SERVICE BULLETIN

PRODUCT: LED
BULLETIN
NUMBER: ASC20140225001
BULLETIN
DATE: 02/25/2014
UN32F5500AFXZA, UN32F6300AFXZA,
UN40F5500AFXZA, UN40F6300AFXZA,
SUBJECT: Screen Mirroring does not work after mobile UN46F5500AFXZA, UN46F6300AFXZA,
device was upgraded to Android version 4.3. UN46F6350AFXZA, UN46F6400AFXZA,
UN46F6800AFXZA, UN46F7100AFXZA,
SYMPTOM: After updating Android OS from version 4.1 to UN50F6800AFXZA, UN55F6300AFXZA,
4.3 (Jelly Bean), mobile device cannot connect to the TV via UN55F6400AFXZA, UN55F6800AFXZA,
Screen Mirroring. UN55F7050AFXZA, UN55F7100AFXZA,
UN60F6300AFXZA, UN60F6400AFXZA,
How to check Android version on the mobile device: MODELS: UN65F6300AFXZA, UN65F6400AFXZA,
Go to Settings
'About device' Menu
Android Version UN75F6300AFXZA, UN75F6400AFXZA,
UN46F7500AFXZA, UN55F7450AFXZA,
UN55F7500AFXZA, UN60F7500AFXZA,
UN46F8000BFXZA, UN55F8000BFXZA,
UN60F8000BFXZA, UN65F8000BFXZA,
UN75F8000AFXZA, UN55F9000AFXZA,
UN65F9000AFXZA,
UN85S9AFXZA, KN55S9CAFXZA

REPAIR:
Download and install the patch for Screen Mirroring.

1. Run the 'Play Store' App on the mobile device, and then search for 'Screen Mirroring Patch'.
2. Install the 'Screen Mirroring Patch', and then run Screen Mirroring again.

This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
 Note: Consult the Samsung Service Website at (service.samsungportal.com) for the Service Manual and other information
on this product.

This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.