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4. Explain four (4) changing roles of the information system department as a new
(consultative) function of MIS department.
-Initiating and designing specific strategic IS
-Managing system integration including Internet, Intranets and Extranets
-Educating the MIS staff about the business
-Proactively using business and technical knowledge to seed inovetive IT ideas.
5. Identify four (4) examples of information systems that support organizational employees.
-Supply chain management (SCM)
-Electronic commerce (e-commerce) systems
-Enterprise Resource Planning (ERP) Systems
-Transaction Processing Systems (TPS)
Chapter 2
1. Briefly explain the three (3) types of business pressure.
-Market Pressure
-technology pressure
-Political, Societal, Legal pressure.
2. Briefly explain the three (3) types of market pressure.
-Globalization
The integration and interdependence of economic, social, cultural and ecological facets of life,
made possible by rapid advances in IT.
-Changing Nature of the Workforce
3. Describe two (2) types of technology pressures in business.
CHAPTER 12
1. Briefly explain three (3) types of analysis in the Decision Support System.
2. Identify four (4) trends that make decision making become more difficult, therefore need
the IT support.
3. Identify the three (3) scopes of business intelligence.
4. Differentiate between structured, semi-structured and unstructured problems in decision
making.
5. Describe any five (5) capabilities of dashboards as one of the business intelligence
application.