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SWAN Research
Stated NRW (Non-Revenue Water) Rates in
Urban Networks
August 2011
Synopsis
Definition
According to the International Water Association, NRW (Non-Revenue Water) is the difference between
system input volume, and billed authorized consumption.
NRW Components
© 2011 – The Smart Water Networks Forum. All Rights Reserved. Page 1
Smart Water Networks Forum (SWAN)
An asterisk (*) indicates that the shown NRW rate refers to the entire network operated by the water utility serving the city's
network.
© 2011 – The Smart Water Networks Forum. All Rights Reserved. Page 2
Smart Water Networks Forum (SWAN)
© 2011 – The Smart Water Networks Forum. All Rights Reserved. Page 3
City
Sofia
0.0%
5.0%
0.0%
10.0%
15.0%
20.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
25.0%
Tokyo
Vienna
Toronto
Athens Guayaquil
Warsaw*
Windhoek
Warsaw Adena
Sofia
Stockholm
Barcelona Delhi
Norwich Manila West
Chengdu Diyarbakir
Hai Phong Jakarta
Hyderabad
Helsinki
Bucharest
Cork
Poland
Austria
Canada
Kayseri
Sweden
Bulgaria
Country
Memphis
Namibia
Budapest Galsgow
Hanoi
Smart Water Networks Forum (SWAN)
Santiago Bogota
Stockholm Dhaka
Limassol Dublin
Krakow Ho Chi Minh
Montreal
Lódz
Caserta
Windhoek Sao Paulo
Geneva Rome
Bacolod
Table 2: Stated NRW Rates in Urban Networks. Source: SWAN Forum
Manila East
Katmandu
Nymburk
Lima
Brno Mexico City
8.5%
8.0%
14.0%
20.0%
10.0%
15.0%
62.0%
Bangkok
Lublin Nairobi
New York Guadalajara
Toronto Monterrey
Istanbul
Katowice
Genova
Vienna
Comments
London
San Diego Birmingham
Tokyo Cabanatuan
Osaska Hong Kong
Santiago
Amsterdam Seoul
San Jose Chicago
Copenhagen Larnaca
Singapore Oslo
Ostrava
Melbourne
Baliuag
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