TS Rule 4th Ed2.Unlocked

4/21/2014
IATF Feedback Strengthening the Value

& Credibility of TS16949
Suppliers complain that there are too many CSRs

Tooit’smany
CBs claim that CSRs?difficult
becoming Really?to manage
We get the
message!
IATF Feedback
Strengthening the Value
& Credibility of TS16949
Initial Outcome
Upon completion, the review will provide
a summary of common content
recommended for inclusion in the next
release of ISO/TS 16949
The sub-team will present its conclusions
and recommendations at the March, 2014
meeting of the IATF
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4/21/2014
IATF Feedback Strengthening the Value & Credibility of TS16949
Future Initiatives
for IATF Consideration
• Knowledge gained in initial review will be used as input for the next phase
of discussion with the IATF regarding how to resolve:
• Requirements which are non-compliance related Development of an interim TS-CSR
cross-reference document
• Establishment of a common CSR scope definition and document format to be used by
all IATF OEMs
• Updating OEM documents, removing common and non-compliance elements
Part of ISO/TS 16949 requirements
TS RULE IATF RECOGNITION 4TH., EDITION
CERTIFICATION BODY CONTRACT

REQUIREMENTS WITH THE CLIENT
4 29
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CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT
Section 3.0
Summary of the changes:
3.1 d) and e) Changed the requirement from “shall
authorize …” to “cannot
cannot refuse”
refuse
Added in 3.1 that the audit team shall be
knowledgeable in the legally enforceable agreement
with the client
Added in 3.2 the failure by the client to inform the
certification body of a change may result in withdrawal
of the client’s ISO/TS 16949 certificate
30
Section 3.0
Contract harus mencakup hal-
hal berikut ini :
1.
Client harus setuju memberitahukan
setiap perubahan yang terjadi kepada
CB- lihat bagian 3.2:
• Konfirmasi menggunakan APC
• Konfirmasi diterima 2 bulan sebelum
audit dilakukan
2.
Client tidak bisa menolak keikut-sertaan dari auditor internal IATF
saat audit berjalan – untuk melakukan witness audit
31
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Section 3.0
hal berikut ini :
3.
Client tidak bisa menolak keikut sertaan
auditor internal CB saat program
witness audit dilakukan
4.
Client tidak bisa menolak keikut-sertaan perwakilan dari dari IATF
saat audit berjalan
5.
Client tidak bisa menolak permintaan laporan hasil audit ISO/TS yang
dikirimkan ke IATF oleh CB – contohnya untuk kasus verifikasi audit
dari remote site untuk design atau saat proses swicthing audit
32
Section 3.0
hal berikut ini :
6.
Client tidak bisa menolak pelaksanaan
special audit yang dilakukan oleh
Certification Body : karena terdapat
keluhan pelanggan mereka kepada CB
7.
Client melaporkan kepada CB untuk status sedang dalam masalah
yang diterima dari pelanggan mereka – sesuai dengan CSR yang
mereka berikan. Contohnya : CS1 dan CS 2 untuk GM, Delphi.
33
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Section 3.1.
The certification body shall have a legally enforceable
agreement for the provision of certification activities to its
client…
The contract between the certification body and the client

shall address the following items:
d) the client cannot refuse the presence of an IATF
representative or their delegates,
e) the client cannot refuse the request of the certification
body to provide the final report to the IATF,
34
Section 3.1.
Reason for the change:
Clarify the requirement in 3.1 d) and e) from "shall
authorize..." to "cannot refuse...". In the past, clients read
"shall authorize" as having the right to refuse the presence
of an IATF representative or the providing of a copy of the
audit report to the IATF, which was not the intent.
These statements shall clearly appear in the

contract with the client. Therefore, all
contracts shall be updated with the
new wording.
35
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Section 3.0
hal berikut ini :
6.
Tidak menggunakan logo IATF –
kecuali hanya pada sertifikat ISO/TS
Penggandaan sertifikat – dengan cara
copy- diijinkan untuk dilakukan –
misalkan untuk informasi ke pelanggan
mereka
7.
Konsultan secara fisik tidak diperkenankan hadir atau berpartisipasi
dalam audit yang dilakukan.
36
Section 3.1.
The contract between the certification body and the client
shall address the following items:
g) consultants to the client cannot be physically present at
the client's site during the audit or participate in the audit
in any way.
SI1 of Rules 3rd edition has been reworded to make clear that
consultant cannot physically participate to the audit, but
also in any other way, using technology such as:
videoconference,
e-mails,
sms …
37
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Section 3.1.
The audit team shall be knowledgeable in the legally
enforceable agreement with the client.
The audit team shall be familiar with the contract with the
client, in order to answer questions such as:
the duration of the contract (full audit cycle or
single audit?),
audit time invoiced to the client,
what’s happening in case of audit termination,
what are the client responsibilities against the CB
and IATF Rules...
38
Section 3.2.
Failure by the client to inform the certification body of a
change is considered a breach of the legally enforceable
agreement and may result in the withdrawal of the
client's ISO/TS 16949 certificate by the certification body.

Stronger requirement to allow the certification bodies to
take punitive action if the client fails to notify the
certification body of an important change.
39
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CERTIFICATION BODY CONTRACT

REQUIREMENTS WITH THE CLIENT
Apa yang perlu disampaikan

dengan APC ?.
1. Desain responsibility status

2. Working Hours
3. Employee Number status
4. Customer Status – ada yang baru?
5. Process used status – ada proses baru yang
digunakan?
6. Review – Hasil audit internal dan
management review yang dilakukan
7. Performance product supply : status keluhan
pelanggan
8. Perubahan organisasi
40

ISO/TS 16949 Audit process –
General Requirements
5 41
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5.1 – Audit and Certificate cycle
• Clarified the target date for scheduling of
recertification audits to ensure all certification
bodies and Oversight offices have the same
understanding.
• The consequences are now clear for not
scheduling and conducting the
recertification audit within the timing
requirements (-3 months / +0 days).
Added the requirement “recertification decision
shall be made before expiration of the existing
certificate” from Figure 5.1 into section 5.1.2 -
Certificate cycle. This now makes the
requirement clear for the certification body and
the client.

The last day of the first recertification audit shall not exceed three
(3) years (-3 months / +0 days)
days from the last day of the initial stage 2
audit.. If timing is exceeded, the client shall start over with an
initial certification audit.
audit
The last day of the subsequent recertification audit shall not exceed
three (3) years (-3 months / +0 days) from the last day of the previous
recertification audit. If timing is exceeded, the client shall start
over with an initial certification audit.
audit
Even if the closing meeting target date for the recertification audit falls on a
weekend or during a holiday.
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Audit cycle (Acceptable Example)
Scheduling the 1st recertification audit
Closing meeting date of initial audit – 4 December 2010 (or 12/4/2010, as

seen in the screen shot above).
To be in compliance, the closing meeting date of the 1st recertification audit
has to occur no later than 4 December 2013.
If closing meeting occurs after 4 December 2013, the client has to start over
with a new initial certification audit.

Scheduling a subsequent recertification audit
Closing meeting date of previous recertification audit – 5

November 2010 (or 11/5/2010, as seen in the screen shot above).
To be in compliance, the closing meeting date of the subsequent
recertification audit has to occur no later than 5 November 2013.
- If the closing meeting occurs after 5 November 2013, the client
has to start over with a new initial certification audit.
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Audit cycle (Not Acceptable Example)
The example shown above violates the requirement. The closing

meeting date of the subsequent recertification audit exceeds 3 years. Notice the
closing meeting date of the subsequent recertification audit is 24 July 2010 (or
7/24/2010) which exceeded the date of the previous recertification audit 20
July 2010 by +4 days.

Jadwal recertification pertama dan/
dan/atau kedua , dan
seterusnya ditentukan sebelum tanggal awal mulai audit
dari stage 2 atau recertification sebelumnya
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Moved the existing requirement in Figure 5.1 (under
certificate cycle) into the text under Rules 5.1.2.
Rules 5.1.2 states… A new three (3) year certification cycle

begins with the date of the recertification decision. The
recertification decision shall be made before the expiration
date of the existing certificate.
5.2 – Audit day determination

• Minor clarifications in 5.2 a) eight hour work day and
5.2 d) verification of previous corrective actions.
• Incorporated Rules SI #16 in 5.2 b) programming longer
than eight hour work day.
• Incorporated Rules SI #4 in 5.2 k) surveillance days
shall be of equal duration.
• Incorporate Rules FAQ #14 in 5.2 e) and clarified the
period of time (6 months) to determine the average daily
workers.
• Significant rewording in 5.2 c) auditing on all shifts and
m) scope expansion.
• Re-instatement of “dedicated to automotive” 5.2 h) with
modified conditions.
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Summary of changes (cont.):
• Added a new requirement to recalculate audit days when
the employee headcount increases/decreases before the
audit in 5.2 q).
• Deleted Rules 3rd edition 5.2 b) complexity of product and
the number of customers.
• Deleted Rules 3rd edition 5.2 c) any outsourcing of any
activities in the scope of certification.
• Deleted Rules 3rd edition 5.2 g) consider the impact of
multiple certification bodies involved in auditing of the
support locations.

The certification body shall have a documented process for
determining the minimum number of audit days and for
each client ….
The total number of audits days determined by the

certification body and the justification for the
determination shall be recorded for each audit.
audit
Untuk maintenance audit : 1

Bulan sebelum audit – APC
harus diterima untuk kemudian
berdasarkan APC ini PWS bisa
ditinjau kembali
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In determining the number of audit days…

a) an audit day is typically a full normal working day of eight
(8) hours. A half of an audit day is typically a working
day of four (4) hours.
- An exception to the eight (8) hour working day is when
third shift work is being covered – see section 5.2 b).
- An exception to the eight (8) hour working day is on Day 1
when the audit day shall be nine (9) hours – see section
5.7.2. Section 5.7.2 a) requires the auditor to schedule a
minimum of one (1) hour to verify changes at the client’s
site. This one (1) hour is in addition to the normal eight (8)
hour day.

What activities can be counted as part of the eight (8)
hour working day?
• Conducting the opening /closing meeting
• Daily wrap up meeting
• Audit team meeting(s) during the audit, if time is reasonable
• Writing of the audit report
• Preparation time for the closing meeting
What activities are excluded in the eight (8) hour

working day?
Lunch/Dinner/Breaks
Closing of nonconformities
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b) the total audit days may not be reduced by
programming longer than eight (8) hours per
working day. The only exception is on days when
third shift work is being covered.
- The eight (8) hour audit day is typically a consecutive
8 hour period which may cover up to 2 shifts.
- If more than eight (8) hours are programmed for
covering a third shift, the additional time can only be
applied to a single audit day and shall not be applied
to multiple days of the audit.

Programming Longer than 8 hrs (Example)
The organization has 2 shifts only: 9am-5pm (shift
#1) and 5pm-1am (shift #2). No production between 1am –
9am. Core business hours are 9am-5pm. The audit is 2.5
days in length (or 20 hours).
Can a single auditor audit 12 hours on Day 1 and 8 hours on

Day 2 (for a total of 20 hours)?
Answer: No. Even though the site does not have a 3rd shift
operation, the 2nd shift (5:00pm – 1:00am) can be covered
during a normal eight (8) hour workday by adjusting the
auditor’s start time on the day production is scheduled to be
audited.
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5.2 b) also states the additional hours spent auditing the third shift shall
not exceed a maximum of 0.5 audit days (i.e. 4 hours) per audit. audit.
- Programming longer hours can only be applied to a single audit day and
shall not be applied to multiple days of the audit.
- If the site audit has two auditors, each auditor can audit manufacturing on
the 3rd shift for no more than 2 hours each
OR
- One (1) auditor can audit manufacturing on the 3rd shift for no more than 4
hours.
c) each audit shall include auditing on all shifts (see section 5.8 n).n).
Multiple shift patterns shall be audited at each audit. The minimum
audit time in manufacturing shall be a minimum of one- one-third of the
total audit days.
For 1.5 audit days (equal to 12 hours), the minimum amount of time auditing
manufacturing should be 4 hours.

Apa yang harus diperhatikan : untuk Total audit dalam
1 hari harus 8 jam – termasuk shift. – Kecuali untuk audit 1
hari (tapi ini tidak mungkin dilakukan) :
• Minimal audit untuk 3 shift audit adalah 1.5 Md- dengan
catatan shift ke-2 dimulai pukul 16.00.
• Maksimum audit shift adalah 4 jam – total bukan per-
auditor
• Untuk shift yang dilakukan pada waktu malam hari – seperti
untuk jam kerja Toyota : mulai pukul 21.00 – maka untuk
minimum mandays – harus 2 MD.
• Ini akan menambah alokasi waktu audit
sekitar 10-15% dari total waktu audit
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Apa yang harus diperhatikan (lainnya) :
• Total waktu audit untuk produksi harus minimal 1/3 dari
total waktu audit .
• Setiap pola audit – untuk setiap proses produksi harus
diaudit – ini menunjukkan bahwa shift audit dari setiap site
produksi harus dijadwalkan untuk dilakukan audit – potensi
tambahan waktu audit akan timbul untuk client dengan site
manufaktur sebanyak ADR – untuk itu harus ditreatment
setiap site memiliki sertifikat sendiri lebih mudah.

d) onsite review of corrective actions arising from previous
audits shall be additional to the specified audit days and is
not entered into the IATF database.
- This is required whether you have 1 nonconformity to be
verified or 10 nonconformities to be verified.
- Agenda shall include a separate line item for verification of
previous nonconformities and show the amount of time
allocated (e.g. 1 hour, 3 hours, etc.).
Note: Rules section 5.7.2 now requires agenda to include the

total number of audit days per auditor. When adding up the
number of audit days per auditor, the CB must exclude the time
spent verifying previous nonconformities to ensure this time is
not entered into the IATF database.
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e) the audited entity includes…
the total number of employees on site (including permanent,
part time, contract, average number of daily workers
for the previous six (6) month period, and temporary
employees), and
the number of relevant employees in supporting activities.
What does “relevant employees” mean?

Number of employees closely connected with providing
support to the automotive production at the manufacturing
site

h) if a portion of the site is dedicated to automotive, then the
headcount from that portion can be used to determine audit time
when the following conditions are met:
- approval from the relevant Oversight office prior to
implementation,
- all automotive manufacturing processes are physically
separated from non-automotive manufacturing,
- personnel working in the automotive manufacturing
process areas are completely dedicated,
- all support personnel (onsite or remote) are included in
the headcount. No ratios can be applied.
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“Physically separated”
separated” means…
1. Different floors of a single building,
2. Multiple separate buildings on the property with a
single address,
3. Manufacturing lines separated by a permanent
barrier that encloses the area.
Note:: If the automotive manufacturing processes are

integrated on the manufacturing floor or within
a building with non-
non-automotive processes, then
this requirement can not be applied!

“Physically Separated” Example 1
Different floors of a single building.
This site has three (3) floors or levels.

Floor 1 contains press machines which
run a mix of automotive and non
automotive products. Floor 2 paints the
molded products for automotive
application. Floor 3 assembles other
components to the painted part for
automotive application.
In this situation, the press machines on

Floor 1 are running automotive and non
automotive products without proper
separation. Therefore, Rules 5.2 h) is
not applicable for this site.
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Multiple separate buildings on
the property with a single
address.
In this example, only buildings (1,

2, and 5) have automotive
production. Other buildings (3 and
4) have non automotive or are
administration buildings.
In this case, Rules 5.2 h) can be

applied because the automotive
production is completely
separated from non automotive
production.

Multiple automotive production areas separated by a permanent barrier from

the non automotive production areas. In this case, Rules 5.2 h) can be
applied. Notice the permanent barriers enclose the work area.
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Multiple automotive production

lines not separated by a permanent
barrier from the non automotive
production lines.
In this example, no physical

separation (e.g. walls, barrier, rooms,
etc.) between ANY automotive and
non automotive production area/lines/
machines exist. Rules 5.2 h) is not
applicable for this site.

“Physically Separated” Example 4 : 5.2.h)
If clients meet the requirement in 5.2 h) then…

• Certification body shall submit the “IATF Audit Day
Reduction” application form and a waiver form to the
appropriate Oversight office for approval PRIOR to
implementing the reduced headcount for audit day
calculation purposes.
- No grandfathering is allowed. Previously approved sites
will have to resubmit new paperwork.
- Copy of the IATF Audit Day Reduction application form
shall be made available to the auditor during audit
planning to ensure the approved conditions are still met.
- Auditors are required per 5.10 l) to include a written
summary validating that the current conditions in the
approved IATF Audit Day Reduction application form
are still in place.
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5.2 – Audit day

determination
Dari cara perhitungan man days saat ini, masih ada
yang tidak sesuai dengan kriteria diatas
Hal ini patut diperhitungkan ulang – saat renewal.

Menggabungkan kontrak dgn QMS ISO 9001 adalah
salah satu alternatif solusi – karena tetap menjadi
hal yang tidak lebih mudah saat suatu perusahaan
dengan hanya 10% produk automotive harus diaudit
untuk jumlah total employee yang bisa membuat
diaudit terlalu panjang: waiver yang diberikan
harus dibuat

“Physically Separated” Example 4 : 5.2.h)
IATF Audit Day Reduction Application form
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k) the total number of surveillance audit days in the first, second, and
third year…shall be equal to the number of initial audit days…and
shall be of equal duration.
If headcount increase/decreases during the audit cycle (see section 5.2 q), this
could affect the equal duration of audit days.
m) if the scope of certification is expanded at the surveillance or

recertification audit, the CB shall increase the total audit
days. Justification for the amount of time added to
the total audit days for the additional scope shall be
maintained in the audit planning documents.
- The client’s certificate can be revised after you have audited the
additional products, processes, etc. and if it changes the certificate
scope statement.
Konfirmasi perubahan scope
disampaikan dengan APC – untuk
kemudian dilakukan peninjauan
PWS untuk perhitungan mandays
yang baru

When a client’s scope changes…when do you go on site

for a special audit vs. waiting for the next audit?
• It depends upon how much has changed (e.g. management,
people, processes, quality management system, etc.).
• It depends on when you were notified of the change by the client
(e.g. 2 months before the next audit or 10 months before the
next audit?).
• If the next audit is less than six (6) months from date of
notification, review the changes at the next scheduled audit.
• If the next audit is greater than six (6) months,
months then conduct a
special audit (see Rules 7.2).
Untuk tambahan scope yang
juga menambah site mfg maka
diperlakukan sbg site baru :
dilakukan stage 1 dan stage 2
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p) …the result of the audit day calculation shall be rounded
up to the nearest half day (i.e. 2.02 2.5).
• Rounding to nearest half day using two decimal places
- Example 1: 2.02 is rounded up to 2.5
- Example 2: 2.79 is rounded up to 3.0
• Truncating or rounding down is not acceptable
- Example 3: 2.02 as 2.0
- Example 4: 2.55 rounded down to 2.5
q) When the total number of employees on site changes prior
to or during the audit, the minimum number of audit days
shall be recalculated. If the minimum number of audit
days increases or decreases, the change shall be applied to
the current audit. A record shall be maintained.

5.3 – Corporate audit scheme
Each site in the corporate audit scheme shall have a
separate …
a) audit planning activity (see section 5.7.1),
b) audit plan (see section 5.7.2),
c) audit report (see section 5.10),
d) certification decision (see section 5.12),
e) certificate issued (see section 5.13). A single certificate
listing all the sites or a corporate certificate is not
permitted.
Change above includes requirements in Rules 3rd FAQ #11.
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5.3 – Corporate audit scheme
Bagaimana corporate scheme bisa dilakukan ?

• Tambahan waktu audit harus diberikan untuk audit

dengan menggunakan translator – 20% dari total
mandays yang diperlukan
• 10% dari total waktu audit – total mandays dapat
dialokasikan untuk mempersiapkan laporan audit
• Audit plan harus sudah bisa dikirimkan ke client minimal
0.5 hari sebelum audit dijalankan.
• Untuk lama audit untuk 1 site Mfg lebih dari 5 hari harus
dilakukan oleh 2 auditor.
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5.4 – Permitted reductions

In determining the number of audit days, a reduction is granted
for…
c) upgrade to ISO/TS 16949 from ISO 9001.
If the scope is expanded, the audit day reduction shall not be
applied and 100% of the required audit days for the initial audit
shall be applied.
The certification body shall be the same for the existing ISO 9001
certification and for the new ISO/TS 16949 certification. In
situations where an ISO 9001 certified client transfers to
a new certification body, at least one (1) surveillance
audit shall be performed for ISO 9001 by the new
certification body before the upgrade audit for ISO/TS
16949 is performed.
performed

In determining the number of audit days, a reduction is granted
for…
c) upgrade to ISO/TS 16949 from ISO 9001.
If the scope is expanded, the audit day reduction shall not be
applied and 100% of the required audit days for the initial audit
shall be applied.
The certification body shall be the same for the existing ISO
9001 certification and for the new ISO/TS 16949 certification.
In situations where an ISO 9001 certified client
transfers to a new certification body, at least one (1)
surveillance audit shall be performed for ISO 9001 by
the new certification body before the upgrade audit
for ISO/TS 16949 is performed.
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c) upgrade to ISO/TS 16949 from ISO 9001 (cont.)…
This assumes the client has never been certified to ISO/TS 16949 before.
Upgrade to ISO/TS 16949 from ISO 9001 can only be applied once for the
client.
Reduction shall not be applied in cases where an existing ISO/TS certified
client (or previously certified client) starts over with a new initial
certification audit due to reasons such as, but not limited to, failing to
conduct the recertification on time.
g) upgrade to ISO/TS 16949 from a letter of conformance (see

section 5.14). The CB shall be the same for the existing letter of
conformance and for the new ISO/TS 16949 certification.
Not a new requirement, just added a cross reference to the existing
requirement in Rules 3rd section 5.14
5.5 – Remote support location

Summary of changes:
• Clarified in 5.5, Option #2 that conditions 1-5 have to
be met prior to each audit.
• Deleted sentence under Option #2 each CB shall
apportion the total number of employees from the
remote support location to each site it supports.
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Summary of changes:
• Clarified in 5.5, Option #2 that
conditions 1-5 have to be met prior to
each audit.
• Deleted sentence under Option #2 each
CB shall apportion the total number of
employees from the remote support
location to each site it supports.

In situations where remote supporting functions support
many sites and these sites are audited by more than one
certification body, the client has two options:
Option 1: each certification body audits the same remote

supporting location(s).
Option 2: a certification body may accept the audit by another

certification body of the remote supporting locations subject to the
following conditions being met prior to each audit.
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Option 2: …the following conditions being met prior to
each audit.
1) the audit was conducted to ISO/TS 16949 by an IATF-
recognized certification body,
2) the audit covered the complete product scope of those
functions, consistent with the process-based audit
approach,
- The report given to the client by the CB who audits the
remote support location has to identify the scope that was
covered, describe the interfaces that were audited, and list
the manufacturing sites it supports (see section 5.10)
5.8 – Conducting on site audit

Summary of Changes:
Combine Rules 3rd “Automotive process approach” and
“Each onsite shall include…” into a single section
(see 5.8 a) – q).
Reorganized the list 5.8 a) – q) for better flow.
Added new requirements for 5.8 g) reviewing IATF OEM
performance reports on line, j) prioritizing the IATF OEM
CSR’s, p) auditing the implementation of control plan,
FMEA, etc., and q) checking the accuracy of current
certificate.
Changed the expectations for auditing on all shifts –
see 5.8 n).
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5.8 –
Conducting
on site
audit

Each onsite audit shall include the assessing and evaluating …
g) customer complaints and the client’s responses (for
recertification see section 6.8), including a review of the
applicable IATF OEM customer performance reports
online.
• Review of IATF OEM customer performance reports online is
covered during the verification of changes prior to the opening
meeting (see 5.7.2 a).
• Customer complaints and client’s responses for all customers is
reviewed in detail during the appropriate process activity on the
agenda. Prioritize the IATF OEMs.
• Auditors need to take good notes, the final audit report requires a
written summary of client’s performance to IATF OEM customers
and information on actions implemented when performance was
not met (see 5.10 e).
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Each onsite audit shall include the assessing and evaluating …
j) the client’s process for gathering, communicating, and implementing
customer-specific requirements. Priority shall be given to IATF
OEM members.
l) the processes shall be audited at the location where they occur.
Removed the word “where practical”.
n) all shifts where it occurs, including an appropriate sample of

the shift changeover.
…For the stage 2, recertification, and transfer audits, all
manufacturing processes shall be audited on each shift.
Sampling of shifts and processes is not allowed.
…At the subsequent surveillance audit cycle, all
manufacturing processes shall be audited on each shift.
shift

5.8 – Conducting on site audit : Auditing on all shifts (Example)
Stamping Welding Heat Painting Assembly

Treatment
• Press No. 1 • Welding • Oven 1 • Painting • Assembly

• Press No. 2 Robot 1 • Oven 2 Workshop 1 customer 1
• Press No. 3 • Welding • Oven 3 • Painting
Robot 2 Workshop 2 • Assembly
• Press No. 4 • Oven 4
• Welding • Painting customer 2
Robot 3 • Oven 5 Workshop 3
• Assembly
customer 3
The client has 5 different manufacturing processes (Stamping, Welding, Heat

Treatment, Painting, Assembly) and operates in three (3) shifts:
- shift 1 (6.00 a.m. – 2.00 p.m.)
- shift 2 (2.00 p.m. – 10.00 p.m.)
- shift 3 (10.00 p.m. – 6.00 a.m.)
All processes and all lines are in full operation at all 3 shifts.
31
4/21/2014

Initial, Recertification, or Transfer audit

Below is an example of how to meet the requirement for auditing all
manufacturing processes on all shifts. As you can see, on each
of the 3 shifts, each of the manufacturing processes Kembali ke
(stamping, welding, heat treatment, painting and assembly) cara lama :
were audited. The auditor recorded the line or machine semua line
audited in each process on each shift. shift diaudit
Mfg Process Shift 1 Shift 2 Shift 3

Stamping Press No. 1 Press No. 2 Press No. 2
Welding Welding Robot 1 Welding Robot 2 Welding Robot 3
Heat Treatment Oven 2 Oven 1 Oven 1
Painting Painting Painting Painting
Workshop 2 Workshop 3 Workshop 2
Assembly Assembly line Assembly line Assembly line

Customer 3 Customer 2 Customer 2

12 month surveillance audit
Below is an example of how to meet the requirement for
auditing all manufacturing processes on all shifts during the
surveillance audit cycle. As you can see, all manufacturing
processes (stamping, welding, heat treatment, painting and
assembly) were audited at the annual surveillance audit, but
not every process was audited on every shift.
Stamping Press No. 2 Press No. 2
Welding Welding Robot 1 Welding Robot 3
Heat Treatment Oven 2 Oven 1
Painting Paint Workshop
2
Assembly Assembly line Assembly line
Customer 1 Customer 3
32
4/21/2014

24 month surveillance audit

Below is an example of how to meet the requirement for auditing all
manufacturing processes on all shifts during the surveillance audit cycle.
As you can see, all manufacturing processes (stamping, welding, heat
treatment, painting and assembly) were audited at the annual
surveillance audit, but not every process was audited on every shift.

Stamping Press 1 Press No. 3, 4
Welding Welding Robot 3
Heat Treatment Oven 1 Oven 3
Painting Paint Workshop Paint Workshop
1 3
Assembly Assembly line Assembly line
Customer 2 Customer 1

5.8 – Conducting on site audit : Auditing on all shifts
In Rules 5.10 g), the auditor is required to complete Annex 1.2 (or
equivalent) to summarize the manufacturing processes audited.
Based upon the examples above, Annex 1.2 matrix would look like
this at the end of the three (3) year cycle:
Kontrol audit shift bisa ditetapkan dalam APM seperti
contoh : APM dengan shift audit control
33

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4/21/2014

IATF Feedback Strengthening the Value

Suppliers complain that there are too many CSRs

IATF Feedback Strengthening the Value & Credibility of TS16949

Part of ISO/TS 16949 requirements

TS RULE IATF RECOGNITION 4TH., EDITION

CERTIFICATION BODY CONTRACT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

The contract between the certification body and the client

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

These statements shall clearly appear in the

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

CERTIFICATION BODY CONTRACT REQUIREMENTS WITH THE CLIENT

Reason for the change:

CERTIFICATION BODY CONTRACT

Apa yang perlu disampaikan

1. Desain responsibility status

TS RULE IATF RECOGNITION 4TH., EDITION

TS RULE IATF RECOGNITION 4TH., EDITION

TS RULE IATF RECOGNITION 4TH., EDITION

TS RULE IATF RECOGNITION 4TH., EDITION

Closing meeting date of initial audit – 4 December 2010 (or 12/4/2010, as

TS RULE IATF RECOGNITION 4TH., EDITION

Closing meeting date of previous recertification audit – 5

TS RULE IATF RECOGNITION 4TH., EDITION

The example shown above violates the requirement. The closing

TS RULE IATF RECOGNITION 4TH., EDITION

TS RULE IATF RECOGNITION 4TH., EDITION

Rules 5.1.2 states… A new three (3) year certification cycle

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

The total number of audits days determined by the

Untuk maintenance audit : 1

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

In determining the number of audit days…

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

What activities are excluded in the eight (8) hour

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

Can a single auditor audit 12 hours on Day 1 and 8 hours on

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

TS RULE IATF RECOGNITION 4TH., EDITION

5.2 – Audit day determination

Note: Rules section 5.7.2 now requires agenda to include the

TS RULE IATF RECOGNITION 4TH., EDITION