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14001:2015 Guidance document for

approved companies

February 2017

National Security Inspectorate


Sentinel House,
5 Reform Road
Maidenhead
SL6 8BY
Website: nsi.org.uk

Page 1 of 31

© NSI 2017
14001:2015 Guidance document for approved companies

Contents
Introduction................................................................................................................................................................ 3
Basic principles of 14001:2015 ............................................................................................................................ 4
Risk based thinking ................................................................................................................................................. 5
Understanding context .......................................................................................................................................... 5
Increase in leaders’ involvement ........................................................................................................................ 7
Understanding needs & expectations of interested parties .................................................................... 8
Integrated process approach............................................................................................................................... 9
Documentation requirements .......................................................................................................................... 11
What do I do now? ............................................................................................................................................... 13
Step by Step ............................................................................................................................................................ 14
The clauses .............................................................................................................................................................. 15
14001:2015 version............................................................................................................................................... 15
Appendix A: 14001: 2015 list of records required .................................................................................... 19
Appendix B: 14001: 2015 documented information required ............................................................. 21
Appendix C: Useful examples ........................................................................................................................... 25

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© NSI 2017
14001:2015 Guidance document for approved companies

Introduction
As an approved company you are already used to working to written procedures and
processes. The revised 14001 doesn’t change this but places emphasis on risk management
and there are less prescriptive requirements for documented procedures.
You may decide that you will keep your current Environmental Management system and
simply amend it where necessary. Some of you may take this as an opportunity for a complete
revamp. Either course of action is entirely reasonable and this guidance document is simply
going to walk you through what the essential elements are you need to address in order to
become 14001:2015 compliant.
The new standard does encourage you to integrate your environmental processes into your
other business processes where possible and you will need to bear this in mind which ever
course of action you take.
First you need to understand what has changed and what this means to you.

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© NSI 2017
14001:2015 Guidance document for approved companies

Basic principles of 14001:2015

Internal and Context of the Needs and


Organization expectations of
External Issues
interested parties

(Plan)
Planning

(Do)
(Act)
Improvement Leadership Support and
Operation

(Check)
Performance
evaluation

Intended outcomes of the environmental


management system

Plan – Do – Check – Act continues to be the main principle of 14001:2015 with amended
elements feeding into this. Some are new and some are enhanced ways of dealing with a
process approach.
There is less demand for documented procedures but more expectations that companies will
determine their own documentation requirements.

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© NSI 2017
14001:2015 Guidance document for approved companies

Risk based thinking


There is a requirement to implement risk management as part of your Environmental
Management System.
What does this mean?
 There are risks in all processes in each business. It’s understanding the impact of these
risks that needs to be considered.
 Consider the opportunities that risks present too.

Identify risks

Consider them

Control them

Many organizations will manage risk as part and parcel of their general management. Some
may decide to apply a specific risk model that is applied to each risk they identify. Documented
information needs to be in place to demonstrate organizations have understood and managed
this risk in line with their business, their processes and the environment.
Examples of documented information regarding risk may include a business plan, a risk
register, an aspects and impacts register and reports on environmental performance.

Understanding context
Approved companies will need to understand and identify all the influences affecting their
business with respect to the environment. They must ensure their strategy and direction takes
this into consideration. This could be captured in a business plan.

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© NSI 2017
14001:2015 Guidance document for approved companies

Internal & Understanding


external issues Process of Impact of context and
Environmental monitoring changes the
conditions organization

Examples include:

 Internal issues:
 corporate culture, governance, structure, technologies, information systems, decision-
making process.

 External issues:
 cultural, social, political, legal, regulatory, financial, technological, economic,
competitive, environmental, international, national or regional influences.

 Environmental conditions:
 meteorological, geological, hydrological and ecological information, such as historical
information related to the organization’s location, reports from previous reviews,
environmental permit or licence applications, reports on emergency situations and
incidents with environmental consequences

 Process of monitoring:
 How do you monitor your business with respect to environmental aspects and Impacts?
What checks and supervision are in place?

 Impact of changes:
 How do you manage changes in the business and their impacts

All organizations will already consider the ‘context’. The standard is calling for organizations
to recognize this in a wider sense, so the processes you develop, change and work to have
considered all the above.
How will you evidence this?
Through clear processes and documented information that will demonstrate you have
considered the business in this context. There is no requirement for a specific document; it
may be captured in a business plan or strategy document.

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© NSI 2017
14001:2015 Guidance document for approved companies

Increase in leaders’ involvement


The standard continues to expect management commitment but removes the requirement of
one specific person having full responsibility. It places greater ownership on the leaders
spreading the responsibility throughout the organization whilst maintaining full overall
responsibility.

All
No longer specifies
areas/departments Greater leadership
a management
will have commitment
representative
responsibility

Things to consider:
 Strategic direction: does the business know where it’s headed, what consideration has
been made with respect to the environmental context.
 Have the business’s environmental aspects and impacts, compliance obligations
(including legal) been identified and reviewed.
 Create an environmental policy and objectives that outline your intentions; the
environmental policy should relate to the scope and goals and objectives.
 Review and define what your strengths and weaknesses are.
 Consider the environmental impact on delivery of products and services (the life cycle).
 Based on this assign EMS responsibilities and authority.
 Determine final accountability.

A key concept
Environmental focus and
improvement

How will you evidence this?


Through documented information (you may already have this) and processes that produce
evidence.

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© NSI 2017
14001:2015 Guidance document for approved companies

Understanding needs & expectations of interested parties


Each business will have its own interested parties and approved companies need to be clear
which are relevant to their business.

Customers/public
Groups or
No longer specifies a Shareholders/Board
individuals who
management members
can make an
representative Contractors/Suppliers
impact
Regulatory bodies

Needs and
What impact can
Monitor their expectations from
they have on the
involvement both parties to be
business?
understood

Review meetings
How do you do
Review Reports
this? How often?
Feedback

Organizations will have a number of influences and each will have a varying impact on them.
For example, a supplier/manufacturer can significantly affect the ability to provide an
environmentally friendly product or service. In this case a clear product/supplier approval
process needs to be established at the beginning to ensure environmental risks, opportunities
and the product life cycle are considered.
Organizations will also need to consider their environmental impact related to the location
where they provide their product or service. In this case they may carry out an environmental
risk assessment before carrying out any work; this could be part of their existing risk
assessments.
Note: Refer to 14001:2015 Guidance document for approved companies – Annex A for more
detail.

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© NSI 2017
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Integrated process approach


This standard now expects organizations to integrate environmental management systems
into the existing businesses processes. Each business will have different processes so they must
reflect the business itself and not be generic.
What does process approach mean?
Process = A series of actions you take in order to achieve a result
As an approved company you are already doing this.

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Example processes:
Finance Determine the
Sales processes the
business needs
Recruitment/Training
Human Resources
Management/Leadership
Planning Operations For example:
Environmental
Suppliers/Subcontractors performance indicators Environmental
Commissioning needed to manage and Targets/Budgets
control each process Aspects/Impacts/
Legal compliance
Compliance
Obligations

For example: For example:


Director Lose business
Decide who is
Manager Expand business
responsible
Engineer Need more resource
Admin team Lose suppliers

Give clear direction and


responsibility Plan to manage risks and
opportunities (aspects
Define the process and
and Impacts)
way it is to be done

Train staff to ensure full


understanding

Monitor and measure

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© NSI 2017
14001:2015 Guidance document for approved companies

Documentation requirements
The standard now expects an organization to determine what their own documentation
requirements are. This is based on being able to effectively plan, operate and control the
business and its processes.
It must include an overall aim to continually improve its environmental performance and its
environmental management system.
Documentation should be used for:

Communication Evidence conformity

Producing documents to
Staff must understand: confirm:
1) Their role Environmental compliance
2) Direction of the business (ideally integrated into the
existing management system)

Large company =
More formal

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SMEs = Proposals / Tenders


formal / informal Quotes / Contracts
approach Examples:
RAMS
Newsletters / Memos /
Contract review
Organization chart / All
Specifications
Job descriptions / companies
Business plan / Commissioning
Work instructions / Test results
Process maps
Calibration records
Waste transfer /
Consignment notes
Aspects Impacts
Register
Legal register

Dependent on the size of the business, the structure and ethos of documentation will vary. It’s
essential each organization determines their own needs as well as ‘interested parties’ (referred
to earlier) documentation needs.
Examples:
 Some staff will expect to be given a formal written job description which may be
supported by key performance indicators that are measured periodically, others may
require periodical training that is assessed on a regular basis, and others may only require
the issue of verbal instructions with informal reviews.
 Some clients and customers may only require a copy of the organization’s environmental
policy; other clients may require further information such as an aspect and impacts
register, a copy of the 14001:2015 Certificate or even evidence of competency for the
relevant staff involved.
Documents can also be used as a way of demonstrating how things should be done, manage
expectations and lead by example.
Documented information is any type of medium: paper/magnetic/electronic/photographic.
Note: A list of expected records is in Appendix A.

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© NSI 2017
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What do I do now?
Review your documented procedures and amend them to clearly reflect what documentation
your business creates with the products and services it sells. This will include processes,
documents, evidence and records.

Documented procedures Documented information


(not mandatory but useful) - Required -

1. Scope of the EMS


1. Control of documents 2. Environmental policy
2. Control of records 3. Environmental objectives
3. Internal audit 4. Information needed to support
4. Control of nonconformity & the operation
corrective action (e.g. sales info, environmental
info, operational forms and
documents, customer / supplier
documents)
5. Evidence of compliance &
conformity (what was planned we
achieved, i.e. waste transfer notes,
waste carrier license etc.)

Note: The revised standard does not call for specific documented procedures but does insist
on evidence to demonstrate things are still in place such as internal audits and management
review.

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© NSI 2017
14001:2015 Guidance document for approved companies

Step by Step

Step 1:
 Define strategy
 Define context
 Define interested parties
 Define risk & opportunities
 Aspects and Impacts
 Life cycle of product and
service (from source to final
disposal)

Step 2: Review current EMS


Does it reflect the needs of Step 1?

Step 3: Amend processes (process flow


charts) to reflect Step 1

Step 4: Review procedures, update and


either:
 Keep and update; or
 Amalgamate principles into
processes

Step 5: Define all documented


information needed

Step 6:
 Update EMS
 Complete the checklist supplied
 Communicate changes to the
staff and relevant interested
parties i.e. subcontractors

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© NSI 2017
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The clauses
The clauses of the new standard are detailed below.
Additionally, a step by step guide on how to interpret each clause is given in the separate
Annex A to this document.

14001:2015 version
Clause Title Meaning
4. Context of the organization Title only.

4.1 Understanding the organization and its This is about knowing what affects the organization both internally
context and externally (environmental conditions, internal/external issues).

4.2 Understanding the needs and Ensure you identify & capture what other parties need from you in
expectations of interested parties order to meet your environmental compliance obligations and deliver
a service or a product.

4.3 Determining the scope of the Scope must set out what the company does and delivers. It should
environmental management system include products and services. It must now be done with
consideration to the context. What does this mean? Understanding
the market you operate in, compliance obligations, and the
environmental aspects and impacts.
The scope of the EMS needs to be made available to interested
parties.

4.4 Environmental management system Organizations need to establish and continually improve the
environmental management system including the processes needed
and their interactions in accordance with the standard. For example:
process maps/overview of how things are done with inputs and
outputs.

5 Leadership Title only.

5.1 Leadership and commitment Demonstration of leadership including involvement and commitment
by top management is required; including accountability for the EMS
and ensuring it is integral to the business.

5.2 Environmental policy Appropriate overarching policy providing commitment to the


protection of the environment in context with the organization.

5.3 Organizational roles, responsibilities and Top management need to ensure that all roles are well understood
authorities and communicated.

6 Planning Title only.

6.1 Actions to address risks and Title only.


opportunities

6.1.1 General A process to address risks and opportunities, environmental aspects,


compliance obligations and planning action must be established.

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14001:2015 Guidance document for approved companies

Clause Title Meaning


This relates to the principle of context, thinking about the internal and
external issues (4.1) and the needs of interested parties (4.2) that a
business has to deal with.

6.1.2 Environmental aspects The identification of environmental aspects and impacts in all
situations and now with the consideration of the life cycle perspective.

6.1.3 Compliance obligations Compliance obligations now include legal and other requirements
that are related to the management system.
Legal requirements are typically applicable laws and regulations.
Other requirements are determined by the organization based on the
needs and expectations of interested parties, these are non-legal and
voluntary obligations.

6.1.4 Planning action The organization needs to consider and plan how to manage
significant environmental aspects, compliance obligations, risks and
opportunities.
As part of this process the organization needs to consider how to
integrate these actions into the business processes and also evaluate
how effective they are.

6.2 Environmental objectives and planning Title only.


to achieve them

6.2.1 Environmental objectives The organization needs to establish relevant environmental


objectives for different functions and levels within the business, these
need to take account of significant aspects, impacts, compliance
obligations, risk and opportunities identified within the business.
The objectives need to be consistent with the environmental policy
and other organizational goals, measurable (where practicable),
monitored, communicated and updated as appropriate.

6.2.2 Planning actions to achieve The planning now has to include details on what resources will be
environmental objectives required, who will be responsible and how the results will be achieved.

7 Support

7.1 Resources Determine and provide the resources needed for the establishment,
implementation, maintenance and continual improvement of the
environmental management system.

7.2 Competence Persons who can affect the organization’s environmental


performance need to be competent.
The organization must determine the necessary competences and
evaluate the effectiveness of competence improvement measures.

7.3 Awareness Persons working for the organization need to be aware of the Policy
and relevant EMS requirements

7.4 Communication

7.4.1 General Communication is now more prescriptive and needs to consider what,
when, to whom and how communication will be made.
And it must be consistent with information generated by the EMS and
reliable.

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Clause Title Meaning


7.4.2 Internal communication The organization’s communication process must enable any persons
doing work for under the organization’s control to contribute to
continual improvement.

7.4.3 External communication The organization needs to consider what information relevant to the
EMS needs to be communicated taking into account its compliance
obligations.

7.5 Documented information

7.5.1 General (under Documented Documents and records have now been combined under this
information) heading. You do not have to change the terminology used within your
organization if you prefer not to.
(See Documentation Requirements)

7.5.2 Creating and updating You need to ensure that the documentation is identified and that
appropriate format and media are used.

7.5.3 Control of documented information That you have suitable controls in place to ensure information is
adequately protected and controlled.

8 Operation

8.1 Operational planning and control Processes must be planned, implemented and controlled in
accordance with the criteria and actions identified in clause 6.1 & 6.2.
There is also a need to control planned changes including a review of
any unintended changes, the control of outsourced processes, the
control of the procurement process.
Consideration for the need to provide information on products and
services in transportation, delivery, use, end of life and final disposal
is also required.

8.2 Emergency preparedness and response The organization to take action to prevent the occurrence of
emergency situations. Also the need to ensure that the response to
an emergency situation is proportionate (i.e. the response should not
exacerbate the impact).

9 Performance evaluation

9.1 Monitoring, measurement, analysis and


evaluation

9.1.1 General (under Monitoring and Decide what you are measuring and how it is done. You must
measurement, analysis and evaluation) evaluate the results and analyse these for the EMS.

9.1.2 Evaluation of compliance Decide how frequently you need to evaluate compliance, and what
action you will take if it is needed, to ensure compliance.

9.2 Internal audit Ensure you have established and maintained an audit programme
and that you have defined the audit criteria and the results are
reported to relevant management.

9.3 Management review You need to ensure changes associated with internal and external
issues are considered (i.e. related to context, including the needs of
interested parties) as well as risks and opportunities, trends in in non-
conformities and corrective action, monitoring and measurement
results, conformity with compliance obligations and audit results.

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Clause Title Meaning


The outputs for management review needs to include any
implications relevant to the strategic direction of the business.

10 Improvement

10.1 General (under Improvement) Seek out improvement opportunities to improve the EMS.

10.2 Nonconformity and corrective action Determine if similar nonconformities exist, or could potentially occur.
Ensure retention of documents recording nonconformities and
actions taken.

10.3 Continual improvement The need to continually improve the EMS and to enhance
environmental performance.

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Appendix A: 14001: 2015 list of records required


Below is a table relating to all the records you may keep as part of the management system
that relate to documented information. These are examples and you are not limited to this.
Each organization must determine the records that they require to support their processes.

General business Business plan

Accounts

Contracts

Complaints

Insurances/claims

Finance Invoices

Credit notes

Statements

Payroll records

Purchase ledger/Sales ledger, etc.

Sales Schematics/Drawings

Contract review

Data sheet

Quotes/Proposals/Tenders

Quote register/Conversion rates

Operations Site survey

Risk assessment/Work instructions/Method statements/Assignment


instructions

Incident reports

Accident reports

Approved supplier/Subcontractor list

Subcontractor approval documents

Commissioning paperwork

Welfare visits

Test results/Meter readings/PAT testing/Calibration information

Asbestos register

Legionella report

Maintenance records (Vehicle/Site)

Waste transfer notes, Consignment notes

Upper tier waste carrier license

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14001:2015 Guidance document for approved companies

Human Resources Letters of appointments

Contracts of employment/Policies signed/Employee handbook

Screening file/Personnel file

Job description

Training records/Certificates

Appraisals

EMS Internal audit schedule

Internal audit reports

External audit reports

Management review minutes

Non-conformance reports

Non-conformance register

Legal and British Standards list

Legal register

Aspects and impacts register

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© NSI 2017
14001:2015 Guidance document for approved companies

Appendix B: 14001: 2015 documented information required


Below is a table relating to all the clauses that specify ‘documented information’. These are
examples and you are not limited to this. Each organization must determine the documented
information that they require to support their processes in addition to the minimum
requirements listed below.

Clause no Clause title Explanation Example of document


4 Context of the
organization

4.1 Understanding the This is about List of the external and internal issues,
organization and its knowing what environmental conditions, aspects and impacts
context affects the register.
organization both Minutes of meetings including management.
internally and
externally
(environmental
conditions,
internal/external
issues).

4.2 Understanding the Ensure you identify, Relevant standards, codes of practice, tender
needs and capture what other documents, emails / minutes of meetings with
expectations of parties need from interested parties.
interested parties you in order to meet
your Environmental
compliance
obligations and
deliver a service or a
product.

4.3 Determining the Scope must set out Environmental policy.


scope of the what the company Statement of intent.
environmental does and deliver. It
Environmental management system.
management system should include
products and Website.
services. It must now The scope of the environmental management
be done with system.
consideration to the
context.

4.4 Environmental The processes that Process maps covering core and support
management system explain how the processes e.g. sales/install/finance/HR/
company operates. Emergency preparedness and response.

5.2 Environmental policy Detail the Environmental policy.


organization’s key
objectives and
intentions.

6.1.1 Planning, General Define what you Risk and opportunities that need to be
want the business to addressed.
achieve. Processes needed in addressing risks and
opportunities, environmental aspects,

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14001:2015 Guidance document for approved companies

Clause no Clause title Explanation Example of document


A process to address compliance obligations and planning actions
risks and taken.
opportunities,
environmental
aspects, compliance
obligations and
planning actions
must be established.

6.1.2 Environmental Determine its Aspects and impacts register including


aspects Environmental - Environmental aspects and associated
Aspects. Environmental impacts.
- Criteria used to determine its
significant environmental aspects.
- Significant environmental aspect.

6.1.3 Compliance Determine its Documented information of compliance


obligations compliance obligations including
obligations. - Legal register.
- Stakeholder requirements.

6.1.4 Planning action Keep information on Process maps/procedures.


what you change Amended job roles.
affecting the EMS.
Amended work instructions.

6.2.1 Environmental Environmental Documented information on the environmental


objectives Objectives based on objectives.
significant Objectives register, minutes of management
environmental review.
aspects and
associated
compliance
obligations and
considering its risks
and opportunities.

7.2 Competence Keep evidence of Training records.


staff training and One to one meeting notes.
assessment of
Reports.
competence. Also
should be able to Results of performance.
demonstrate that Appraisals.
staff are acting Emails.
under supervision.
Memos.

7.3 Awareness Ensure persons Notice board, minutes of meetings, tool box
working under the talks.
organization’s Subcontractor information packs.
control are aware of
Approved supplier documentation.
the environmental
policy, significant
environmental
aspects and impacts,
contribution to the
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14001:2015 Guidance document for approved companies

Clause no Clause title Explanation Example of document


effectiveness of the
EMS, implications of
not fulfilling the
organization’s
compliance
obligations.

7.4.1 Communication, The company’s Documented information of its communication


General communication as as appropriate.
appropriate. Minutes of meetings, tool box talks, emails,
website, noticeboard.

7.5.1 Documented Necessary This shall be determined by the organization. It


Information: documents for the will include processes, procedures, forms,
General maintenance of the records etc.
EMS.

7.5.2 Creating and Suitable process for Document register.


updating identifying and
approving the
version of the
document.

7.5.3 Control of Available and Any documents that the organization


documented suitable for use. determines are necessary have to be available
information and also protected from being divulged to third
parties.

7.5.3 Control of Integrity of The organization needs to determine how it will


documented documented control documents. Ideally review and amend
information information. your current control of document procedure to
‘documented information’.

8.1 Operational planning Keep information on Site surveys, quotation documents, risk
and control processes to ensure assessments, method statements, processes,
they are being schematics, contract review, contracts,
carried out including Environmental surveys, COSHH sheets
risks and
Commissioning paperwork, maintenance
opportunities.
dockets, and waste documentation
And other information related to the
operational control processes needed to meet
environmental management system
requirements.

8.2 Emergency Retain evidence of Fire drill, COSHH sheets, site plans
preparedness and reviews and tests of Records of testing emergency processes where
response planned response possible (i.e. emergency spill kit exercise and
actions. report)
Records of a table top exercise where it is not
possible to actually carry out a full test.

9.1. Monitoring, Results of any Calibration records and compliance evaluation


measurement, monitoring, results.
analysis and measurements,
evaluation analysis and

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Clause no Clause title Explanation Example of document


evaluation from the
business /
environmental
processes.

9.2.2 Internal audit Evidence of Internal audit reports.


implementation of Internal audit schedule.
the audit program &
Evidence of corrective action.
audit results.

9.3 Management review Evidence of the Management review minutes.


outputs results of
management review.

10 Improvement

10.1 General Determine and Management review minutes.


implement Internal audit reports.
opportunities to
achieve the intended
outcomes of the
EMS.

10.2. Nonconformity and Evidence of the Non-conformance register and reports.


corrective action nature on
nonconformities,
subsequent actions
taken & the results
of action taken.

10.3 Continual Objectives and targets.


improvement Management review minutes.

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Appendix C: Useful examples


Below are examples that relate to specific areas covered in the standard these include:
1. External issues
2. Environmental conditions, including Events
3. Internal issues
4. Examples of interested parties
5. Examples of environmental risks and opportunities
6. Life cycle perspective
7. Typical environmental objectives
8. Typical competence needs
9. Typical examples of activities and their associated environmental aspects
impacts and actions.

1. External issues
Possible external issues could include

Categories Description
Political National & local government - congestion charge.

Economic Availability and cost of utilities including fuel, gas and water, infrastructure and
transportation.

Financial Availability and access to financial resources.

Competition Other organizations with a similar purpose – local or national competitors.

Supply chain Supplier and product availability, including level of technology and customer
requirements.

Social Moral values, availability of workforce, level of education.

Cultural Heritage buildings/property, availability of resources aesthetic values.

Market demand Current and future market trends for products and services including those
that are energy and resource efficient.

Technological Availability and access to relevant technology.

Legislative The legal framework within which the organization operates including
statutory, regulatory and other forms of legal requirements.

Natural Climatic and other conditions, physical conditions, biodiversity, rare and
endangered species, ecosystems, resources and availability.

External sources of information that can contribute to the organization’s knowledge of external
issues can include: Customers, suppliers, and partners, sector organizations (SIA, BAFE, NSI)

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government bodies (Police, Fire Brigade), consultants, local news media, and the local
community

2. Environmental conditions, including events


Example of environmental condition that could affect the organization’s activities, products or
services

Location Environmental condition


Site located by a river An environmental event such as flooding as a result of extreme weather, which
can affect the organization activities, such as storage of hazardous substances,
in order to prevent pollution.

3. Internal Issues
Possible internal issues could include

Categories Description
Organizational structure Family business, public or private company, management and leadership style,
and control culture within the business, relationships, roles and responsibilities and
authorities.

Legal compliance: Status and trends with respect to legal compliance.

Policies, objectives and The purpose and direction of the business, other objectives and strategies and
strategies: resources that are need to achieve them.

Capacity and capability and In terms of resources and competence within the organization.
knowledge within the
organization

Internal interested parties Employees.

Management systems & The existing management systems that are presently in place including those
standards based on standards and codes of practice.

Communication Methods and processes used for communication within the business.

4. Examples of interested parties

Interested Parties Needs and expectations


Clients / customers Expect the organization to provide a product or service within a defined criteria
at an agreed cost.

Shareholders / owner of Expect the organization to manage its opportunities and risks that could affect
the business the investment.

Neighbours / Local Expect socially acceptable performance and integrity.


community

Industry membership & Need the organization’s cooperation to demonstrate & achieve environmental
non-governmental goals.
organizations (NSI/BAFE)

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Interested Parties Needs and expectations


Regulatory or statutory Require demonstration of legal compliance.
organizations
(Environmental Agency)

5. Examples of environmental risks and opportunities

Type Examples Risk or opportunity


Environmental Aspect A very small spill that hardly Could harm the organization’s image as
contaminates soil or groundwater, being an environmentally friendly
and is determined not to be organization.
significant, but can harm the
organization’s image as being an
environmentally responsible
business

Emergency Preparedness Being able to demonstrate to clients Improves the image of the company as
that resources are in place to deal an environmentally friendly company.
with emergency situations (i.e.
Leaking hydraulics).

Non Compliance to legal Washing of vehicles at the Results in fines, costs for corrective
obligations companies’ premises without the action and potentially losing business.
relevant controls and permits in
place to ensure compliance
obligations are met.

6. Life cycle perspective


The organization now needs to consider the life cycle perspective of the product including
consideration of the environmental aspects of an organization’s activities, products and
services that it can control or influence.
The organization needs to consider the following
 The degree of control or influence it has over the life cycle and the way the
product is used or its method of disposal
 The life of the product.
 The organization’s influence on the supply chain.
 The technological complexity of the product.

7. Environmental objectives
Environmental objectives need to be established at relevant levels taking into account the
companies significant environmental aspects, compliance obligations and consider its risks
and opportunities.
They also need to be consistent with the environmental policy, realistic, measurable (where
practical), monitored, communicated within the business and updated as appropriate.
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Typical environmental objectives


Quantity of energy used
Quantity of emissions, such as CO2
Waste produced per quantity of finished product
Waste recycled against waste to landfill
Efficiency of material and energy used
Number of environmental incidents
Number of environmental accidents
Percentage of waste recycled
Percentage recycled material used in packaging
Number of vehicle miles per unit of call out
Vehicle mileage per litre
Quantities of specific pollutants emitted, e.g. NOx, SOx, CO, VOC, Pb and CFC’s
Investment in environmental protection
Number of prosecutions

8. Examples of typical competence needs


The organization needs to consider the required levels of competency training and awareness
required within the organization with respect to the standard and the working being carried
out

Potential areas Typical Examples of Examples of means for


of competence organizational competencies/capabilities establishing competencies
roles
Operations General staff, - Awareness of how their work Training on environmental impacts
technicians / affects environmental associated with their work
engineers performance
- Knowledge of operating
criteria that needs to be met
in order to minimise adverse
environmental impact

Management Environmental The ability to establish, Experience in environmental


systems managers implement and improve an management system
environmental management implementation
system Training on environmental
The ability to determine risks management system requirements
and opportunities that need
to be addressed to ensure the
environmental management
system can achieve its
intended outcomes, and to
plan appropriate actions
The ability to analyse and act
upon the results of
environmental performance

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Potential areas Typical Examples of Examples of means for


of competence organizational competencies/capabilities establishing competencies
roles
and the organization’s
compliance obligations

Audit managers The ability to develop and Programme management training


manage audit programmes to Experience in programme
determine the effectiveness of implementation
the organization’s
environmental management
system

Top Knowledge and understanding Training on environmental


management of the implications of management systems and
establishing and establishing environmental policy
implementing an Experience in business management
environmental policy
Knowledge and understanding
of resource availability and its
application to an
environmental management
system, including the
assignment of responsibilities
and authorities

9. Typical Examples of Activities and their associated environmental aspects, impacts


and actions

Activities/ Environmental Actual Risks and Planned action


product/ aspects potential opportunities that
environmental need to be addressed
service
impacts
Service: Office activities

Document Use of electricity Depletion of Risks – Loss of business to Introduce the use of
printing Use of paper natural resources more competitive Tablets/PDAs
paperless technology

Two sided Reduction in the Conservation of Opportunities – reduced Set default printing
printing/ use of natural natural resources Costs to double sided
copying resources

Recycling Reduction of Reduction in Opportunities – reduced Encourage staff to


paper waste generation waste cost use recycled paper

Lighting Use of electricity Depletion of Risks – loss of business to Introduce a policy of


natural resources more competitive switching off lighting
businesses when not required
Invest in more
efficient lighting

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Activities/ Environmental Actual Risks and Planned action


product/ aspects potential opportunities that
environmental need to be addressed
service
impacts
Heating Use of energy Depletion of Risks – loss of business to Introduce a policy of
natural resources more competitive switching off lighting
businesses when not required.
Ensure heating units
are regularly
maintained
Invest in more
efficient lighting

Air Use of electricity Depletion of Risks – loss of business to Ensure air


conditioning natural resources more competitive conditioning units
businesses are maintained
correctly
Use of Global warming
refrigerant and ozone
depletion when
air conditioner
leaks

Transportation

Fleet Fuel use Depletion of Risks – higher Fuel costs Establish objectives
operation non-renewable to reduce fuel use
fuels
Opportunities
– Use alternative
fuels/vehicles
- Reduce fuel Costs

Emissions Air pollution Risks Look at reducing


Global warming – Introduction of emissions from the
and climate stricter fuel fleet
change emission
standards

Noise Inconvenience to Risk Consider operating


the local - Detrimental image hours
community for the business

Washing of Use of water Depletion of Risks Ensure employees


Vehicles ground water - Fines are aware of the
supply company car washing
- Clean up costs
policy
- Negative publicity
Surface water
pollution

Regular Fleet Reduce Reduce air Risks Ensure vehicles are


Maintenance emissions Pollution - Fines maintained regularly

- Clean up costs
Discharge of oily Pollution of the Opportunities
waste ground

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Activities/ Environmental Actual Risks and Planned action


product/ aspects potential opportunities that
environmental need to be addressed
service
impacts
- Reduced costs Consider using
- Improved vehicles powered by
efficiency alternative fuels

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