O-Zone Networks Summer Internship Project

Annexure I: Company Profile

Jitesh Kejriwal, FORE School of Management Page I

O-Zone Networks Summer Internship Project

O-Zone Networks Pvt. Ltd. is India‟s Premier wireless mobility solutions company. Its aim is to
provide wireless internet and mobility solutions to masses across India. It provides a fully
integrated and seamless mobile broadband experience across all the networks.

O-Zone has pioneered the concept of Converged and shared Neutral Communication Platform,
an amalgamation of state of the art communication and network
system, for modern Indian users. O-Zone is a Neutral Access
Our Leadership
Provider (NAP). It is focusing on opportunities in cities, real estate,
CEO:
coffee shop, resident, shopping centre and hotels, to offer a
common shared & synergized infrastructure for telecom, media /
advertising & facility management.
Mr. Sanjeev Bobby Sarin
CFO:
It provides following technologies on a converged platform:

 Wire-less technologies
 Value Added services

Mr. Dharmendra Amin

It provides solutions that address the common problems faced by
Wi-Fi usage like Low and inconsistent Bandwidth, Security, Availability and Connectivity,
MAC Spoofing and Session Hijacking, Time consuming false positive alerts, Client
disassociation, Ad-hoc connection, Device Integration, Heavy dependence on one backhaul
unauthorized client connection.

PRODUCT USP
Wi-Fi or wireless fidelity gives the freedom to connect to internet from anywhere anytime. There
is no need of the wired connection to access the internet. All needed is a Wi-Fi enabled device
such as laptop, smart phones or PDA‟s, gaming consoles and Wi-Fi connection.

O-Zone‟s Wi-Fi services enable stable and reliable internet access at coffee shops, restaurants,
hotels, shopping malls, the airport, Universities, and colleges. The high speed connection
provides a platform for uploading, downloading video and music streaming.

Jitesh Kejriwal, FORE School of Management Page II

O-Zone Networks Summer Internship Project

Main Features:

1. Rock Solid Wireless Security:

O-Zone uses certified WBA enterprise equipment to provide a 5 layer security with
AAA capabilities for a secured and tightly integrated mobility solution. This provides a
platform for delivering new functionality to the enterprise, such as Network Access
Protection and Fixed Mobile Convergence (FMC) that is fully validated in a large
network environment. This security network has the ability to develop and enforce
custom security policies for different individuals, devices and groups, and actively
monitor for 100-percent compliance. It also supports all major authorization and
encryption standards. RF Manager delivers comprehensive, award-winning wireless
intrusion detection and automatic threat prevention that defends network integrity against
wireless vulnerabilities. Layer 2 Isolation feature prevents users from being able to see
other users on the network at the same time, preventing unauthorized sharing of private
data.
2. Bandwidth Management:
It can proactively manage bandwidth demand and prioritize it according to how and
when it‟s used, and it can fully optimize network performance in off-peak and peak
periods. The O-zone intelligent bandwidth management capabilities stem from its unique
ability to measure network traffic by application, activity and subscriber.
3. Global Access:
O-Zone has exclusive tie ups with leading global giants such as iPass, Boingo, Deutsche
Telecom and British Telecom for providing them services across our network and help
them roam across seamlessly in India.
4. Triplane Architecture:
O-Zone‟s wireless network supports the Triplane architecture to allocate separate
resources to management, control, and data forwarding and thus offers distributed
network intelligence to the wireless edge.
5. Giving users seamless connectivity/ Mobility/ Increase productivity:
The wireless nature of the standalone networks allows users to access core network
resources from nearly any convenient location within their primary networking

Jitesh Kejriwal, FORE School of Management Page III

O-Zone Networks Summer Internship Project

environment and thus in turn increasing convenience. It provides seamless mobility

services across all access points in the network covering all indoor and outdoor areas
equally.
6. Redundancy:
To provide seamless connectivity throughout and it offers a backup line for the leased line so
that in case the primary line crashes users are still able to access internet without any
problem.

7. Auto detect auto login feature:

With a single account user would never have to worry about going through the logging
process every time he wants to access internet. System will automatically detect him
whenever he is in any O-Zone hotspot.

SECTORS
O-Zone provides Wi-Fi services in following five sectors.

1. Enterprise
2. Hospitals
3. Hotels
4. Educational Institutes
5. Retail

1. ENTERPRISE

With an increasing proportion of business activity performed by third parties working on

enterprise sites trust and identification has become a paramount concern. Corporate IT needs
to offer mobile capabilities for the extended workforce but not at the expense of network
security; the sheer scale of visitors and multiplicity of devices means intensive onsite security
management. Visiting employees from other sites have limited access, or no access at all to
Wi-Fi because of security or authentication issues. O-Zone Guest® is the solution it provides
to address these kinds of problems faced by the enterprises.
O-Zone Guest®

 O-Zone Guest is a managed service that enables guest access and employee mobility
solutions in the enterprise.

Jitesh Kejriwal, FORE School of Management Page IV

O-Zone Networks Summer Internship Project

 O-Zone Guest provides an „authentication hub‟ that allows an organization to

provide secure internet and network access for visiting staff, partners or guests access
over its wireless corporate network.
 This enables the mobility solutions for a range of visitor types using the host
company‟s infrastructure; this is done without compromising the security of the
corporate network, without incurring liability for regulatory compliance, and without
committing the host to a world of technical support pain and effort.
 O-Zone Guest‟s availability is actively managed by O-Zone Networks Pvt. Ltd. 24x7,
including first and second line user support. The managed service is governed by
stringent enterprise class SLAs.
 It eliminates the burden of selecting and implementing the Wi-Fi guest access system,
keeping it up to date and then authenticating, connecting and supporting external
users locally on an ongoing basis.
 There is no requirement of deploying separate WLAN running alongside existing
corporate WLAN infrastructure for Wi-Fi guest access Resulting in a significant cost
saving.

2. HOSPITALS

Few industries face the critical, life-and-death responsibilities and decisions as those
shouldered each day by healthcare organizations. Stringent policies, unrelenting cost
pressures and increasing expectations from well-informed patients are just a few of the issues
that concern today‟s healthcare organizations. O-Zone provides intelligent wireless LANs
(WLANs) with cutting-edge system for, keeping in mind the unique set of challenges faced
healthcare organizations.

O-Zone‟s wireless network helps hospitals to tackle the most pressing demands -- increase
staff productivity, improve patient safety and reduce costs – all without compromising
security or reliability.
Features:

 Inventory management through RFID tagging

 Mobility for doctors

Jitesh Kejriwal, FORE School of Management Page V

O-Zone Networks Summer Internship Project

 Doctor availability tracking

 Waiting room services
 Online medical/ health literature & journals
 Video conferencing/ net meeting/live video streaming
 Patient registration

3. HOTELS

In the highly competitive hospitality sector, hoteliers and property owners are seeking new
ways to differentiate themselves, improve guest satisfaction, stimulate repeat business, boost
staff efficiency and reduce operational costs. To address such a diverse set of business
demands, O-Zone multiservice wireless brings the following value-added services to distinct
user groups:
Features

 Wi-Fi devices allow guests to buy tickets, meals and services using room/ credit
cards, review local entertainment opportunities and pay bills online.
 Wi-Fi handheld devices enable employees (waiters and kitchen staff, housekeeping,
maintenance, engineering, etc.) to deliver better customer service and achieve higher
rates of efficiency and productivity.
 Wireless-enabled kiosks help expedite check-in and check-out and improve overall
customer satisfaction.
 PDAs allow staff members to monitor guest rooms and conference areas “on the go”
in order to ensure well-timed delivery of services (i.e., replenishing refreshments) in
hotels, conference halls, trade shows and other customer venues
 VOIP Handsets, Internet Kiosks
 Wi-Fi Cameras/ CCTV/IP TV
 Integration on Hotel PMS
 Redundancy
 Cyber butlers
 24*7 support

Jitesh Kejriwal, FORE School of Management Page VI

O-Zone Networks Summer Internship Project

4. EDUCATIONAL INSTITUTES

Internet access has become one of the most essential services in the education sector and
mobility has become the need of the hour. O-Zone provides a holistic solution for the same.
WLANs solutions for educational institutions help them in reducing costs, complexity, with
increased services & integration into existing infrastructure. The technology and the
equipments are easily applied to extend broadband access to remote locations and thus create
a streamlined and efficient network.

O-Zone enables hassle-free wireless access to students, faculty and staff via laptops,
handhelds and other devices. The wireless coverage helps them to go beyond high-traffic
locations, to classrooms, laboratories, dormitories, administrative and faculty buildings, thus
ensuring seamless connectivity and Mobility throughout the campus leading to increase in
productivity.
Features

 Secured systems ensure the privacy of data so that student and faculty data remains
private and only authorized users are allowed on the network.
 High level security systems provide automatic and reliable detection and prevention
of rogue access points and users on the network.
 Enhanced learning initiatives supporting mobile in-classroom applications on laptops
or handhelds by supporting video streaming and enabling online collaboration from
remote locations
 Seamless access to course management systems, including online syllabus, Text book
content and grade information faculty and students
 Virtual private networks (VPN)
 Through the Video conferencing solution, the teacher and the students can interact
without physically meeting and thus creating a virtual classroom.
 Wi-Fi cameras and Wi-Fi Enabled RFID devices

Jitesh Kejriwal, FORE School of Management Page VII

O-Zone Networks Summer Internship Project

5. RETAIL
Coffee shops and food joints and shopping malls

Internet has become an integral part of the lifestyle today and providing Wi-Fi gives their
customers an extra reason to patronize their business and to stay and spend more. The O-
Zone Wi-Fi services help users stay in touch on a regular basis and therefore providing
seamless connectivity and mobility to them will help these places differentiate from their
competitors and at the same time helps them to win the customer loyalty.

Features

 O-Zone offers a completely managed solution and includes equipment, technical

support, management and billing
 Wi-Fi Kit can be preconfigured with the custom home page and to make customers
aware of special menu items and entertainment schedules
 Special offers can also be communicated to customers in various locations through
your preconfigured custom home page
 RFID tracker for inventory management
 EPOS systems

PARTNERS
1. Customers
2. Technology partners
3. Roaming Partners

1. CUSTOMERS
a. Café Coffee Day
b. DLF
c. Nokia Stores
d. Radisson
e. Ananada, Rishikesh
f. Hard Rock Café
g. Ansal Mall New Delhi

Jitesh Kejriwal, FORE School of Management Page VIII

O-Zone Networks Summer Internship Project

h. Choice Hotel, Hyderabad

i. Fortis
j. Seven Hotels, Bangalore
k. Imperial, Delhi
l. Trident, Gurgaon
m. Orchid‟s, Mumbai
n. Lalit Resort, Bekal

2. TECHNOLOGY PARTNERS
O-Zone has tied up with the following for technology

3. ROAMING PARTNERS
O-Zone has collaborated with major international roaming providers to give seamless instant
connectivity for the international travelers.

Contact Details:

O-Zone Networks Pvt. Ltd

C-2/6 Safdarjung Development Area

New Delhi-110016
Phone: +91 11 4612 7777

Jitesh Kejriwal, FORE School of Management Page IX

O-Zone Networks Summer Internship Project

O-Zone Ecosystem

Wi-Fi enabled RFID’s Video Conferencing Campus Solution System

E-Learning

Content Filtering Security

Authentication
Bandwidth
Management

Mac Spoofing

Jitesh Kejriwal, FORE School of Management Page X

O-Zone Networks Summer Internship Project

Annexure II: Online Questionnaire

Jitesh Kejriwal, FORE School of Management Page XI

O-Zone Networks Summer Internship Project

Questionnaire for Collecting the Consumer Profile in India

1. Age group
o 18-25
o 25-35
o 35-50
o 50+
2. Occupation
o Student
o Business
o Service/Professionals
o Others (Please Specify)

3. What type of phone do you use?

Fixed Landline Mobile phone Smart Phone

4. Do you make ISD calls?

Yes No

5. Do you have an international calling plan on your landline/ Cellular operator?

Yes No

6. Do you buy international calling cards?

Yes No

7. If Yes, Please Specify the name of calling card ………………………

Jitesh Kejriwal, FORE School of Management Page XII

O-Zone Networks Summer Internship Project

8. How frequently do you make ISD Calls

o Daily
o Weekly
o Fortnightly
o Monthly

9. If yes, how many hrs of calling you do in a month?

o Less than 1/2 hr
o 1/2 – 1 hr
o 1-2 hr
o Greater than 2 hr

10. How much money do you spend on making ISD calls in a month?
o Less than Rs. 100
o Rs. 100 - 200
o Rs. 200 - 400
o Greater than Rs 400

11. Which Regions you regularly call to?

o USA& Canada
o UK & Rest of Europe
o UAE & Gulf Countries
o Malaysia & Singapore
o Others

12. Do you find making ISD calls through your cellular operator costly?
Yes No

13. Do you use internet?

Yes No

Jitesh Kejriwal, FORE School of Management Page XIII

O-Zone Networks Summer Internship Project

14. If Yes, Where do you access internet?

o Home
o Office
o Cyber café‟s
o Public places (Coffee shops, Restaurants, Shopping Malls etc.)

15. Are you aware of Voice over Internet Services like Gtalk, Skype, Fring etc.?
Yes No

16. Which of the following Voice over Internet Services you have used?
o GTalk
o Skype
o Yahoo Messenger
o Fring
o Others (Please Specify)

17. Are you aware of the paid Voice over Internet Services where voice calls can be made to
any phone number in the world?
Yes No

18. If yes, would you like to switch to VoIP Services which are less costly?
(E.g. Calls to USA using Airtel connection is @ Rs4/min, then using VoIP it is @ Rs 1/
min)
Yes No

Jitesh Kejriwal, FORE School of Management Page XIV

O-Zone Networks Summer Internship Project

Annexure III: Price Analysis Sheet

Jitesh Kejriwal, FORE School of Management Page XV

O-Zone Networks Summer Internship Project

Annexure IV: Call Rate Generator

Jitesh Kejriwal, FORE School of Management Page XVI

O-Zone Networks Summer Internship Project

Annexure V: Revenue Model

Jitesh Kejriwal, FORE School of Management Page XVII

O-Zone Networks Summer Internship Project

Annexure VI: VYKE & FLY Mobile

(Russian Alliance)

Jitesh Kejriwal, FORE School of Management Page XVIII