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CustomerS is a marketing solution to:

• Measure customer satisfaction index as a benchmark for the industry.
• Identify customer satisfaction gap.
• Conduct mystery shopping to monitor and plan customer risk management strategies.
• Plan and execute CS transformation, CS strategies and CS action plan
• Coach customer satisfaction executives to learn the best practices around the globe.

How Humanolog y Serves You

Before measuring customer satisfaction, Humanology analyses the marketing
channels to help your company to convert data into strategies. Humanology
has People Skills to capture reliable and valid data. Quality data that is captured
helps your organisation to formulate customer satisfaction strategy through
Neuromarketing. Proven results in as short as 6 months after intensive
On Job Training (OJT) and humane leadership. Humanology ensures knowledge
and techniques transfer to your organisation management team within three
years of project conduction.
Call
What They Say Us Now!

Humanology Sdn Bhd

“The customer satisfaction index developed by 73-3 Amber Business Plaza,
Humanology for LHDN has helped us to get a more Jalan Jelawat 1,
reliable and valid measure of the level of our 56000 Kuala Lumpur.
customer satisfaction”.
+603 9174 6755
Datuk Mohd. Nizom Sairi
Deputy Director General www.hba.com.my
Inland Revenue Board
info@hba.com.my
of Malaysia

www.fb.com/HumanologySB/