   have   been   conducted   and  
completed   by   the   Supplier,   Forwarder   and   Authorized   Service   Partner   (ASP),   the  
School   Inspectorate   Committee   shall   sign   the   Inspection   and   Acceptance   Report,  
prior  to  the  final  acceptance  by  the  School  Property  Custodian.  
4. The   School   Property   Custodian   shall   have   the   final   acceptance   documents   (i.e.  
Delivery   Receipt,   Inspection   and   Acceptance   Report   (IAR)   and   Training   Checklist)  
photocopied/scanned  as  it  will  serve  as  the  Schools  temporary  copy.  
 
 
C.5.2.   Procedures  
 

1. School  Inspectorate   1.1. Signs   IAR   after   the   delivery,   inspection   and   installation  
Team   (training   included)   have   been   conducted   and  
completed.  

2. School  Property   2.1. Affixes  his/her  printed  name,  signature  and  date  on  the  
Custodian  or   final   acceptance   (including   the   Delivery   Receipt,   IAR   and  
Authorized   Training  Checklist).  
Representative   2.2. Returns   original   copies   (with   complete   signatures   of  
concerned   personnel)   of   the   said   documents   must   be  
returned  to  the  Supplier/ASP  for  payment  purposes.  
2.3. Informs   the   Division   IT   Officer   on   the   status   of   the  
acceptance  proceedings.  
2.4. Furnish   the   Division   IT   Officer   a   copy   of   the   Final  
Acceptance   Documents   for   recording   and   future  
reference.  

3. Division  Supply  Officer   3.1. Assists   recipient   schools   with   regard   to   Final   Acceptance  
issues;  and  
3.2. Reports  findings  to  Regional  ITOs  and  DCP/ICTS;  
3.3. Records  the  delivery  to  their  Property  Card  or  Stock  Card  
and   eventually   in   the   Inventory   Report   to   include   the  
items   as   Property,   Plans   and   Equipment   (PPE)   or  
Inventory  Items.  

4. Regional  IT  Officer   4.1. Assists  Division  ITOs  and  recipient  schools  with  regard  to  
Final  Acceptance  issues.  

5. DCP/ICTS   5.1. Discuss   with   Supplier   issues   with   regard   to   the   Final  
Acceptance  of  the  DCP  Package.  

6. Supplier/ASP   6.1. Inform   the   Principal/School   Head,   Property   Custodian,  


School   Inspectorate   Team,   etc.   of   pending   issues/  
concerns   that   needs   to   be   addressed   in   order   for   the  

DepEd Computerization Program (DCP) Orientation Handbook Page 30


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 230
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


Final  Acceptance  be  accomplished.  
APPENDIX 1
6.2. Collect   the   completely   filled-­‐up   and   signed   Delivery  
Receipt,  IAR  and  Training  Checklist.  
6.3. Submit   all   forms/documents   pertaining   to   the   Final  
Acceptance  of  the  DCP  Packages  and  submit  to  DCP/ICTS  
to  facilitate  payment.  
6.4. Report   project   implementation   status   to   DCP/ICTS,  
Regional  and  Division  ITOs.  

 
 
C.5.3.   Responsibilities  
 

1.  School  Inspectorate   1.1. Ensure   that   the   delivery,   inspection   and   installation  
Team   (training  included)  have  been  conducted  and  completed  
before  signing  the  IAR.  

2. School  Property   2.1. Ensure  that  all  the  forms  are  signed  by  respective  school  
Custodian  or   personnel.  
Authorized   2.2. Ensure   that   the   School   has   a   copy   (temporary)   of   the  
Representative   Final  Acceptance  documents.  
2.3. Ensure   that   a   copy   of   the   Final   Acceptance   documents  
(temporary)  to  the  Division  Office.  

3. Division  Supply  Officer   3.1. Provide  the  Regional  ITO  copies  of  all  forms/documents  
pertaining  to  the  Final  Acceptance  of  the  DCP  Packages  
in  the  recipient  schools.  
3.2. Provide  copy  of  the  Final  Acceptance  documents  to  the  
Division  Supply  Officer  for  recording  purposes.  

4. Regional  IT  Officer   4.1. Provide  assistance  to  Division  ITOs  when  needed.  
4.2. Consolidate  all  forms/documents  pertaining  to  the  Final  
Acceptance  of  the  DCP  Packages  for  future  reference.  

5. DCP/ICTS   5.1. Consolidate   and   check   as   to   the   completeness   of   all  


forms/documents   pertaining   to   the   Final   Acceptance   of  
the  DCP  Packages  to  facilitate  payment.  
5.2. Meet  with  Supplier  to  discuss  other  matters  with  regard  
to  deployment  DCP  Packages.  

6. Supplier   6.1. Consolidate   all   forms/documents   pertaining   to   the  


Final   Acceptance   of   the   DCP   Packages   and   submit   to  
UNDP  to  facilitate  payment.  
6.2. Provide  progress  reports  to  DCP/ICTS.  

DepEd Computerization Program (DCP) Orientation Handbook Page 31


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 231
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


 

D. POST  DEPLOYMENT/AFTER  SALES  SUPPORT   APPENDIX 1

 
D.1.   Recording  the  Receipt  of  DCP  Packages  
 
D.1.1.       Policies  
 
1. To   facilitate   recording   of   the   DCP   Package,   the   Supplier   must   submit   complete,   in  
order   and   properly   signed   Final   Acceptance   documents   (i.e.   Delivery   Receipt,  
Inspection  and  Acceptance  Report  and  Training  Checklist).  
2. Final  Acceptance  documents  will  be  submitted  by  DCP/ICTS  to  the  following  offices  
for  recording/payment:  
Final  Acceptance  Docs   Copy  1   Copy  2   Copy  3  

Delivery  Receipt  

Inspection  and   Accounting  Division   DCP/ICTS     Asset  Management  


Acceptance  Report  (IAR)   DepEd  CO   DepEd  CO   Division  –  DepEd  CO  

Training  Checklist  

 
3. Asset  Management  Division  –  DepEd  CO  will  generate  the  Property  Transfer  Report  
(PTR)  formerly  known  as  the  ‘Invoice  Receipt  of  Property  (IRP)’  (see  Appendix  7)  for  
Inventory  Recording  of  the  Division  Offices.  
4. Accounting   Division   –   DepEd   CO   will   generate   the   Journal   Entry   Voucher   (JEV)   which  
completes  the  recording  of  the  DCP  Packages.  
 
 
D.1.2.       Procedures  
 

1. Supplier   1.1. Submits   to   UNDP   all   consolidated   Final   Acceptance  


documents   (i.e.   Delivery   Receipt,   IAR   and   Training  
Checklist)   to   facilitate   recording   and   payment   of   DCP  
Package.  

2. UNDP   2.1. Submits   to   DCP/ICTS   all   consolidated   Final   Acceptance  


documents   (i.e.   Delivery   Receipt,   IAR   and   Training  
Checklist)  provided  by  the  supplier.  

3. DCP/ICTS   3.1. Reviews/re-­‐checks   all   submitted   Final   Acceptance  


documents   (i.e.   Delivery   Receipts,   Inspection   and  
Acceptance   Reports   (IAR)   and   Training   Checklists)   by   the  
Supplier  for  completeness.  

DepEd Computerization Program (DCP) Orientation Handbook Page 32


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 232
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


3.2. Ensures   that   all   Final   Acceptance   documents   are   in  
order,  Copy  1  will  be  sent  to  the  Accounting  Division  to  
APPENDIX 1
facilitate   payment,   Copy   2   will   remain   with   DCP/ICTS  
and   Copy   3   will   be   sent   to   the   Asset   Management  
Division  (AMD)  to  facilitate  recording.    

4. Asset  Management   4.1. Upon   receipt   of   the   Copy   3   of   the   Final   Acceptance  
Division  (AMD)  –  DepEd   documents,   AMD   starts   generating   the   Property  
CO   Transfer   Report   (PTR)   which   will   then   be   forwarded   to  
the   concerned   Division   Offices   for   Inventory   Recording  
by  the  Division  Supply  Officer.  

5. Division  Office  (DO),   5.1. Upon  acceptance  of  the  PTR,  the  Division  Supply  Officer  
Division  Supply  Officer   records   the   receipt   of   materials   and   equipment   and  
and  Schools  Division   include  it  in  the  inventory  of  the  Division  Office.  
Superintendent  (SDS)   5.2. After   recording,   the   PTR   shall   be   signed   by   the   Schools  
Division  Superintendent  (SDS)  and  then  sent  back  to  the  
Accounting   Division   –   DepEd   CO   for   generation   of   the  
Journal  Entry  Voucher  (JEV).  
5.3. At   the   time   when   the   processed   JEV   arrives,   a   copy   of  
which   (together   with   the   finalized   PTR)   will   be   sent   to  
the  respective  schools  (if  considered  to  be  Implementing  
Units   (IUs)).     If   not,   the   JEV   and   PTR   will   stay   with   the  
Division  Office.  

6. Accounting  Division  –   6.1. Upon   receipt   of   the   signed   PTR   by   the   SDS,   the  
DepEd  CO   Accounting   Division   will   process   the   documents   and  
generate   a   Journal   Entry   Voucher   (JEV)   then   forwarded  
to  the  Division  Office.  

 
 
 
D.1.3.      Responsibilities  
 

1. Supplier   1.1. Ensure   that   all   consolidated   Final   Acceptance  


documents   (i.e.   Delivery   Receipts,   Inspection   and  
Acceptance   Reports   (IARs)   and   Training   Checklists   are  
complete  and  in  order.  

2. UNDP   2.1. Ensure  that  all  Final  Acceptance  documents  are  in  order  
and  forward  the  corresponding  copies  to  DCP/ICTS.  

3. DCP/ICTS   3.1. Ensure  that  all  Final  Acceptance  documents  are  in  order  
and   forward   the   corresponding   copies   to   respective  
offices  for  recording  purposes.    

DepEd Computerization Program (DCP) Orientation Handbook Page 33


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 233
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


4. Asset  Management   4.1. Ensure   the   generation   of   the   correct   Property   Transfer  
Division  (AMD)  –  DepEd   Report  (PTR)  to  be  forwarded  to  the  concerned  Division  
APPENDIX 1
CO   Offices   for   Inventory   Recording   by   the   Division   Supply  
Officer.  

5. Division  Supply  Officer   5.1. Ensure   the   proper   recording   of   the   IRP   to   facilitate   the  
and  Schools  Division   processing  of  the  Journal  Entry  Voucher  (JEV).  
Superintendent  (SDS)   5.2. Ensure  that  respective  schools  (IUs)  receive  copies  of  the  
JEV  together  with  the  finalized  IRP.  

6. Accounting  Division  –   6.1. Ensure   that   the   PTR   has   been   signed   by   the   SDS   to  
DepEd  CO   finalize   the   JEV   and   forward   it   back   to   the   Division  
Office.  

 
 
D.2.   Accountability,  Utilization  and  Warranty  of  DCP  Packages  
 
D.2.1.     Policies  
 
1. On   accountability,   the   Asset   Management   Division   (AMD)   of   the   Department   of  
Education   require   that   only   those   holding   “Permanent”   positions   should   be   issued  
Equipment,   Furniture   and   Office   Supplies   (in   this   case   the   DCP   Package)   through   a  
Property   Acknowledgement   Receipt   (PAR)   formerly   known   as   the  
‘Acknowledgement  Receipt  of  Equipment  (ARE)’  (see  Appendix  8).      
In  case  that  the  Teacher/s-­‐In-­‐Charge  is  not  holding  a  ‘Permanent’  position,  the  PAR  
must   be   issued   to   an   authorized   school   personnel   with   a   ‘Permanent’   position   and  
the   name   of   the   Teacher/s-­‐In-­‐Charge   of   the   computer   laboratory   be   indicated   in   the  
details  of  the  PAR.  
2. In  the  event  School  Personnel  with  any  accountability  to  the  DCP  package  (including  
its  contents)  will:  
• Be  reassigned  to  another  department  within  the  same  school  
• Be  reassigned  to  another  institution  other  that  the  school  being  served  
• Be  discharged  from  the  service  
• Resign  or  retire  from  the  service  
• Travel  within  the  country  or  overseas  
 
The  said  individual  shall  turnover  the  accountability  of  the  DCP  package  (including  its  
contents)   to   another   authorized   School   Personnel   in   coordination   with   the   School  
Property  Custodian  and  Division  Supply  Officer  prior  to  the  issuance  of  a  certification  
that  the  person  has  been  cleared  of  all  accountabilities  pertaining  to  tangible  assets.  
 

DepEd Computerization Program (DCP) Orientation Handbook Page 34


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 234
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


As  for  School  Personnel  who  have  passed  away,  the  same  procedure  shall  apply  but  
the  accountable  person  will  then  be  represented  by  next  of  kin  or  a  companion.   APPENDIX 1
 
3. The  DCP  Package  is  intended  for  the  use  of  the  Teacher/s-­‐In-­‐Charge  and  students  of  
the  computer  laboratory  and  should  only  be  used  for  school-­‐related  activities.  
4. DCP  Packages  should  be  accompanied  with  guidelines  on  proper  utilization.  
5. DCP   Packages   are   accompanied   with   a   three   (3)   year   comprehensive   and   on-­‐site  
warranty  for  the  whole  IT  equipment  package  including  networking  peripherals  and  
for   operation   &   maintenance   of   all   licensed   software   products,   unless   otherwise  
indicated  in  the  contract.      
6. The  projector  lamps  and  printer  consumables  included  in  the  package  are  provided  
with   a   one   (1)   year   warranty,   unless   otherwise   indicated   in   the   contract.   The  
battery  of  wireless  pen  for  digitizer/pen  tablet  is  not  part  of  the  requested  warranty.    
7. The  warranty  period  shall  commence  upon  final  acceptance  by  the  School  Property  
Custodian.  
8. During   the   warranty   period,   only   the   representatives   of   the   Supplier/Authorized  
Service   Center   are   allowed   to   open/diagnose/repair   and/or   replace   the   defective  
items/equipment.  
9. To  prevent  voiding  (canceling)  the  warranty  of  the  items/equipment,  adhere  to  the  
following  guidelines:  
• Avoid  exposure  to  liquids  and  excessive  moisture.  
• Avoid  introduction  of  external  power  source  aside  from  those  found  within  
the  computer  laboratory.  
• Unauthorized  opening  and  repair  from  third  party  service  center/personnel.  
• Prevent  damage  caused  by  unauthorized  modification  of  parts.  
 
 
D.2.2.       Procedures  
 

1. Principal/School  Head   1.1. Assigns  Teacher/s-­‐In-­‐Charge  of  the  Computer  Laboratory  


who  will  utilize  and  be  accountable  for  the  DCP  Package.  

2. School  Property   2.1. Prior   to   the   issuance   of   the   PAR,   look   into   the   position  
Custodian/Division   status   of   the   assigned   Teacher/s-­‐In-­‐Charge   if  
Supply  Officer   ‘Permanent’  or  not.  
2.2. If   ‘Permanent’   issue   the   PAR   in   his/her   name.    
Otherwise,   issue   the   PAR   to   an   authorized   school  
personnel   and   indicate   in   the   details   of   the   PAR   the  
personnel   assigned   as   Teacher/s-­‐In-­‐Charge   of   the  
computer  laboratory  containing  the  DCP  Package.  
2.3. When   school   personnel   with   accountability   to   the   DCP  

DepEd Computerization Program (DCP) Orientation Handbook Page 35


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 235
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


Package   will   encounter   ‘Personnel   Movements’  
specified  in  Item  No.  3  of  the  Accountability,  Utilization  
APPENDIX 1
and  Warranty  of  DCP  Packages  –  Policies  Section  of  this  
Handbook  (or  passed  away),  turnover  the  accountability  
to   another   authorized   school   personnel   prior   to   the  
issuance   of   a   clearance   from   all   accountabilities  
pertaining  to  tangible  assets.  

3. School  ICT  Coordinator   3.1. Organize   a   meeting   with   school   faculty/personnel   and  
put  together  rules  and  regulations  in  the  utilization  and  
security  of  the  DCP  Package/Computer  Laboratory.  
3.2. Inform   all   School   Personnel   that   the   DCP   Package   shall  
only  be  stored  and  used  within  the  computer  laboratory.  
3.3. Put  up  posters/signs  with  regard  to  rules  and  regulations  
to  be  followed  in  using  the  computer  laboratory.  
3.4. Educate  the  computer  laboratory  users/students  on  the  
proper  way  of  using  the  equipment.  
3.5. Monitor  computer  laboratory  utilization/activities.    

4. Division  IT  Officer   4.1. Inform/remind   recipient   schools   on   the   proper  


utilization   and   maintenance   of   the   DCP   Package/  
Computer  Laboratory.  
4.2. Monitor  maintenance  schedules  and  warranty  coverage  
of  all  DCP  Packages.  

5. Supplier/Authorized   5.1. Keep   a   record   of   the   warranty   coverages   of   all   DCP  


Service  Center   recipient  schools.  

 
 
 
D.2.3.       Responsibilities  
 

1. Principal/School  Head   1.1. Appoint   School   Personnel   for   the   utilization   and  
accountability  of  the  DCP  Package.  

2. School  Property   2.1. Ensure   the   proper   issuance   of   the   ARE   to   school  
Custodian/Division   personnel  and  inform  them  of  their  responsibilities.  
Supply  Officer   2.2. Ensure   that   all   necessary   steps   have   been   taken   before  
issuance  of  clearance  from  all  accountabilities.  
2.3. Ensure   to   keep   track   of   warranty   coverage   of   DCP  
Package.  

3. School  ICT  Coordinator   3.1. Ensure   to   educate   all   school   personnel   and   computer  
laboratory   users   on   the   proper   use   of   the   computer  

DepEd Computerization Program (DCP) Orientation Handbook Page 36


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 236
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


laboratory.  
3.2. Oversee  computer  laboratory  activities.   APPENDIX 1
4. Division  IT  Officer   4.1. Oversee  operations  of  all  computer  laboratories  of  DCP  
recipient  schools.  

5. Supplier/Authorized   5.1. Ensure   to   keep   track   of   warranty   coverage   of   DCP  


Service  Center   Packages  in  schools.  

 
 
D.3.   Maintenance,  Troubleshooting  and  Helpdesk  Support  
 
D.3.1.   Policies  
 
1. Supplier   shall   maintain   the   IT   equipment   to   be   functional   and   in   good   running  
condition   as   a   whole   package   by   providing   post   implementation   support   and  
services  including:  
• Operations  and  management  of  all  hardware  and  licensed  software  products  
provided  by  the  supplier.  
• Setting-­‐up   and   managing   Helpdesk   Support   that   shall   accommodate   and  
process   all   queries   and   troubleshooting   calls   within   applicable   business  
hours  and  business  days.  
• Helpdesk   Support   shall   process   the   recipient’s   immediate   hardware   or  
software  concerns.    Inquiries  coming  from    the  SMS  ticketing  system  shall  be  
addressed  accordingly.  
• Deployment  of  support  technicians  for  maintenance,  troubleshooting,  repair  
and  replacement  of  defective  items/equipment  purposes.  
• A  three  (3)  day  guarantee  to  repair  the  unit/s  upon  receipt  of  request.  
• Ensure   availability   of   required   spare   parts   of   hardware   items   for   quick  
response/resolution  time.  
• In  case  unit/s  cannot  be  repaired  within  the  three  (3)  day  guarantee  period,  
the   unit/s   must   be   replaced   within   a   maximum   of   seven   (7)   calendar   days.    
Replacement   must   be   of   the   same   brand   and   specifications   and   shall   be  
installed  prior  to  the  pull-­‐out  of  the  defective  unit/s.  
• No   pull-­‐out   of   any   equipment   for   repair/replacement   shall   be   made   without  
written  authorization  from  the  Supplier  duly  approved  by  the  School  Head  or  
his/her  authorized  representative.  
• Support  Technicians  deployed  by  the  Supplier/Authorized  Service  Center  to  
resolve  problems  in  the  field  shall  issue  a  Field  Service  Report  (see  Appendix  
9)  to  the  recipient  school.  

DepEd Computerization Program (DCP) Orientation Handbook Page 37


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 237
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


• Submission  of  monthly  summary  reports  of  received,  resolved,  pending  and  
closed  issues  to  DCP/ICTS.   APPENDIX 1
 
2. Only   representatives   from   the   Supplier/Authorized   Service   Center   are   allowed   to  
open/diagnose/repair/replace  the  defective  (under  warranty)  items/equipment.  
3. To   protect   the   DCP   Package   from   physical   threats   (Ex.   Cable   breakage,   etc.),  
transfer  of  any  component/s  of  the  said  package  (i.e.  Host  PC,  network  switch,  etc.)  
from  one  place  to  another  without  approval  from  the  Division  IT  Officer  is  strictly  
prohibited.    
4. In   the   event   the   DCP   Package   setup   needs   to   be   relocated   to   a   new   building/  
computer   laboratory,   representatives   from   the   Supplier/ASP   are   the   only  
authorized  personnel  to  transfer  the  setup.    Supplier/ASP  may  charge  the  school  for  
the  services  rendered  (i.e.  labor,  materials,  etc.)  
5. Follow  Maintenance  and  Care  Tips  to  prolong  the  life  of  the  items/equipment.  
• Keep  equipment  clean  and  dust-­‐free.  
• Do  not  tamper  with  the  3-­‐prong  plugs  used  by  the  equipment,  instead,  use  
adaptors.  
• No  food  and  beverages  are  allowed  inside  the  computer  laboratory.  
• Keep  all  the  electronic  equipment  plugged-­‐in  the  UPS/AVR/Surge  Suppressor  
for  protection  against  sudden  power  fluctuations/outages.  
• Keep  the  UPS  charged.  
• Keep   the   equipment   in   its   original   configuration   and   avoid   installing  
unauthorized  and/or  unlicensed/pirated  software.  
 
6. School   should   keep   track   of   computer   laboratory   activities   and   maintenance  
schedules.  
 
 
D.3.2.   Procedures    
 

1. School  ICT  Coordinator   1.1. Inform  everybody  on  how  to  maintain  and  care  for  the  
items/equipment  inside  the  computer  laboratory.  
1.2. Monitor  computer  laboratory  activities.  
1.3. When   experiencing   hardware,   software,   network  
and/or   internet   (if   applicable)   breakdown   or   errors,  
record   the   date,   time   and   problem/s   encountered  
(include  error/notification  messages  if  present).    
1.4. Take  a  photo/video  of  the  problem/s  encountered.  
1.5. If  able,  restart/reboot  the  equipment.  

DepEd Computerization Program (DCP) Orientation Handbook Page 38


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 238
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


1.6. If   problem   still   persists,   prepare   the   following  
information  before  reporting  the  concern/s:   APPENDIX 1
• School  ID  
• School  Name  
• Division  
• Name   of   Person   who   will   report   the   problem/s  
encountered  
• Position  of  the  said  person  
• Mobile  number  
• Landline  number  (include  area  code)  
• Email  address    
• Problem/s   encountered   (include   error/notification  
messages  if  present).  
1.7. Record   the   complete   names   of   personnel   who   will  
attend  to  the  concerns.  
1.8. Contact  the  Helpdesk  Support  for  assistance.  
1.9. Upon   calling   the   Helpdesk   Support,   an   agent   will   ask  
questions   to   further   analyze,   isolate   the   problem  
encountered   and   give   probable   solutions   to   resolve   the  
problem.      
1.10. If   initial   actions   taken   to   resolve   the   problem   have  
failed,  a  Support  Technician  will  be  sent  to  the  recipient  
school   to   further   assess   and/or   repair   the   defective  
unit/equipment.     Repairs   should   not   exceed   three   (3)  
days.  
1.11. If   the   unit/s   cannot   be   repaired   within   three   (3)   days,  
the   school   the   unit/s   must   be   replaced   within   a  
maximum  of  seven  (7)  calendar  days.  
1.12. If   an   equipment/unit   is   to   be   pulled-­‐out   for  
repair/replacement,   a   written   authorization   from   the  
Supplier  shall  first  be  presented  to  the  School  Head  or  
his/her  representative  for  approval.  
1.13. Exchange   of   contact   numbers   between   the   recipient  
school   and   the   Support   Technician   is   required   just   in  
case  some  concerns  need  to  be  addressed.  
1.14. Ask  for  a  “Field  Service  Report”  which  will  serve  as  your  
record  of  the  transaction  made.  
1.15. In   case   the   Supplier/Authorized   Service   Center   fails   to  
resolve  problems  within  the  specified  timelines  and/or  
other   concerns   in   relation   to   troubleshooting   and  

DepEd Computerization Program (DCP) Orientation Handbook Page 39


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 239
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


helpdesk   support,   the   School   should   contact   the  
DCP/ICTS  at  the  DepEd  Central  Office  for  assistance.  APPENDIX 1

2. DCP/ICTS   2.1. Assist   schools   having   a   hard   time   following-­‐up   pending  


concerns  with  the  Supplier.  

3. Supplier/Authorized   3.1. Upon  receiving  trouble  calls,  the  helpdesk  support  agent  
Service  Center/   should   introduce   his/her   complete   name   then   gather  
Helpdesk  Support   the  following  information:  
• School  ID  
• School  Name  
• Division  
• Name  of  caller  
• Position  of  the  said  person  
• Mobile  number  
• Landline  number  (include  area  code)  
• Email  address    
• Problem/s   encountered   (include   error/notification  
messages  if  present).  
3.2. Make  an  initial  analysis  of  the  problem  encountered  and  
give  probable  solutions  to  resolve  the  problem.  
3.3. When   the   initial   actions   taken   to   resolve   the   problem  
have   failed,   inform   the   caller   that   the   matter/problem  
will   be   referred   to   an   Authorized   Service   Center   to  
deploy   support   technicians   to   the   site.     Repair   to   the  
unit/s  should  not  exceed  three  (3)  days.  
3.4. If   the   unit/s   cannot   be   repaired   within   three   (3)   days,  
the  unit/s  must  be  replaced  within  a  maximum  of  seven  
(7)  calendar  days.  
3.5. If   an   equipment/unit   is   to   be   pulled-­‐out   for  
repair/replacement,   a   written   authorization   from   the  
Supplier   shall   first   be   presented   to   the   School   Head   or  
his/her  representative  for  approval.  
3.6. Exchange   of   contact   numbers   between   the   recipient  
school   and   the   Support   Technician   is   required   just   in  
case  some  concerns  need  to  be  addressed.  
3.7. Provide   a   Field   Service   Report   to   the   recipient   school  
which  will  serve  as  the  record  of  the  transaction  made.  
3.8. When   DCP/ICTS   reports   to   the   Supplier   that   some  
schools   have   referred   information   that   they   have  
pending   concerns   with   regard   to   troubleshooting   and  
helpdesk   support,   the   Supplier   should   immediately  

DepEd Computerization Program (DCP) Orientation Handbook Page 40


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 240
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


resolve  all  issues.  
APPENDIX
 
1
 
D.3.3.   Responsibilities    
 

1. School  ICT  Coordinator   1.1. Ensure   that   all   computer   laboratory   users   follow  
maintenance   and   care   tips   to   prolong   the   life   of   the  
items/equipment.  
1.2. Document  computer  laboratory  activities  and  concerns.  
1.3. Ensure   that   specified   timelines   are   followed   to   address  
concerns  promptly.  
1.4. Ensure  that  documents  and  contact  information  needed  
in   relation   to   maintenance,   troubleshooting,   repair  
and/or   replacement   are   readily   available   and   shared  
between  parties  concerned.  
1.5. Escalate   to   DCP/ICTS   concerns   that   exceed   specified  
timelines.  

2. DCP/ICTS   2.1. Ensure   that   the   Supplier   will   give   high   priority   in  
handling   troubleshooting   and   helpdesk   concerns   that  
have  exceeded  specified  timelines.  

3. Supplier/Authorized   3.1. Ensure   that   all   concerns   in   relation   to   troubleshooting  


Service  Center/   and  helpdesk  support  are  acted  upon  promptly.  
Helpdesk  Support   3.2. Ensure  that  specified  timelines  are  followed  strictly.  
3.3. Give   high   priority   in   handling   concerns   that   have   gone  
beyond  specified  timelines.  

 
 
D.4.   Relief  from  Accountability  in  case  of  Loss  of  any  item  included  in  the  DCP  Package    
 
D.4.1.     Policies  
 
1. DCP   Packages   are   considered   Government   Property,   and   the   Commission   on   Audit  
(COA)  is  tasked  to  credit  the  loss  of  such  property  or  take  steps  on  requests  for  relief  
from   accountability.     Loss   of   Government   Property   could   be   attributed   to   the  
following  occurrences:  
• Lost  in  transit  
• Theft  or  Robbery/Hold-­‐up  
• Damaged  item  due  to  improper  use  

DepEd Computerization Program (DCP) Orientation Handbook Page 41


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 241
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


• Caused   by   natural   or   man-­‐made   disasters   (i.e.   typhoon,  
earthquake,  flood,  fire,  etc.)   APPENDIX 1
• Force  majeure  
2. Upon  discovery  of  property  loss,  immediately  report  the  concern  to  the  authorities  
for  immediate  investigation  and  determine  next  steps  to  be  taken.  
3. According  to  COA  Memorandum  No.  92-­‐751,  the  basic  notice  of  loss  has  to  be  filed  
immediately  by  the  accountable  official  after  the  discovery  of  the  loss.    Application  
for   relief   of   accountability   should   be   filed   with   the   Auditor   concerned   within   a  
reglementary  period  of  thirty  (30)  days  from  discovery/occurrence  of  the  loss.  
4. Also,   it   is   indicated   in   Section   2   of   P.D.   1445   (Government   Auditing   Code   of   the  
Philippines),   although   the   chief   or   head   of   any   government   agency   is   immediately  
and   mainly   accountable   for   all   government   property   and   funds   belonging   to   his  
agency,  answerable  civil  servants  under  him  should  be  oriented/re-­‐oriented  on  the  
scope  of  their  responsibility/accountability.    
5. In   case   of   property   loss,   the   Accounting   office/unit   should   coordinate   with   the  
DepEd  Central  Office  with  regard  to  booking-­‐up   and   someday   the   dropping   of   DCP  
items/equipment  from  the  books  of  accounts.  
6. Granting   or   denying   the   request   for   relief   of   property   accountability   depends   on  
evidence  presented.  
 
 
D.4.2.       Procedures  
 

1. Accountable   According   to   page   67   of   the   DepEd   Handbook   on   Property  


Person/School  Property   and  Supply  Management  (2013  Edition)  entitled  “Relief  from  
Custodian   Accountability   in   case   of   Loss   of   Government   Property”  
under   “Procedures   for   Relief   from   Accountability”   and  
officers   from   the   Asset   Management   Division   (AMD),   DepEd  
Central  Office:  
The  accountable  officer  shall:  
1.1. Report   immediately   to   the   Police/Fire   Chief/   Provincial  
Governor/Mayor   or   other   competent   authority   and   the  
Auditor   (in   coordination   with   the   School   Property  
Officer/  Custodian)  for  immediate  investigation;  
1.2. The   Division   IT   Officer   and   Accounting   Unit   must   be  
informed  of  the  incident  to  prepare  documents  needed  
for   possible   granting   of   request   for   relief   of  
accountability   and   dropping   the   lost   item/s   from   the  
books  of  accounts.  
1.3. Submit   within   thirty   (30)   days   an   application   for   relief   of  
accountability   to   COA   including   the   following  

DepEd Computerization Program (DCP) Orientation Handbook Page 42


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 242
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


documents:  
APPENDIX
1. Appendix   75   –   Report   of   Lost,   Stolen,   Damaged   or   1
Destroyed  Property  
2. Notarized   affidavit   of   Loss   executed   by   the  
accountable  officer  stating  the  following  facts;  
• Property  loss  and  its  value  
• Actual   date   in   which   the   absence   was   first  
noted.  
• Manner  of  loss  
• Efforts  put  forth  to  recover  the  same  
• Provisions   made   to   safeguard   the   property;  
and  
• Date   when   the   loss   was   reported   to   the  
auditor  and  police  authorities  
 
3. Joint   notarized   affidavit   of   two   (2)   disinterested  
persons   attesting   to   the   fact   and   circumstances  
about  the  loss.    In  case  it  is  not  possible  to  obtain  
the  statement  of  two  disinterested  individual  and  
only  one  is  available  or  none  at  all,  such  fact  shall  
be   set   forth   in   the   affidavit   of   the   person  
requesting  relief,  giving  the  reasons  thereof;  
4. The   final   police   report   showing   the   actions   that   were  
undertaken  to  recover  the  lost  property  including  
the   actions   to   apprehend   the   suspect/s   and   the  
present  status  of  the  case;  
5. Comments   and   recommendations   of   the   head   of  
office;  
6. Comments  and  recommendations  of  the  auditor;  
7. Certification   from   the   Police/Fire   Chief/   Provincial  
Governor/Mayor   or   other   competent   authority  
when   the   destruction   was   wrought   by   natural  
calamity  and/or  insurgency;  
8. The   Inspection   Report   on   the   extent   of   the   damage  
on  the  insured  government  property;  
9. The   evidence   on   the   immediate   issuance   of   the  
notice   of   loss   and   accountable   forms   as   required  
under   COA   Circular   No.   84-­‐233   dated   August   24,  
1984;  and    
10. Copy   of   the   acknowledgement   receipt   of   the  
equipment  or  government  property  that  was  lost.  

DepEd Computerization Program (DCP) Orientation Handbook Page 43


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 243
United  Nations  Development  Programme  (UNDP)  edition  

United Nations Development Programme (UNDP) edition


1.4. If  the  application  for  relief  of  accountability  falls  beyond  
thirty  (30)  days  from  the  date  of  property  loss,  COA  will  
APPENDIX 1
still  decide  whether  to  grant  or  deny  the  request.  

2. Division  IT  Officer/   2.1. Upon   receipt   of   the   incident   report   accompanied   with  
Accounting  Unit/   request  for  relief  of  accountability  (including  supporting  
Schools  Division   documents)   from   the   accountable   officer   and   school  
Superintendent   involved,   the   Division   IT   Officer   must   inform   the  
Accounting  Unit  of  the  incident.  
2.2. A   letter   addressed   to   COA   and   signed   by   the   Schools  
Division  Superintendent  recommending  the  accountable  
officer  be  relieved  of  accountability  must  be  provided.  
2.3. When   COA   has   granted   the   request   for   relief   of  
accountability  of  the  accountable  officer,  the  Accounting  
Unit  must  coordinate  with  the  Accounting  of  the  DepEd  
Central   Office   for   dropping   the   lost   item/s   from   the  
books  of  accounts.  
2.4. Provide  the  DCP/ICTS  a  copy  of  the  incident  report  and  
COA   report   granting   the   accountable   officer   relief   of  
accountability.  

3. DCP/ICTS   3.1. Upon   receipt   of   a   copy   of   the   incident   report   and   COA  
report   on   the   granting   of   relief   of   accountability,  
DCP/ICTS   will   review   the   school’s   eligibility   and   include  
in  future  batches  for  the  DCP.  

 
 
D.4.3.       Responsibilities  
 

1. Accountable   1.1. Ensure   the   immediate   reporting   of   the   incident   to  


Person/School  Property   authorities  concerned.  
Custodian   1.2. Ensure   the   preparation   of   an   incident   report   and  
request  for  relief  of  accountability.  

2. Division  IT  Officer/   2.1. Ensure   the   immediate   reporting   of   the   incident   to  
Accounting  Unit/   authorities  concerned.  
Schools  Division   2.2. Ensure   the   provision   of   all   documents   needed   by   the  
Superintendent   authorities.  

3. DCP/ICTS   3.1. Ensure   the   inclusion   of   the   school   in   future   batches   of  


the  DCP.  

 
 
 

DepEd Computerization Program (DCP) Orientation Handbook Page 44


DepEd Computerization Program (DCP) Orientation Handbook Page
Page 244
United Nations Development Programme (UNDP) edition

United Nations Development Programme (UNDP) edition

APPENDIX 1

APPENDICES

Page
Page 245
DepEdDepEd Computerization
Computerization Program
Program (DCP)
(DCP) Orientation
Orientation Handbook
Handbook Page 1
United  Nations  Development  Programme  (UNDP)  edition  
 
 
APPENDIX  United
1   Nations Development Programme (UNDP) edition
 
APPENDIX 1

 
 

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
 
APPENDIX  
United Nations Development Programme 2  
(UNDP) edition

 
  APPENDIX 1
 

 
Republic  of  the  Philippines  
DEPARTMENT  OF  EDUCATION  

INSPECTION  AND  ACCEPTANCE  REPORT  


 

Name  of  School:    _____________________________________________      School  ID:        


 
IAR  No:  1560813AR-­‐        Date:            
 

DCP  Batch  No.  38   Supplier:     Planson  International   UNDP  PO:   PHL10-­‐0000037178  
 
Item   Qty   Description  
Required  
Dell  Vostro  3900  Desktop  Computer  
LAN  Support:  On  Board  10/100/1000  Mbps  
I/O  Ports:  6  USB  Ports  (2x  USB  3.0,  4x  USB  2.0),  2x  SATA,  LAN,  
2x  PS2,  Mic  and  Headphones  Jacks,  VGA,  HDMI  
Audio:  High  Definition  (HD)  Audio  System  
Video:  Integrated:  Intel  HD  Graphics  
Microprocessor:  Intel  i5-­‐4460  
Base  Frequency:  3.2  GHz,  Cache:  6MB  L3,  No.  of  Cores:  4  
Memory:  1  x  8GB  DDR3  (Expandable  to  16GB)  
Hard  Disk:  500GB  7200  rpm  (SATA)  
Dell  USB  Keyboard  –  US  English  layout,  Dell  USB  Optical  Mouse  
Pre-­‐installed  Software  and  Applications:  
Windows  10  “Shape  the  Future”,  Microsoft  LOE  provided  by  DepEd  
NetSupport  School  Classroom  Management  Software  
1a   51  each  
E-­‐Learning  Materials  Provided  by  DepEd  
DepEd  Logo  Installed  in  the  PC  Bios,  Logo  Design  in  Softcopy  Provided  by  DepEd  
One  Step  Recovery  Key  (F1  to  F12)  
Copy  of  Recovery  Image  in  DVD  Format  to  be  Provided  for  Each  Recipient  
School  and  One  Master  Copy  for  DepEd  Central  Office  
HDD  Partitioned  in  Two  Drives:  Drive  C  (System)  and  Drive  D  (Data).  
Approximate  Hard  Disk  Partitioning:  
•  10%  Per-­‐Installed  Recovery  Partition,  Not  Active,  Primary,  Hidden  
•  40%  System  And  Software,  Primary,  Active  
•  40%  Data  Logical  
•  10%  Pre-­‐Installed  Image  In  Standard  Dvd  Size,  Iso  Format,  Hidden  
Certifications,  Regulations  and  Standards:  
Motherboard  Will  Bear  A  Visible  Manufacturer  Serial  Number  
Iso  9001:2008  Certified,  Iso  14001:2004  Certified  

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
Ecolabel  Conforming  to  Iso  14024:1999,  Ecma  370  or  Equivalent  
Dell  3-­‐Year  ProSupport  Onsite  Warranty,  Onsite  
United Next   Business  
Nations Day  To  
Development Programme (UNDP) edition
3  Business  Days  Depending  On  School  Location  
Dell  3-­‐Year  ProSupport  24/7  Technical  Support,  Phone  And  Remote  Troubleshooting   APPENDIX 1
Dell  E1916HV  18.5"  WLED  Monitor  
18.5"  Anti-­‐Glare  WLED  Display  
    HD  (1366  x  768)  Optimal  Resolution  
16:9  Widescreen  Aspect  Ratio  
5:4  Aspect  Ratio  Available  at  1280x1024  Resolution  
VGA  Connectivity  
Epson  EB-­‐X04  LCD  Projector  
Type:  LCD  
Lumens:  2800  
Native  Resolution:  XGA  
Contrast  Ratio:  15,000:1  
I/O  Interfaces:  VGA,  Composite  Video,  HDMI,  USB  (Display),  
2   1  each  
Remote  Control,  USB  Cable  (Projector  to  Laptop),  10m  VGA  Cable,  
Power  Cable,  Laser  Pointer  User’s  Manual  (CD)  
Required  Certifications,  Regulation  and  Standards  
ISO  9001:2008  Certified  
ISO  14001:2004  Certified  
Compliant  with  ISO/IEC  21118  
Meki  TR-­‐AV-­‐70  70"  x  70"  Tripod  Projection  Screen  
Pressed  Rust  Proof  Metal  Coating  with  Roast  Paint  and  ABS  Cap  
Pressed  Rust  Proof  Steel  Plate  Tripod;  Stable  and  Easy  to  Use  
Adjustable  Screen  Height  and  Angle  of  Depression  Setting  
3   1  each  
3  Points  of  Keystone  Correction  
Matte  White  Material  with  1  Inch  Black  Borders  
Effective  Viewing  Angle  
Fast,  Easy  Setup  with  the  Innovative,  Patent-­‐Pending  Design  
F&D  A180X  Audio  Speakers  
Satellite  Speaker  Power:  14  Watts  RMS  Per  Channel  (2  Channels)  
Subwoofer  Power:  14  Watts  RMS  
4   1  each   Frequency  Response:  35Hz  ~  20kHz  
Signal-­‐to-­‐Noise  Ratio  (SNR):  70Db  
Others:  Supplied  with  AC  adapter  and  Universal  Plug  Adapter  
Connections:  3.5  mm  Jack  or  Bluetooth  
APC  Back-­‐UPS  BX1100LI-­‐MS  Uninterruptible  Power  Supply  (UPS)  
Capacity:  550  Watts  /  1100  VA  
Input:  
Voltage  range:  150-­‐290  Vac  
Frequency  range:  50-­‐  60Hz  
Output:  
(2)  IEC  320  C13    (Battery  Backup  and  Surge  Protection).  
5   51  each  
(4)  Universal  Sockets  (Battery  Backup  and  Surge  Protection).  
Nominal  Output  Voltage:  230V  
Input  Frequency:  50-­‐60Hz  
Communication  and  Management:  
LED  Status  Display  with  On  Line:  On  Battery  
Audible  Alarm  When  on  Battery  Mode  and  When  Indicating  Low  Battery  
Replaceable  Fuse  Provides  Overload  Protection  

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
Certifications,  Regulations  and  Standards:  
Product  certification:  CE   United Nations Development Programme (UNDP) edition
ISO  9001:2008  Certified  
ISO  14001:2004  Certified   APPENDIX 1
D-­‐Link  DGS-­‐1016D  16-­‐Port  Gigabit  Unmanaged  Networking  Switch  
Number  of  Ports:  16  
6   4  each  
Port  speed:  10/100/1000Mbps  Unmanaged  
Certifications:  FCC  Class  A,  ICES-­‐003  Class  A,  CE  Class  A,  CB,  cUL  
Epson  L360  Multifunction  3-­‐in-­‐1  Inkjet  Printer  
Multifunction:  printing,  copying  and  scanning  
Color  printing,  A4  size  
Ink  Technology:  Ink  Tank  System  built-­‐in  within  the  printer  (proprietary)  
7a   1  set   Print  and  Copy  Technology:  complies  with  ISO/IEC  24734  standards  
Scan  Technology:  Flatbed,  up  to  600dpi  
Certifications,  regulation  and  standards:  
ISO  9001:2008  Certified  
ISO  14001:2004  Certified  
Additional  Set  of  Ink  Cartridges  
In  addition  to  the  set  that  comes  bundled  with  the  printer  
Consists  of  1  each:  
7b   1  set   Epson  T664200  Cyan  Ink  Cartridge  
Epson  T664300  Magenta  Ink  Cartridge  
Epson  T664400  Yellow  Ink  Cartridge  
Epson  T664100  Black  Ink  Cartridge  
Genius  MousePen  i608X  6"  x  8"  Graphics  tablet  (Only  for  176  Schools)  
Active  Screen  Size:  6"  x  8"    Working  Area  for  Drawing  and  Handwriting  
Total  Dimensions:  26.4  x  30  x  2.44  cm  
Pressure  Sensitivity:  1,024  level  
Interface:  USB  Port  
8   26  each   Resolution:  2560  LPI  
Peripherals:  Cordless  Pen,  Cordless  Mouse,  Software  (Paint  Net  /  Pen  ToolBar)  
Included  Package:  Two  Pen  tips,  AAA  Batteries  for  Pen  and  Mouse  
Software  Included:  Drivers  for  Windows  and  Mac  OS  
Compatible  OS:    Microsoft  Windows  7,8,10  or  latest  
Manuals  to  be  included:  Quick  Guide  and  Electronic  User  Manual  
 
 
Date  Inspected:______________________       Date  Received:_______________________  
                     
                     
    Inspected,  verified  and  found  in                                    Complete        
order  as  to  quantity  and  
    specifications                                                  
                       
____________________________________            
Inspection  Officer/Inspection  Committee              Partial        
                                   (Specify  Received    
                                                     Quantities  Above)  
     
____________________________________      
     
Inspection  Officer/Inspection  Committee            
                     
____________________________________   ____________________________________  
Inspection  Officer/Inspection  Committee   Supply  and/or  Property  Custodian  

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
 
APPENDIX  United
3   Nations Development Programme (UNDP) edition
APPENDIX 1

 
 

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
 
  United Nations Development Programme (UNDP) edition
APPENDIX  4  
  APPENDIX 1
 
 
Figure  2.  Suggested  Layout  for  SHS  Specialized  Package  
 
 
 
 
 
 
 
 
 

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
 
APPENDIX  United
5   Nations Development Programme (UNDP) edition
 
APPENDIX 1

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
 
APPENDIX  United
6   Nations Development Programme (UNDP) edition
APPENDIX 1

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


United  Nations  Development  Programme  (UNDP)  edition  
 
 
APPENDIX  7United
  Nations Development Programme (UNDP) edition

APPENDIX 1

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


 
United  Nations  Development  Programme  (UNDP)  edition  
 
United Nations Development Programme (UNDP) edition
APPENDIX  8  
 
APPENDIX 1

 
 

Republic  of  the  Philippines  


DEPARTMENT  OF  EDUCATION  
 
   TRAINING  CHECKLIST  
FOR  DCP  E-­‐CLASSROOM  PACKAGE  RECIPIENTS  
 

Name  of  School:   Date  of  Training:        


 
School  ID:   Duration  of  Training:   hours  
 
DCP  Batch  No.:    38  
 
Type  of  Training  Conducted:              Orientation  Only  
Face  to  Face  Lecture  Only  
Face  to  Face  Lecture  and  Hands-­‐on    
 
1. Trainee  1:  Name  (Print):   Signature:        
 

2. Trainee  2:  Name  (Print):   Signature:    __    


 
3.    Trainee  3:  Name  (Print):     ______________________________________Signature:__________________  _______  
 
 
IT  Equipment,  Software  and  Warranty    Training   Insert  a  �  for  
completed  topics  
Desktop  PC    
1.        Basic  Information    
2.        Working  on  Your  Computer    
3.        Connecting  Peripheral  Equipment    
4.        Turning  On/Off    
5.        Proper  Maintenance,  Security  and  Safekeeping    
 
UPS    
1.        Basic  Information    
2.        Connecting  Equipment  to  Your  UPS    
3.        Functions  and  Use    
4.        Proper  Maintenance,  Security  and  Safekeeping    
 
Projector  and  Screen    
1.        Basic  Information    
2.        Connecting  Projector  to  Desktop  PC    
3.        Functions  and  Use    
4.        Proper  Maintenance,  Security  and  Safekeeping    

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


 
United  Nations  Development  Programme  (UNDP)  edition  
 
  United Nations Development Programme (UNDP) edition
IT  Equipment,  Software  and  Warranty    Training   Insert  a  �  for  
APPENDIX 1
completed  topics  
Networking  Switch    
1.        Basic  Information    
2.        Connecting  and  Disconnecting    
3.        Functions  and  Use    
4.        Proper  Maintenance,  Security  and  Safekeeping    
 
Printer    
1.        Basic  Information    
2.        Connecting  to  Desktop  PC    
3.        Functions  and  Use    
4.        Changing  Ink  Cartridges    
5.        Proper  Maintenance,  Security  and  Safekeeping    
 
Pen  Tablets  (Only  Applies  to  176  Schools  Receiving  Pen     Tablets)    
1.        Basic  Information    
2.        Connecting  to  Desktop  PC    
3.        Functions  and  Use    
4.        Proper  Maintenance,  Security  and  Safekeeping    
 
Orientation  on  Software  Installed  in  Desktop    PCs    
1.        Windows  10    
2.        School  Classroom  Management  Software    
3.        Office  Applications  from  DepEd    
4.        Learning  Materials  from  DepEd    
 
Training  on  Hardware  and  Software  Protection,    Restoration    
1.        Using  the  Recovery  USB  Drives  and  One  Touch  Recovery    Function    
2.        Erase  Any  Virus  and  Reimage  the  System  Using  Dell  Recovery    System    
3.        Kinds  of  Hardware  and  Software  Malfunctions    
4.        How  to  Perform  Preventive  Maintenance  of  the  PC    
 
Training  on  Classroom  Management    Tool    
1.      Manage    
2.        Instruct  and  Demonstrate    
3.        Monitor  and  Control    
4.        Test  and  Assess    
5.        Tech  Console    
6.      Security    
 
Orientation  on  the  warranty  and  helpdesk  system  reporting      procedure    
6.        Warranty  Coverage    
7.        Report  Issues  and  Request  Technical  Support  through  DCP    HelpDesk    
8.        Procedure  for  Technical  Support  After  Warranty  Period    
 
 
 
 
 
 
 

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2


 
United  Nations  Development  Programme  (UNDP)  edition  
 
  United Nations Development Programme (UNDP) edition
 
 
APPENDIX 1
 
 
Conducted  by:   Certified  Correct   by:  
 
 
Name  &  Signature   of   Trainer     Name  &  Signature  of  School   Head  /  School  ICT  
C oordinator  
 
 

Training  Provider  
 
 
Contact  Number/s  
 
 
 
 
 

DepEd Computerization Program (DCP) Orientation Handbook

DepEd Computerization Program (DCP) Orientation Handbook Page 2

Você também pode gostar