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Personal selling is the process of helping and persuading one or more prospects to purchase
a good or service or to act on any idea through the use of an oral presentation, often in a
face-to-face manner or by telephone. Examples include sales presentations, sales meetings,
sales training and incentive programs for intermediary salespeople, samples, and
telemarketing.
Sales promotion is media and non-media marketing communication used for a pre-
determined limited time to increase consumer demand, stimulate market demand or
improve product availability. Examples include coupons, sweepstakes, contests, product
samples, rebates, tie-ins, self-liquidating premiums, trade shows, trade-ins, and exhibitions.
Public relations or publicity is information about a firm's products and services carried by a
third party in an indirect way. This includes free publicity as well as paid efforts to
stimulate discussion and interest. It can be accomplished by planting a significant news
story indirectly in the media, or presenting it favorably through press releases. Examples
include newspaper and magazine articles, TVs and radio presentations, charitable
contributions, speeches, issue advertising, seminars.
Guerrilla marketing tactics are unconventional ways to bring attention to an idea or product
or service, such as by using graffiti, sticker bombing, posting flyers, using flash mobs,
doing viral marketing campaigns, or other methods using the Internet in unexpected ways.
INDUSTRY PROFILE
MARKET SIZE
The cumulative foreign direct investment (FDI) inflows into the Indian automobile
industry during the period April 2000 – August 2017 was recorded at US$ 10,119.68
million, as per data by Department of Industrial Policy and Promotion (DIPP).
Data from industry body Society of Indian Automobile Manufacturers (SIAM) showed that
137,873 passenger cars were sold in July 2014 compared to 131,257 units during the
corresponding month of 2013. Among the auto makers, Maruti Suzuki, Hyundai Motor
India and Honda Cars India emerged the top three gainers with sales growth of 15.45 per
cent, 12 per cent and 11 per cent, respectively.
The three-wheeler segment posted a 24 per cent growth to 51,461 units on the back of
increased demands from the urban market. Total sales across different vehicle segments
grew 12 per cent year on year (y-o-y) to 1,586,123 units.
Scooter sales have jumped by 29 per cent in the ongoing fiscal, and now form 27 per cent
of the total two-wheeler market from just 8 per cent a decade back. The ever-rising demand
for scooters, which has far outstripped supply has prompted Honda to set up its first
dedicated scooter plant in Ahmedabad.
Tractor sales in the country are expected to grow at a compound annual growth rate
(CAGR) of 8–9 per cent in the next five years making India a high-potential market for
many international brands.
INVESTMENTS
To match production with demand, many auto makers have started to invest heavily in
various segments in the industry in the last few months. Some of the major investments
and developments in the automobile sector in India are as follows:
Ashok Leyland plans to invest Rs 450–500 crore (US$ 73.54–81.71 million) in India, by
way of capital expenditure (capex) and investment during FY15. The company is required
to manage Rs 6,000 crore (US$ 980.56 million) of assets in seven locations across the
world, for which maintenance capex is needed.
Honda Motors plans to set up the world's largest scooter plant in Gujarat to roll out 1.2
million units annually and achieve leadership position in the Indian two-wheeler market.
The company plans to spend around Rs 1,100 crore (US$ 179.76 million) on the new plant
in Ahmedabad, and expand its range with a few more offerings.
Yamaha Motor Co has restructured its business in India. Now, Yamaha Motor India (YMI)
will take care of its India operations. “The restructuring is part of Yamaha’s mid-term plan
aimed at improving organizational efficiency,” as per Mr. Hiroyuki Suzuki, Chief
Executive and Managing Director. YMI would be responsible for corporate planning and
strategy, business planning and business expansion, quality control, and regional control of
Yamaha India Business.
Tata Motors plans to use the 'hub-and-spoke' model in which India will be the key
manufacturing base while it will have mini-hubs in overseas markets. The company also
plans to set up mini hubs in potential markets like Africa, Middle-East and South East
Asia.
METHODOLOGY
The Financial capacity of the company is a vital factor affecting promotional mix.
Advertising through Television, Radio, News Papers and Magazines is too costly to bear
by financially poor companies
-S.Jaideep (2013)
The specific issue raised in this present study are:
1. What is Promotion Mix Strategies ?
2. Promotion Mix on customer behavior and sales?
REVIEW OF LITERATURE
Vecchio, Del, Devon et.al. (2006) ' report the results of the study, which examined the effect of
sales promotion on brand preference through Meta analysis. Results of 51 studies had been
integrated. As per the study sales promotions do not affect post promotion brand preferences in
general. But depending upon characteristics of sales promotion and the promoted product,
promotion can either increase or decrease preference for a brand.
Ndubisi, Oly, Nelson and Moi, Tung, Chiew (2005) in their study evaluated the impact of sales
promotional tools, namely coupon, price discount, free sample, bonus pack, and in-store display, on
product trial and repurchase behaviour of consumers. The moderation role of fear of losing face on
the relationship between the sales promotional tools and product trial was also examined. The
results of study show that price discounts, fiee samples, bonus packs, and in-store display are
associated with product trial. Coupon does not have any significant effect on product trial. Trial
determines repurchase behaviour and also mediates in the relationship between sales promotions
and repurchase. Fear of losing face significantly moderates the relationship between in-store
display and product trial.
Kumar, V. and Swaminathan, Srinivasan (2005) ' studied the impact of coupons on brand sale
and how that impact decays over the life of the coupon. The authors use an econometric model to
demonstrate the coupon effect in terms of equivalent price reduction, account for coupon effect
over time, allow inference of coupon effects when retailers decide to double or triple the coupon
value and provide both self-coupon and cross-coupon elasticities at different levels of aggregation.
Results indicate that the effect of doubling the face value of coupon result in more than a
proportionate increase in elasticity and both self and cross- coupon elasticities are much smaller in
magnitude than the average self-cross price elasticity.
Laroche, Michel et.al. (2005) ' studied the effect of coupons on consumer's brand categorisation
and choice process using fast-food restaurants in China. Results suggest that there are both direct
and crossadvertising effects i.e., the presence of a coupon for a focal brand has an impact on
consumer's attitudes and intentions towards that brand.
Lewis, Michel (2004) developed an approach for simultaneous measurement of the influence of a
dynamic loyalty programme and more traditional short- term promotions. They argue that the
loyalty programmes under examination successfblly alter behavior and increase retention rates.
Email based coupons, shipping fee and general price levels all significantly affect customers
purchase decisions.
To identify the impact of sales in the market by using promotional strategies of MSA
MotorLimited.
To study the customer’s awareness towards the after sale services offered to him or her.
To study the effect of advertisement on the customers to promote the product.
To study the information resources that the customer using before purchasing the Cars.
RESEARCH DESIGN
Sampling:
Customer who visit MSA Motors in Atmakur.(Kurnool).
Sampling Technique:
Convenience sampling techniques will be used
Sample size:
Data Collection:
The study will use both the Primary and the Secondary Data
The secondary data will be collected from journals magazines, periodicals and articles
The questionnaire consists information related to the demographic features of target group
and Promotion Mix
Tools of analysis:
For analyzing the data statistical tables, percentages & bar diagrams will be used.
SCOPE OF THE STUDY