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years. Having established itself in the consumers’ minds with its tagline ‘Born
Tough’, the tyre manufacturer has now gone all contemporary and adopted a new
logo, which means the good old ‘rhino’ has trotted off somewhere. Interestingly,
CEAT is now more popularly associated with its CEAT Cricket Ratings.
Current positioning
“In the past, we have followed the concept of umbrella branding, which is
expected to evolve into category branding with focus on star products of
respective categories. Now, our efforts will be to build category brands like CEAT
bike tyres, CEAT SUV radials, CEAT truck tyres, etc. through advertisements and
communication specifically in those categories. We also spend significant amounts
of money on CEAT Cricket Rating, which is the most salient cricket rating property
in the country, enjoying very high credibility,” he added.
Banerjee further said, “While being true to the core values of the mother brand
(CEAT), we are planning to branch out into category level branding, which relate to
the specific category TGs. The reason to buy has a strong rational base. The tone
and manner is more relevant to the 25-year olds and below, which constitute a
major portion of CEAT’s TG.”
According to him, the one quality that had made the logo change ad endearing was
its direct, no-nonsense communication put forth in a cheeky way. The two-way
communication got noticed because of its rough edges. He added, “CEAT spends Rs
40-50 crore in a year on various ATL and BTL activities. This is slated to increase
with CEAT increasing shares in the passenger tyre categories.”
Agency’s take
Ajay Menon, Client Servicing Director, O&M, said, “CEAT has taken some non-
populist measures like minimising its presence on the advertising and media front
(2001-07). CEAT came back in the media post a lot of changes in the recent past,
most of them internal (operational, cultural, product-wise, etc.) to make it a far
more youthful, aggressive and contemporary company, which was evident from
the resent nationwide campaign – change. CEAT clearly wants to establish itself as
an image leader in the category and is working towards owning values like smart,
stylish, trendy, youthful and cocky in a right sort of way.”
While admitting that CEAT had been out of media for the major part of last decade,
when stalwarts like MRF and Apollo and international giants like Bridgestone and
Michelin had created a niche for themselves, Menon said, “We can only create a
space for ourselves in this cluttered environment if we are able to create insight
based communication, which is relevant to the consumer without being preachy.
Our intention is to communicate the proposition in a quirky, tongue-in-cheek
manner, which would relate well with the consumers of today.”
Onlooker’s perspective
Sangeeta N, President and ECD, RK Swamy BBDO, noted, “Of what I can recall
about CEAT, they are associated with cricket with their CEAT Cricket Rating. This is
possibly because of their positioning ‘Born tough’. The company, however, has
changed their logo to be contemporary. As an onlooker it is, however, unclear what
the new graphics mean and what the position and the tagline is, particularly
because the rhino is lost. Considering the deteriorating state of Indian roads, the
original position of ‘Born Tough’, perhaps was never more relevant. Perhaps this
will be woven back in and made relevant for today’s consumer. Also, the
communication may get targeted by segment. There doesn’t seem to have been
any communication to this effect in the recent past.”
He added, “However, somehow, over the years, they sort of vanished from public
media. I mean, thinking about a tyre is the last thing on my mind (and I am not a
taxi driver, fleet owner, garage tycoon) and to be completely missing from my
radar is not good. Especially so, with better and more international automobile
brands and models coming into our country, this is the wrong time to be missing in
action. As a confession, until this moment, there’s been nothing to prod me about
CEAT, and I truly was under the impression that the brand either sold out, or was
assimilated into the bowels of another hungry brand.”
“One another personal perspective is that a tyre brand, when it comes into
consideration, needs to give me confidence. It’s got to be a visible name. And it’s
got to give me an underlying sense of security, safety, and toughness. After all, I
am depending on those four rolling wheels to take me home safe and sound. Any
communication that pummels me with the values, much like CEAT used to do,
would only have gone into reinforcing these generic foundations of a tyre.
Unfortunately, the ad for the new logo change that they ran did nothing to build or
reinforce tyre values. Instead, they came through me as a fickle, young, and
slightly weaker brand. I have no idea what this did to other drivers and car
owners. But to me, they corroded into the rhino values of the brand and took away
everything that I thought about CEAT. I certainly want a tough tyre image driving
me, not a pimple-faced teenager. Bring the rhino back,” Suthan emphasised.